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Ibis Suzhou SIP

No.292 Suzhou Avenue East, Suzhou Industrial Park, Suzhou 215024, China
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Best prices for: 1 room 1 guest
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Ibis Suzhou SIP
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Ibis Suzhou SIP
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45 Reviews from our TripAdvisor Community

Traveler rating
    11
    20
    10
    2
    2
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Families
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1
2
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Any
English first
  • All months
    (45)
  • Mar-May only
    (14)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (9)
All months
Suzhou, China
1 review
5 of 5 stars Reviewed May 20, 2015

My first time to Suzhou , good hotel not only the price but also the service and facilities! Meanwhile the breakfast is wonderful ! I will come back again next month the fo manager made the reservation for me and give me the discount rate I Am very happy with this ! Thank you again!

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Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed May 17, 2015

Have just had to endure 18 nights in this place. Firstly, I must say how good most of the staff were. Reception staff 10/10 always smile and most of them speak very good English (don't understand people who don't speak the local language slating locals for not speaking English, just rude!!) My room was filthy, I have attached pictures to... More 

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Kathy Y, General Manager at Ibis Suzhou SIP, responded to this review

Dear customer, thank you for your stay and feedback.Thank you for your recognition about the staff's English.We will continue to improve English to better service the guest and avoid the misunderstanding. We see the pictures that you attached and have asked housekeeping manager to check the room that you have stayed.I quite agree that the points you raise are unacceptable.I... More 

Mexico City, Mexico
2 reviews
1 of 5 stars Reviewed December 15, 2014

1- The hotel dont have english fluent staff 2- Although I asked a non smoker room, my room was stinking to smoke 3- Every time I turned on the AC, the smell got into the room , so I preferred to not use it 4- Cleaning is awful, every day I founded hairs on the bathroom 5- When leaving, they... More 

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Kathy Y, Manager at Ibis Suzhou SIP, responded to this review

Dear customer, thank you for your feedback. I quite agree that the points you raise are unacceptable and assure you we will do everything we can to rectify them. As to the point one, the English is the weakness for some receptionists. English training and test have been arranged to help them improve their English level. For the smell problem,... More 

Shanghai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 28, 2014

We really enjoyed our stay here. We both wished we had a longer stay. The room and the view we had were awesome. The breakfast buffet was very good. So much to choose from but it was very good and the staff was great. The entire staff we encountered were great and very friendly.

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Kathy Y, Manager at Ibis Suzhou SIP, responded to this review

Dear customer, thank your for your comments. Welcome back to Ibis Suzhou SIP. More 

Auckland, New Zealand
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 3, 2012

The hotel is a long long way from the old city. Still easily reached on the metro.... I had travelled through Europe using ibis on a number of occasion but I think I have grown and now look for more comfort and hotel extras. Rooms a minimal and plain and the bed a very hard, but you get used to... More 

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Kuala Lumpur, Malaysia
2 reviews
3 of 5 stars Reviewed November 4, 2011

The hotel price was reasonable, yet a bit far from the Suzhou city central. For those who are looking for fun and happening places, this hotel totally not a place you should go for. Also, public transports were poor at this place, you have to call a cab before you travel to other places.

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