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Marriott Suzhou Hotel

4.5 of 5 Hotel   |   No.1296 Ganjiang West Road, Gusu District, Suzhou 215004, China
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Ranked #5 of 1,013 Hotels in Suzhou
4.5 of 5 stars 246 Reviews
A recent review
4 of 5 stars reviewed 3 weeks ago
pinstripe London, United Kingdom
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246 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Top Contributor
52 reviews 52 reviews
17 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Whilst in Suzhou on a business trip my business partner and i stayed here for 5 nights on the 43rd floor. The rooms on this level are big and comfortable with some nice additional seating and a good sized desk to work from. Really nice big bathroom with a shower overlooking the city (strange to shower in front of such... More 

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Joseph B, General Manager at Marriott Suzhou Hotel, responded to this review

Dear pinstripe, Thank you for choosing Marriott Suzhou during your recent trip . I am happy to read that overall you enjoyed your stay with us and that you were able to make full use of all the hotel facilities. Thank you for your gracious comments on the breakfast offering and the service, this will motivate the teams to continue... More 

Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 18, 2014

Two nights stay in March 2014 as part of a 10 day vacation around Shanghai area. On arrival, the front desk already had my folio prepared so check-in was quick Room was on a high floor as requested, with double beds. It was well furnished and decorated, I loved the artwork at the doorway of the room. Bathroom is huge... More 

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Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 17, 2014

The hotel is great - good food, good bar, good executive lounge (48th floor and a must)... but it's on the wrong side of town with nothing around it. It is right on the subway which is very convenient.

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Houston, Texas
Top Contributor
90 reviews 90 reviews
36 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed November 16, 2014

we were to be met at the train station by a car. It never arrived so we took a cab. The cab was flagged down by someone from Marriot who let us stand on the corner (near the airport) while the car arrived. I was not happy. Location not great, nothing in walking distance. Room SO SO SMALL

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Joseph B, General Manager at Marriott Suzhou Hotel, responded to this review

Dear tomuchtravel, Thank you for taking the time to post your feedback following your stay with us at Marriott Suzhou. First and foremost please accept our apologies for the inconvenience caused on the car transfer arrangements, this is certainly not up to the standard of a Marriott Hotel. Thank you for bringing this to my attention, I am working with... More 

Suzhou, China
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 13, 2014

I have stayed at this hotel on 2 occasions and hope there will be a third! The service is very good, environment great and food/beverage spot on. Staff are welcoming and warm, the hotel is very clean and the overall atmosphere is quite pleasant.

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Senior Contributor
31 reviews 31 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 10, 2014

Stayed here for 3 days in a period where I had a day off. Pool spa and sauna areas were very nice. Club lounge food was a bit average in the evening but the lounge, staff and view were excellent. My Room on the 46th floor and was also good as was the view, especially at night

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Joseph B, General Manager at Marriott Suzhou Hotel, responded to this review

Dear Brinkley666, I am happy to read that you enjoyed your stay with us and that the facilities and service experience overall were what you expected and deserve. We are currently taking steps to raise the level of our Club Lounge and are committed to continuously improving our overall hotel experience. Thank you for sharing, we look forward to welcoming... More 

Fairhope
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2014

I recently visited this hotel (4 nights in Oct 2014) and it was very pleasant. We stayed on the exec floor and utilized the breakfast and happy hour. The staff treated us like royalty, the rooms were clean, and check in and out were efficient. (They spoke very good English, thankfully!)

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Bigfork, Montana
Contributor
18 reviews 18 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed November 1, 2014

I was only here one night but the room was spotless and had an amazing view from the 38th floor! The bathroom was large and had a detached tub with lovely amenities. Breakfast buffet was delicious with many choices.

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Shanghai, China
Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 5, 2014

If you are lucky you will be greeted by Nico. She is friendly and will guide you to where you want to go. The rooms are clean, beds comfortable, the bathroom the bets part of the room. If you go on a weekend, you will notice the hotel is mostly families so if you want to swim, go early. The... More 

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Joseph B, General Manager at Marriott Suzhou Hotel, responded to this review

Dear Sergio g, Thank you for staying at Suzhou Marriott and taking time to review our hotel. I am pleased to learn that you enjoyed the room and the services around the hotel. I will make sure to pass your positive comments to the team members and departments mentioned which is always a great motivation to all. I have taken... More 

Berkeley, California
Top Contributor
108 reviews 108 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed October 3, 2014

We were near the Marriott, so we decided to try it for lunch. Wow! In a city where there are many outstanding restaurants, this turned out to be a real winner! Of course, being American, we favor places where the menu has at least some pictures, but here there are even English descriptions of the dishes. And the staff understands... More 

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Additional Information about Marriott Suzhou Hotel

Address: No.1296 Ganjiang West Road, Gusu District, Suzhou 215004, China
Location: China > Jiangsu > Suzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Marriott Suzhou Hotel 4.5*
Number of rooms: 293
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Hotel Style:
#2 Family Hotel in Suzhou
#2 Spa Hotel in Suzhou
#5 Luxury Hotel in Suzhou
#5 Business Hotel in Suzhou
#6 Romantic Hotel in Suzhou
#56 Best Value Hotel in Suzhou

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