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All 924 Suzhou hotels

Marriott Suzhou Hotel

4.5 of 5 Hotel   |   No.1296 Ganjiang West Road, Gusu District, Suzhou 215004, China
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Ranked #3 of 924 hotels in Suzhou
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212 people have reviewed this hotel

Traveler rating
    124
    77
    11
    0
    0
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4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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  • English first
  • German first
  • Italian first
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English first
Shanghai, China
Top Contributor
75 reviews 75 reviews
25 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Good points: very friendly staff; great gym and pool; very spacious and tranquil executive lounge with a good selection of food and drinks; beds and bedding are v comfortable; bathroom is well equipped Learning points: Whilst I was sent a customer questionnaire prior to arrival asking me about preferences none of those preferences materialised during the stay itself (no fruit,... More

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Tel Aviv, Israel
1 review
5 of 5 stars Reviewed February 28, 2014

The stay at the Suzhou Marriott was excellent! I would personally like to thank director of rooms Mei Leong, who was able to help me with any request at all times. The employees who are under Mei's supervision, were very helpful and I couldn't ask for more from them or the hotel.

Was this review helpful? Yes
BennyLee_SZV, General Manager at Marriott Suzhou Hotel, responded to this review

Dear Marriott Guest, Thank you for choosing Suzhou Marriott as your preferred accommodation choice during your stay in Suzhou and for sharing your appreciation with us. We are pleased to read that you appreciated the service level and facilities offering in our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with... More

mu
1 review
5 of 5 stars Reviewed January 19, 2014

5 nights stay for company conference at Suzhou Marriott. I would say, they did a good job. Clean & comfort room, great club lounge, quiet function room and great helpful sraffs. Will definitely recommend to stay here for any event or leisure trip.

Was this review helpful? Yes
BennyLee_SZV, General Manager at Marriott Suzhou Hotel, responded to this review

Dear Marriott Guest, Thank you for choosing Suzhou Marriott as your preferred accommodation choice during your stay in Suzhou and for sharing your appreciation with us. We are pleased to read that you appreciated the service level, breakfast, comfortable room and bathroom amenities, club lounge and meeting offering in our hotel. Your comments on the service provided by our staff... More

Cincinnati
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2014

I would like to recognize the Suzhou Marriott for a tremendous, fantastic job they performed in hosting our company Annual Supplier Meeting and our yearly Employee Meeting. In particular, I would like to highlight the support from a few of the hotel employees including Benny Lee the General Manager, Mei Leong the Director of Rooms, Vivi Xu the Assistant Event... More

Was this review helpful? Yes
BennyLee_SZV, General Manager at Marriott Suzhou Hotel, responded to this review

Dear Marriott Guest, Thank you for choosing Suzhou Marriott as your preferred accommodation choice during your stay in Suzhou and for sharing your appreciation with us. We are pleased to read that you appreciated the service level, breakfast, comfortable room and bathroom amenities and meeting offering in our hotel. Your comments on the service provided by our staff are most... More

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 13, 2014

Suzhou has always been in our list of destination to visit while we stayed in Beijing. Hence, when we finally planned a trip there, we went online to search for hotels that we could stay. Comfort and cleanliness tops our priority since we were traveling with our two little active kids. I must said that our online search experience and... More

Was this review helpful? Yes
BennyLee_SZV, General Manager at Marriott Suzhou Hotel, responded to this review

Dear Marriott Guest, Thank you for choosing Suzhou Marriott as your preferred accommodation choice during your stay in Suzhou and for sharing your appreciation with us. We are pleased to read that you appreciated the service level, breakfast, comfortable room and bathroom amenities offering in our hotel. Your comments on the service provided by our staff are most gratifying and... More

Singapore, Singapore
1 review
5 of 5 stars Reviewed December 29, 2013

The Marriot Suzhou Hotel would have to be the most service orientated Hotel I have stayed at. Their efforts to personalise your visit and attention to detail is outstanding. The rooms are excellent (I stayed in an executive level room) with the daily cleaning of a very high quality. The executive lounge is very well appointed and the evening service... More

Review collected in partnership with this hotel

Was this review helpful? Yes
BennyLee_SZV, General Manager at Marriott Suzhou Hotel, responded to this review

Dear Marriott Guest, Thank you for choosing Suzhou Marriott as your preferred accommodation choice during your stay in Suzhou and for sharing your appreciation with us. We are pleased to read that you appreciated the service level, comfort and clean rooms, Hotel facilites, Club Lounge and breakfast offering in our hotel. Your comments on the service provided by our staff... More

Singapore, Singapore
1 review
5 of 5 stars Reviewed December 21, 2013

First trial but surprising service finds in Marriott Suzhou. Yoga class available twice a week really helps for relaxing. Wonderful stay! Staffs speak good English. Facilities well keep, room big and clean.

Was this review helpful? Yes
BennyLee_SZV, General Manager at Marriott Suzhou Hotel, responded to this review

Dear Marriott Guest, Thank you for choosing Suzhou Marriott as your preferred accommodation choice during your stay in Suzhou and for sharing your appreciation with us. We are pleased to read that you appreciated the service level, relaxing offerings, and comfort cleaned room in our Hotel. Your comments on the service provided by our staff are most gratifying and will... More

1 review
5 of 5 stars Reviewed December 21, 2013

Traveller can be enjoyed in Marriott Suzhou. It's facilities well maintain, shuttle services, club lounge offerings, great gym and pool, clean room. The most I enjoyed is the staffs smile and their sincerity. You can easily visible the Hotel Management Team, helps always.

Was this review helpful? Yes
BennyLee_SZV, General Manager at Marriott Suzhou Hotel, responded to this review

Dear Marriott Guest, Thank you for choosing Suzhou Marriott as your preferred accommodation choice during your stay in Suzhou and for sharing your appreciation with us. We are pleased to read that you appreciated the service level, comfort and clean rooms, Hotel facilites, Club Lounge and breakfast offering in our hotel. Your comments on the service provided by our staff... More

Shanghai
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 19, 2013

15 minutes far from historic and cultural area of the old town, this hotel offers large rooms and all the facilities you may enjoy for both business and leisure trip. Gorgeous breakfast buffet, amazing freshly squeezed fruit juice!

Was this review helpful? Yes
BennyLee_SZV, General Manager at Marriott Suzhou Hotel, responded to this review

Dear Marriott Guest, Thank you for choosing Suzhou Marriott as your preferred accommodation choice during your stay in Suzhou and for sharing your appreciation with us. We are pleased to read that you appreciated the service level, facilites and breakfast offering in our hotel. Your comments on the service provided by our staff are most gratifying and will be shared... More

Billund, Denmark
1 review
5 of 5 stars Reviewed December 18, 2013

I have again a fantastic experience last time I visit Marriott Suzhou and they always surprice me. They always give me a warm welcome and I feel I come home and can relax. Its really nice to stay there and I cannot wait to come back on holiday, so I can get more time in the hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
BennyLee_SZV, Manager at Marriott Suzhou Hotel, responded to this review

Dear Marriott Guest, Thank you for choosing Suzhou Marriott as your preferred accommodation choice during your stay in Suzhou and for sharing your appreciation with us. We are pleased to read that you appreciated the service level, and facilites offering in our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with... More

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Additional Information about Marriott Suzhou Hotel

Address: No.1296 Ganjiang West Road, Gusu District, Suzhou 215004, China
Phone Number:
Location: China > Jiangsu > Suzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 924 hotels in Suzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Marriott Suzhou Hotel 4.5*
Official Description (provided by the hotel):
Experience beautifully elegant stay at Suzhou Marriott Hotel. Featuring sophisticated guest rooms, unrivaled meeting space, business-friendly amenities and outstanding service, this Suzhou hotel's conveniences offer a perfect escape.Located near the new high-tech development zone, and adjacent to the Suzhou Government and Administrative Service Centre, Suzhou Marriott provides easy access to Suzhou International Expo Center and China-Singapore Suzhou Industrial Park. The most striking hotel Suzhou has to offer, guest rooms feature plush bedding, high-speed Internet and full-size desks with ergonomic chairs. Enjoy Asia Bistro and Alto Vino Italian restaurants, indulge in a glass of wine at Pulp Bar, or experience traditional Cantonese cuisine at Man Ho Chinese Restaurants. You can even keep up your workouts in our fitness center, pool or with our in-room exercise packages. A premier business hotel, Suzhou, China, meetings, conferences and tradeshows benefit from 17,000 square feet of flexible space. ... more   less 
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