We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Marriott Suzhou Hotel

#7 of 1,051 Hotels in Suzhou
Certificate of Excellence
4.5 of 5
Hotel website
Hotel deals
Hotel packages
No.1296 Ganjiang West Road, Gusu District, Suzhou 215004, China
Special Offer
FREE Wi-Fi For Members
Best prices for your stay
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Marriott Suzhou Hotel
View Map
Add Photo Write a Review

277 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The staff are extremely nice although lack a little experience in answering some common questions. The manager at the front desk was extremely unqualified for his position as he was not able to handle a simple problem in a acceptable manner. All said, aside from the issue encountered while checking in, it was a nice clean hotel with very welcoming... More 

Helpful?
Thank marcow474
Joseph B, General Manager at Marriott Suzhou Hotel, responded to this review

Dear marcow474, Thank you for choosing Marriott during your recent trip to Suzhou. I do apologize for the arrival experience that marred your overall good experience. I can assure you this is not the service we strive to provide, refresh training will be conducted to our Front Office team to re-emphasize Marriott standards. I was pleased to learn that all... More 

Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Near Suzhou Industrial Park, convenient for business trip. There are decent restaurants nearby to get a quick bite for dinner. Staff is friendly, helped to book our taxis every morning. Near to parks and subway stations to get around the city.

Helpful?
Thank Yean C
Joseph B, General Manager at Marriott Suzhou Hotel, responded to this review

Dear Yean C, Thank you for taking the time to share your experience at Suzhou Marriott. We are pleased to read you have overall enjoyed your stay with us and were able to explore the surrounding areas. From all the ‘Brilliant Hosts’ at Marriott, we look forward to welcome you back on your future trip to Suzhou. Yours sincerely Joseph... More 

Beijing, China
1 review
5 of 5 stars Reviewed 2 weeks ago

I come to Suzhou every month for business trip and every time I stay at Marriott Suzhou hotel. Nice facilities, room and service. Besides, I highly recommend the breakfast. High quality, very tasted, mixed American style and traditional Chinese food. And the service is very outstanding. Especially one of their staff called Gloria Zhang. Every time she greets me with... More 

Helpful?
Thank Sharon J
Joseph B, General Manager at Marriott Suzhou Hotel, responded to this review

Dear Sharon J, Thank you very much for sharing your experience at Suzhou Marriott. The entire team was thrilled to read your comments on the hotels facilities and service. We are proud to hear your compliments for Gloria who is a great ambassador for the hotel and one of our true ‘Brilliant Hosts’, your words will inspire her and all... More 

Dubai
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Highly recommended, it feels like home, don't waste time looking for other hotels in suzhou..stay at Marriott..as always the marriott team spot on..clean rooms, friendly and helpful staff, breakfast is amazing.

Helpful?
Thank Samia O
Seoul, South Korea
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently stopped at this hotel when visiting Suzhou with a friend on a weekend trip.The reception on arrival at the front desk was very warm and efficient. The front desk staff also helped us with directions to various places we wanted to visit and were really friendly and very helpful. The room we were allocated was perfect. It was... More 

Helpful?
Thank Simon T
Arizona
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed October 25, 2015

I just recently stayed here (on business) and this was my 3rd time. Usually I write reviews when I experience something bad and I am mad, but I'd like people to know that I think this Marriott in Suzhou is great. As far as location goes, not too many restaurants nearby to find, but the hotel, super clean, nice staff... More 

Helpful?
Thank stevekm
Joseph B, General Manager at Marriott Suzhou Hotel, responded to this review

Dear Stevekm, Thank you for choosing Suzhou Marriott and taking the time to share your experience. We were delighted to read that you overall enjoyed your stay. The entire team are focused towards providing the best service and environment to our guests. Sharing your feedback with all our 'Brilliant Hosts' gives motivation and recognition for their commitment to service. We... More 

Bangkok, Thailand
Level Contributor
76 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed October 16, 2015

Stayed for 2 nights with my friends. Rooms were big, the room we stayed in had translucent windows which is a bit awkward, so I called the reception. They send someone up right away and promised me they will try to do something about it. I told them that if theres an unused poster they can just stick it there.... More 

Helpful?
Thank Kaneth25341
Joseph B, General Manager at Marriott Suzhou Hotel, responded to this review

Dear Kaneth25341, Thank you for taking the time to share your experience following your recent stay with us. We were pleased to read that overall you enjoyed your room and that your requests were handled quickly. Our location is very close to Hanshan Temple and we are within 5-10 minutes taxi ride to a number of popular attractions such as... More 

Pensacola Beach, Florida, USA
Level Contributor
246 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed October 9, 2015

Very nice highrise hotel with professional staff (expected at a Marriott). Rooms are well equiped and comfortable. Staff is very visble and helpful. Plan on doing everything in the hotel - there are no nearby restaurants, stores, etc.

Helpful?
Thank BSinPNS
Santa Monica, California
Level Contributor
87 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed September 15, 2015

Just what you would expect from a Marriott. Decent property, all the standard amenities, spacious room, shower with great big window, soaking tub, piles of pillows, decent wifi speed, breakfast buffet with choices from American to Indian breakfast options and freshly made fruit and veg juices. Downside to this property is there isn't much nearby, very few restaurants and shops.... More 

Helpful?
Thank Curious_Terri
Swindon, United Kingdom
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 14, 2015

Very good and extremely comfortable hotel with all the expected and usual quality from Marriott. Great food, service and amenities in the Hotel, but nothing much outside of it. Recommended for a business trip, but not so good if you are sight-seeing.

Helpful?
1 Thank Chris T
Questions? Get answers from hotel staff and past guests. Ask a question

184 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (133)
Viewed
Dining (5)
Viewed
Bathroom (13)
Viewed
Room/suite (25)
Viewed
Hotel & grounds (12)
Viewed
View from room (4)
Viewed
Other (74)

Management photos: Courtesy of the property manager

Viewed
All management photos (51)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (2)
Viewed
Dining (6)
Viewed
Room/suite (7)
Viewed
Bathroom (2)
Viewed
Other (24)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Suzhou hotels
1.5 mi away
Shangri-La Hotel Suzhou
Shangri-La Hotel Suzhou
#5 of 1,051 in Suzhou
4.5 of 5 stars 595 reviews
5.0 mi away
Renaissance Suzhou Hotel
Renaissance Suzhou Hotel
#4 of 1,051 in Suzhou
4.5 of 5 stars 508 reviews
6.1 mi away
Crowne Plaza Hotel Suzhou
Crowne Plaza Hotel Suzhou
#2 of 1,051 in Suzhou
4.5 of 5 stars 698 reviews
Show Prices
Show Prices
Show Prices
5.4 mi away
Courtyard by Marriott Suzhou
2.5 mi away
Hotel Soul Suzhou
Hotel Soul Suzhou
#12 of 1,051 in Suzhou
4.0 of 5 stars 242 reviews
7.7 mi away
InterContinental Suzhou
InterContinental Suzhou
#3 of 1,051 in Suzhou
4.5 of 5 stars 356 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay