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Marriott Suzhou Hotel

#6 of 1,021 Hotels in Suzhou
Certificate of Excellence
4.5 of 5
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No.1296 Ganjiang West Road, Gusu District, Suzhou 215004, China
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Marriott Suzhou Hotel
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Ranked #6 of 1,021 Hotels in Suzhou
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Javier C Barcelona, Spain
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253 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Barcelona, Spain
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In the middle of one of those typical huge chinese cities (Suzhou is 12M people) you'll find this elegant hotel. 2.30 hs car ride from Shanghai, if you're in the Suzhou area this is a good pick, close to interesting attractions in the city and close enough to most of the business parcs you are here for. Fares are not... More 

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South Korea
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed there a couple of times whenever I visit Suzhou. Everything met my expectation and all staff were professional and always willing to help for anything. I felt comfortable and relaxed I also recommend my colleagues and friend to stay there if they have to go to Suzhou for business.

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Tulsa, Oklahoma
Top Contributor
108 reviews 108 reviews
41 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is a high rise hotel with 40+ floors. It is modern and extremely nice. My room was very modern and clean with a wonderful bath that had a tub and walk-in shower. The morning breakfast was very good and had a large assortment that should please all travelers. Since the hotel occupies the very top of this building,... More 

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Florence, Italy
Contributor
17 reviews 17 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 6, 2015

Beautiful hotel in suzhou - the rooms are really big and very clean - the beds are huge and very comfotable - breakfast is very good as there is a great choice for any type of customer / finally we have found people of the hotel who could speak decent English which is mot easy to find in china -

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Senior Contributor
34 reviews 34 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 5, 2015

stayed for 1 night as part of our Suzhou stopover and the hotel was having a breakfast promotion which we signed up for. We were happy with the rooms & bathroom, which as per Marriott ' s standard, are well -designed & cosy. Service was great too as one would expect from the Marriott brand - the hotel staff patiently... More 

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London, United Kingdom
Top Contributor
55 reviews 55 reviews
18 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed December 3, 2014

Whilst in Suzhou on a business trip my business partner and i stayed here for 5 nights on the 43rd floor. The rooms on this level are big and comfortable with some nice additional seating and a good sized desk to work from. Really nice big bathroom with a shower overlooking the city (strange to shower in front of such... More 

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Joseph B, General Manager at Marriott Suzhou Hotel, responded to this review

Dear pinstripe, Thank you for choosing Marriott Suzhou during your recent trip . I am happy to read that overall you enjoyed your stay with us and that you were able to make full use of all the hotel facilities. Thank you for your gracious comments on the breakfast offering and the service, this will motivate the teams to continue... More 

Singapore, Singapore
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 18, 2014

Two nights stay in March 2014 as part of a 10 day vacation around Shanghai area. On arrival, the front desk already had my folio prepared so check-in was quick Room was on a high floor as requested, with double beds. It was well furnished and decorated, I loved the artwork at the doorway of the room. Bathroom is huge... More 

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Senior Contributor
21 reviews 21 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 17, 2014

The hotel is great - good food, good bar, good executive lounge (48th floor and a must)... but it's on the wrong side of town with nothing around it. It is right on the subway which is very convenient.

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Houston, Texas
Top Contributor
92 reviews 92 reviews
38 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed November 16, 2014

we were to be met at the train station by a car. It never arrived so we took a cab. The cab was flagged down by someone from Marriot who let us stand on the corner (near the airport) while the car arrived. I was not happy. Location not great, nothing in walking distance. Room SO SO SMALL

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Joseph B, General Manager at Marriott Suzhou Hotel, responded to this review

Dear tomuchtravel, Thank you for taking the time to post your feedback following your stay with us at Marriott Suzhou. First and foremost please accept our apologies for the inconvenience caused on the car transfer arrangements, this is certainly not up to the standard of a Marriott Hotel. Thank you for bringing this to my attention, I am working with... More 

Suzhou, China
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 13, 2014

I have stayed at this hotel on 2 occasions and hope there will be a third! The service is very good, environment great and food/beverage spot on. Staff are welcoming and warm, the hotel is very clean and the overall atmosphere is quite pleasant.

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