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Marriott Suzhou Hotel

#7 of 1,030 Hotels in Suzhou
Certificate of Excellence
4.5 of 5
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No.1296 Ganjiang West Road, Gusu District, Suzhou 215004, China
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Marriott Suzhou Hotel
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263 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
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Swindon, United Kingdom
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very good and extremely comfortable hotel with all the expected and usual quality from Marriott. Great food, service and amenities in the Hotel, but nothing much outside of it. Recommended for a business trip, but not so good if you are sight-seeing.

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Turku, Finland
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are in a Business trip, meaning long days at the office, this is the hotel for you, if you are in vacations or looking for things to do at night, please stay someplace else. Hotel is not conveniently located to nearby restaurants or clubs. Gym is quite OK and clean Room are also nice and clean

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Joseph B, General Manager at Marriott Suzhou Hotel, responded to this review

Dear Roberto G, Thank you for choosing Marriott during your recent trip to Suzhou and taking the time to share your feedback. We were pleased to learn that we met your expectations in respect to the room and the gym. We do aim to serve both business and leisure traveler with facilities of the hotel designed to accommodate both needs.... More 

Columbia, South Carolina
Level Contributor
111 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed July 21, 2015

Arrived here for a 9 day stay but had to cut the stay to only 2 nights due to a family emergency. The hotel was nothing but first class; excellent service, wonderful rooms, nice 49th floor lounge - breakfast. I was not able to visit the full breakfast due to the emergency, and I will surely visit it the next... More 

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Joseph B, General Manager at Marriott Suzhou Hotel, responded to this review

Dear Alan, Thank you for choosing Marriott Suzhou and taking the time to share your comments. We are very grateful to receive your positive feedback, even though your stay was unfortunately cut short. The entire team are focused on delivering the best service to our guests and are continually working on improving their skills and knowledge to make each stay... More 

Roccabruna, Italy
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2015

Awesome service, rooms, price, and food, mine included a good view to the city, good assorted breakfast offering a lot of dishes locally and western. It is a luxurious hotel but it doesn't reflect on the price. Good wi-fi if you need to work (leaving aside the internet censure in China). There is absolutely nothing to complain. I would go... More 

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Joseph B, General Manager at Marriott Suzhou Hotel, responded to this review

Dear Adolfo R, Thank you for choosing Marriott during your recent trip to Suzhou. The whole team were pleased to read your review and learn that you enjoyed every aspect of your stay. it is our goal to provide an all round enjoyable experience to our guests and really get the basics right in service, food and internet. which we... More 

Bellevue, Washington
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 1, 2015

I travel to the region a number of times a year and I have always enjoyed my stays at this hotel. They are very nice and accommodating. Very helpful in getting drivers to puck you up and take you to the airport.

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Joseph B, General Manager at Marriott Suzhou Hotel, responded to this review

Dear WAMarkyMark, Thank you for your loyalty and continued support to Marriott Suzhou. Your comments are very much appreciated, all our associates are committed to providing the best service and being true Marriott 'Brilliant Hosts'. We look forward to welcoming you back and being your Home away from Home on future trips to Suzhou. Yours sincerely Joseph Beck General Manager More 

Washington state
Level Contributor
71 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed June 23, 2015

The service here was constantly superior. The staff not only scrambled to meet my every whim, but they were truly warm and friendly. David Gu, who I believe now manages the executive floors, was tireless in his efforts to accomodate. The hotel is only about 5 years old, and the rooms are remarkably pleasing with wood paneling dominating. The rooms... More 

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Joseph B, General Manager at Marriott Suzhou Hotel, responded to this review

Dear w11, Thank you for choosing Marriott during your recent trip to Suzhou. Your gracious comments in regards to the service and specifically to David and his team at the Executive Lounge will certainly motivate all our associates to continue to be 'Brilliant Hosts'. We continue to focus on all aspects of the hotel to provide a comfortable environment for... More 

New York City, New York
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 17, 2015

There is subway station two blocks away from the hotel. My room was nice with a wonderful bath tub and walk in shower, had good water pressure . We enjoyed our lunch in Asia Bistro. The fitness room and sauna areas were very nice. The employees are professional and always willing to help for anything . I felt relaxed. I'll... More 

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el cerrito, california
Level Contributor
110 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
5 of 5 stars Reviewed May 24, 2015

The Suzhou Marriott was in the Gusu district and was very modernly appointed. The bathroom was parallel to the sleeping area and had two entrances. It had a free-standing bathtub as well as a roomy shower-stall. It Is probably designed by a recent architectural graduate, innovatively modern but occasionally not too practical. There were few hooks to hang your clothing... More 

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Montreal, Canada
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 16, 2015

I spent 1 week in January and 1 week in May This hotel is nice, modern. The service is great. The employees are professional and welcoming The room was spacious The Chinese restaurant is really good, the dim sum choice is good I will return again I recommend it

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Barcelona, Spain
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 16, 2015

In the middle of one of those typical huge chinese cities (Suzhou is 12M people) you'll find this elegant hotel. 2.30 hs car ride from Shanghai, if you're in the Suzhou area this is a good pick, close to interesting attractions in the city and close enough to most of the business parcs you are here for. Fares are not... More 

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