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All 924 Suzhou hotels

Kempinski Hotel Suzhou

5.0 of 5 Hotel   |   No.1 Guobin Road, Industrial Park, Suzhou 215021, China
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Kempinski Hotel Suzhou
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Ranked #17 of 924 hotels in Suzhou
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 weeks ago
SeanHiggins Singapore
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305 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Singapore
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent 1 night here on a golf/business trip. The room was well furnished and a decent size. The highlight of the hotel was the Paulaner bar, a welcome sight for a Western traveller (in my opinion). Helpful staff and peaceful surroundings just down the road from the Jinji golf course. Recommended.

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Honolulu, Hawaii
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 16, 2014

Very nice hotel. The Bloody Mary in the lobby was not what it should taste like but to their credit they offered to make me another one with the correct additions. It was okay but they did not charge me for the second drink attempt. The Caesar salad was good and the smoked salmon was very fresh. And the tea... More

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Shanghai, China
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 29, 2013

My wife, daughter and I spent a weekend at the hotel. The doorman was friendly and helpful, the receptionist competently checked us in and Assistant Manager Monica Yu accompanied us swiftly to our room. The room was very spacious, had a bright view over the large lake that borders the site on which the luxurious hotel is located. The desk... More

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Beijing
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 15, 2013

This hotel is fantastic. The rooms are awesome, breakfast fantastic, and fitness center is solid. The staff is all friendly and very helpful. Only knock is the location, it is a little far from where most stuff is happening in the older part of Suzhou. Taxi rides are about 40 RMB to get to where you want to be. About... More

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Singapore, Singapore
1 review
1 of 5 stars Reviewed December 8, 2013

I am a business traveler and stayed in this hotel during November. Overall the experience was just 3 stars, certainly not 4 or 5 stars. However, the worst experience was at check out, the hotel cashier presented the bill in CNY currency, but secretly charged the credit card in my home currency, without asking or informing me. Subsequently I found... More

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Mount Vernon, Washington
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 2, 2013

The location of Kempinski hotel beside a beautiful lake with nice gardens makes it a desirable location. We travelled from Shanghai to the hotel in Suzhou for a getaway and sightseeing in Suzhou. Everytihing was outstanding, with one exception. The air conditioning was not functioning, due apparently to the Chinese theory that if it is not too hot or too... More

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Melbourne
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 14, 2013

As I just started traveling China for business I am already getting used to the difference between a real, international (foreign run) hotel and a Chinese run hotel. Despite it being a Kempinski the service was seriously lacking. The room, although had a strong smell of smoke (it was a non-smoking room though) was decent. A bit worn, but spacious.... More

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New Delhi, India
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 11, 2013

The hotel is located at a lovely location and has got beautiful interiors. The staff was courteous and helpful . The rooms are very specious and good. It has a good spa. The view of the town from the hotel was very nice. It was a pleasant stay.

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Shanghai, China
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed September 6, 2013

Spent a night with the family here. We were with a group of coworkers but brought our family. We had a room on the Executive floor level 21 so had access to the Executive Lounge. Have been to many Executive Lounges and this one was on par with others. Beer and wine for adults and juice for the kids. They... More

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Shanghai, China
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 30, 2013

Just finished a weekend escape at this hotel with my wife and 1-year old. We wanted to get out of Shanghai for 2 nights, RnR at a luxury property. Booked a suite for 2 nights via the hotel's website online. Here's the feedback from our very mixed experience. Check-in was efficient, we were upgraded to a larger Suite due to... More

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Additional Information about Kempinski Hotel Suzhou

Address: No.1 Guobin Road, Industrial Park, Suzhou 215021, China
Location: China > Jiangsu > Suzhou
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 924 hotels in Suzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Kempinski Hotel Suzhou 5*
Official Description (provided by the hotel):
Kempinski Hotel Suzhou is Kempinski’s latest collection of individual to open in China. Situated along Jinjihu Avenue and Guobin Road, the Kempinski Hotel Suzhou emerges before your very eyes after a short but scenic drive within large parkland which encompasses a 27-hole Jinjilake International Golf Course, Villas and Dushu Lake. The entire surrounding to this property is refreshingly lush with trees and picturesque landscaping providing an atmosphere of tranquility and peace. ... more   less 
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