The hotel, although just a few years old, seems to age rapidly. Carpets are stained, walls dirty and fixtures broken. Next to it is a big construction site which generates dust and noise. Service staff wa, as usual at those kind of hotels, more interested in playing with their mobile phones than to care of customers. The only good thing... More

The room is reasonable and cleaness is acceptable for Japanese. in relation to food, breakfast is as nice as luxury hotel, but the dinner is not good. We should go to the local restaurant. The restaurant close quitely. The business man should have dinner outside hotel!

i have stayed once in this hotel in october 2010 and i really did not like it at all. i almost got a "depression" bad location, restaurant far from good (neither lunch nor breakfast were up to standard), the restaurant had strange and unpleasant smell, and the hotel as a whole was far from clean. i have been over 100... More

stayed there for 4 nights bed is ok all the rest is average or less than average and especially the location is really bad if it depends on me, i would never return to this hotel so many better options available in suzhou for same money

Woke up 3am due to a strange noise in the room but was able to change room within 10 mins. Great service from the front desk lady who personally ensure everything is ok with the new room. Guys from concierge are prompt with arranging for taxi. Will be back again.

a very mice hotel; Ok price, breakfast, position. Rooms are clean and everything is very nice. western or chinese breakfast; Perfect.