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Shangri-La Hotel Hohhot

#1 of 406 Hotels in Hohhot
Certificate of Excellence
5.0 of 5
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No.5 Xilin Guole South Road, Hohhot 010020, China
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1 room 1 adult
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Shangri-La Hotel Hohhot
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315 Reviews from our TripAdvisor Community

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Sydney, Australia
Level Contributor
239 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for two nights on business and enjoyed my stay very much. The Shangri-la properties are reliably nice, and this property was the same. The breakfast was very nice with a huge selection. The check-in staff did struggle with English, but they tried very gallantly, and I really appreciated the effort.

Helpful?
Thank manasicaje
Danny W, General Manager at Shangri-La Hotel Hohhot, responded to this review

Dear guest, thank you very much for sharing your experience at our hotel. We are delighted that you enjoyed our Shangri-La hospitality and exceptional dining options. And we will also strengthen our staff training for English improvement. We look forward to welcoming you back to our hotel soon. More 

Shanghai, China
Level Contributor
4 reviews
5 of 5 stars Reviewed November 25, 2015 via mobile

The hotel is reality best choice money/value. During my stay outside temperature was -21, but you didn't feel any discomfort inside of hotel. The food was fresh and good. Service in the room also on high level. I am very satisfied and it will be my natural choice next time busing Hohhot

Helpful?
Thank DenysSkrypnichenko
Beijing, China
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 12, 2015

There are several five stars hotel nearby. This is the hotel that the service is best. The receptionist, theconceige, the catering people pay attention to you and try to respond to your request as soon as possible. The room is clean, but the view from the room is not nice.

Helpful?
Thank dana925
Tokyo, Japan
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 3, 2015

I selected Shangri-la in Hohhot in the hope of finding international standards and some level of English capability. While the facility is certainly up to par, and most of the staff tries hard, the English capabilities are close to nonexistent. Anything other than very basic needs is an impossible conversation. Major disappointment : The Xin Cafe (breakfast restaurant) is particularly... More 

Helpful?
Thank MJF8456
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Thank you for choosing to stay at Shangri-La Hotel Huhhot recently. First of all, please accept my most sincere apologies for what you had experienced during your stay. I offer no excuse for the shortfall of our services, but please rest assured that your comments have been addressed with all the relevant department heads for their immediate action.... More 

Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 21, 2015 via mobile

This is my first review!! Really impressed by the staff especially the cute girl who arranges the seat for us during breakfast! She always gives us a big and warm smile in the morning and really impress us.! Also, the breakfast is awesome, which caters people with different food style!

Helpful?
Thank samfonghk
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Firstly, we would like to thank you for staying with us at Shangri-La hotel during your recent visit to Huhhot. It is our honor taking care of you during your stay. I have shared your positive comments with our Management Team and our staff. Thank you for your feedback and we look forward to welcoming you back to... More 

Abu Dhabi, United Arab Emirates
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed September 16, 2015

We stayed for over a month in this hotel. On a day of arrival the first impression was wow which disappeared by the end of the next day. In general it's a beautiful hotel with very friendly and helpful staff who knew our food and beverages preferences after few days. Front desk guys were good and spoke English well. I... More 

Helpful?
Thank Orch
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Firstly, we would like to thank you for staying with us at Shangri-La hotel during your recent visit to Huhhot. It is our honor taking care of you during your stay. I have shared your valuable comments with our Management Team and and related Department Heads and rest assure this will be a topic of discussion and that... More 

California
Level Contributor
91 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed September 14, 2015

This hotel was unbelievable. The lobby was spectacular with the crystal chandelier and the beautiful wide winding staircase. The painting in the back of the check-in was breath taking. The hotel was in a nice part of the city. In the back of the hotel was a nice park with a lake. There was stadium which is open and free... More 

Helpful?
Thank TravellingWineguy
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Firstly, we would like to thank you for choosing Shangri-La Hotel Huhhot recently. You gave a favourable ranking of our overall service, which we truly value and appreciate as it greatly assists us in our continuous efforts to improve and maintain our standards. I will be sharing your favourable comments with our colleagues. If I can be of... More 

Napier, New Zealand
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 14, 2015

Friendly, helpful, efficient staff. Good base for business travellers, excellent facilities and well located. Spacious, comfortable rooms. Excellent transfer service to/from the airport. A small, cosy bar rather than the large lobby lounge might be an idea worth pursuing. The Mongolian BBQ needs a higher profile, more in room advertising.

Helpful?
Thank 381mcnick
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Firstly, we would like to thank you for choosing Shangri-La Hotel Huhhot recently. You gave a favourable ranking of our overall service, which we truly value and appreciate as it greatly assists us in our continuous efforts to improve and maintain our standards. I will be sharing your favourable comments with our colleagues. If I can be of... More 

Tarporley, United Kingdom
Level Contributor
131 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed September 2, 2015 via mobile

Stayed here two nights whilst visiting customers. Very impressed with the size of the rooms. Free water and fruit provided as well as a fridge for cool drinks. Large bed, comfortable sitting area and lovely bathroom The hotel decor is really good with a massive reception and comfortable areas to sit and relax. The breakfast was wide ranging with both... More 

Helpful?
Thank ILStourton
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, I would like to thank you for staying with us at Shangri-La Hotel, Huhhot recently and I am pleased to know that your stay with us was an enjoyable one. Thank you for your feedback. You gave us a favorable ranking for our services and product which we truly value and grateful as your feedback will greatly assists... More 

London, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 29, 2015

A good base in Hohhot. The staff need to speak better English, as had really trouble communicating. Clean comfortable room. Worth staying in the Horizon Club as great breakfast, drinks and evening snacks. Great pool area!

Helpful?
Thank snj267
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear guest, I would like to thank you for staying with us at Shangri-La Hotel, Huhhot recently and I am pleased to know that your stay with us was an enjoyable one. Thank you for your feedback. You gave us a favorable ranking for our services and product which we truly value and grateful as your feedback will greatly assists... More 

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