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Shangri-La Hotel Hohhot

#1 of 400 Hotels in Hohhot
Certificate of Excellence
5.0 of 5
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No.5 Xilin Guole South Road, Hohhot 010020, China
Shangri-La Hotel Hohhot
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Ranked #1 of 400 Hotels in Hohhot
Certificate of Excellence
A recent review
5 of 5 stars Reviewed May 30, 2015
jchauveau Chavornay, Switzerland
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298 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
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English first
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Chavornay, Switzerland
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed May 30, 2015

I am in this hotel since one month now and it's always pleasant to come back home after a workday ! Yes it's like a second home... I arrived and be invited to move to 21F for a special welcome with Horizon Club. In this case you have special access to private lounge with a beautifull view: you can come... More 

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear guest, I would like to thank you for staying with us at Shangri-La Hotel, Huhhot recently and I am pleased to know that your stay with us was an enjoyable one. Thank you for your feedback. You gave us a favorable ranking for our services and product which we truly value and grateful as your feedback will greatly assists... More 

Level Contributor
95 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 21, 2015

Anywhere in China if you choose Shangri-La you can expect an acceptable service. Normal breakfasts, good gym, nice swimming pool, friendly staff, good quality rooms. Not much to do around the hotel, still need a taxi. Good that you can use you GC miles to pay for everything - from room to spa.

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Firstly, we would like to thank you for choosing Shangri-La Hotel Huhhot recently. You gave a favourable ranking of our overall service, which we truly value and appreciate as it greatly assists us in our continuous efforts to improve and maintain our standards. I will be sharing your favourable comments with our colleagues. If I can be of... More 

Beijing, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 10, 2015

Good place to stay in Hohhot! Nice swimming pool for the kids, good located for a day trip to the grass lands! Nice mix between Western and Chinese breakfast. We took upgrade to executive floor, nice happy hour! All in all value for money in Hohhot.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Firstly, we would like to thank you for choosing Shangri-La Hotel Huhhot recently. You gave a favourable ranking of our overall service, which we truly value and appreciate as it greatly assists us in our continuous efforts to improve and maintain our standards. I will be sharing your favourable comments with our colleagues. If I can be of... More 

Beijing, China
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 11, 2015

This is a great hotel with friendly, English speaking staff who offer excellent customer service. The rooms are spacious and luxurious, the location is good and the views from the hotel are fine across the city. Hohhot itself is a mix of new and old, energetic and tired. Lots of restaurants and bars near the hotel, and it is walking... More 

Was this review helpful? Yes 1
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, I would like to thank you for staying with us at Shangri-La Hotel, Huhhot and I am pleased to know that your stay with us was an enjoyable one. Thank you for your feedback. You gave us a favorable ranking for our services and product which we truly value and grateful as your feedback will greatly assists us... More 

2 reviews
4 of 5 stars Reviewed January 18, 2015

The shangri-la hotel located center of huhhot, can go anywhere easier, we do three days trip here and booked two rooms, inside clean,no smoking, the stuff also very friendly and helpful. the foods resturant was good, our local guide chaolu also supply good service,his contact www.tournmg.weebly.com if you needed.

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Thank you for your feedback. It is a wonderful thing to hear from our guests directly that our people were able to ensure that they including yourself are well taken care of. An effort that is where we strive to achieve. It is our aim to provide consistent, warm, friendly and sincere service to our guests like your... More 

Qingdao, China
Level Contributor
95 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed January 13, 2015

I've spent two days in Hohhot but the Shangri La was a pleasant home away from home. Friendly staff who created a warm welcome despite temperatures of -15 degrees. Will gladly come back soon to enjoy some milk tea!

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear guest, I would like to thank you for staying with us at Shangri-La Hotel, Huhhot recently and I am pleased to know that your stay with us was an enjoyable one. Thank you for your feedback. You gave us a favorable ranking for our services and product which we truly value and grateful as your feedback will greatly assists... More 

Shanghai, China
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 14, 2014

Absolutely below standards. The hotel looks old, especially the rooms. No matters how friendly can the staff be and they are, it seems there is nothing they can do when there is a wedding going on and the bride and groom rooms are next to mine. After a busy week and a lot of travelling, I was awaken at 7AM... More 

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Firstly, we would like to thank you for staying with us at Shangri-La hotel during your recent visit to Huhhot. I was most disturbed to learn of your unpleasant experience for your recent stay. which I would like to sincerely apologize to you. We have been share with our front office manager and executive housekeeper and rest assure... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 11, 2014

This Hotel was really good nice place to eat and rest for any Business travelers, Comfortable and clean rooms staff spoke English and Restaurant Served first class western food, the breakfast was also ok.

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, I would like to thank you for staying with us at Shangri-La Hotel. I am pleased to know that your stay with us is an enjoyable one. We truly value and appreciate your feedback as it greatly assists us in our continuous efforts to improve and maintain our standards. I will be sharing your favourable comments with our... More 

Hong Kong Region, China
Level Contributor
99 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed October 23, 2014

The hotel is conveniently located close to the airport but also for business in the city. They have a lot of fancy luxury shops at the lobby, and I find the check-in quite substandard. The general housekeeping staff, however, is excellent - they deliver the things you want in 2-3 minutes and always very friendly, courteous and nice. (Although your... More 

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Firstly, we would like to thank you for staying with us at Shangri-La hotel during your recent visit to Huhhot. I was most disturbed to learn of your unpleasant experience for your recent stay caused by our unprofessional reception staff and room attendants. which I would like to sincerely apologize to you. We have been share with our... More 

China Tianjin
1 review
5 of 5 stars Reviewed October 22, 2014

Comfortable bed,clean room,perfect service,delicious meals,excellent guide service,all of these ,I am impressed.Especially,on my 37th birthday,I received a bitthday wish,that let me feel warmly .Thank you sincere.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, I would like to thank you for staying with us at Shangri-La Hotel. I am pleased to know that your stay with us is an enjoyable one. We truly value and appreciate your feedback as it greatly assists us in our continuous efforts to improve and maintain our standards. I will be sharing your favourable comments with our... More 

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