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All 397 Hohhot hotels

Shangri-La Hotel Hohhot

5.0 of 5 Hotel   |   No.5 Xilin Guole South Road, Hohhot 010020, China
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Ranked #1 of 397 Hotels in Hohhot
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Neil c
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287 reviews from our community

Traveler rating
    136
    130
    20
    1
    0
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11
9
2
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Shanghai, China
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Absolutely below standards. The hotel looks old, especially the rooms. No matters how friendly can the staff be and they are, it seems there is nothing they can do when there is a wedding going on and the bride and groom rooms are next to mine. After a busy week and a lot of travelling, I was awaken at 7AM... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Hotel was really good nice place to eat and rest for any Business travelers, Comfortable and clean rooms staff spoke English and Restaurant Served first class western food, the breakfast was also ok.

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Hong Kong Region, China
Top Contributor
55 reviews 55 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 23, 2014

The hotel is conveniently located close to the airport but also for business in the city. They have a lot of fancy luxury shops at the lobby, and I find the check-in quite substandard. The general housekeeping staff, however, is excellent - they deliver the things you want in 2-3 minutes and always very friendly, courteous and nice. (Although your... More

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China Tianjin
1 review
5 of 5 stars Reviewed October 22, 2014

Comfortable bed,clean room,perfect service,delicious meals,excellent guide service,all of these ,I am impressed.Especially,on my 37th birthday,I received a bitthday wish,that let me feel warmly .Thank you sincere.

Review collected in partnership with shangri-la.com

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Shanghai, China
Senior Contributor
48 reviews 48 reviews
39 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 10, 2014

I am a Hongkongese and always try to support our infamous Shangri-La brand while travelling, but I find this Shangri-La in Huhhot would be more suitable to hold a four star Traders brand (soon to be rebrand as Hotel Jen). I noticed a few sub-standard issues and experienced bad encounter during my stay:- - It seems that front desk staffs... More

Was this review helpful? Yes 1
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear guest, Firstly, we would like to thank you for staying with us at Shangri-La hotel during your recent visit to Huhhot. I was most disturbed to learn of your unpleasant experience, which you encountered during your stay. We have been share with our related department head and please rest assured this will be a topic of discussion and that... More

Beijing, China
Top Contributor
108 reviews 108 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed August 13, 2014

the hotel is great, the hotel service is very good, the rooms are wonderful (i got two different rooms in the past two stays) i got an up for a suite in the 21 floor WOW and a standard room at the 12 floor. both are wonderful rooms with all the good amenities a 5* hotel should offer. i got... More

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jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Firstly, we would like to thank you for staying with us at Shangri-La hotel during your recent visit to Huhhot. I was most disturbed to learn of your unpleasant experience with regards to our food quality issue, I have shared with our Executive Chef and rest assured this will be a topic of discussion and that the necessary... More

Beijing, China
1 review
5 of 5 stars Reviewed August 9, 2014

all is great ■Describe the service you experienced ■Tell us how you liked the room ■Talk about the location & amenities ■Say what you liked best & least Our review collection is powered by TripAdvisor. Your review will also display on their site. See TripAdvisor review guidelines for more information about their editorial criteria.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, I would like to thank you for staying with us at Shangri-La Hotel. I am pleased to know that your stay with us is an enjoyable one. We truly value and appreciate your feedback as it greatly assists us in our continuous efforts to improve and maintain our standards. I will be sharing your favourable comments with our... More

Melbourne
Contributor
12 reviews 12 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 19, 2014

We stayed a night at The Shangri-la Hohhot hotel. It was amazing. Upon checking in, we got offered the option to upgrade our standard double to an executive club room. This is possibly the best decision we've made in Hohhot. It costs 350RMB extra to upgrade to the club room (which is located above level 20). Being part of the... More

Was this review helpful? Yes 1
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Thank you for your feedback. It is a wonderful thing to hear from our guests directly that our people were able to ensure that they including yourself are well taken care of. An effort that is where we strive to achieve.I will be sharing your favourable comments with our colleagues, especially our Horizon Club staff Lee Jiang who... More

Bangkok, Thailand
1 review
4 of 5 stars Reviewed June 22, 2014

This hotel gives me exceed my expectation in quality of service, cleanliness of the room and smiling faces at the reception staff. As I'm not the local people in Inner Mongolia, the food for breakfast is below my expectation as less variety of choices

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Thank you for your feedback. It is a wonderful thing to hear from our guests directly that our people were able to ensure that they including yourself are well taken care of. An effort that is where we strive to achieve. Regarding breakfast food variety issue, I have shared with our Executive Chef and will take immediate action.... More

Tiburon, CA
Top Contributor
158 reviews 158 reviews
132 hotel reviews
509 helpful votes 509 helpful votes
3 of 5 stars Reviewed June 13, 2014

This is a gorgeous hotel, and we were pleased to find such a nice property in Hohot. But beware if you use a U.S. credit card; see below. We had a large comfortable room with plenty of desk and storage space, but no outlets by the nighttables. The bed was hard but comfortable, which is the best one expects in... More

Was this review helpful? Yes 1
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, I would like to thank you for staying with us at Shangri-La hotel Huhhot. I was most disturbed to learn of your unpleasant experience with regards to the credit card issue, which you encountered during your stay.We could check with the bank for the reason and get back to you if you need! Please do not hesitated to... More

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Additional Information about Shangri-La Hotel Hohhot

Address: No.5 Xilin Guole South Road, Hohhot 010020, China
Location: China > Inner Mongolia > Hohhot
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Hohhot 5*
Number of rooms: 365
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TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Shangri-La Hotels and Resorts, Agoda, Venere, Priceline, TripOnline SA, Despegar.com, Ctrip TA, Odigeo and Tingo so you can book your Shangri-La Hotel Hohhot reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La Hotel Hohhot Inner Mongolia, China

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