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All 398 Hohhot hotels

Shangri-La Hotel Hohhot

5.0 of 5 Hotel   |   No.5 Xilin Guole South Road, Hohhot 010020, China
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Ranked #1 of 398 Hotels in Hohhot
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
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292 reviews from our community

Traveler rating
    137
    134
    20
    1
    0
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13
9
2
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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  • English first
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  • German first
  • Italian first
  • Japanese first
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English first
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    (76)
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2 reviews
4 of 5 stars Reviewed 1 week ago

The shangri-la hotel located center of huhhot, can go anywhere easier, we do three days trip here and booked two rooms, inside clean,no smoking, the stuff also very friendly and helpful. the foods resturant was good, our local guide chaolu also supply good service,his contact www.tournmg.weebly.com if you needed.

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Thank you for your feedback. It is a wonderful thing to hear from our guests directly that our people were able to ensure that they including yourself are well taken care of. An effort that is where we strive to achieve. It is our aim to provide consistent, warm, friendly and sincere service to our guests like your... More 

Qingdao, China
Top Contributor
81 reviews 81 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've spent two days in Hohhot but the Shangri La was a pleasant home away from home. Friendly staff who created a warm welcome despite temperatures of -15 degrees. Will gladly come back soon to enjoy some milk tea!

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear guest, I would like to thank you for staying with us at Shangri-La Hotel, Huhhot recently and I am pleased to know that your stay with us was an enjoyable one. Thank you for your feedback. You gave us a favorable ranking for our services and product which we truly value and grateful as your feedback will greatly assists... More 

Shanghai, China
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 14, 2014

Absolutely below standards. The hotel looks old, especially the rooms. No matters how friendly can the staff be and they are, it seems there is nothing they can do when there is a wedding going on and the bride and groom rooms are next to mine. After a busy week and a lot of travelling, I was awaken at 7AM... More 

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Firstly, we would like to thank you for staying with us at Shangri-La hotel during your recent visit to Huhhot. I was most disturbed to learn of your unpleasant experience for your recent stay. which I would like to sincerely apologize to you. We have been share with our front office manager and executive housekeeper and rest assure... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2014

This Hotel was really good nice place to eat and rest for any Business travelers, Comfortable and clean rooms staff spoke English and Restaurant Served first class western food, the breakfast was also ok.

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, I would like to thank you for staying with us at Shangri-La Hotel. I am pleased to know that your stay with us is an enjoyable one. We truly value and appreciate your feedback as it greatly assists us in our continuous efforts to improve and maintain our standards. I will be sharing your favourable comments with our... More 

Hong Kong Region, China
Top Contributor
68 reviews 68 reviews
14 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed October 23, 2014

The hotel is conveniently located close to the airport but also for business in the city. They have a lot of fancy luxury shops at the lobby, and I find the check-in quite substandard. The general housekeeping staff, however, is excellent - they deliver the things you want in 2-3 minutes and always very friendly, courteous and nice. (Although your... More 

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Firstly, we would like to thank you for staying with us at Shangri-La hotel during your recent visit to Huhhot. I was most disturbed to learn of your unpleasant experience for your recent stay caused by our unprofessional reception staff and room attendants. which I would like to sincerely apologize to you. We have been share with our... More 

China Tianjin
1 review
5 of 5 stars Reviewed October 22, 2014

Comfortable bed,clean room,perfect service,delicious meals,excellent guide service,all of these ,I am impressed.Especially,on my 37th birthday,I received a bitthday wish,that let me feel warmly .Thank you sincere.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, I would like to thank you for staying with us at Shangri-La Hotel. I am pleased to know that your stay with us is an enjoyable one. We truly value and appreciate your feedback as it greatly assists us in our continuous efforts to improve and maintain our standards. I will be sharing your favourable comments with our... More 

Shanghai, China
Top Contributor
54 reviews 54 reviews
45 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 10, 2014

I am a Hongkongese and always try to support our infamous Shangri-La brand while travelling, but I find this Shangri-La in Huhhot would be more suitable to hold a four star Traders brand (soon to be rebrand as Hotel Jen). I noticed a few sub-standard issues and experienced bad encounter during my stay:- - It seems that front desk staffs... More 

Was this review helpful? Yes 1
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear guest, Firstly, we would like to thank you for staying with us at Shangri-La hotel during your recent visit to Huhhot. I was most disturbed to learn of your unpleasant experience, which you encountered during your stay. We have been share with our related department head and please rest assured this will be a topic of discussion and that... More 

Beijing, China
Top Contributor
119 reviews 119 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed August 13, 2014

the hotel is great, the hotel service is very good, the rooms are wonderful (i got two different rooms in the past two stays) i got an up for a suite in the 21 floor WOW and a standard room at the 12 floor. both are wonderful rooms with all the good amenities a 5* hotel should offer. i got... More 

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Firstly, we would like to thank you for staying with us at Shangri-La hotel during your recent visit to Huhhot. I was most disturbed to learn of your unpleasant experience with regards to our food quality issue, I have shared with our Executive Chef and rest assured this will be a topic of discussion and that the necessary... More 

Beijing, China
1 review
5 of 5 stars Reviewed August 9, 2014

all is great ■Describe the service you experienced ■Tell us how you liked the room ■Talk about the location & amenities ■Say what you liked best & least Our review collection is powered by TripAdvisor. Your review will also display on their site. See TripAdvisor review guidelines for more information about their editorial criteria.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, I would like to thank you for staying with us at Shangri-La Hotel. I am pleased to know that your stay with us is an enjoyable one. We truly value and appreciate your feedback as it greatly assists us in our continuous efforts to improve and maintain our standards. I will be sharing your favourable comments with our... More 

Melbourne
Contributor
12 reviews 12 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 19, 2014

We stayed a night at The Shangri-la Hohhot hotel. It was amazing. Upon checking in, we got offered the option to upgrade our standard double to an executive club room. This is possibly the best decision we've made in Hohhot. It costs 350RMB extra to upgrade to the club room (which is located above level 20). Being part of the... More 

Was this review helpful? Yes 1
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Thank you for your feedback. It is a wonderful thing to hear from our guests directly that our people were able to ensure that they including yourself are well taken care of. An effort that is where we strive to achieve.I will be sharing your favourable comments with our colleagues, especially our Horizon Club staff Lee Jiang who... More 

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Additional Information about Shangri-La Hotel Hohhot

Address: No.5 Xilin Guole South Road, Hohhot 010020, China
Location: China > Inner Mongolia > Hohhot
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Hohhot 5*
Number of rooms: 365
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Also Known As:
Shangri-La Hotel Hohhot Inner Mongolia, China
Hotel Style:
#1 Luxury Hotel in Hohhot
#5 Best Value Hotel in Hohhot

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