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All 365 Hohhot hotels

Shangri-La Hotel Hohhot

5.0 of 5 Hotel   |   No.5 Xi Lin Guo Le South Road, Hohhot 010020, China
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Ranked #1 of 365 Hotels in Hohhot
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
HerbertLi Shanghai, China
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280 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shanghai, China
Senior Contributor
44 reviews 44 reviews
36 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am a Hongkongese and always try to support our infamous Shangri-La brand while travelling, but I find this Shangri-La in Huhhot would be more suitable to hold a four star Traders brand (soon to be rebrand as Hotel Jen). I noticed a few sub-standard issues and experienced bad encounter during my stay:- - It seems that front desk staffs... More

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jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear guest, Firstly, we would like to thank you for staying with us at Shangri-La hotel during your recent visit to Huhhot. I was most disturbed to learn of your unpleasant experience, which you encountered during your stay. We have been share with our related department head and please rest assured this will be a topic of discussion and that... More

Beijing, China
Top Contributor
100 reviews 100 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed August 13, 2014

the hotel is great, the hotel service is very good, the rooms are wonderful (i got two different rooms in the past two stays) i got an up for a suite in the 21 floor WOW and a standard room at the 12 floor. both are wonderful rooms with all the good amenities a 5* hotel should offer. i got... More

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Firstly, we would like to thank you for staying with us at Shangri-La hotel during your recent visit to Huhhot. I was most disturbed to learn of your unpleasant experience with regards to our food quality issue, I have shared with our Executive Chef and rest assured this will be a topic of discussion and that the necessary... More

Beijing, China
1 review
5 of 5 stars Reviewed August 9, 2014

all is great ■Describe the service you experienced ■Tell us how you liked the room ■Talk about the location & amenities ■Say what you liked best & least Our review collection is powered by TripAdvisor. Your review will also display on their site. See TripAdvisor review guidelines for more information about their editorial criteria.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, I would like to thank you for staying with us at Shangri-La Hotel. I am pleased to know that your stay with us is an enjoyable one. We truly value and appreciate your feedback as it greatly assists us in our continuous efforts to improve and maintain our standards. I will be sharing your favourable comments with our... More

Melbourne
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 19, 2014

We stayed a night at The Shangri-la Hohhot hotel. It was amazing. Upon checking in, we got offered the option to upgrade our standard double to an executive club room. This is possibly the best decision we've made in Hohhot. It costs 350RMB extra to upgrade to the club room (which is located above level 20). Being part of the... More

Was this review helpful? Yes 1
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Thank you for your feedback. It is a wonderful thing to hear from our guests directly that our people were able to ensure that they including yourself are well taken care of. An effort that is where we strive to achieve.I will be sharing your favourable comments with our colleagues, especially our Horizon Club staff Lee Jiang who... More

Bangkok, Thailand
1 review
4 of 5 stars Reviewed June 22, 2014

This hotel gives me exceed my expectation in quality of service, cleanliness of the room and smiling faces at the reception staff. As I'm not the local people in Inner Mongolia, the food for breakfast is below my expectation as less variety of choices

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Thank you for your feedback. It is a wonderful thing to hear from our guests directly that our people were able to ensure that they including yourself are well taken care of. An effort that is where we strive to achieve. Regarding breakfast food variety issue, I have shared with our Executive Chef and will take immediate action.... More

Tiburon, CA
Top Contributor
158 reviews 158 reviews
132 hotel reviews
504 helpful votes 504 helpful votes
3 of 5 stars Reviewed June 13, 2014

This is a gorgeous hotel, and we were pleased to find such a nice property in Hohot. But beware if you use a U.S. credit card; see below. We had a large comfortable room with plenty of desk and storage space, but no outlets by the nighttables. The bed was hard but comfortable, which is the best one expects in... More

Was this review helpful? Yes 1
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, I would like to thank you for staying with us at Shangri-La hotel Huhhot. I was most disturbed to learn of your unpleasant experience with regards to the credit card issue, which you encountered during your stay.We could check with the bank for the reason and get back to you if you need! Please do not hesitated to... More

Singapore, Singapore
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 21, 2014

We recently stayed at the Shangri-La in Hohot and were very impressed by the service and friendliness of the staff. The hotel is well located, and has been very well maintained. There is a feeling of class about the property. The buffet breakfast was delicious. Must surely be the best hotel in Hohhot.

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Firstly, we would like to thank you for your staying at Shangri-La Hotel Huhhot recently. You gave a favourable ranking of our staff and services, which we truly value and appreciate as it greatly assists us in our continuous efforts to improve and maintain our standards. I will be sharing your favourable comments with our colleagues. Once again,... More

Singapore
Top Contributor
149 reviews 149 reviews
45 hotel reviews
192 helpful votes 192 helpful votes
5 of 5 stars Reviewed April 21, 2014

A treat from start to finish--beautiful rooms, wonderful staff, fabulous breakfast that no one wanted to leave and every need anticipated and fulfilled. Probably the best hotel within 500 miles and the best bed in China.

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Hong Kong
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 20, 2014

Stayed in Hohhot for one night on business. Hotel is clean, modern and has great service. In Beijing or Shanghai this is a four star hotel. For a 2nd or 3rd tier city, this is probably about the best you will come across Pros - Modern and clean hotel - Very attentive staff - Very comfortable bed - Great views... More

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Firstly, we would like to thank you for your staying at Shangri-La Hotel Huhhot recently. You gave a favourable ranking of our staff and services, which we truly value and appreciate as it greatly assists us in our continuous efforts to improve and maintain our standards. I will be sharing your favourable comments with our colleagues. Once again,... More

Beijing
1 review
5 of 5 stars Reviewed November 26, 2013

This is an excellent hotel among many Shangri-la hotels in China mainland. I was always satified for every time when I stay in Shangri-la Huhhot, which supporting my experince that the management team of this hotel is great! The front desk, GRO, they provide excellent service with professional skills and high quality. This time, the front desk staff proved that... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review
Google Translation

尊敬的客人, 感谢您下榻呼和浩特香... More

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Additional Information about Shangri-La Hotel Hohhot

Address: No.5 Xi Lin Guo Le South Road, Hohhot 010020, China
Location: China > Inner Mongolia > Hohhot
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Hohhot 5*
Number of rooms: 365
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Also Known As:
Shangri-La Hotel Hohhot Inner Mongolia, China

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