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Shangri-La Hotel Hohhot

#1 of 402 Hotels in Hohhot
Certificate of Excellence
5.0 of 5
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No.5 Xilin Guole South Road, Hohhot 010020, China
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1 room 1 guest
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Shangri-La Hotel Hohhot
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302 Reviews from our TripAdvisor Community

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Traveler rating
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    136
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (302)
  • Mar-May only
    (81)
  • Jun-Aug only
    (101)
  • Sep-Nov only
    (82)
  • Dec-Feb only
    (38)
All months
Beijing, China
1 review
5 of 5 stars Reviewed 1 week ago

The Shangri-La is by far the best hotel in Hohhot. From the beginning of my stay, the staff has been beyond helpful. I arrived at the front desk for checking-in, and found out Ctrip had canceled my booking without notice. The front desk manager called them, and even though it was Ctrip's mistake, I was upgraded to an executive suite... More 

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear guest, I would like to thank you for staying with us at Shangri-La Hotel, Huhhot recently and I am pleased to know that your stay with us was an enjoyable one. Thank you for your feedback. You gave us a favorable ranking for our services and product which we truly value and grateful as your feedback will greatly assists... More 

Hong Kong, China
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there for one night while on business trip and was upgraded to and Executive Suite. The hotel is comfortable and well kept, but the lobby lacked the usual warmness which I usually think comes w entering the Shangri-la. No one was rude, but just not particularly happy to see you when you enter the lobby. Having said that, I... More 

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Firstly, we would like to thank you for staying with us at Shangri-La hotel during your recent visit to Huhhot. I have shared your valuable comments with our Management Team and and related Department Heads, please rest assure this will be a topic of discussion and that the necessary improvements and training will be conducted. This is certainly... More 

Ho Chi Minh City, Vietnam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 23, 2015

The Hotel is nice, good location, but hard to believe that g that we are in a 5 star hotel. The breakfast the morning is too noisy, Children run around the tables, people talk very loud, and the staff don't do nothing about that. In the corridor too. it is annoying. Well I understand that Chinese have another culture, but,... More 

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Firstly, we would like to thank you for staying with us at Shangri-La Hotel during your recent visit to Huhhot. I was most disturbed to learn of your unpleasant experience with regards to your recent stay caused by our Cafe's noisy environment which I would like to sincerely apologize. We have shared your comments with our Director of... More 

Singapore, Singapore
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 8, 2015

Booked executive room, and arrived late in the night (10pm). The room was OK. but there was no welcome note or anything in the room. Since we were hungry, ordered room service (2 simple noodle), took them 1 ENTIRE HOUR to send to room.... The lounge service is disappointing, in day time the beers are chargeable, which I could understand,... More 

Was this review helpful? Yes 1
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Firstly, we would like to thank you for staying with us at Shangri-La hotel during your recent visit to Huhhot. I was most disturbed to learn of your unpleasant experience with regards to your recent stay caused by our unprofessional service which I would like to sincerely apologize to you. We have shared with our Front Office Manager... More 

Chavornay, Switzerland
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed May 30, 2015

I am in this hotel since one month now and it's always pleasant to come back home after a workday ! Yes it's like a second home... I arrived and be invited to move to 21F for a special welcome with Horizon Club. In this case you have special access to private lounge with a beautifull view: you can come... More 

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear guest, I would like to thank you for staying with us at Shangri-La Hotel, Huhhot recently and I am pleased to know that your stay with us was an enjoyable one. Thank you for your feedback. You gave us a favorable ranking for our services and product which we truly value and grateful as your feedback will greatly assists... More 

Level Contributor
101 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 21, 2015

Anywhere in China if you choose Shangri-La you can expect an acceptable service. Normal breakfasts, good gym, nice swimming pool, friendly staff, good quality rooms. Not much to do around the hotel, still need a taxi. Good that you can use you GC miles to pay for everything - from room to spa.

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Firstly, we would like to thank you for choosing Shangri-La Hotel Huhhot recently. You gave a favourable ranking of our overall service, which we truly value and appreciate as it greatly assists us in our continuous efforts to improve and maintain our standards. I will be sharing your favourable comments with our colleagues. If I can be of... More 

Beijing, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 10, 2015

Good place to stay in Hohhot! Nice swimming pool for the kids, good located for a day trip to the grass lands! Nice mix between Western and Chinese breakfast. We took upgrade to executive floor, nice happy hour! All in all value for money in Hohhot.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Firstly, we would like to thank you for choosing Shangri-La Hotel Huhhot recently. You gave a favourable ranking of our overall service, which we truly value and appreciate as it greatly assists us in our continuous efforts to improve and maintain our standards. I will be sharing your favourable comments with our colleagues. If I can be of... More 

Beijing, China
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 11, 2015

This is a great hotel with friendly, English speaking staff who offer excellent customer service. The rooms are spacious and luxurious, the location is good and the views from the hotel are fine across the city. Hohhot itself is a mix of new and old, energetic and tired. Lots of restaurants and bars near the hotel, and it is walking... More 

Was this review helpful? Yes 1
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, I would like to thank you for staying with us at Shangri-La Hotel, Huhhot and I am pleased to know that your stay with us was an enjoyable one. Thank you for your feedback. You gave us a favorable ranking for our services and product which we truly value and grateful as your feedback will greatly assists us... More 

2 reviews
4 of 5 stars Reviewed January 18, 2015

The shangri-la hotel located center of huhhot, can go anywhere easier, we do three days trip here and booked two rooms, inside clean,no smoking, the stuff also very friendly and helpful. the foods resturant was good, our local guide chaolu also supply good service,his contact www.tournmg.weebly.com if you needed.

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Thank you for your feedback. It is a wonderful thing to hear from our guests directly that our people were able to ensure that they including yourself are well taken care of. An effort that is where we strive to achieve. It is our aim to provide consistent, warm, friendly and sincere service to our guests like your... More 

Qingdao, China
Level Contributor
104 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed January 13, 2015

I've spent two days in Hohhot but the Shangri La was a pleasant home away from home. Friendly staff who created a warm welcome despite temperatures of -15 degrees. Will gladly come back soon to enjoy some milk tea!

Was this review helpful? Yes 1
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear guest, I would like to thank you for staying with us at Shangri-La Hotel, Huhhot recently and I am pleased to know that your stay with us was an enjoyable one. Thank you for your feedback. You gave us a favorable ranking for our services and product which we truly value and grateful as your feedback will greatly assists... More 

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