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Shangri-La Hotel Hohhot

#1 of 400 Hotels in Hohhot
Certificate of Excellence
5.0 of 5
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No.5 Xilin Guole South Road, Hohhot 010020, China
Shangri-La Hotel Hohhot
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Ranked #1 of 400 Hotels in Hohhot
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
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294 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (294)
  • Mar-May only
    (79)
  • Jun-Aug only
    (95)
  • Sep-Nov only
    (82)
  • Dec-Feb only
    (38)
All months
Top Contributor
94 reviews 94 reviews
34 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed yesterday NEW

Anywhere in China if you choose Shangri-La you can expect an acceptable service. Normal breakfasts, good gym, nice swimming pool, friendly staff, good quality rooms. Not much to do around the hotel, still need a taxi. Good that you can use you GC miles to pay for everything - from room to spa.

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Beijing, China
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Good place to stay in Hohhot! Nice swimming pool for the kids, good located for a day trip to the grass lands! Nice mix between Western and Chinese breakfast. We took upgrade to executive floor, nice happy hour! All in all value for money in Hohhot.

Review collected in partnership with shangri-la.com

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Beijing, China
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 11, 2015

This is a great hotel with friendly, English speaking staff who offer excellent customer service. The rooms are spacious and luxurious, the location is good and the views from the hotel are fine across the city. Hohhot itself is a mix of new and old, energetic and tired. Lots of restaurants and bars near the hotel, and it is walking... More 

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed January 18, 2015

The shangri-la hotel located center of huhhot, can go anywhere easier, we do three days trip here and booked two rooms, inside clean,no smoking, the stuff also very friendly and helpful. the foods resturant was good, our local guide chaolu also supply good service,his contact www.tournmg.weebly.com if you needed.

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Thank you for your feedback. It is a wonderful thing to hear from our guests directly that our people were able to ensure that they including yourself are well taken care of. An effort that is where we strive to achieve. It is our aim to provide consistent, warm, friendly and sincere service to our guests like your... More 

Qingdao, China
Top Contributor
91 reviews 91 reviews
36 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 13, 2015

I've spent two days in Hohhot but the Shangri La was a pleasant home away from home. Friendly staff who created a warm welcome despite temperatures of -15 degrees. Will gladly come back soon to enjoy some milk tea!

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jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear guest, I would like to thank you for staying with us at Shangri-La Hotel, Huhhot recently and I am pleased to know that your stay with us was an enjoyable one. Thank you for your feedback. You gave us a favorable ranking for our services and product which we truly value and grateful as your feedback will greatly assists... More 

Shanghai, China
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 14, 2014

Absolutely below standards. The hotel looks old, especially the rooms. No matters how friendly can the staff be and they are, it seems there is nothing they can do when there is a wedding going on and the bride and groom rooms are next to mine. After a busy week and a lot of travelling, I was awaken at 7AM... More 

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Firstly, we would like to thank you for staying with us at Shangri-La hotel during your recent visit to Huhhot. I was most disturbed to learn of your unpleasant experience for your recent stay. which I would like to sincerely apologize to you. We have been share with our front office manager and executive housekeeper and rest assure... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2014

This Hotel was really good nice place to eat and rest for any Business travelers, Comfortable and clean rooms staff spoke English and Restaurant Served first class western food, the breakfast was also ok.

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, I would like to thank you for staying with us at Shangri-La Hotel. I am pleased to know that your stay with us is an enjoyable one. We truly value and appreciate your feedback as it greatly assists us in our continuous efforts to improve and maintain our standards. I will be sharing your favourable comments with our... More 

Hong Kong Region, China
Top Contributor
84 reviews 84 reviews
17 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed October 23, 2014

The hotel is conveniently located close to the airport but also for business in the city. They have a lot of fancy luxury shops at the lobby, and I find the check-in quite substandard. The general housekeeping staff, however, is excellent - they deliver the things you want in 2-3 minutes and always very friendly, courteous and nice. (Although your... More 

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, Firstly, we would like to thank you for staying with us at Shangri-La hotel during your recent visit to Huhhot. I was most disturbed to learn of your unpleasant experience for your recent stay caused by our unprofessional reception staff and room attendants. which I would like to sincerely apologize to you. We have been share with our... More 

China Tianjin
1 review
5 of 5 stars Reviewed October 22, 2014

Comfortable bed,clean room,perfect service,delicious meals,excellent guide service,all of these ,I am impressed.Especially,on my 37th birthday,I received a bitthday wish,that let me feel warmly .Thank you sincere.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear Guest, I would like to thank you for staying with us at Shangri-La Hotel. I am pleased to know that your stay with us is an enjoyable one. We truly value and appreciate your feedback as it greatly assists us in our continuous efforts to improve and maintain our standards. I will be sharing your favourable comments with our... More 

Shanghai, China
Top Contributor
74 reviews 74 reviews
65 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed September 10, 2014

I am a Hongkongese and always try to support our infamous Shangri-La brand while travelling, but I find this Shangri-La in Huhhot would be more suitable to hold a four star Traders brand (soon to be rebrand as Hotel Jen). I noticed a few sub-standard issues and experienced bad encounter during my stay:- - It seems that front desk staffs... More 

Was this review helpful? Yes 1
jeffrey y, Resident Manager at Shangri-La Hotel Hohhot, responded to this review

Dear guest, Firstly, we would like to thank you for staying with us at Shangri-La hotel during your recent visit to Huhhot. I was most disturbed to learn of your unpleasant experience, which you encountered during your stay. We have been share with our related department head and please rest assured this will be a topic of discussion and that... More 

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