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Shangri-La Hotel Wuhan

#10 of 1,980 Hotels in Wuhan
Certificate of Excellence
4.5 of 5
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No.700 Jianshe Avenue, Jiangan District, Wuhan 430015, China
Shangri-La Hotel Wuhan
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Ranked #10 of 1,980 Hotels in Wuhan
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 weeks ago
raymasterman Hong Kong, China
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1,373 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
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A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

This is my 3rd time stay at this hotel .I found the service was excellent Food,Room Service, and the Staff very friendly.Special thanks to Monica(Food and Beverage Manager) Cafe Wu Her english was excellent and went out of her way to help me. Lounge Bar was excellent service Rec mend any time Macca from Brisbane Australia

Review collected in partnership with shangri-la.com

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Hong Kong, China
Top Contributor
59 reviews 59 reviews
48 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I always enjoy my stay in Shangri-La hotels, and this one is no exception. The service is impeccable,. All staffs from bellboys to manager, everyone is eager to help.The Interior of the hotel is grand yet warm and homely, and if you like Chinese art like I do, you can find lots of paintings, vases and statues in the lobby... More 

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Senior Contributor
31 reviews 31 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is one of my favourite hotels when travelling on business. For the cost of a budget hotel in many cities around the world you get the Shangri-La experience. The rooms are clean and relatively spacious. The bathroom has a proper shower. One of the highlights is the spacious lobby lounge, one of the nicest I have visited, with friendly... More 

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A TripAdvisor Member
5 of 5 stars Reviewed April 5, 2015

The staff at the Shangri-La Wuhan are extremely helpful, very caring and demonstrated considerable initiative during my recent stay. On a business trip of the kind I was on, this support is just what I need. I have confidence in the brand and in this particular hotel

Review collected in partnership with shangri-la.com

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 29, 2015

Stayed here for 2 nights on a business trip in March. This hotel is one of the best wuhan has to offer. The staff are incredibly attentive and even make the effort to greet people by name. The lobby bar is pure elegance with a great range of cocktails. The bed was one of the comfiest I've slept in -... More 

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London, United Kingdom
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 19, 2015

I stayed here for two nights in one of their Horizon Club Room fur business, however, this is the very first time I was let down by the Shangrila in China. The room was not bright enough for a start, the air condition is very noisy, the service is slighly below average, the food and its choice at breakfast is... More 

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singapore
Contributor
12 reviews 12 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 19, 2015 via mobile

what can we expect from a shangri la? Professional service and opulent grand entrance. Other than this, in a competitive hotel landscape in Wuhan, it is getting increasingly difficult for Shangri la to stand out specially when it's rooms are getting more dated. I had a good stay at this hotel with nothing much to shout about or complain about.... More 

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London, United Kingdom
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 28, 2015

I travelled with some colleagues and we spent two nights in this hotel. We all agreed it was comfortable and had the facilities we would expect for a Shangri-La but the property was rather tired. It felt quite old in terms of décor. Its a large property and the staff were very pleasant and helpful. I would stay there again... More 

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Glasgow, United Kingdom
Top Contributor
89 reviews 89 reviews
87 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed January 19, 2015

The room i had was fine and i only stayed 1 night leaving early so a difficult one to judge. There were no problems but in comparison to the other hotels on this trip the cost was a bit higher for a package of slightly lower quality hence the 3 I didn't consider it lived up to the brand reputation,... More 

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Singapore
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 19, 2014

Shangrila has never let me down n this in Wuhan was no exception. All the way from the concierge to the checkin to the restaurant to the room to the service, is almost flawless. As expexted almost all customers facing staff speaks English. On the same note the hotel is a bit aging now and thus lacks that sparkle to... More 

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