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Holiday Inn Riverside Wuhan

4.0 of 5
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No.88 Xima Chang Street, Hanyang District, Wuhan 430050, China
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Holiday Inn Riverside Wuhan
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Ranked #12 of 1,980 Hotels in Wuhan
A recent review
5 of 5 stars reviewed 4 weeks ago
raymasterman Hong Kong, China
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576 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hong Kong, China
Top Contributor
59 reviews 59 reviews
48 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 4 weeks ago

if it is you first visit to Wuhan, and you are keen to see the major sights of the city. Holiday inn Riverside is well positioned , and is an excellent base for you to explore the city It is beside the Yangtze River, and if you have a riverside room, you have an unobstructed view of the Yangtze Bridge... More 

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ginny_peng, Public Relations Manager at Holiday Inn Riverside Wuhan, responded to this review

We whole-heartedly appreciate your feedback you posted on IHG brand website. We will pass on your encouraging words to the team as we draw inspiration from such feedback and continue to strive to exceed guest expectations from our service levels. We look forward to welcoming you back in the near future. More 

Geneva
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 12, 2015

In the big city, the hotel is in a great location by the Yangtze river, China's oldest bridge over Yangtze and a historical palace. So if you have a little time, you could explore the neighbourhood by walking away from the busy city life in Wuhan. The good thing is it is not too far from the city centres. They... More 

Was this review helpful? Yes
ginny_peng, Public Relations Manager at Holiday Inn Riverside Wuhan, responded to this review

Dear guest, we are so happy that you enjoyed your stay. We will keep improving, and continue to provide the best experience to welcome your next visit. More 

Turin, Italy
Contributor
19 reviews 19 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 28, 2015

I was given a room at one of the highest floors and had good view. Room was well furnished and equipped, and overall the service was perfect. Good choice of restaurants. No problem with WiFi. Price was more than adequate.

Was this review helpful? Yes
ginny_peng, Public Relations Manager at Holiday Inn Riverside Wuhan, responded to this review

Dear guest, we are so happy that you enjoyed your stay. We will keep improving, and continue to provide the best experience to welcome your next visit. More 

Douglas, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 4, 2015 via mobile

This review is for the Irish bar on ground floor of Hotel. This bar is so bad, I spent 2 hours on 2 occasions and no Irish music was played during this time. A few Irish pictures and that was about it. Food, Irish stew, well the Irish would be gobsmacked how you could ruin Irish stew.and fish and chips,... More 

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ginny_peng, Public Relations Manager at Holiday Inn Riverside Wuhan, responded to this review

Dear guest, we are apologized for your stay experience. We truly value the negative comments as this gives us the opportunity of improving what we can offer. We will address these points and we hope when you return you will see the improvements made. We certainly welcome for your next visit! More 

minnesota
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 1, 2015

Good place to stay. Clean rooms. Good bars and restaurants. The staff are very kind and helpful. Always felt comfortable and safe. There are great walking trails right from the hotel with very nice parks within short walking distance. Lots of local history close by too. The river traffic is amazing with several ships going by day and night. These... More 

Was this review helpful? Yes
ginny_peng, Public Relations Manager at Holiday Inn Riverside Wuhan, responded to this review

Dear guest, thank you very much for your detailed comments of the hotel, also thanks for your affirm which encourages us a lot. We will keep improving, and continue to provide the best service to welcome your next visit. More 

Francais au Japon
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 14, 2014

On a business around China we stop in Wuhan Central China and I have been nicely surprise by this Hotel . Good location close to the old grand tower on the edge of the river Yangze . Very Plaisant Staff all over from the resident manager to the breakfast waitresses . All very dedicated , simple ,nice and professional .... More 

Was this review helpful? Yes
ginny_peng, Public Relations Manager at Holiday Inn Riverside Wuhan, responded to this review

Dear guest, we are so happy that you enjoyed your stay with us and be satisfied with our service.We will keep improving, and provide the best service to welcome your next visit. More 

Contributor
17 reviews 17 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 27, 2014 via mobile

friendly people at The front desk. I requested a non smoking room but you could Smell The cigarettes. The food wasn't great. Didn't had The time to Discovery The city. (Due to work and travel schedule).

Was this review helpful? Yes
ginny_peng, Public Relations Manager at Holiday Inn Riverside Wuhan, responded to this review

Dear guest, we feel very sorry about your stay experience. We truly value the negative comments as this gives us the opportunity of improving what we can offer. We will address these points and we hope when you return you will see the improvements made. We certainly welcome for your next visit! More 

Macau
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 16, 2014 via mobile

Stayed at the hotel for 2 nights and I can assured it is one of the best in China I ever stayed. The room and the amenities is good and well set up. The poster recognising their employees in the lift demonstrate the Management commitment towards their guest as well as their employees. The FOM Alina was very professional on... More 

Was this review helpful? Yes
ginny_peng, Public Relations Manager at Holiday Inn Riverside Wuhan, responded to this review

Dear guest, we are so glad to know you enjoy your stay, and many thanks for approving our hotel and praising Miss. Alina Jiang and Mr. Tsoi. Welcome you back again! More 

Shiraz, Iran
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 22, 2014

Last year we were in this hotel for 2 nights. hotel were very clean and staff were very helpful. they did everything to help us. even when i had difficulty with buying credit for my mobile phone one of them did it with his own mobile phone. I really enjoyed being in this hotel and it was really interesting for... More 

Was this review helpful? Yes
ginny_peng, Public Relations Manager at Holiday Inn Riverside Wuhan, responded to this review

Dear guest, thank you very much for your detailed comments of the hotel, also thanks for your affirm which encourages us a lot. We will keep improving, and continue to provide the best service to welcome your next visit. More 

Eindhoven, The Netherlands
Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 25, 2014

Always a pleasure to come to Riverside, the Irish pub, nice restaurants, a park for a walk after a hard days work. Massage got very expensive lately, compared with a few years ago, but still a nice place to go to.

Was this review helpful? Yes
ginny_peng, Public Relations Manager at Holiday Inn Riverside Wuhan, responded to this review

Dear guest, we are so happy that you enjoyed your stay. We will keep improving, and also continue to provide the best service to welcome your next visit. More 

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