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Holiday Inn Riverside Wuhan

4.0 of 5
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No.88 Xima Chang Street, Hanyang District, Wuhan 430050, China
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Holiday Inn Riverside Wuhan
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582 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Zhengzhou, China
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights on executive floor with suite. The hotel is showing its age im afraid and is getting ready for a make over. The lifts takes nearly one minute to get to the 20th floor. Not complaining just emphasising its age. Rooms are small for a suite and lounge furniture is out of date but serve their purpose. Lovely... More 

Was this review helpful? Yes 1
ginny_peng, Public Relations Manager at Holiday Inn Riverside Wuhan, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Ginny Peng Assistant Marcom Manager More 

Ra'anana, Israel
1 review
5 of 5 stars Reviewed May 27, 2015

Location was excellent for exploring Wuhan. There is a very nice park overlooking the river nearby, My rooms was recently renovated with an amazing river view. Staff were very friendly. The whole hotel experience from checkin to checkout was excellent. I'll certainly be back. Thanks!!

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Hong Kong, China
Level Contributor
64 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed April 24, 2015

if it is you first visit to Wuhan, and you are keen to see the major sights of the city. Holiday inn Riverside is well positioned , and is an excellent base for you to explore the city It is beside the Yangtze River, and if you have a riverside room, you have an unobstructed view of the Yangtze Bridge... More 

Was this review helpful? Yes
ginny_peng, Public Relations Manager at Holiday Inn Riverside Wuhan, responded to this review

We whole-heartedly appreciate your feedback you posted on IHG brand website. We will pass on your encouraging words to the team as we draw inspiration from such feedback and continue to strive to exceed guest expectations from our service levels. We look forward to welcoming you back in the near future. More 

Geneva
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 12, 2015

In the big city, the hotel is in a great location by the Yangtze river, China's oldest bridge over Yangtze and a historical palace. So if you have a little time, you could explore the neighbourhood by walking away from the busy city life in Wuhan. The good thing is it is not too far from the city centres. They... More 

Was this review helpful? Yes
ginny_peng, Public Relations Manager at Holiday Inn Riverside Wuhan, responded to this review

Dear guest, we are so happy that you enjoyed your stay. We will keep improving, and continue to provide the best experience to welcome your next visit. More 

Turin, Italy
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 28, 2015

I was given a room at one of the highest floors and had good view. Room was well furnished and equipped, and overall the service was perfect. Good choice of restaurants. No problem with WiFi. Price was more than adequate.

Was this review helpful? Yes
ginny_peng, Public Relations Manager at Holiday Inn Riverside Wuhan, responded to this review

Dear guest, we are so happy that you enjoyed your stay. We will keep improving, and continue to provide the best experience to welcome your next visit. More 

Douglas, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 4, 2015 via mobile

This review is for the Irish bar on ground floor of Hotel. This bar is so bad, I spent 2 hours on 2 occasions and no Irish music was played during this time. A few Irish pictures and that was about it. Food, Irish stew, well the Irish would be gobsmacked how you could ruin Irish stew.and fish and chips,... More 

Was this review helpful? Yes
ginny_peng, Public Relations Manager at Holiday Inn Riverside Wuhan, responded to this review

Dear guest, we are apologized for your stay experience. We truly value the negative comments as this gives us the opportunity of improving what we can offer. We will address these points and we hope when you return you will see the improvements made. We certainly welcome for your next visit! More 

minnesota
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 1, 2015

Good place to stay. Clean rooms. Good bars and restaurants. The staff are very kind and helpful. Always felt comfortable and safe. There are great walking trails right from the hotel with very nice parks within short walking distance. Lots of local history close by too. The river traffic is amazing with several ships going by day and night. These... More 

Was this review helpful? Yes
ginny_peng, Public Relations Manager at Holiday Inn Riverside Wuhan, responded to this review

Dear guest, thank you very much for your detailed comments of the hotel, also thanks for your affirm which encourages us a lot. We will keep improving, and continue to provide the best service to welcome your next visit. More 

Francais au Japon
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 14, 2014

On a business around China we stop in Wuhan Central China and I have been nicely surprise by this Hotel . Good location close to the old grand tower on the edge of the river Yangze . Very Plaisant Staff all over from the resident manager to the breakfast waitresses . All very dedicated , simple ,nice and professional .... More 

Was this review helpful? Yes
ginny_peng, Public Relations Manager at Holiday Inn Riverside Wuhan, responded to this review

Dear guest, we are so happy that you enjoyed your stay with us and be satisfied with our service.We will keep improving, and provide the best service to welcome your next visit. More 

Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed November 27, 2014 via mobile

friendly people at The front desk. I requested a non smoking room but you could Smell The cigarettes. The food wasn't great. Didn't had The time to Discovery The city. (Due to work and travel schedule).

Was this review helpful? Yes
ginny_peng, Public Relations Manager at Holiday Inn Riverside Wuhan, responded to this review

Dear guest, we feel very sorry about your stay experience. We truly value the negative comments as this gives us the opportunity of improving what we can offer. We will address these points and we hope when you return you will see the improvements made. We certainly welcome for your next visit! More 

Macau
Level Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 16, 2014 via mobile

Stayed at the hotel for 2 nights and I can assured it is one of the best in China I ever stayed. The room and the amenities is good and well set up. The poster recognising their employees in the lift demonstrate the Management commitment towards their guest as well as their employees. The FOM Alina was very professional on... More 

Was this review helpful? Yes
ginny_peng, Public Relations Manager at Holiday Inn Riverside Wuhan, responded to this review

Dear guest, we are so glad to know you enjoy your stay, and many thanks for approving our hotel and praising Miss. Alina Jiang and Mr. Tsoi. Welcome you back again! More 

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