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All 1,939 Wuhan hotels

Novotel Wuhan Xinhua

5.0 of 5 Hotel   |   No.558 Jianshe Avenue, Hankou District, Wuhan 430022, China
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Ranked #34 of 1,939 hotels in Wuhan
A recent review
5 of 5 stars reviewed 4 weeks ago
CanadianFamily444 Vancouver, Canada
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333 people have reviewed this hotel

Traveler rating
    69
    194
    57
    9
    4
See reviews for
9
11
16
57
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
Vancouver, Canada
Top Contributor
69 reviews 69 reviews
37 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We scored a great deal on the Novotel website for this room. We just stayed one night, but I wish we found the room very well furnished with two beds and a small sofa. TV was good sized and included HBO channel. Our (superior) room was on the 9th floor. On check in there was confusion over whether our room... More

Was this review helpful? Yes 1
Neutraubling, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 6, 2014

I stayed only one night during a business trip in Wuhan Xinhua Hotel. Rooms are very adequate - staff is friendly and the breakfast is also ok. So, nothing to regret to check in at Wuhan Xinhua Hotel.

Was this review helpful? Yes
ivyzhang, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

We very much appreciate your feedback regarding your stay at the Novotel Wuhan Xinhua. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More

Stockton Heath, United Kingdom
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 27, 2014 via mobile

I stayed here in March, so fortunately the weather was not roasting hot. However the climate control didn't work properly in my room so it still became uncomfortably warm at night. I would not want to be in that room (sorry can't remember the room number) during the summer. Otherwise it was fine, and breakfast was ok.

Was this review helpful? Yes
ivyzhang, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Wuhan Xinhua. I am sorry that the air condition is not wok in your room.It is warmer in the room; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is... More

Calgary, Alberta
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2014

My wife and I have stayed in this hotel for the past10 days. This hotel is located in a very convenience area of the city closing to a shopping district, upscale restaurants, banks, etc.. This hotel offers high quality internet service including Wi-Fi. The hotel is clean, safe and hotel staffs are very friendly and willing to help whenever you... More

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes 1
ivyzhang, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

We very much appreciate your feedback regarding your stay at the Novotel Wuhan Xinhua. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More

Valjevo, Serbia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 9, 2014

The location of the hotel is perfect. It has numerous restaurants around and few small lakes. Surrounding is perfect. We, my colleague and I, stayed in hotel for 5 days. Breakfast is on average, but there is choice if you are staying for several days. All is very clean. Hotel staff is also OK, but in most cases they do... More

Was this review helpful? Yes 1
ivyzhang, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Wuhan Xinhua. I am sorry that our English skill did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More

Thane, India
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 10, 2014

While booking, we were given the option of paying an additional amount for a Superior Room which was supposed to be on a higher floor, with modern decor and faster internet. We got the 6th Floor, which at the time of check in we were told was a high floor. The room looked like the Standard Room on the website.... More

Was this review helpful? Yes 4
ivyzhang, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Wuhan Xinhua I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Wuhan Xinhua, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More

Senior Contributor
35 reviews 35 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 28, 2014 via mobile

Our Air France flight delayed and they did send us to this Novotel. I am an Accor Hotel so I have a pretty view of what is Novotel standard. This one in Wuhan is really old. They gave me a room on the first floor. Very noisy. Very humid. Bed cover were humid. Refuse any room in first floor. TV... More

Was this review helpful? Yes 1
ivyzhang, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Wuhan Xinhua I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Wuhan Xinhua, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More

Australia
Contributor
17 reviews 17 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed March 11, 2014

I stayed at the Novotel last week after a Yangtze river cruise. They must give out stars pretty freely in China, as this French owned brand calls it's self a 5* hotel. Based on my experiences it is only JUST a 4* property. The rooms were functional but tired and inconsistant, such as three different brands of bathroom porcelain for... More

Was this review helpful? Yes 1
ivyzhang, Manager at Novotel Wuhan Xinhua, responded to this review

It has been our great pleasure to welcome you at Novotel Wuhan Xinhua and thank you for sharing your feelings about your stay with us. It is feedback such as yours that enables us to reinforce the quality of our service and we really appreciate your constructive comments. We are looking forward to welcome you back to Novotel Wuhan in... More

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed December 7, 2013

Stayed for a night. Overall staff is pleasant and very willing to assist you. Room service menu is good. The Western breakfast was very filling. Room is clean and comfortable. The buffet from the restaurant had a Greek BBQ but I found the meat very tough to chew. It would be nice is mobile phone chargers were available but the... More

Was this review helpful? Yes 1
ivyzhang, Manager at Novotel Wuhan Xinhua, responded to this review

We very much appreciate your feedback regarding your stay at the Novotel Wuhan Xinhua. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More

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Additional Information about Novotel Wuhan Xinhua

Address: No.558 Jianshe Avenue, Hankou District, Wuhan 430022, China
Location: China > Hubei > Wuhan
Price Range (Based on Average Rates): $
Hotel Class:5 star — Novotel Wuhan Xinhua 5*
Reservation Options:
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Also Known As:
Novotel Wuhan
Wuhan Novotel
Accor Xin Hua Wuhan

72 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#21 Luxury Hotel in Wuhan #60 Best Value Hotel in Wuhan
Hotel Class
Official Description (provided by the hotel)
The Novotel Xin Hua Wuhan is a 5 star hotel located in Hankou, the dynamic commercial and financial district of Wuhan. Ideal for your next business trip to this major hub in Central China, we offer WiFi internet and conference facilities for up to 260 people. A perfect base for holidaymakers to explore the fascinating history and culture of Wuhan as well as its legendary food, shopping and nightlife, the Novotel features two restaurants, four bars, a heated indoor swimming pool, sauna and gym. ... more   less 
Number of rooms
303

Questions & Answers

Questions? Get answers from Novotel Wuhan Xinhua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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