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Novotel Wuhan Xinhua

5.0 of 5 No.558 Jianshe Avenue, Hankou District, Wuhan 430022, China
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Novotel Wuhan Xinhua
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Novotel Wuhan Xinhua
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343 reviews from our community

Traveler rating
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    9
    4
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63
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (343)
  • Mar-May only
    (100)
  • Jun-Aug only
    (98)
  • Sep-Nov only
    (81)
  • Dec-Feb only
    (64)
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Shanghai, China
Senior Contributor
49 reviews 49 reviews
40 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This Novotel is one of the first international brand hotel in Wuhan say 10+ years ago, the location is perfect, where the only single ownership Grade A office building is just right next to the hotel, so almost all MNCs rep offices are there, and the hotel enjoys good business from these tenants. However, as more and more other new... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

Very good hotel , more than you need for a business trip , good location the staff speak good English and the omelette is nice !!! -----------------------------------------------------------------------------------------------

Was this review helpful? Yes
Shanghai
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 27, 2014

As usual the locals like the very warm rooms, so there is no way to reduce the room temperature below 28 degrees Celsius. Also the lack of windows don't help. Basically it is a sauna. Breakfast is ok and includes some western food. This morning I was waken up at 6 by someone from a valet shouting at the guest... More 

Was this review helpful? Yes
geoffrey l, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

We would like to thank you for reply. We sincerely feel sorry that your experience in our hotel did not meet our usual level we strive to provide. In October the weather in Wuhan is changeable and we try our best to adjust the air conditioning system according to that. We invite you to reach the Assistant Manager who will... More 

Vancouver, Canada
Top Contributor
71 reviews 71 reviews
37 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed August 3, 2014

We scored a great deal on the Novotel website for this room. We just stayed one night, but I wish we found the room very well furnished with two beds and a small sofa. TV was good sized and included HBO channel. Our (superior) room was on the 9th floor. On check in there was confusion over whether our room... More 

Was this review helpful? Yes 2
geoffrey l, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

We sincerely appreciate you taking the time to send us your feed back on Tripadvisor. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for Novotel Wuhan Xinhua is renowned. We are so happy you enjoyed your stay and look forward to welcoming you back again. More 

Neutraubling, Germany
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 6, 2014

I stayed only one night during a business trip in Wuhan Xinhua Hotel. Rooms are very adequate - staff is friendly and the breakfast is also ok. So, nothing to regret to check in at Wuhan Xinhua Hotel.

Was this review helpful? Yes 1
ivyzhang, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

We very much appreciate your feedback regarding your stay at the Novotel Wuhan Xinhua. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Stockton Heath, United Kingdom
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 27, 2014 via mobile

I stayed here in March, so fortunately the weather was not roasting hot. However the climate control didn't work properly in my room so it still became uncomfortably warm at night. I would not want to be in that room (sorry can't remember the room number) during the summer. Otherwise it was fine, and breakfast was ok.

Was this review helpful? Yes 1
ivyzhang, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Wuhan Xinhua. I am sorry that the air condition is not wok in your room.It is warmer in the room; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is... More 

Calgary, Alberta
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 16, 2014

My wife and I have stayed in this hotel for the past10 days. This hotel is located in a very convenience area of the city closing to a shopping district, upscale restaurants, banks, etc.. This hotel offers high quality internet service including Wi-Fi. The hotel is clean, safe and hotel staffs are very friendly and willing to help whenever you... More 

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes 2
ivyzhang, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

We very much appreciate your feedback regarding your stay at the Novotel Wuhan Xinhua. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Valjevo, Serbia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 9, 2014

The location of the hotel is perfect. It has numerous restaurants around and few small lakes. Surrounding is perfect. We, my colleague and I, stayed in hotel for 5 days. Breakfast is on average, but there is choice if you are staying for several days. All is very clean. Hotel staff is also OK, but in most cases they do... More 

Was this review helpful? Yes 2
ivyzhang, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Wuhan Xinhua. I am sorry that our English skill did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Thane, India
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 10, 2014

While booking, we were given the option of paying an additional amount for a Superior Room which was supposed to be on a higher floor, with modern decor and faster internet. We got the 6th Floor, which at the time of check in we were told was a high floor. The room looked like the Standard Room on the website.... More 

Was this review helpful? Yes 5
ivyzhang, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Wuhan Xinhua I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Wuhan Xinhua, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

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Additional Information about Novotel Wuhan Xinhua

Address: No.558 Jianshe Avenue, Hankou District, Wuhan 430022, China
Location: China > Hubei > Wuhan
Price Range (Based on Average Rates): $
Hotel Class:5 star — Novotel Wuhan Xinhua 5*
Number of rooms: 303
Reservation Options:
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Also Known As:
Novotel Wuhan
Wuhan Novotel
Accor Xin Hua Wuhan
Hotel Style:
#20 Luxury Hotel in Wuhan
#53 Best Value Hotel in Wuhan

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