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All 1,657 Wuhan hotels

Novotel Wuhan Xinhua

4.0 of 5 Hotel   |   No.558 Jianshe Avenue, Hankou District, Wuhan 430022, China
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Novotel Wuhan Xinhua
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Ranked #29 of 1,657 hotels in Wuhan
A recent review
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322 people have reviewed this hotel

Traveler rating
    66
    191
    53
    9
    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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English first
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Our Air France flight delayed and they did send us to this Novotel. I am an Accor Hotel so I have a pretty view of what is Novotel standard. This one in Wuhan is really old. They gave me a room on the first floor. Very noisy. Very humid. Bed cover were humid. Refuse any room in first floor. TV... More

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Australia
Contributor
18 reviews 18 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 11, 2014

I stayed at the Novotel last week after a Yangtze river cruise. They must give out stars pretty freely in China, as this French owned brand calls it's self a 5* hotel. Based on my experiences it is only JUST a 4* property. The rooms were functional but tired and inconsistant, such as three different brands of bathroom porcelain for... More

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ivyzhang, Manager at Novotel Wuhan Xinhua, responded to this review

It has been our great pleasure to welcome you at Novotel Wuhan Xinhua and thank you for sharing your feelings about your stay with us. It is feedback such as yours that enables us to reinforce the quality of our service and we really appreciate your constructive comments. We are looking forward to welcome you back to Novotel Wuhan in... More

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed December 7, 2013

Stayed for a night. Overall staff is pleasant and very willing to assist you. Room service menu is good. The Western breakfast was very filling. Room is clean and comfortable. The buffet from the restaurant had a Greek BBQ but I found the meat very tough to chew. It would be nice is mobile phone chargers were available but the... More

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ivyzhang, Manager at Novotel Wuhan Xinhua, responded to this review

We very much appreciate your feedback regarding your stay at the Novotel Wuhan Xinhua. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More

Beijing, China
Contributor
19 reviews 19 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 21, 2013

I was on biz trip and chose this one because it is close to the place of my meeting. The room was clean and tidy though the decor is a bit old. The bed was very comfortable. Breakfast was good with plenty of varieties. A choice for short biz trips.

Was this review helpful? Yes
ivyzhang, Manager at Novotel Wuhan Xinhua, responded to this review

We very much appreciate your feedback regarding your stay at the Novotel Wuhan Xinhua. It is always a pleasure to receive positive feedback.I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for... More

International
Top Contributor
122 reviews 122 reviews
25 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed November 15, 2013

I stayed at the Novotel for a business trip and for this reason I wasn't very demanding, especially as options in Wuhan are few. The rooms were nothing special yet functional, the service was fine, the decoration is old; what decided my choice was the location: From here you can easily access the three areas of the city, which was... More

Was this review helpful? Yes
ivyzhang, Manager at Novotel Wuhan Xinhua, responded to this review

We very much appreciate your feedback regarding your stay at the Novotel Wuhan Xinhua. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More

Bangkok Thailand
1 review
5 of 5 stars Reviewed November 13, 2013

Its next to New world Department and you have to walk about 8 minute to Metro. Behind the hotel is located of many restaurant for dinner. Btw, in the morning its also have Breakfast restaurant but most of ppl here eat Xiao long bao (Dumpling Buns) for Breakfast. I have to thumb up to friendly and helpful service from hotel... More

Review collected in partnership with Accorhotels.com

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ivyzhang, Manager at Novotel Wuhan Xinhua, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Wuhan Xin Hua. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, More

Melbourne
Contributor
18 reviews 18 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 2, 2013

I was a bit worried after reading reviews about this Novotel Hotel, I saw some people said it was dated and old and things like that. The truth is.. Yes indeed it is slightly older but it is still in a very good shape. I was also surprised that this hotel has at least three levels of non-smoking floor, which... More

Was this review helpful? Yes
ivyzhang, Manager at Novotel Wuhan Xinhua, responded to this review

We very much appreciate your feedback regarding your stay at the Novotel Wuhan Xinhua. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. thank you... More

Hong Kong, China
1 review
3 of 5 stars Reviewed September 18, 2013

I booked my hotel stay through Accor-hotel official webpage. When I arrived and check in, the staff told me that they don’t have my reservation record and trying not offering me a room. At last, the front desk promised me to:- 1) Call Accor hotel center tomorrow morning and found out my record (they has my record number, Le club... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
ivyzhang, Manager at Novotel Wuhan Xinhua, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Wuhan Xinhua. I am sorry for any inconvenience caused by the poor service of our Front Desk; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed August 3, 2013 via mobile

Everyone at the Novotel always had a smile on their faces. They helped you with everything. The breakfast was amazing and everyone was so nice! If you want a hotel that is close to restaurants, shops and taxis this is the hotel for you.

Was this review helpful? Yes
ivyzhang, Manager at Novotel Wuhan Xinhua, responded to this review

Thank you very much for choosing to stay with us recently. We are glad to know that you enjoyed the stay with us and appreciate your positive feedback. We are looking forward to welcome you back to Novotel Wuhan in near future. Sincerely, More

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Additional Information about Novotel Wuhan Xinhua

Also Known As:
Novotel Wuhan
Wuhan Novotel
Accor Xin Hua Wuhan
Address: No.558 Jianshe Avenue, Hankou District, Wuhan 430022, China
Location: China > Hubei > Wuhan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotel in Wuhan
#70 Best Value Hotel in Wuhan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Wuhan Xinhua 4*
Official Description (provided by the hotel):
The Novotel Xin Hua Wuhan is a 5 star hotel located in Hankou, the dynamic commercial and financial district of Wuhan. Ideal for your next business trip to this major hub in Central China, we offer WiFi internet and conference facilities for up to 260 people. A perfect base for holidaymakers to explore the fascinating history and culture of Wuhan as well as its legendary food, shopping and nightlife, the Novotel features two restaurants, four bars, a heated indoor swimming pool, sauna and gym. ... more   less 
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