We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Wuhan Xinhua

No.558 Jianshe Avenue, Hankou District, Wuhan 430022, China
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work directly with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Novotel Wuhan Xinhua
Professional photos View all
Browse nearby
Novotel Wuhan Xinhua
Add Photo Write a Review

363 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    76
    201
    66
    13
    7
See reviews for
12
15
19
74
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (363)
  • Mar-May only
    (112)
  • Jun-Aug only
    (99)
  • Sep-Nov only
    (81)
  • Dec-Feb only
    (71)
All months
Singapore, Singapore
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Would have expected more from a Novotel Hotel under the Accor group. Rooms are old and dated. The hotel looks run down. The off all the lights in the lobby at night. As we reached at midnight, it certainly did feel spooky. The office we were going to was the New World Trade Center. It is just a few minutes... More 

Was this review helpful? Yes
Beijing
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed May 14, 2015

I have ordered Ynagzhou fried rice in 14th March at 9:55pm. Fried rice was not hot, already got cold and there is no meat/ham inside, only have egg, some corn and pea. Next evening I found completely same fried rice on the buffet table at coffee shop. I ordered room service at 9:55pm and delivered around 10pm, takes only 5min... More 

Was this review helpful? Yes
Albury, Australia
1 review
4 of 5 stars Reviewed March 29, 2015

The hotel is well placed within the city with plenty of transport such as the Metro, taxis and cars readily available. The hotel staff are very helpful and often anticipate the needs of the customers. The room was of a good size and well appointed. The cleaning staff met the standards expected of a good class hotel. The only dissatisfaction... More 

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
geoffrey l, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

Dear Bothylad, We would like to greatly thank you for your comment about our hotel. It is a pleasure to get positive feeback and it will be passed to our team. We strive to provide you with a better experience, and an advanced service care for the customers. We are trying to fix the internet issue you encountered and in... More 

Shanghai, China
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed January 23, 2015

Well, I love staying in 5 star and over hotels. Unfortunately, this is a perfect example of a dated hotel in the heart of China within a group of much higher caliber hotels. The food has been awful (save for the chinese dim sum which was also so-so). Their burger made me ill for days, the breakfast buffet lacked 5... More 

Was this review helpful? Yes 1
geoffrey l, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

Thank you for taking the time to comment on our hotel. It is important for us to get feedback from our customers in order to improve our services. We are happy that you appreciated our staff, for us it is important to make the guest feel comfortable in our hotel. Also we feel sorry that the food supply didn't match... More 

Shanghai Region, China
Level Contributor
127 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed January 21, 2015

This Hotel is comfortable and practical for a business trip! It's clean, the service is good and the Breakfast Buffet has a wide selection. Not really much more I can say, it served its purpose, therefore I would probably use it again when I am next visiting the area on Business!

Was this review helpful? Yes
geoffrey l, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

We would like to thank you for your comment on our hotel. It is a pleasure for us to get such positive feedback. We are happy to greet you and give you a good experience. We hope to see you soon in our hotel. Please feel free to take contact with us if you need some arrangements for your next... More 

Level Contributor
167 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 stars Reviewed January 16, 2015 via mobile

if your favorite color is brown and you like to go back to the eighties you should book this hotel. Brown, beige, wood and outdated furniture. The room itself got what it needs, but is outdated and relative small. On the good side it looks clean, bed is OK and free wifi. Nothing special here and just OK for a... More 

Was this review helpful? Yes 1
geoffrey l, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

We would like to thank you for reply. We sincerely feel sorry that your experience in our hotel did not meet our usual level we strive to provide. Our hotel opened in 2002 and ever since we are making sure to keep an above standard maintenance for our facilities as well as trying our best to provide an excellent service... More 

Shanghai, China
Level Contributor
79 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed December 16, 2014

This Novotel is one of the first international brand hotel in Wuhan say 10+ years ago, the location is perfect, where the only single ownership Grade A office building is just right next to the hotel, so almost all MNCs rep offices are there, and the hotel enjoys good business from these tenants. However, as more and more other new... More 

Was this review helpful? Yes 1
geoffrey l, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

Thank you for commenting about your stay. We feel really sorry that your stay didn't match our standard experience in our hotel. Our hotel as a strict policy about non-smoking floors and we will try our best to avoid this doesn't happen in the future. If there is any problem, please feel free to contact with Assistant Manager, we are... More 

1 review
5 of 5 stars Reviewed December 13, 2014

Very good hotel , more than you need for a business trip , good location the staff speak good English and the omelette is nice !!! -----------------------------------------------------------------------------------------------

Was this review helpful? Yes
geoffrey l, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Wuhan Xin Hua. It is a pleasure to receive your positive feedback. We are so happy to hear that you likes the cooking by our kitchen staff. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

77 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (36)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (3)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Hotel & grounds (7)
Viewed
Dining (6)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (7)
Viewed
Other (19)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay