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All 1,657 Wuhan hotels

Westin Wuhan Wuchang

No.96 Linjiang Road, Wuchang District, Wuhan 430062, China
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Westin Wuhan Wuchang
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Ranked #12 of 1,657 hotels in Wuhan
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed March 9, 2014
AlterLachs Singapore, Singapore
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92 people have reviewed this hotel

Traveler rating
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    16
    3
    1
See reviews for
4
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4
57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
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English first
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 9, 2014

I have stayed at this hotel 7 times over the last six months. Overall it is a really good hotel for Wuhan: - The rooms are spacious with quite comfortable beds - The breakfast has an enormous choice and the good taste. The western section is of the breakfast is also quite good and has a good variety also in... More

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Jessica W, Guest Relations Manager at Westin Wuhan Wuchang, responded to this review

Thank you for sharing your fantastic review with us and others on Tripadvisor. It is great to know that Westin’s renowned and widely recognized signature Heavenly Bed allowed for very good nights’ sleep and also the Heavenly Bath added to your comfort. Your feedback towards our Westin Executive Club Lounge is exhilarating. Thank you for your kind words. We want... More

London
Top Contributor
114 reviews 114 reviews
78 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed February 19, 2014 via mobile

I have stayed at this hotel many times in the past and like its location. I have written very positive reviews of this property in the past but staff change and my recent short stay left me unhappy and wanting to try one of the new hotels in Wuhan on my next stay. First, I arrived after midnight and check... More

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Jessica W, Guest Relations Manager at Westin Wuhan Wuchang, responded to this review

Thanks for taking the time to give us such detailed feedback on your stay with us. I have already shared your comments with the team so that we can take immediate measures for improvement. I do apologize that your experience on this occasion fell short of your expectations. Please be assured we are always seeking to improve the service we... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed December 5, 2013

The lobby with it´s spectacular chandelier is very welcoming, the staff is professional and english language is generally no problem. A also found the lobby bar comfortable and welcoming, easy to spend many hours there trying out the bar meny. My room, with view towards the river at 12th floor, was very spacious and had everything I would like in... More

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Jessica W, Guest Relations Manager at Westin Wuhan Wuchang, responded to this review

Dear Guest, Thank you so much for staying with us and sharing your insights with our friends here. We are more than happy to hear that our lobby bar, rooms and breakfast leave you with a good impressions. We look forward to welcoming you back again soon for another renewal experience. Stay Well. More

Athens, Ohio
Top Contributor
84 reviews 84 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed December 2, 2013

We stayed on this SPG non-smoking floor. The room was almost too large with separate rooms for the toilet, shower, and bathtub. However my plan to take a bath was thwarted when only luke warm water came out of the tap. This hotel is new and in the not-so developed (or new) Wuchang district of Wuhan. I had all my... More

Review collected in partnership with Shangri La Hotels

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Jessica W, Guest Relations Manager at Westin Wuhan Wuchang, responded to this review

Appreciate your feedback on your recent stay with us at The Westin Wuhan Wuchang. Your comments are very important to the team and your comments regarding service and food are noted and please be assured we have plans for this in place so we can steadily improve. At Westin we aim to deliver highest quality services to our guests at... More

Ellon, United Kingdom
Top Contributor
78 reviews 78 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 30, 2013

We stayed for two nights in this hotel having arrived 01.00hrs the first evening. The breakfast spread is incredible, catering for all tastes. From check in through all departments, there is a genuine friendliness and my lack of Mandarin did not present a problem. The lobby area can only be described as cavernous. Check in and Checkout is performed with... More

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GMWestinWuhan, General Manager at Westin Wuhan Wuchang, responded to this review

Dear “Rennie C” We appreciate you giving such positive feedback on your recent stay at The Westin Wuhan Wuchang and are particularly pleased you enjoyed the buffet breakfast at Seasonal Tastes Restaurant. We hope to see you again soon! Warmest regards Matthew More

San Diego
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 25, 2013

I only stayed at this hotel for 1 evening, arriving around 10pm and departing early at 6am. So, I was unable to sample all its amenities, but for a weary business travel, it covered all the necessities: Easy and quick check-in; helpful and courteous staff; and comfortable and clean room. The decor was modern in typical Western style, and frankly,... More

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GMWestinWuhan, General Manager at Westin Wuhan Wuchang, responded to this review

Dear Sameer , We appreciate you reviewing your recent stay at the Westin Wuhan Wuchang. It’s always rewarding to receive such positive feedback and we are all pleased that you enjoyed so many aspects of the hotel. Hopefully next time you can stay for longer! We look forward to welcoming you back in the not too distant future! Regards Matthew... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 12, 2013

This was a real treat. I chose to stay at the Westin as there was a conference being held there. The lobby has a grand chandelier which really sets the tone. The staff are superb with good English (ideal for a non-Chinese speaker like me). The room is huge and well decorated. The bathroom is also huge. It was also... More

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GMWestinWuhan, General Manager at Westin Wuhan Wuchang, responded to this review

Dear “Lee_rb81” Thank you for giving feedback on your recent stay at The Westin Wuhan Wuchang. We very much appreciate your positive comments regarding our facilities and service. Hopefully we can welcome you back in the not too distant future. Warmest regards – Matthew More

Hong Kong
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 21, 2013

Hotel: By the river, which is a plus if you can get a river view room. Around 8-10 min walk to the metro station. But you are likely to rely on taxi. Check in: Average. Staff did not ask me to choose welcome gift for SPG gold. No room upgrade. I couldn't see any difference between member and non-member. Room:... More

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GMWestinWuhan, General Manager at Westin Wuhan Wuchang, responded to this review

Dear Jeremy, Thanks for taking the time to give us such detailed feedback on your stay with us. I have already shared your comments with the team so that we can take immediate measures for improvement. I do apologize that your experience on this occasion fell short of your expectations. Please be assured we are always seeking to improve the... More

Rochester Hills, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 18, 2013

I had the opporotunity to stay a couple of nights at the Westin Wuhan Wuchang while on business. This hotel was very nice, and I will stay here again when I travel to Wuhan. The room was spacious and clean, however internet was slow at times and made it cumbersome to work. Also, the wifi did not work as well... More

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GMWestinWuhan, General Manager at Westin Wuhan Wuchang, responded to this review

Dear Jason, We appreciate you reviewing your recent stay at the Westin Wuhan Wuchang. It’s always rewarding to receive such positive feedback and we are all pleased that you enjoyed so many aspects of the hotel. In regards to the internet, please be assured we are working on a solution to this! We look forward to welcoming you back in... More

Hong Kong
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 10, 2013

We stayed there because its 5 star quality. It does provided such quality, in this sence, we have no complain. We like their decoration, etc. However, The Starwood hotel chain might have a policy of charging clients for internet use, and with a hefty rate. We have experienced this in Sharaton Changsha, and this time here. I cannot figure why,... More

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GMWestinWuhan, General Manager at Westin Wuhan Wuchang, responded to this review

Dear Niubell Thanks for taking the time to comment on your stay at The Westin Wuhan Wuchang. It was great to read that you enjoyed your experience at our hotel. We did note your comments regarding internet and guests 'relaxing' in the lobby and will certainly take action to improve that for the future. As always we strive for service... More

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Additional Information about Westin Wuhan Wuchang

Address: No.96 Linjiang Road, Wuchang District, Wuhan 430062, China
Location: China > Hubei > Wuhan
Amenities:
Fitness Center with Gym / Workout Room Restaurant Swimming Pool
Hotel Style:
Ranked #12 of 1,657 hotels in Wuhan
Price Range (Based on Average Rates): $$
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