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All 1,830 Wuhan hotels

Westin Wuhan Wuchang

No.96 Linjiang Road, Wuchang District, Wuhan 430062, China
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78%
Ranked #9 of 1,830 hotels in Wuhan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
E52
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  • Reviews (99)
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99 people have reviewed this hotel

Traveler rating
    41
    37
    16
    4
    1
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5
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61
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Best hotel I have stayed at in Wuhan. Attentive service, good location, nice rooms and the best of all is that unlike almost every other high-end hotel in the tier cities (and I have stayed in most all of them), apart from the Hilton in Hefei and the Shangri-La in Dalian, when you leave the DO NOT DISTURB light on,... More

Was this review helpful? Yes
Jessica W, Guest Relations Manager at Westin Wuhan Wuchang, responded to this review

Thank you for staying with us and posting your recommendation here on our hotel website.We are more than pleased to hear that our hotel rooms, facilities and services could assist in your renewing experience and leave you with good impressions. Our hotel is dedicated to delivering the personal, instinctive and renewal services to all the guests around the world. We... More

Zhongshan, China
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a very pleasant stay at this hotel. This hotel is a relatively new property around two years old. My check-in experience was fantastic. The room was not ready and the staff and management were extremely apologetic. I was upgraded to a executive suite which appeared on my reservation details about one week before my actual arrival. The suite... More

Was this review helpful? Yes
Jessica W, Guest Relations Manager at Westin Wuhan Wuchang, responded to this review

Thank you for sharing your insights and recommendation with us and other readers here on our website. At Westin we aim to deliver highest quality services to our guests at every touch point and I am glad to hear this was reflected during your stays with us, both in terms of our people and our facilities. We look forward to... More

Hallandale Beach, Florida
Top Contributor
179 reviews 179 reviews
42 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is located right on the river and is five star in every way. The staff is dedicated to service, the breakfast dining room is excellent, the rooms are stunning, especially if you have a river view room as I did. The only thing lacking was that there is no executive lounge. Directly across the street is a wonderful... More

Was this review helpful? Yes
Jessica W, Guest Relations Manager at Westin Wuhan Wuchang, responded to this review

Thank you for sharing your fantastic review and recommendations with us and others on our website. It is great to know that Westin’s renowned and widely recognized signature Heavenly Bed allowed for very good nights’ sleep and also the Heavenly Bath added to your comfort.We will continue to elevate our services to ensure that your future stays remain memorable. We... More

New Delhi, India
Contributor
15 reviews 15 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 26, 2014

We had an exhibition to attend in Wuhan. I along with my colleague had to stay for 3 nights. Wuhan is not a very happening cities like others... Our idea was to have comfortable stay ( As exhibitions are very tiring) and to have good variety in Breakfast ( I am pure vegetarian A BIG SIN in CHINA). Overall we... More

Was this review helpful? Yes
Jessica W, Public Relations Manager at Westin Wuhan Wuchang, responded to this review

Thank you so much for staying with us and sharing your insights with our friends here. We are more than happy to hear that our service team are helpful. We look forward to welcoming you back again soon for yet another Westin experience. Stay Well. More

Quatro Barras, PR
Top Contributor
116 reviews 116 reviews
35 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 24, 2014

It’s a very very comfortable hotel. Facilities are very nice, have stayed more than once, and for long term. rooms I have stayed are very spacious, nice and clean. All worked well at my rooms. Fitting center is very well equipped, very good level. Swimming pool is really nice and well kept.. Sauna and Jacuzzi the same. Nothing to complain... More

Was this review helpful? Yes
Jessica W, Guest Relations Manager at Westin Wuhan Wuchang, responded to this review

Thank you for staying with us and posting your recommendation here on our hotel website.We are more than pleased to hear that our hotel rooms, facilities and swimming pool could assist in your renewing experience and leave you with good impressions. At Westin we aim to deliver highest quality services to our guests at every touch point, we will share... More

Campinas, SP
Top Contributor
71 reviews 71 reviews
34 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed May 15, 2014

The hotel looks like a typical Chinese Westin. Exagerated luxurious ambience and very comfortable and well equiped rooms. But the services are below average. The food quality is bad.. Bad fruits and old cheeses at the Breakfast. They don't care about cleanning well and fast the tables. Nowadays charging for internet connection is outrageous!! Westin Wuhan do it...

Was this review helpful? Yes
Jessica W, Guest Relations Manager at Westin Wuhan Wuchang, responded to this review

Thanks for taking the time to give us such detailed feedback on your stay with us. I have already shared your comments with the team so that we can take immediate measures for improvement. I do apologize that your experience on this occasion fell short of your expectations. Please be assured at Westin we aim to deliver highest quality services... More

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 9, 2014

I have stayed at this hotel 7 times over the last six months. Overall it is a really good hotel for Wuhan: - The rooms are spacious with quite comfortable beds - The breakfast has an enormous choice and the good taste. The western section is of the breakfast is also quite good and has a good variety also in... More

Was this review helpful? Yes
Jessica W, Guest Relations Manager at Westin Wuhan Wuchang, responded to this review

Thank you for sharing your fantastic review with us and others on Tripadvisor. It is great to know that Westin’s renowned and widely recognized signature Heavenly Bed allowed for very good nights’ sleep and also the Heavenly Bath added to your comfort. Your feedback towards our Westin Executive Club Lounge is exhilarating. Thank you for your kind words. We want... More

London
Top Contributor
113 reviews 113 reviews
77 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed February 19, 2014 via mobile

I have stayed at this hotel many times in the past and like its location. I have written very positive reviews of this property in the past but staff change and my recent short stay left me unhappy and wanting to try one of the new hotels in Wuhan on my next stay. First, I arrived after midnight and check... More

Was this review helpful? Yes
Jessica W, Guest Relations Manager at Westin Wuhan Wuchang, responded to this review

Thanks for taking the time to give us such detailed feedback on your stay with us. I have already shared your comments with the team so that we can take immediate measures for improvement. I do apologize that your experience on this occasion fell short of your expectations. Please be assured we are always seeking to improve the service we... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed December 5, 2013

The lobby with it´s spectacular chandelier is very welcoming, the staff is professional and english language is generally no problem. A also found the lobby bar comfortable and welcoming, easy to spend many hours there trying out the bar meny. My room, with view towards the river at 12th floor, was very spacious and had everything I would like in... More

Was this review helpful? Yes
Jessica W, Guest Relations Manager at Westin Wuhan Wuchang, responded to this review

Dear Guest, Thank you so much for staying with us and sharing your insights with our friends here. We are more than happy to hear that our lobby bar, rooms and breakfast leave you with a good impressions. We look forward to welcoming you back again soon for another renewal experience. Stay Well. More

Athens, Ohio
Top Contributor
98 reviews 98 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed December 2, 2013

We stayed on this SPG non-smoking floor. The room was almost too large with separate rooms for the toilet, shower, and bathtub. However my plan to take a bath was thwarted when only luke warm water came out of the tap. This hotel is new and in the not-so developed (or new) Wuchang district of Wuhan. I had all my... More

Review collected in partnership with Shangri La Hotels

Was this review helpful? Yes
Jessica W, Guest Relations Manager at Westin Wuhan Wuchang, responded to this review

Appreciate your feedback on your recent stay with us at The Westin Wuhan Wuchang. Your comments are very important to the team and your comments regarding service and food are noted and please be assured we have plans for this in place so we can steadily improve. At Westin we aim to deliver highest quality services to our guests at... More

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Additional Information about Westin Wuhan Wuchang

Address: No.96 Linjiang Road, Wuchang District, Wuhan 430062, China
Location: China > Hubei > Wuhan
Price Range (Based on Average Rates): $$
Reservation Options:
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Wuhan #3 Business Hotel in Wuhan #93 Best Value Hotel in Wuhan
Number of rooms
305

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