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Citadines Zhuankou Wuhan

No.159 Dongfeng Avenue, Economic&Technology Development Area, Wuhan 430056, China (Formerly Citadines Zhuankou Service Apt)
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1 room 1 adult
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Citadines Zhuankou Wuhan
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45 Reviews from our TripAdvisor Community

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Nongkhai
2 reviews
4 of 5 stars Reviewed December 7, 2015

This Hotel is excellent in so many ways but continues to be let down by cold food at breakfast. Food warmers are not turned on, contents are cold. If this was resolved then I would give this hotel 5 star rating.

Helpful?
Thank Yorksinexile
David C, 经理 at Citadines Zhuankou Wuhan, responded to this review

DEAR GUEST, Thanks for your support for Citadines Zhuankou Wuhan! We are sorry about our breakfast, please be assured that we had changed the oven and ensure keeping the food warmly! More 

Nongkhai
2 reviews
1 of 5 stars Reviewed July 29, 2015 via mobile

Very sorry to say that from April to the end of July the breakfast at this hotel has been served cold. Food warmers are not turned on. Hot milk for beverages is not switched on. Complaints are met with just a grin. Told perhaps the heater is broken. 3 months and not mended?

Helpful?
Thank Yorksinexile
David C, 经理 at Citadines Zhuankou Wuhan, responded to this review

Dear Guests, We are awfully sorry for our breakfast, please be assured that now we had change d the facilities, and ensure all of the food is hot and normal. More 

Montesilvano, Italy
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 22, 2015 via mobile

Now I am here!The appartament are clean and comfortable,with kitchen and washing machine,and air conditioned. You have all of you need. Italian cooking from Chinese people, pizza and pasta it's very good.

Helpful?
Thank Davide D
David C, 经理 at Citadines Zhuankou Wuhan, responded to this review

Dear Guest, Thanks for your compliments for Citadines, we will keep and try to improve in the future. More 

Selangor
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 5, 2015

I have been to this hotel 2 time for business trip. Both I choose 1 bedroom type. I love it because when enter the room, there is a feel of a home. The room is clean. The facility provided is adequate, even multi socket is provided. The only bad point I give to this hotel is the receptionist. When I... More 

Helpful?
Thank Eargle-eye
David C, 经理 at Citadines Zhuankou Wuhan, responded to this review

Dear Guest, Thanks for your support to Citadines, we will improve our training to receptionist and try to exceed guest's expectation. More 

Billingham, United Kingdom
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 6, 2015

Bed Not good – large, rock hard, slept on top of duvet for 3 nights, good quality bedding Room Excellent - An apartment with bedroom, kitchen-lounge and bathroom, fridge, hob, washing machine Air-con Fantastic – very responsive in April Amenities OK – multiple restaurants nearby where English is understood and spoken Service OK Location OK, 1 hour from Wuhan airport.... More 

Helpful?
Thank MOOONTOUR
Weaverville
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed January 25, 2015

Stayed here on business travel. My room was on the second floor of the main building. There was a lot of noise on the floor. As other reviewers have noted there were ashtrays in the room and a note to not smoke in the bed and the room had an odor of smoke. In my room the toilet was behind... More 

Helpful?
Thank jeffpennell
David C, 经理 at Citadines Zhuankou Wuhan, responded to this review

Dear Guest, Thanks for your valued suggestions,after complection of the MRT construction, the nosiy is not affected, we will try to improve our breakfast and other facilities soon. More 

Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 24, 2014 via mobile

Rooms are apartment style. Windows to terrace cannot be opened. People can smoke in the room (ashtray)!! So the smell was not good. Rooms are ok for size, but not very big. Rooms are clean. Don't expect too much. Breakfast 4/10. No croissant, limited choice of bread, nothing fancy. Basic.

Helpful?
Thank Chris H
David C, 经理 at Citadines Zhuankou Wuhan, responded to this review

Dear Guest, Thanks for your valued feedback and suggestions! We will try to improve the breakfast varity as soon as possible, the smell of Non-smoking floor would be better for the smoking smell. More 

McKinney, Texas
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 22, 2013

Business associate & I stayed three nights. They offered a solid breakfast, had air conditioning in each room, and English speaking staff. Good rooms - but don't accept 2nd floor! Mr Mai's coffee near

Helpful?
3 Thank David L
David C, 经理 at Citadines Zhuankou Wuhan, responded to this review

Dear Guest, Thanks for your valued feedback and suggestions, we will try to improve our quality of facilities and service! More 

Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 27, 2013

Very easy access to airport, arrived late night and got to the hotel in 35 minutes. Check-in was efficient. Please note that hotel is good for the industrial area of Zhuankou but definitely too far away for meetings in City centre.Nice Pool, Gym etc, Rooms spacious and clean. Bed comfortable and room quiet unlike a lot of similar priced chinese... More 

Helpful?
1 Thank nicholas_WSingapore
David C, 经理 at Citadines Zhuankou Wuhan, responded to this review

Dear Guest, Thanks for your valued feedback and suggestions, we had improved breakfast, more varity and improve the quality of Bread, Coffee, etc. More 

France
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 13, 2012

Stayed for 4 nights in this aparthotel located un the suburb of Hanyang, where the automobile industry is located. Modern clean hotel, apartments are well laid out and comfortable. Comfortable beds. Our apt (executive?) - separate bedroom and living room - had a kitchenette with cooking and tea and coffee making facilities. Good leisure centre with pool, jacuzzi and gym... More 

Helpful?
Thank CGU
David C, 经理 at Citadines Zhuankou Wuhan, responded to this review

Dear Guest, Thanks for your valued feedback and suggests! More 

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