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Marco Polo Wuhan

#4 of 1,980 Hotels in Wuhan
Certificate of Excellence
No. 159 Yanjiang Avenue, Jiangan District, Wuhan, China
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Marco Polo Wuhan
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Ranked #4 of 1,980 Hotels in Wuhan
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
Sue19402014 Coventry, United Kingdom
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675 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Coventry, United Kingdom
Top Contributor
133 reviews 133 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A five star hotel, half an hour from the railway station. Very modern decor and very clean and spacious rooms.A good breakfast buffet, polite service. English spoken by several of the staff.A multi-story hotel with good views from the higher floors.

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London, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the second time I have stayed in this hotel, first in 2010, both times with family. The hotel does exactly what it says, it is a high end hotel offering comfort and service. Staff are super helpful, delighted to meet the head chef, a fellow Londoner, who bent offer backwards to ensure we had what we wanted. Good... More 

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Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Dear Seaview 1968, Greetings from Marco Polo Wuhan! Thank you for your kind review of Marco Polo Wuhan. We are delighted that you were comfortable and felt well-taken care of while you were with us. Your compliments to our team members are very much appreciated, especially to our Executive Chef, Kevin. We certainly look forward to delivering more great Marco... More 

Indianapolis
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 26, 2015

Location is good, view is good if room is riverfront, room decoration is modern design and furniture are pretty new. But I just don't have a feeling of welcome that I had in many other hotels. The staff looked professional in black suit, but in stead of greeting you they just stand there without a smile. After many busy trips,... More 

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Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Dear Park_2006, Thank you very much for penning some feedbacks and glad that you are satisfied with the room set up. My sincere apologies on the issue raised and will definitely tying up the loose ends. Too add in a little further on the room tips you provided, our Continental Club Lounge also provides daily complimentary afternoon tea and evening... More 

Xiamen, China
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 19, 2015

Perfect location at the YangTze river. Friendly and dedicated english speaking staff. The rooms are large, clean and well provided with everything. We had a room with a great view to the river. The a/c was running well, this was badly needed as it was hot like hell outside. Breakfast and dinner buffet were superb. There is a nice smoking... More 

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Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Dear Justinhinds, It is such a pleasure to learn that you had a great stay with us at Marco Polo Wuhan! Your wonderful staying experience certainly a great encouragement for us to strive towards our vision to create more memorable hotel experiences for all our guest. We look forward to welcoming you back for another Marco Polo Experience! Best regards,... More 

Tampa
Top Contributor
94 reviews 94 reviews
78 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed February 15, 2015

Stayed only one night and would like to come back again. The hotel is along the river and I really enjoyed the view both during the day and night. The room was big and very clean and modern. The temperature was good (it was cold outside). There was a large safe to lock up valuables. The bed was comfortable. We... More 

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Shirley R, Director Of Rooms at Marco Polo Wuhan, responded to this review

Dear eldeesilver, It is delighted to know that you have a wonderful staying experience at Marco Polo Wuhan recently. I trust you are now very familiar with the beautiful city of Wuhan, especially within our Marco Polo surroundings and we sure hope you managed to explore other attractions in Wuhan as well. Thank you and we sure look forward in... More 

Melbourne, Australia
Top Contributor
67 reviews 67 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 6, 2015

This hotel is surprisingly very good value for money. I will only stay here when in Wuhan. It is very pleasant. (I must sound like a snob but it is probably as nice as it gets in Wuhan I think). Hang the expense and go for a river view. Love these rooms, spacious and comfortable. Excellent sleep quality.

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Shirley R, Director od Rooms at Marco Polo Wuhan, responded to this review

Dear Yarana, It feels so great to hear that you have always enjoyed your stays and wonderful experiences at Marco Polo Wuhan. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like... More 

Top Contributor
57 reviews 57 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 14, 2014

Nice buffet breakfast but kind of not value for money for the Chinese buffet dinner. We were convinced to have the buffet dinner where the captain introduced us the typical lake crab which is the season now but it was so tiny and only available with little male crab,not easy to eat. Room vice is pretty good with the bed... More 

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Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Dear BaileysHan It is delighted to know that you have a wonderful staying experience at Marco Polo Wuhan recently. I trust you are now very familiar with the beautiful city of Wuhan, especially within our Marco Polo surroundings and we sure hope you managed to explore other attractions in Wuhan as well. Thank you and we sure look forward in... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 7, 2014

Stayed there for 4 nights. The service was excellent and the food especially in the chinese restaurant is good.The room gave an awesome view of the river. Although it is near restaurants but with limited knowledge of the language ordering your food can be quite challenging. But overall it was a good stay.

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Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Dear Kok Kay S ! It's great to have you stayed with us recently. Your feedbacks are very much appreciated as we are very customer-oriented and will continue to enhance both our services and products by listening to our guests. We will certainly share your compliments on great dining experience at our Chinese restaurant to our associates. We sure hope... More 

London, England, United Kingdom
Top Contributor
58 reviews 58 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 5, 2014

I recently stayed at the Marco Polo for business for one night on a quick whistle stop tour for business. It's approx 1/2 hour drive from the airport which isn't too bad. The rooms are huge and are done to a very high spec, and I even had a view of the river which was lovely to wake up to... More 

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Shirley R, Director Of Rooms at Marco Polo Wuhan, responded to this review

Dear Amanda, Thank you very much for penning some feedbacks and glad that you had an overall wonderful experience staying with us. My sincere apologies on the smoking lounge and perhaps you may try our non-smoking Continental Club Lounge which provides daily afternoon tea and evening cocktail for guests staying at the club floor. We certainly hope to welcome you... More 

Brisbane, Australia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 3, 2014

After arriving late in the evening I booked the night of my arrival through TA via booking.com I was well greeted and upgraded to a river view apartment for free from Alex at the front. The room was great. Unluckily my girlfriend became sick and had to go to the hospital. The hotel drove us there with Marcus from the... More 

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Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Dear OldMateAussie, We are delighted to receive your compliments on our team member especially Alex and Marcus are equally excited about it as well ! We champion in genuine hospitality and very glad to see Marcus as one of them who has done it perfectly. With a good rest and wonderful surroundings at Marco Polo Wuhan, we sure hope your... More 

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