We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,657 Wuhan hotels

Marco Polo Wuhan

4.5 of 5 Hotel   |   No.159 Yanjiang Avenue, Jianghan District, Wuhan 430017, China
Hotel amenities
Save Saved
You added Marco Polo Wuhan to your Saves list
Marco Polo Wuhan
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
93%
Ranked #2 of 1,657 hotels in Wuhan
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 weeks ago
ron c Sydney, Australia
Write a Review

651 people have reviewed this hotel

Traveler rating
    266
    338
    40
    5
    2
See reviews for
7
11
8
46
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
Sydney, Australia
1 review
3 of 5 stars Reviewed 3 weeks ago

Our second stay in Spring season was as disappointing as the first in 2013. Unfortunately Management attitude seems to be even more focused on cost savings than customer comfort. Room temperature kept above 26 deg C even after many complaints and room change to a "cooler high floor" I was told that Engineering decide to switch off the air con... More

Was this review helpful? Yes
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 11, 2014

Back again for a week , received a card - welcome back , from the manager . Rooms were as usual clean and tidy , food was also as expected from a 5 star. Gym was quiet in the mornings , also a good standard. Keep it up.

Was this review helpful? Yes
Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Dear Gerald, Many thanks and our gratitudes to you for your continuous supports towards Marco Polo Wuhan. We are excited you had another great experience with us and are most happy to welcome you back here again soon. Just so you know, our Gym is operating on a 24 hours round the clock to cater to all guests arriving from... More

Christchurch, New Zealand
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 25, 2014

I have stayed here several times over the years and it is always pleasant. Staff are enthusiastic and helpful. Great rooms and the best breakfast range! The only hotel that is happy to offer a takeaway coffee in the morning! Very handy to some department store shopping nearby as well as some great fruit shops for those extra snacks.

Was this review helpful? Yes 2
Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Dear Steve, It feels so great to hear that you have always enjoyed your stays and wonderful experiences at Marco Polo Wuhan. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like... More

Wuhan, China
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 19, 2014

My fiancée and I wanted to spend one night and walk along the river, and this was the perfect location for that. The bedroom and bathroom provided a great views! Nice to soak in the bathtub and watch the brightly coloured boats float by at night, and sometimes see lit lanterns floating up into the sky. Breakfast can be improved,... More

Was this review helpful? Yes
Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Hi Nived23, Thank you for being with us again recently and sharing your wonderful experience at Marco Polo Wuhan ! Without a doubt our location is not only amidst a conducive surrounding overlooking the scenic Yangtze River, we are also very glad that our happy team members always do their best to take good care of our guests and make... More

Suzhou
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 7, 2014

A hotel with very nice and well equipped rooms, very tasteful decorated, big bathroom, friendly and supportive staff Breakfast OK, but nothing special (improvement possible) Location straight at the river, nice view (especially the outside ones in the higher floors), a little far from the city center (due to the bridges it takes more than 30 min)

Was this review helpful? Yes
Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Dear Thomas, Thank you for staying with us. Your wonderful observations throughout property are highly appreciated. We will certainly looked into enhancing our breakfast choices for a greater dining experience. Not only Marco Polo Wuhan is located within easy access to commercial centres, government offices, she also sits along the trail of heritage buildings and has a magnificent view of... More

Wuhan, China
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 1, 2014

I live in Wuhan, I visit the restaurant every month as it does the best (if not the cheapest) western style food that I have discovered. The service is great though not perfect--my chinese is poor but understandable if an effort is made, and I would rather be facing the room than a wall. Thank you for being in Wuhan.

Was this review helpful? Yes
Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Dear Harry, Many thanks and our gratitude for your continuous support to us. We are delighted that you have chosen Café Marco as your preferred dining choice. Our associates are excited to receive your compliments and will continue to strive with our best possible effort to ensure a great dining experience for you. Please feel free to call on our... More

Jakarta, Indonesia
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 16, 2014

First of all thank you for upgrade my room to a bigger room facing Yang River because the room i booked was not available. This is the first time I come to Wuhan, so I have not got a chance to try other hotel. I picked this hotel because it is ranked number 2 from thousands of hotels in Wuhan,... More

Was this review helpful? Yes
Chris M, Manager at Marco Polo Wuhan, responded to this review

Dear Mr. Winata, Thank you for taking the time to give us a detailed feedback on your recent stay with us. I do sincerely apologize for the lapse in services provided which has fallen short of your expectations. I have already shared your comments with the team and have taken immediate measures for improvements. Please be rest assured that we... More

Paris
Top Contributor
106 reviews 106 reviews
33 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed October 28, 2013

This luxury hotel is near the center and overlooks the Yangtze river. If you can afford a room with a view, it is stunning in the early hours of the night - also in the morning when the river gets busy. Some rooms even have bathrooms and bath tubs with views og the river. Rooms are generally more than adequate... More

Was this review helpful? Yes 1
Chris M, Manager at Marco Polo Wuhan, responded to this review

Dear Guest, Thank you for sharing your recent stay experience with us. We are glad to know that you enjoyed your stay and our staff services provided. We have duly taken note of your comments with regard to buffet breakfast choices which we are currently working on improving. Do appreciate your feedback on room furniture, which we will look into.... More

Senior Contributor
28 reviews 28 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 13, 2013 via mobile

What can I say, excellent hotel with great location, very near to best night life spots in Wuhan. Rooms are really spacious and very clean, cannot say enough to express my satisfaction, hope some day will be able to go back there.

Was this review helpful? Yes
Chris M, Manager at Marco Polo Wuhan, responded to this review

Dear Aytun S, Thank you very much for your feedback and sharing your recent stay experience at our hotel. We truly value your comments as these will help us futher improve on our services. Look forward to having you stay with us again in the near future. Sincerely, Marco Polo Wuhan More

Top Contributor
53 reviews 53 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 30, 2013

I have to say that I liked the Marco Polo very much... The hotel is very high standard, well located and has very nice views of the (polluted) River from the room... The room was spacious, clean and with all needed amenities. There was an annoying mix up with the rooms when we checked in and the next day although... More

Was this review helpful? Yes
Chris M, Manager at Marco Polo Wuhan, responded to this review

Dear Eran H, Thank you for your feedback. I am delighted to read that you enjoyed the room layout and facilities. First of all, I would like to sincerely apologize for the unfortunate lapse in service by our housekeeping staff entering your room eventhough you put on a Do Not Disturb sign, we have re-enforced our trainings on said highlited... More

Been to Marco Polo Wuhan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Marco Polo Wuhan

Also Known As:
Marco Polo Wuhan Hotel
Marco Polo Wuhan Hotel Wuhan
Address: No.159 Yanjiang Avenue, Jianghan District, Wuhan 430017, China
Location: China > Hubei > Wuhan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Wuhan
#4 Business Hotel in Wuhan
#93 Best Value Hotel in Wuhan
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Marco Polo Wuhan 4.5*
Official Description (provided by the hotel):
Marco Polo Wuhan’s 370 rooms and suites are built offering a spacious design with deluxe amenities against the backdrop of spectacular city or river views. The Continental Club floor rooms also offer complete privacy with their exclusive setting and special privileges. The restaurants at Marco Polo Wuhan are sure to indulge your good taste. Whether it is the signature teas of The Verandah, Cantonese fare of Shangdu Tao Yuan or the Asian and international delights of Café Marco, your dining experience will surely be unforgettable. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Agoda, Hotels.com, Booking.com, Travelocity, Tingo, HotelsClick, Asiatravel.com Holdings, HotelTravel.com, Ctrip DaoDao and Venere so you can book your Marco Polo Wuhan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Marco Polo Wuhan, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.