We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,830 Wuhan hotels

Marco Polo Wuhan

4.5 of 5 Hotel   |   No.159 Yanjiang Avenue, Jianghan District, Wuhan 430017, China
Hotel amenities
Save Saved
You added Marco Polo Wuhan to your Saves list
Marco Polo Wuhan
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
93%
Ranked #3 of 1,830 hotels in Wuhan
Certificate of Excellence 2014
  • Overview
  • Reviews (654)
  • Photos (134)
  • Amenities
  • Room tips (17)
  • Location
  • More
Write a Review

654 people have reviewed this hotel

Traveler rating
    268
    338
    40
    6
    2
See reviews for
7
11
8
48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne, Australia
Top Contributor
54 reviews 54 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 11, 2014

This is one of the best spec'd hotel rooms in Wuhan, if not the best. If you like your western comfort, or should I say, luxury, then stay here at the Marco Polo Wuhan. It is clean, modern and beautiful. Choose a high-level room for spectacular night views of this deep city. Last I stayed in Wuhan was nine years... More

Was this review helpful? Yes 2
Shirley R, Director Of Rooms at Marco Polo Wuhan, responded to this review

Dear Christine, Thank you for staying with us. Your wonderful observations throughout our property are highly appreciated. Our Continental Club Lounge located on the higher floor is indeed very conducive and offers various facilities and services to all the discerning travellers. I do hope you had have the chance to experience the breakfast, afternoon tea and evening cocktail services while... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 23, 2014

I can't understand how there seems to be no standards at such a large international hotel chain. At first we were impressed with our room and the staff were pleasant at check in. This did not last long. When we tried to order room service off the 24 hr menu at 12am the staff were reluctant to offer any service... More

Was this review helpful? Yes 3
Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Dear adsk1984, Thank you for sharing your recent staying experienced. We are equally concerned upon reviewing your comments. Without any delays, we have since launched a full investigation and have revamped the service procedures and reorganization of the room service section in straightening the service standard. On the same note, we would like to share with you that not all... More

Sydney, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 25, 2014

Our second stay in Spring season was as disappointing as the first in 2013. Unfortunately Management attitude seems to be even more focused on cost savings than customer comfort. Room temperature kept above 26 deg C even after many complaints and room change to a "cooler high floor" I was told that Engineering decide to switch off the air con... More

Was this review helpful? Yes
Shirley R, Director Of Rooms at Marco Polo Wuhan, responded to this review

Dear Ron, Thank you for being with us the second time and sharing your staying experience at Marco Polo Wuhan ! Without a doubt our location is not only amidst a conducive surrounding overlooking the scenic Yangtze River, we are also very glad that our happy team members always do their best to take good care of our guests and... More

Senior Contributor
30 reviews 30 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 11, 2014

Back again for a week , received a card - welcome back , from the manager . Rooms were as usual clean and tidy , food was also as expected from a 5 star. Gym was quiet in the mornings , also a good standard. Keep it up.

Was this review helpful? Yes 1
Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Dear Gerald, Many thanks and our gratitudes to you for your continuous supports towards Marco Polo Wuhan. We are excited you had another great experience with us and are most happy to welcome you back here again soon. Just so you know, our Gym is operating on a 24 hours round the clock to cater to all guests arriving from... More

Christchurch, New Zealand
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 25, 2014

I have stayed here several times over the years and it is always pleasant. Staff are enthusiastic and helpful. Great rooms and the best breakfast range! The only hotel that is happy to offer a takeaway coffee in the morning! Very handy to some department store shopping nearby as well as some great fruit shops for those extra snacks.

Was this review helpful? Yes 2
Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Dear Steve, It feels so great to hear that you have always enjoyed your stays and wonderful experiences at Marco Polo Wuhan. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like... More

Wuhan, China
Contributor
16 reviews 16 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 19, 2014

My fiancée and I wanted to spend one night and walk along the river, and this was the perfect location for that. The bedroom and bathroom provided a great views! Nice to soak in the bathtub and watch the brightly coloured boats float by at night, and sometimes see lit lanterns floating up into the sky. Breakfast can be improved,... More

Was this review helpful? Yes 1
Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Hi Nived23, Thank you for being with us again recently and sharing your wonderful experience at Marco Polo Wuhan ! Without a doubt our location is not only amidst a conducive surrounding overlooking the scenic Yangtze River, we are also very glad that our happy team members always do their best to take good care of our guests and make... More

Suzhou
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 7, 2014

A hotel with very nice and well equipped rooms, very tasteful decorated, big bathroom, friendly and supportive staff Breakfast OK, but nothing special (improvement possible) Location straight at the river, nice view (especially the outside ones in the higher floors), a little far from the city center (due to the bridges it takes more than 30 min)

Was this review helpful? Yes
Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Dear Thomas, Thank you for staying with us. Your wonderful observations throughout property are highly appreciated. We will certainly looked into enhancing our breakfast choices for a greater dining experience. Not only Marco Polo Wuhan is located within easy access to commercial centres, government offices, she also sits along the trail of heritage buildings and has a magnificent view of... More

Macclesfield, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 1, 2014

I live in Wuhan, I visit the restaurant every month as it does the best (if not the cheapest) western style food that I have discovered. The service is great though not perfect--my chinese is poor but understandable if an effort is made, and I would rather be facing the room than a wall. Thank you for being in Wuhan.

Was this review helpful? Yes 1
Shirley R, Director of Rooms at Marco Polo Wuhan, responded to this review

Dear Harry, Many thanks and our gratitude for your continuous support to us. We are delighted that you have chosen Café Marco as your preferred dining choice. Our associates are excited to receive your compliments and will continue to strive with our best possible effort to ensure a great dining experience for you. Please feel free to call on our... More

Jakarta, Indonesia
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 16, 2014

First of all thank you for upgrade my room to a bigger room facing Yang River because the room i booked was not available. This is the first time I come to Wuhan, so I have not got a chance to try other hotel. I picked this hotel because it is ranked number 2 from thousands of hotels in Wuhan,... More

Was this review helpful? Yes
Chris M, Manager at Marco Polo Wuhan, responded to this review

Dear Mr. Winata, Thank you for taking the time to give us a detailed feedback on your recent stay with us. I do sincerely apologize for the lapse in services provided which has fallen short of your expectations. I have already shared your comments with the team and have taken immediate measures for improvements. Please be rest assured that we... More

Paris
Top Contributor
114 reviews 114 reviews
38 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed October 28, 2013

This luxury hotel is near the center and overlooks the Yangtze river. If you can afford a room with a view, it is stunning in the early hours of the night - also in the morning when the river gets busy. Some rooms even have bathrooms and bath tubs with views og the river. Rooms are generally more than adequate... More

Was this review helpful? Yes 2
Chris M, Manager at Marco Polo Wuhan, responded to this review

Dear Guest, Thank you for sharing your recent stay experience with us. We are glad to know that you enjoyed your stay and our staff services provided. We have duly taken note of your comments with regard to buffet breakfast choices which we are currently working on improving. Do appreciate your feedback on room furniture, which we will look into.... More

Owners: What's your side of the story?
If you own or manage Marco Polo Wuhan, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Marco Polo Wuhan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Marco Polo Wuhan

Address: No.159 Yanjiang Avenue, Jianghan District, Wuhan 430017, China
Location: China > Hubei > Wuhan
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Marco Polo Wuhan 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Tingo, Agoda, HotelsClick, Cheap Tickets, Ctrip DaoDao, BookingOdigeoWL, Venere and Otel so you can book your Marco Polo Wuhan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marco Polo Wuhan Hotel Wuhan

134 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (115)
Viewed
Dining (1)
Viewed
Room/suite (12)
Viewed
View from room (4)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (4)
Viewed
Pool/beach area (1)
Viewed
Other (90)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Other (15)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Wuhan #2 Business Hotel in Wuhan #90 Best Value Hotel in Wuhan
Hotel Class
Official Description (provided by the hotel)
Marco Polo Wuhan’s 370 rooms and suites are built offering a spacious design with deluxe amenities against the backdrop of spectacular city or river views. The Continental Club floor rooms also offer complete privacy with their exclusive setting and special privileges. The restaurants at Marco Polo Wuhan are sure to indulge your good taste. Whether it is the signature teas of The Verandah, Cantonese fare of Shangdu Tao Yuan or the Asian and international delights of Café Marco, your dining experience will surely be unforgettable. ... more   less 
Number of rooms
356

See which rooms travelers prefer