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All 1,207 Zhengzhou hotels

Holiday Inn Zhengzhou

4.0 of 5 Hotel   |   No.115 Jinshui Road, Jinshui District, Zhengzhou 450003, China
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Ranked #18 of 1,207 Hotels in Zhengzhou
A recent review
4 of 5 stars Reviewed July 6, 2014
Freddie S China
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191 reviews from our community

Traveler rating
    33
    126
    26
    5
    1
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4
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27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
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    (42)
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Shanghai, China
Contributor
17 reviews 17 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 27, 2014

Holiday Inn in China is actually quite good. However, this one does not follow suite. Firstly the pictures on this website (and many others) are of the Holiday Inn Express. The Holiday Inn is hidden behind the Holiday Inn Express in a very ugly building which is loitered by suspicious characters. Its extremely outdated and everything is stained or broken.... More

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China
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 6, 2014

Good location, quiet as it's located a bit back from the main road. Check in is fast and efficient. Rooms are clean, however a bit small. Ok for short stay. Breakfast was in neighbor hotel Crowne Plaza. A bit to walk and not all the staff can explain the way, but very good buffet. Don't stay in a room in... More

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valerie g, Public Relations Manager at Holiday Inn Zhengzhou, responded to this review

Dear FreddieS413, Thank you for your stay with us and the comments that you mentioned, it is delightful to note that your appreciation and positive feedback to our staff and breakfast amenities. In order to provide a better service in terms of hardware and software Crowne Plaza is now ongoing with a major renovation, Mamma Mia restaurant you mentioned will... More

Columbia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 22, 2014

This is the second time I've stayed in this hotel and it's become my go-to hotel when I'm in Zhengzhou. This time I was there for 5 nights visiting friends. The staff is friendly and attentive and eager to help. The rooms are on the small side, but are quite comfortable. I particularly liked the bed with the choice of... More

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valerie g, Public Relations Manager at Holiday Inn Zhengzhou, responded to this review

Dear Leslieh939 , Thank you for your stay with us and the comments that you mentioned, it is delightful to note that your appreciation and positive feedback to our guest rooms amenities. In order to provide a better service in terms of hardware and software Crowne Plaza is now ongoing with a major renovation, Mamma Mia restaurant you mentioned will... More

Paris
Top Contributor
281 reviews 281 reviews
73 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed May 25, 2014

This is a comfortable hotel, located right behind the larger and more luxurious Crowne Plaza Hotel, and sharing some of the facilities (breakfast, pool). The staff are friendly but only a few of them have enough English to help out foreign visitors. On the whole, my four night stay was fine, though it took forever on the day of my... More

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valerie g, Public Relations Manager at Holiday Inn Zhengzhou, responded to this review

Dear Seasondtraveller, thanks for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Many guests choose this hotel because of the service. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope to have an... More

Raipur
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 3, 2014

I stayed in Holiday Inn, Zhengzhou for 3 night in April'14 for a business trip. Overall the hotel is good and the Staff are VERY GOOD. The Check-in & Check-Out were a BREEZE, and without any trouble or time lapse. The staff at front desk understand and speak english which gives a VERY Welcome start. but MORE THAN THAT, the... More

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
valerie g, Public Relations Manager at Holiday Inn Zhengzhou, responded to this review

Dear RahulSinghvi,Thanks for sharing your valuable feedback with regards to our hotel guest room.We sincerely apologize for the inconvenience due to the room and will definitely rectify the issues that were being brought up. Rest assured that we are lookinginto both our software and hardware facilities, ensuring that weprovide all our guests with an excellent experience while staying with us.We... More

China
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 30, 2014

I've stayed in many places around China; I can say that the service at the Holiday Inn/Crowne Plaza is definitely far above average. I often use the Holiday Inn and Xi'an and their service- friendliness, competence, etc. is nowhere near as good as the Holiday Inn Zhengzhou. When I checked out of the Holiday Inn ZZ, I was actually surprised... More

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valerie g, Public Relations Manager at Holiday Inn Zhengzhou, responded to this review

Dear js96, Thank you for taking the time to share your feedback regarding your stay with us,and for being a priority club member we value your loyalty to our brand and hotels.many guests choose this hotel because of the great service ,we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations, Thank you for... More

Krasnodar, Russia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed January 19, 2014

not bad hotel for a business trip , clean rooms , nice bathrooms.......BUT NO WIFI IN MY ROOM!!!! why????? and the problem wasn't solved , to be honest P.s people in lobby hardly understand english, but they trying they best )

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valerie g, Public Relations Manager at Holiday Inn Zhengzhou, responded to this review

Dear Guest ,Thanks for sharing your valuable feedback with regards to our hotel.We sincerely apologize for the inconvenience due to the no wifi and will definitely rectify the issues that were being brought up. Rest assured that we are lookinginto both our software and hardware facilities, ensuring that weprovide all our guests with an excellent experience while staying with us.We... More

Hong Kong, China
Top Contributor
65 reviews 65 reviews
47 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed November 12, 2013

Stayed here a few nights in November. I agree with many of the other reviewers in that the staff are great. This hotel has been around a long time and shows it. You can see that the Holiday Inn group threw a sign on the outside added some of their branded sheets and towels amounts a few other items and... More

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valerie g, Public Relations Manager at Holiday Inn Zhengzhou, responded to this review

Dear Guest ,Thank you for taking the time to express your thoughts and concerns.We are very sorry that you experienced in convenience due to the facility layout . Rest assured that we are looking into perfect facilities , ensuring that we address and improve the necessary services to provide all our guests with anexcellent experience while staying with us.We hope... More

Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 11, 2013

Stayed here for 3 nights as part of a business trip to Zhengzhou. We choose the Holiday Inn this time versus a local Chinese hotel. My review on the Tianhe Hotel we stayed in the last time can be found here as a comparison http://www.tripadvisor.com.sg/Hotel_Review-g297435-d1487802-Reviews-Tianhe_Hotel-Zhengzhou_Henan.html We were also lucky that both me and my colleague got bumped up to the... More

Was this review helpful? Yes
valerie g, Public Relations Manager at Holiday Inn Zhengzhou, responded to this review

Dear Guest ,Thank you for taking the time to share your valuable feedback with us.We are delighted to know that you enjoyed your stay with us andthat our Guest room Details made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward... More

SIngapore
Top Contributor
64 reviews 64 reviews
35 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed September 14, 2013

i want to start by applauding George Wang the Asst Manager. He is professionalism and concern at the highest level.. I lost a very expensive watch. George traced my movements via the video camera recordings to see when i was last wearing it. then followed through with staff to try to find out what had happened and if it could... More

Was this review helpful? Yes
valerie g, Public Relations Manager at Holiday Inn Zhengzhou, responded to this review

Dear Guest ,Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Zhengzhou .We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your... More

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Additional Information about Holiday Inn Zhengzhou

Address: No.115 Jinshui Road, Jinshui District, Zhengzhou 450003, China
Phone Number:
Location: China > Henan > Zhengzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Zhengzhou 4*
Number of rooms: 124
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Also Known As:
Zhengzhou Holiday Inn

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