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Holiday Inn Zhengzhou

4.0 of 5
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No.115 Jinshui Road, Jinshui District, Zhengzhou 450003, China
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Holiday Inn Zhengzhou
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Ranked #11 of 1,220 Hotels in Zhengzhou
A recent review
4 of 5 stars Reviewed May 14, 2015
BritinChina1963 Zhengzhou, China
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193 Reviews from our TripAdvisor Community

Traveler rating
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Zhengzhou, China
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed May 14, 2015

Purpose of the 2 night visit was to meet and greet an Indian customer. Hotel arranged all taxi services OK. The mama mia restaurant is split into 2 sections, the wall making one side blind from the staff so we sit and wait for long time for service. Hotel no longer has bar facility, evenings are so boring and feel... More 

Was this review helpful? Yes 1
Cairo, Egypt
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 25, 2015

Excellent, warm place, very clean hotel. located in a beautiful hotels' yard. luxurious with very very polite and welcoming staff. everyone is helpful, punctuate and welcoming .. i can confidently say its an excellent place for business travelers, and will be my place in future visits.

Was this review helpful? Yes 1
Shanghai, China
Level Contributor
52 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed July 27, 2014

Holiday Inn in China is actually quite good. However, this one does not follow suite. Firstly the pictures on this website (and many others) are of the Holiday Inn Express. The Holiday Inn is hidden behind the Holiday Inn Express in a very ugly building which is loitered by suspicious characters. Its extremely outdated and everything is stained or broken.... More 

Was this review helpful? Yes 2
China
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 6, 2014

Good location, quiet as it's located a bit back from the main road. Check in is fast and efficient. Rooms are clean, however a bit small. Ok for short stay. Breakfast was in neighbor hotel Crowne Plaza. A bit to walk and not all the staff can explain the way, but very good buffet. Don't stay in a room in... More 

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valerie g, Public Relations Manager at Holiday Inn Zhengzhou, responded to this review

Dear FreddieS413, Thank you for your stay with us and the comments that you mentioned, it is delightful to note that your appreciation and positive feedback to our staff and breakfast amenities. In order to provide a better service in terms of hardware and software Crowne Plaza is now ongoing with a major renovation, Mamma Mia restaurant you mentioned will... More 

Columbia
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 22, 2014

This is the second time I've stayed in this hotel and it's become my go-to hotel when I'm in Zhengzhou. This time I was there for 5 nights visiting friends. The staff is friendly and attentive and eager to help. The rooms are on the small side, but are quite comfortable. I particularly liked the bed with the choice of... More 

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valerie g, Public Relations Manager at Holiday Inn Zhengzhou, responded to this review

Dear Leslieh939 , Thank you for your stay with us and the comments that you mentioned, it is delightful to note that your appreciation and positive feedback to our guest rooms amenities. In order to provide a better service in terms of hardware and software Crowne Plaza is now ongoing with a major renovation, Mamma Mia restaurant you mentioned will... More 

Paris
Level Contributor
328 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
4 of 5 stars Reviewed May 25, 2014

This is a comfortable hotel, located right behind the larger and more luxurious Crowne Plaza Hotel, and sharing some of the facilities (breakfast, pool). The staff are friendly but only a few of them have enough English to help out foreign visitors. On the whole, my four night stay was fine, though it took forever on the day of my... More 

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valerie g, Public Relations Manager at Holiday Inn Zhengzhou, responded to this review

Dear Seasondtraveller, thanks for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Many guests choose this hotel because of the service. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope to have an... More 

Raipur
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 3, 2014

I stayed in Holiday Inn, Zhengzhou for 3 night in April'14 for a business trip. Overall the hotel is good and the Staff are VERY GOOD. The Check-in & Check-Out were a BREEZE, and without any trouble or time lapse. The staff at front desk understand and speak english which gives a VERY Welcome start. but MORE THAN THAT, the... More 

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
valerie g, Public Relations Manager at Holiday Inn Zhengzhou, responded to this review

Dear RahulSinghvi,Thanks for sharing your valuable feedback with regards to our hotel guest room.We sincerely apologize for the inconvenience due to the room and will definitely rectify the issues that were being brought up. Rest assured that we are lookinginto both our software and hardware facilities, ensuring that weprovide all our guests with an excellent experience while staying with us.We... More 

China
Level Contributor
36 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 30, 2014

I've stayed in many places around China; I can say that the service at the Holiday Inn/Crowne Plaza is definitely far above average. I often use the Holiday Inn and Xi'an and their service- friendliness, competence, etc. is nowhere near as good as the Holiday Inn Zhengzhou. When I checked out of the Holiday Inn ZZ, I was actually surprised... More 

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valerie g, Public Relations Manager at Holiday Inn Zhengzhou, responded to this review

Dear js96, Thank you for taking the time to share your feedback regarding your stay with us,and for being a priority club member we value your loyalty to our brand and hotels.many guests choose this hotel because of the great service ,we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations, Thank you for... More 

Krasnodar, Russia
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed January 19, 2014

not bad hotel for a business trip , clean rooms , nice bathrooms.......BUT NO WIFI IN MY ROOM!!!! why????? and the problem wasn't solved , to be honest P.s people in lobby hardly understand english, but they trying they best )

Was this review helpful? Yes 1
valerie g, Public Relations Manager at Holiday Inn Zhengzhou, responded to this review

Dear Guest ,Thanks for sharing your valuable feedback with regards to our hotel.We sincerely apologize for the inconvenience due to the no wifi and will definitely rectify the issues that were being brought up. Rest assured that we are lookinginto both our software and hardware facilities, ensuring that weprovide all our guests with an excellent experience while staying with us.We... More 

Hong Kong, China
Level Contributor
66 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed November 12, 2013

Stayed here a few nights in November. I agree with many of the other reviewers in that the staff are great. This hotel has been around a long time and shows it. You can see that the Holiday Inn group threw a sign on the outside added some of their branded sheets and towels amounts a few other items and... More 

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valerie g, Public Relations Manager at Holiday Inn Zhengzhou, responded to this review

Dear Guest ,Thank you for taking the time to express your thoughts and concerns.We are very sorry that you experienced in convenience due to the facility layout . Rest assured that we are looking into perfect facilities , ensuring that we address and improve the necessary services to provide all our guests with anexcellent experience while staying with us.We hope... More 

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