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Sofitel Zhengzhou

No.289 Chengdong Road, Jinshui District, Zhengzhou 450003, China
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359 Reviews from our TripAdvisor Community

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Shanghai Region, China
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed October 18, 2015

My dear knows I like Accor so we stayed at Soiftel Zhengzhou when we went there. It is very convenient to book a room via accorhotels.com and you can always find out some discount information. I booked a room with a 40% off which is great!!! and this hotel is selling breakfast at 69 now! what a good price. For... More 

Helpful?
Thank Jenny L
Nancy2011, Director of Marketing & Communications at Sofitel Zhengzhou, responded to this review

Dear Jenny, Greetings from Sofitel Xhengzhou! We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. We are really happy to know that you like Sofitel Zhengzhou.The hotel team certainly works very hard to keep all our guests comfortable and happy and you may be assured that nothing please us more, than to receive such kind... More 

Shanghai Region, China
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 21, 2015

I stayed at Sep.19 ~ 20 due to a company trip. 1. Break fast There are a lot of foods. Breads, Rice, Noodle, Soup, Smoothy.. You can choose as you like. Especially, we were surprised that there are Japanese foods, Rice, Miso soup, and Natto(納豆)! 2. Hotel staff They are all kind and courtesy. almost all can speak English. Given... More 

Helpful?
Thank Banmu
Nancy2011, Director of Marketing&Communications at Sofitel Zhengzhou, responded to this review

Dear Mr Monti, Greetings from Sofitel Xhengzhou! We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. We are really happy to know that you like Sofitel Zhengzhou.The hotel team certainly works very hard to keep all our guests comfortable and happy and you may be assured that nothing please us more, than to receive such... More 

Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 22, 2015 via mobile

I have stayed at this hotel on numerous occasions over the last five years. The rooms are well appointed & comfortable with nice bathrooms. Minibar adequate & a choice of English language TV channels. Bed very comfortable. The age of the room & bathroom is becoming noticeable, however. The restaurant has really gone down hill noticeably each visit. Five years... More 

Helpful?
Thank ShanghaiGoat
Nancy2011, Director of marketing and communications at Sofitel Zhengzhou, responded to this review

Dear ShanghaiGoat: Greetings from Sofitel Zhengzhou ! I would like to thank you for choosing our hotel as your accommodation and taking the time to tell us about your experience during your stay. And I am pleased to know that you were satisfied with our MYBED system. It is always encouraging for us to learn that our guests are happy... More 

Ottawa, Canada
Level Contributor
10 reviews
5 hotel reviews
4 of 5 stars Reviewed August 20, 2015

Very good hotel and good staff. Rooms are quiet , comfortable and modern. construction near by on road improvements but hotel not affected. Nice and complete breakfast with area for small children.Pool area needs upgrade

Helpful?
Thank susanbrien
Nancy2011, Director of Marketing&Communications at Sofitel Zhengzhou, responded to this review

Dear Susanbrien, Greetings from Sofitel Zhengzhou ! I would like to thank you for choosing our hotel as your accommodation and taking the time to tell us about your experience during your stay. I am pleased to know that you were satisfied with our hotel. It is always encouraging for us to learn that our guests are happy with us... More 

Jakarta, Indonesia
Level Contributor
47 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 30, 2015

Was there for a few nights in late April. The hotel is part of a larger 'complex'. Holiday Inn, Crowne and Sofitel are within the same compound. There is a major construction outside the hotel. An underground tunnel is being built outside the hotel. Thus traffic and dust can be rather unmanageable. There is also renovation within the hotel. The... More 

Helpful?
Thank Bendychair
Nancy2011, Director of marketing & communications at Sofitel Zhengzhou, responded to this review

Dear Bendychair, Greetings from Sofitel Zhengzhou ! I would like to thank you for choosing our hotel as your accommodation and taking the time to tell us about your experience during your stay. I am pleased to know that you were satisfied with our hotel. It is always encouraging for us to learn that our guests are happy with us... More 

Hong Kong, China
Level Contributor
106 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed April 13, 2015 via mobile

We got stuck in Zhengzhou for 1 night and luckily the Sofitel there was great. The staff were serviable and their English was spot on. Of particular good service was the concierge who was extremely helpful and attentive to our needs. (He was working on the evening of Friday 3rd April). The hotel is quite new and also going under... More 

Helpful?
Thank seigwailo
Nancy2011, Director of Marketing&Communications at Sofitel Zhengzhou, responded to this review

Dear Seigwailo, Greetings from Sofitel Zhengzhou International! I would like to thank you for choosing our hotel as your accommodation and taking the time to tell us about your experience at the Sofitel Zhengzhou International. I am pleased to see that you were satisfied with our services during your latest stay with us.It is always encouraging for us to learn... More 

Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 14, 2015 via mobile

For hotel in ZhengZhou , the hotel is very good and comfortable , even though room space a bit small .. Friendly staff but for 5 star hotel , need to improve english language . But overall i will definitely come here again for my following trip ..

Helpful?
Thank Winterfell87
Nancy2011, Director of marketing&communications at Sofitel Zhengzhou, responded to this review

Dear Winterfell87: Greetings from Sofitel Zhengzhou International! I would like to thank you for choosing our hotel as your accommodation and taking the time to tell us about your experience at the Sofitel Zhengzhou International. I am pleased to see that you were satisfied with our services during your latest stay with us.It is always encouraging for us to learn... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed February 5, 2015

I had positive experience there, The staff was helpful the minute I arrived there. the bellboy there named "Nicolas" don't know if it is his real name there. he was very helpful; he went far and beyond to help me, I speak no Chinese and he went the got me a sim card, told me of many local stores where... More 

Helpful?
Thank 2015javi
Nancy2011, Director of Marketing & Communications at Sofitel Zhengzhou, responded to this review

Dear 2015javi: Greetings from Sofitel Zhengzhou ! I would like to thank you for choosing our hotel as your accommodation and taking the time to tell us about your experience during your stay. I am pleased to know that you were satisfied with our Staff. It is always encouraging for us to learn that our guests are happy with us... More 

Indianapolis, Indiana
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 20, 2014

Just a positive experience from the moment we walked in the door. The staff, service, accomodations and restaurant were excellent! The beds are extremely comfortable and not like typical Chinese hotel beds. You don't want to get up! Our room was quiet and very relaxing. The General Manager, Rudy Rodas, is a pure gentleman and knows how to make his... More 

Helpful?
Thank patriot1962
Nancy2011, Director of marketing & communications at Sofitel Zhengzhou, responded to this review

Greetings from Sofitel Zhengzhou International! We very much appreciate your taking time sharing your experience during your recent stay at Sofitel Zhengzhou and are delighted to know that you had a pleasant stay with us . Ruday Rodas as our general manager, he has led us to provide superior levels of service to all guests . Your feedback is very... More 

Zhengzhou, China
1 review
5 of 5 stars Reviewed December 8, 2014

best hotel in Zhengzhou with great value. the service is excellent. especially one Hskp staff Mrs Sun, she provided me an unforgettable experence and another staff helped me to set the GPS outside in the very cold winter, even hotel is under renovation and traffic is bad, i come back for the service and staff. they made me feel at... More 

Helpful?
Thank Zeng J
Nancy2011, Director of marketing&communications at Sofitel Zhengzhou, responded to this review

Greetings from Sofitel Zhengzhou International! I would like to thank you for choosing our hotel as your accommodation and taking the time to tell us about your experience during your stay. I am pleased to know that you were satisfied with our service. It is always encouraging for us to learn that our guests are happy with our services as... More 

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