We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel Zhengzhou

No.289 Chengdong Road, Jinshui District, Zhengzhou 450003, China
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Sofitel Zhengzhou
View Map
Add Photo Write a Review

354 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    113
    187
    39
    13
    2
See reviews for
6
7
11
52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (354)
  • Mar-May only
    (112)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (64)
All months
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel on numerous occasions over the last five years. The rooms are well appointed & comfortable with nice bathrooms. Minibar adequate & a choice of English language TV channels. Bed very comfortable. The age of the room & bathroom is becoming noticeable, however. The restaurant has really gone down hill noticeably each visit. Five years... More 

Was this review helpful? Yes
Nancy2011, Director of marketing and communications at Sofitel Zhengzhou, responded to this review

Dear ShanghaiGoat: Greetings from Sofitel Zhengzhou ! I would like to thank you for choosing our hotel as your accommodation and taking the time to tell us about your experience during your stay. And I am pleased to know that you were satisfied with our MYBED system. It is always encouraging for us to learn that our guests are happy... More 

Ottawa, Canada
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Very good hotel and good staff. Rooms are quiet , comfortable and modern. construction near by on road improvements but hotel not affected. Nice and complete breakfast with area for small children.Pool area needs upgrade

Was this review helpful? Yes
Nancy2011, Director of Marketing&Communications at Sofitel Zhengzhou, responded to this review

Dear Susanbrien, Greetings from Sofitel Zhengzhou ! I would like to thank you for choosing our hotel as your accommodation and taking the time to tell us about your experience during your stay. I am pleased to know that you were satisfied with our hotel. It is always encouraging for us to learn that our guests are happy with us... More 

Jakarta, Indonesia
Level Contributor
47 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 30, 2015

Was there for a few nights in late April. The hotel is part of a larger 'complex'. Holiday Inn, Crowne and Sofitel are within the same compound. There is a major construction outside the hotel. An underground tunnel is being built outside the hotel. Thus traffic and dust can be rather unmanageable. There is also renovation within the hotel. The... More 

Was this review helpful? Yes
Nancy2011, Director of marketing & communications at Sofitel Zhengzhou, responded to this review

Dear Bendychair, Greetings from Sofitel Zhengzhou ! I would like to thank you for choosing our hotel as your accommodation and taking the time to tell us about your experience during your stay. I am pleased to know that you were satisfied with our hotel. It is always encouraging for us to learn that our guests are happy with us... More 

Hong Kong, China
Level Contributor
74 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed April 13, 2015

We got stuck in Zhengzhou for 1 night and luckily the Sofitel there was great. The staff were serviable and their English was spot on. Of particular good service was the concierge who was extremely helpful and attentive to our needs. (He was working on the evening of Friday 3rd April). The hotel is quite new and also going under... More 

Was this review helpful? Yes
Nancy2011, Director of Marketing&Communications at Sofitel Zhengzhou, responded to this review

Dear Seigwailo, Greetings from Sofitel Zhengzhou International! I would like to thank you for choosing our hotel as your accommodation and taking the time to tell us about your experience at the Sofitel Zhengzhou International. I am pleased to see that you were satisfied with our services during your latest stay with us.It is always encouraging for us to learn... More 

Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

For hotel in ZhengZhou , the hotel is very good and comfortable , even though room space a bit small .. Friendly staff but for 5 star hotel , need to improve english language . But overall i will definitely come here again for my following trip ..

Was this review helpful? Yes
Nancy2011, Director of marketing&communications at Sofitel Zhengzhou, responded to this review

Dear Winterfell87: Greetings from Sofitel Zhengzhou International! I would like to thank you for choosing our hotel as your accommodation and taking the time to tell us about your experience at the Sofitel Zhengzhou International. I am pleased to see that you were satisfied with our services during your latest stay with us.It is always encouraging for us to learn... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed February 6, 2015

I had positive experience there, The staff was helpful the minute I arrived there. the bellboy there named "Nicolas" don't know if it is his real name there. he was very helpful; he went far and beyond to help me, I speak no Chinese and he went the got me a sim card, told me of many local stores where... More 

Was this review helpful? Yes
Nancy2011, Director of Marketing & Communications at Sofitel Zhengzhou, responded to this review

Dear 2015javi: Greetings from Sofitel Zhengzhou ! I would like to thank you for choosing our hotel as your accommodation and taking the time to tell us about your experience during your stay. I am pleased to know that you were satisfied with our Staff. It is always encouraging for us to learn that our guests are happy with us... More 

Indianapolis, Indiana
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 20, 2014

Just a positive experience from the moment we walked in the door. The staff, service, accomodations and restaurant were excellent! The beds are extremely comfortable and not like typical Chinese hotel beds. You don't want to get up! Our room was quiet and very relaxing. The General Manager, Rudy Rodas, is a pure gentleman and knows how to make his... More 

Was this review helpful? Yes
Nancy2011, Director of marketing & communications at Sofitel Zhengzhou, responded to this review

Greetings from Sofitel Zhengzhou International! We very much appreciate your taking time sharing your experience during your recent stay at Sofitel Zhengzhou and are delighted to know that you had a pleasant stay with us . Ruday Rodas as our general manager, he has led us to provide superior levels of service to all guests . Your feedback is very... More 

Zhengzhou, China
1 review
5 of 5 stars Reviewed December 8, 2014

best hotel in Zhengzhou with great value. the service is excellent. especially one Hskp staff Mrs Sun, she provided me an unforgettable experence and another staff helped me to set the GPS outside in the very cold winter, even hotel is under renovation and traffic is bad, i come back for the service and staff. they made me feel at... More 

Was this review helpful? Yes
Nancy2011, Director of marketing&communications at Sofitel Zhengzhou, responded to this review

Greetings from Sofitel Zhengzhou International! I would like to thank you for choosing our hotel as your accommodation and taking the time to tell us about your experience during your stay. I am pleased to know that you were satisfied with our service. It is always encouraging for us to learn that our guests are happy with our services as... More 

Nanjing
Level Contributor
71 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed November 14, 2014

The service in this hotel is very nice, the rooms are also according to what we expect from a Sofitel hotel, however this particular hotel is a bit overaged and needs some renovation, the whole location consists of three hotels of different chains that are all under renovation right now. The breakfast buffet looks good on first view but is... More 

Was this review helpful? Yes 1
Nancy2011, Public Relations Manager at Sofitel Zhengzhou, responded to this review

Dear andie6931, We very much appreciate your taking time sharing your experience during your recent stay at Sofitel Zhengzhou and are delighted to know that you were satisfied with our service and new rooms. In order to have our whole facilities deliver better experience to our guests, currently our hotel has taken steps to renovate them at varied phases. The... More 

Questions? Get answers from hotel staff and past guests. Ask a question

113 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (65)
Viewed
Room/suite (11)
Viewed
Bathroom (5)
Viewed
Hotel & grounds (6)
Viewed
Dining (1)
Viewed
View from room (1)
Viewed
Other (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (48)
Viewed
Room/suite (22)
Viewed
Business center/function rooms (1)
Viewed
Dining (7)
Viewed
Hotel & grounds (2)
Viewed
Other (16)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Zhengzhou hotels
0.6 mi away
Hilton Zhengzhou
Hilton Zhengzhou
#3 of 1,220 in Zhengzhou
4.5 of 5 stars 62 reviews
1.7 mi away
JW Marriott Hotel Zhengzhou
JW Marriott Hotel Zhengzhou
#1 of 1,220 in Zhengzhou
4.5 of 5 stars 42 reviews
2.4 mi away
Novotel Zhengzhou Convention Centre Hotel
Show Prices
Show Prices
Show Prices
0.4 mi away
Holiday Inn Zhengzhou Zhongzhou
Holiday Inn Zhengzhou Zhongzhou
#9 of 1,220 in Zhengzhou
4.0 of 5 stars 194 reviews
2.1 mi away
Le Meridien Zhengzhou
Le Meridien Zhengzhou
#11 of 1,220 in Zhengzhou
4.0 of 5 stars 37 reviews
2.2 mi away
Sheraton Zhengzhou Hotel
Sheraton Zhengzhou Hotel
#6 of 1,220 in Zhengzhou
4.5 of 5 stars 10 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay