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Novotel Zhengzhou Convention Centre Hotel

Travelers' Choice award winner
Block 17A Graham Building CBD Outer Ring RD, Zhengzhou 450000, China
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Novotel Zhengzhou Convention Centre Hotel
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61 Reviews from our TripAdvisor Community

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Traveler rating
    31
    22
    4
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (61)
  • Mar-May only
    (18)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (16)
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Shanghai, China
Top Contributor
58 reviews 58 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Chose the upgrade based on Trip Advisor reviews. Not many options in Zhengzhou- good value for the price. Air con could have been colder...nothing seemed to change after pushing each day. No food options other than the restaurant in the hotel. Difficult to get a taxi. Ask hotel to arrange transfer to airport...cheap and a much nicer ride than the... More 

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Apia, Samoa
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Safe and Quiet Area. Staff are friendly and helpful. Their food was good I wish they could have used more spices in their cooking though for buffet and al carte menus. Their meat was fresh but cooking was average couldve been improved. They could have more English Speaking staff. Otherwise Novotel is a great hotel :) we enjoyed our stay... More 

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Seattle, Washington
Top Contributor
151 reviews 151 reviews
42 hotel reviews
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed April 1, 2015

First the room: I liked the bed and the clean bathroom. I did not like the low quality of the furniture and the fake everything else, including the plastic wood paneling on the walls. Service: they try but often fail. It took two reminders for house keeping to clean the room, other requests were filled promptly. Some personnel at the... More 

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Stephen L, Public Relations Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Zhengzhou Convention Centre. We are pleased to see that you were satisfied with our services during your recent stay with us. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We had discussed... More 

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2015

Had a excellent stay on the executive level. Enjoyed the executive lounge and the happy hour there. The room was spacious and clean with a very comfortable bed. The breakfast was very good with a wide selection of food. The staff were friendly and attentive. Would highly recommend this hotel if staying in Zhengzhou

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Stephen L, Public Relations Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

May i begin by thanking you for your review on Trip Advisor, your comments inspire us to strive harder in servicing our guests. Thanks for chossing Novotel Zhengzhou Convention Center, we are so happy you enjoyed your stayd and look forward to welcoming you back again. More 

Rumbeke, Belgium
Top Contributor
53 reviews 53 reviews
46 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 16, 2015

Zhengzhou is a business city, nothing beautiful about the city, so nothing for tourists. But when you are there for business, I can recommend this hotel. Very clean, nice rooms, good breakfast, very reasonable rates, just perfect

Was this review helpful? Yes 1
Stephen L, Public Relations Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Thanks for choosing Novotel Zhengzhou Convention Center, we are so happy you ehjoyed your stay and look forward to welcoming you back again. More 

Newcastle, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 15, 2014

This Novatel was a good hotel better than many other Novatel's, the rooms were comfortable with King beds. Usual Chinese policy of No Airconditioning but when requested (firmly)they switched it on for our rooms. Food was good with a variety of western/asian choices at breakfast however English language skills were lacking in many of the staff. Downstairs coffee shop was... More 

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Stephen L, Public Relations Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Thanks for chossing Novotel Zhengzhou Convention Center, we are so happy you enjoyed your stayd and look forward to welcoming you back again. More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed October 29, 2014

My first experiences in Zhengzhou and Novotel Zhengzhou. My initial thoughts was that any Novotel brand will be about two notches below Sofitel level but Novotel Zhengzhou surprised me entirely. The rooms were spacious, furnishing and amenities were of high standard and staff properly trained. The staff really tried very hard to assist. Definitely better than the numerous Sofitel properties... More 

Was this review helpful? Yes
Stephen L, Public Relations Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

May i begin by thanking you for your review on Trip Advisor, your comments inspire us to strive harder in servicing our guests. Thanks for chossing Novotel Zhengzhou Convention Center, we are so happy you enjoyed your stayd and look forward to welcoming you back again. More 

Stockholm, Sweden
Top Contributor
64 reviews 64 reviews
63 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed September 11, 2014

This hotel is really good, it was my first choice for accommodation when I travel to Zhengzhou. Frankly, I moved to Hilton Zhengzhou after it opened because I'm gold member for HHonors. Still there are some advantages for this Novotel: 1. Price-- it's always lower than Hilton, Le Meridian and JW MArriott in the city. 2. The service is always... More 

Was this review helpful? Yes 2
Stephen L, Public Relations Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Thanks for chossing Novotel Zhengzhou Convention Center, we are so happy you enjoyed your stayd and look forward to welcoming you back again. More 

Hong Kong
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 13, 2014

Good location in new financial district with views of the new art complex. New modern hotel with good amenities. Excellent service from the staff. Attentive and polite with attention to details. Very comfortable and big room with nice bed and a selection of pillows to choose from.

Was this review helpful? Yes 1
Stephen L, Public Relations Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Thanks for chossing Novotel Zhengzhou Convention Center, we are so happy you enjoyed your stayd and look forward to welcoming you back again. More 

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