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Novotel Zhengzhou Convention Centre Hotel

Travelers' Choice award winner
Block 17A Graham Building CBD Outer Ring RD, Zhengzhou 450000, China
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Novotel Zhengzhou Convention Centre Hotel
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62 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
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  • Mar-May only
    (18)
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New York City, New York
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Friendly staffs to greet and nice service. Good advice for restaurant menu selection. Great buffet with variety food choices but not too many choice for western food. It was great hotel for business trip. The room quality has reduced due to high volume of Domestic travelers who violate the non smoking rule inside guest rooms. The price is very economic... More 

Was this review helpful? Yes
Stephen L, Public Relations Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Thanks for choosing Novotel Zhengzhou Convention Center, we are so happy you enjoyed your stay and look forward to welcoming you back again. More 

Shanghai, China
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Chose the upgrade based on Trip Advisor reviews. Not many options in Zhengzhou- good value for the price. Air con could have been colder...nothing seemed to change after pushing each day. No food options other than the restaurant in the hotel. Difficult to get a taxi. Ask hotel to arrange transfer to airport...cheap and a much nicer ride than the... More 

Was this review helpful? Yes
Stephen L, Public Relations Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Thanks for choosing Novotel Zhengzhou Convention Center, we are so happy you enjoyed your stay and look forward to welcoming you back again. More 

Apia, Samoa
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 20, 2015

Safe and Quiet Area. Staff are friendly and helpful. Their food was good I wish they could have used more spices in their cooking though for buffet and al carte menus. Their meat was fresh but cooking was average couldve been improved. They could have more English Speaking staff. Otherwise Novotel is a great hotel :) we enjoyed our stay... More 

Was this review helpful? Yes
Stephen L, Public Relations Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

We are pleased to read you enjoyed staying with us! As about the food, if you order a la carte and prefer more spices, please tell the staff when you order and we'll try our best to satisfy you. We continuously concentrate on improving our staff's english skills,We appreciate your feedback and lookforward to your next visit to Zhengzhou! More 

Seattle, Washington
Level Contributor
151 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
3 of 5 stars Reviewed April 1, 2015

First the room: I liked the bed and the clean bathroom. I did not like the low quality of the furniture and the fake everything else, including the plastic wood paneling on the walls. Service: they try but often fail. It took two reminders for house keeping to clean the room, other requests were filled promptly. Some personnel at the... More 

Was this review helpful? Yes
Stephen L, Public Relations Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Zhengzhou Convention Centre. We are pleased to see that you were satisfied with our services during your recent stay with us. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We had discussed... More 

Melbourne, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 11, 2015

Had a excellent stay on the executive level. Enjoyed the executive lounge and the happy hour there. The room was spacious and clean with a very comfortable bed. The breakfast was very good with a wide selection of food. The staff were friendly and attentive. Would highly recommend this hotel if staying in Zhengzhou

Was this review helpful? Yes
Stephen L, Public Relations Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

May i begin by thanking you for your review on Trip Advisor, your comments inspire us to strive harder in servicing our guests. Thanks for chossing Novotel Zhengzhou Convention Center, we are so happy you enjoyed your stayd and look forward to welcoming you back again. More 

Rumbeke, Belgium
Level Contributor
53 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed January 16, 2015

Zhengzhou is a business city, nothing beautiful about the city, so nothing for tourists. But when you are there for business, I can recommend this hotel. Very clean, nice rooms, good breakfast, very reasonable rates, just perfect

Was this review helpful? Yes 1
Stephen L, Public Relations Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Thanks for choosing Novotel Zhengzhou Convention Center, we are so happy you ehjoyed your stay and look forward to welcoming you back again. More 

Newcastle, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 15, 2014

This Novatel was a good hotel better than many other Novatel's, the rooms were comfortable with King beds. Usual Chinese policy of No Airconditioning but when requested (firmly)they switched it on for our rooms. Food was good with a variety of western/asian choices at breakfast however English language skills were lacking in many of the staff. Downstairs coffee shop was... More 

Was this review helpful? Yes
Stephen L, Public Relations Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Thanks for chossing Novotel Zhengzhou Convention Center, we are so happy you enjoyed your stayd and look forward to welcoming you back again. More 

Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed October 29, 2014

My first experiences in Zhengzhou and Novotel Zhengzhou. My initial thoughts was that any Novotel brand will be about two notches below Sofitel level but Novotel Zhengzhou surprised me entirely. The rooms were spacious, furnishing and amenities were of high standard and staff properly trained. The staff really tried very hard to assist. Definitely better than the numerous Sofitel properties... More 

Was this review helpful? Yes
Stephen L, Public Relations Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

May i begin by thanking you for your review on Trip Advisor, your comments inspire us to strive harder in servicing our guests. Thanks for chossing Novotel Zhengzhou Convention Center, we are so happy you enjoyed your stayd and look forward to welcoming you back again. More 

Stockholm, Sweden
Level Contributor
64 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed September 11, 2014

This hotel is really good, it was my first choice for accommodation when I travel to Zhengzhou. Frankly, I moved to Hilton Zhengzhou after it opened because I'm gold member for HHonors. Still there are some advantages for this Novotel: 1. Price-- it's always lower than Hilton, Le Meridian and JW MArriott in the city. 2. The service is always... More 

Was this review helpful? Yes 2
Stephen L, Public Relations Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Thanks for chossing Novotel Zhengzhou Convention Center, we are so happy you enjoyed your stayd and look forward to welcoming you back again. More 

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