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All 926 Harbin hotels

Sofitel Wanda Harbin

5.0 of 5 Hotel   |   No.68 Ganshui Road, Xiangfang District, Hei Long Jiang, Harbin 150090, China
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Sofitel Wanda Harbin
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Ranked #4 of 926 Hotels in Harbin
Certificate of Excellence 2014
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300 reviews from our community

Traveler rating
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64
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Sofitel twice in my recent trip to Harbin (two single nights a few days apart). Both times we were there the staff were fantastic, especially the concierges, assisting us in our travel arrangements and with our general queries. The hotel is well located opposite a golf course and Dragon Tower, and between two shopping complexes. The... More 

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China
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

This is my third stay at your hotel , and the experience only seems to get better each time.My work takes me all around the world , staying in many hotels , in many countries. The Sofitel Harbin , really is one of the best , as mentioned above. Please keep up the great work , it really does make... More 

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Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear Cindy Wang, Greeting from Sofitel Wanda Harbin. We very much appreciate your comments regarding your stay at the Sofitel Wanda Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

Xiamen, China
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As you will quickly determine, there are very few International hotels in Harbin. It is clear that the city holds little attraction for their guests and its major features appear to be -25C temperatures during the day and the Ice Festival (which I cannot endorse). The Sofitel is old compared to the majority of its kind in China. In its... More 

Was this review helpful? Yes 1
Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear Roger P, Greeting from Sofitel Wanda Harbin! Thank you for taking the time to tell us about your experience at the Sofitel Wanda Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback... More 

Bangkok, Thailand
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent 2 nights at the Sofitel Wanda Harbin during Christmas Eve. The hotel is located close to the Wanda Mall, which makes it very convenient for food and shopping. The rooms are standard but are fully equipped. The best thing I love is the big humidifier they provide in the rooms which makes my sleep more comfortable in such... More 

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Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear Jade644: Greeting from Sofitel Wanda Harbin! Thank you for taking the time to tell us about your experience at the Sofitel Wanda Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is... More 

Hong Kong, China
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 9, 2014

I travelled to Harbin last Thursday. It was minus 15 degrees and snowy. I am very glad that I found this hotel. My colleague used to stay at this hotel a lot. It is not a brand new hotel. But the facilities are well maintained. The hotel has prepared carefully for guests, including air moisturizer. I also like the multiple... More 

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Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear Jia H, Greeting from Sofitel Wanda Harbin. Thank you for taking the time to tell us about your experience at the Sofitel Wanda Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback... More 

Ottignies-Louvain-la-Neuve, Belgium
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed October 17, 2014

I stayed here 2 nights. The rooms are pretty standard with all the usual amenities. The only complaint is that I couldn't get the air conditioner to work. Wifi is free but like most places in china don't expect to stream videos. The hotel has all the doings of a luxury place but the workmanship on the tiles and painting... More 

Was this review helpful? Yes 1
Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear lofberg, Greeting from Sofitel Wanda Harbin. Thank you for taking the time to tell us about your experience at the Sofitel Wanda Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding your comments, due to outside getting cold during this period in Harbin, so it was a... More 

Perth, Australia
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 5, 2014

It was very cold in January 2014 when we landed in Harbin for the Ice and Snow Festival. Staff were very helpful when we wanted to find out where to get hand and foot warmers. Shopping centre was close, within easy walking distance.

Was this review helpful? Yes
Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear Value Guest, Greeting from Sofitel Wanda Harbin. We very much appreciate your comments regarding your stay at the Sofitel Wanda Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

Melbourne, Australia
Top Contributor
64 reviews 64 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 1, 2014

Next to a small shopping centre. Refused to pick my up from train station after work hours, I had to take a taxi at the middle of the night which I felt unsafe. The room was ok, a little messy with loads of unnecessary decorations.

Was this review helpful? Yes
Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear Value Guest, Greeting from Sofitel Wanda Harbin. Thank you for taking the time to tell us about your experience at the Sofitel Wanda Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback... More 

Xiamen, China
Top Contributor
54 reviews 54 reviews
24 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 13, 2014

The winter in Harbin is brutal and you are better off inside than out. This hotel is an oasis in a great location within the Wanda brand. Hotel has swimming pool/gym/spa and is right next to the Wanda Plaza with restaurants and coffee shops. Stay here if you want a pleasant experience.

Was this review helpful? Yes 1
Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear Value Guest: Greeting from Soiftel Wanda Harbin. We very much appreciate your comments regarding your stay at the Sofitel Wanda Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

Hong Kong, China
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 9, 2014

We stayed at Sofitel Harbin last December. Didn't like the experience. We arrived at midnight with two toddlers. There was no bell desk, or front desk to help us with out luggages when we got off the cab. The lights in the lobby was dimmed owing to the time (very strange) and there was only one person on duty at... More 

Was this review helpful? Yes
Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear Value Guest: Greeting from Sofitel Wanda Harbin. Thank you for taking the time to tell us about your experience at the Sofitel Wanda Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback... More 

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Additional Information about Sofitel Wanda Harbin

Address: No.68 Ganshui Road, Xiangfang District, Hei Long Jiang, Harbin 150090, China
Location: China > Heilongjiang > Harbin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Wanda Harbin 5*
Number of rooms: 322
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Also Known As:
Sofitel Wanda Harbin Hotel Harbin
Accor Wanda Harbin
Sofitel Harbin
Harbin Sofitel
Hotel Style:
#2 Spa Hotel in Harbin
#3 Luxury Hotel in Harbin
#21 Best Value Hotel in Harbin

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