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Sofitel Wanda Harbin

No.68 Ganshui Road, Xiangfang District, Hei Long Jiang, Harbin 150090, China
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Sofitel Wanda Harbin
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Ranked #3 of 943 Hotels in Harbin
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328 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (328)
  • Mar-May only
    (72)
  • Jun-Aug only
    (95)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (102)
All months
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed at this property in April 2015. Staff was a bit cold, but the general experience compared to the alternatives in Harbin was great. Everything in the room worked well and the maid service was very good. Internet service was typical for China.

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Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear Jeff C, Greeting from Sofitel Wanda Harbin. We very much appreciate your comments regarding your stay at the Sofitel Wanda Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I never saw the FD staff is so enthusiasm like that, They a so yong but they all have a very good major in them work ,its amazing thing . Especially the girl "Vera" ,Very kind name , alike herself.When i live there time she help me find where to eat best snack ,tell me where maybe i will like... More 

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Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear GOOD L, Greeting from Sofitel Wanda Harbin. We very much appreciate your comments regarding your stay at the Sofitel Wanda Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at sofitel harbin from time to time,alway on the 18 th floor lounge,i have found the service and staff very helpful, it is within the bussiness district were i go for work,staff like demi ,elva, joanna etc;etc extremley helpful &im going back for the ice festival agian in 2016 and saying there

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Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear Michael P, Greeting from Sofitel Wanda Harbin. We very much appreciate your comments regarding your stay at the Sofitel Wanda Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

Harbin, China
1 review
5 of 5 stars Reviewed 2 weeks ago

I have been a regular Business visitor to the Sofitel Wanda Harbin for nearly 3 years. The fact I keep returning demostrates my liking of this Hotel. Just recently I was fortunate enough to bring my Family to stay there with me. The Hotel went "over and above" for this special trip for us. They met us in the reception... More 

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Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear Mr. Ben Clements, Greeting from Sofitel Wanda Harbin. We very much appreciate your comments regarding your stay at the Sofitel Wanda Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to... More 

Tucson, Arizona
Level Contributor
260 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 5 nights for a business meeting in Harbin. I was very pleased with the property. Looks great and the rooms are large and modern. I was disappointed with the air conditioning as the daytime temperatures in Harbin were over 30 degrees, the room never seemed to get very cool. It made it a bit difficult to... More 

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Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear Bubba G, Greeting from Sofitel Wanda Harbin. We very much appreciate your comments regarding your stay at the Sofitel Wanda Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed in this hotel for two nights in June on business and was not disappointed. The hotel benefits form an excellent location, excellent helpful staff and is incredibly comfortable. The breakfast selection was brilliant with plenty of fresh juices and baked breads

Was this review helpful? Yes
Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear Sean O, Greeting from Sofitel Wanda Harbin. We very much appreciate your comments regarding your stay at the Sofitel Wanda Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

NYC
Level Contributor
160 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed June 22, 2015

Stayed in this hotel for 2 nights. Rooms are big enough, well maintained and clean . Bed provides good sleeping quality. Reception was efficient at check in, however, as I was paying for the group check out took some time. It was really surprising to see guests smoking in queue to the reception. Beware about aircon that is blowing hard... More 

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Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear MagusRU, Greeting from Sofitel Wanda Harbin. We very much appreciate your comments regarding your stay at the Sofitel Wanda Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

Shanghai
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 5, 2015

I have been visiting Harbin on a consistent bases since 2012 and I have been in this hotel several times and it has never been one of my favorite in town. Rooms have always been nice and clean, decent service, nice gym and swimming pool. The restaurant food was nothing exceptional and in three years the menu' has never changed...... More 

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Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear Fabrizio F, Greeting from Sofitel Wanda Harbin. Thank you so much for your feedback which was really encourage us to provide much better service for every guest. We very much appreciate your comments regarding your stay at the Sofitel Wanda Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I... More 

japan
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 28, 2015

Stayed at this hotel while in Harbin on an extended business trip, and have nothing but praise for this facility. The staff was most accommodating, and truly interested in making sure that all of my needs as a guest were more than taken care of 24/7. Was impressed with all that was done by management, dining, and lobby personnel to... More 

Was this review helpful? Yes 2
Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear cb55, Greeting from Sofitel Wanda Harbin. We very much appreciate your comments regarding your stay at the Sofitel Wanda Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

UK
Level Contributor
107 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed April 22, 2015

Huge hotel, with huge lobby area that lacks any ambience, if anything a whiff of faded glory. There are even no chairs where you can sit and wait for people coming to see you/pick you up, you have to sit about 100m down the hall looking sideways. Still the rooms are fine, well appointed and very quiet -excepting the traditional... More 

Was this review helpful? Yes 1
Sofitel_GM, General Manager at Sofitel Wanda Harbin, responded to this review

Dear jmwb, Greeting from Sofitel Wanda Harbin! Thank you for taking the time to tell us about your experience at the Sofitel Wanda Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is... More 

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