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All 922 Harbin hotels

Shangri-La Hotel Harbin

4.5 of 5 Hotel   |   No.555 Youyi Road, Daoli District, Harbin 150018, China
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Ranked #1 of 922 Hotels in Harbin
A recent review
3 of 5 stars reviewed 2 days ago
alastair4 Christchurch, New Zealand
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713 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Christchurch, New Zealand
Top Contributor
73 reviews 73 reviews
49 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My first time in Harbin staying at the Shangri la for just the one night . i booked a Horizon room that was rather small compared to that of other Shangri La hotels. The location has a nice river view and the lounge was a good size and offered a good service. Check in was surprisingly slow which was rather... More

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Sydney, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel is well-versed in every aspect plus a good location and a superb river view of the best in Harbin. I am a long stay on business travel guest to the hotel. I am perfectly pleased with their services and foods, particularly the services staff that I think are the best from my 20 years travel experience in China.

Review collected in partnership with shangri-la.com

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Montreal, Canada
Top Contributor
105 reviews 105 reviews
102 hotel reviews
259 helpful votes 259 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I took a Horizon club floor room, predicting it to be somehow better, but was disappointed. Room was small and cramped, with about 45 cm (17 inch) left for passage between the desk and the bed! (See picture attached). No separate shower cubicle, only a bathtub, which is very small and old, with no hand shower. Water pressure was also... More

Was this review helpful? Yes 2
MichelleMao, Public Relations Manager at Shangri-La Hotel Harbin, responded to this review

Dear Nomad6022, thank you for your review about our property. We are glad to know that you enjoyed the service here with us. Our experienced staff are well-trained and provide professional service. Our rooms are finely decorated, clean and well maintained. The prime location along the bank of Songhua River, with the nice view over the River, is unbeatable and... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Right next to the river, not too far from the central pedestrian street, a little hard to get a taxi. Room is ok nothing special. Need a car to get around the city. No good restaurants near by, room service average.

Was this review helpful? Yes 1
MichelleMao, Public Relations Manager at Shangri-La Hotel Harbin, responded to this review

Dear Lei D, thank you for your feedback. Guest's opinion is our prior concern. Located on the bank of Songhua River, Shangri-La Hotel, Harbin is the first international 5-star hotel in the city. For guests' convenience, we set up a taxi waiting area on the right of the main entrance. Our concierge staff would also assist guests to get taxies... More

San Francisco
Top Contributor
103 reviews 103 reviews
90 hotel reviews
186 helpful votes 186 helpful votes
4 of 5 stars Reviewed August 22, 2014

Shangri-La is one of the few better choices of hotels in Harbin. Situated at a good part of town - it is a bit farther from the CBD than I like but this also means it is farther away from the usual traffic jam of city , AND it is right next to Songhua River so the surroundings including the... More

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Winfield, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 17, 2014

This is the hotel I always visit when I come to Harbin. I have spent from few days till three weeks. Since my first visit on 2007, I have experienced always a pleasant stay. Personnel are friendly and want to collaborate with any need you may need. The food is really good, in my room I always have fresh fruits,... More

Review collected in partnership with shangri-la.com

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Hong Kong
1 review
5 of 5 stars Reviewed August 16, 2014

I found the stay at this hotel on par with any 5 star in major cities around the world. Customer service is excellent! The duty manager resolved my concerns smoothly and professionally. The lounge and restaurant staff were prompt and helpful

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Tokyo, Japan
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 23, 2014

Breakfast at the Horizon Club serves "grilled to order" lamb chops. I was very impressed. Dimsum lunch at the Shang Palace was fantastic too. Great view from the room, impressive gym. The concierge service was not up to 5 star standards, but other than that I enjoyed my stay very much.

Review collected in partnership with shangri-la.com

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Beijing, China
Contributor
12 reviews 12 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 10, 2014

The hotel is located besides the river, good view. The room is nice and clean, the service is excellent. The breakfast area is little bit crowded, but the food is tasty. Far from the shopping area and not easy to find a taxi.

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Burlington, Vermont
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed July 3, 2014

For the amount of money (I believe it was about 1,200 CNY a night -- about $200 US),the room itself was kind of Holiday Innish. It was just a room, not good and certainly nothing great. The bathroom was EXTREMELY small (sitting on the toilet, I could touch the shower, the sink, and the door easily). There were no upgrades... More

Was this review helpful? Yes 1
MichelleMao, Public Relations Manager at Shangri-La Hotel Harbin, responded to this review

Dear Cassondra H, Thank you for your review about our property. With a good reputation, Shangri-La Hotel, Harbin is the first international 5-star hotel in the city and has been in operation for 15 year. The professional service, sincerely provided by our experienced staff is well recognized by our guests. The prime location along the bank of Songhua River, with... More

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Additional Information about Shangri-La Hotel Harbin

Address: No.555 Youyi Road, Daoli District, Harbin 150018, China
Location: China > Heilongjiang > Harbin
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Shangri-La Hotel Harbin 4.5*
Number of rooms: 404
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Also Known As:
Shangri La Hotel Harbin
Shangri La Harbin

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