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Shangri-La Hotel Harbin

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No.555 Youyi Road, Daoli District, Harbin 150018, China
Shangri-La Hotel Harbin
Best prices for: 1 room 1 guest
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Ranked #1 of 927 Hotels in Harbin
A recent review
4 of 5 stars reviewed 1 week ago
Daniel A Beijing, China
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747 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beijing, China
Top Contributor
187 reviews 187 reviews
14 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 1 week ago

I read the reviews and many people complained about it not being a nice Shangri-La Hotel. It wasn't the best, but it also doesn't cost as much as the nicer Shangri-la's. We know we get what we pay for right? So, if you want a nicer place, pay more. The rooms are nice, could be better and larger, but the... More 

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Gold Coast, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Stayed for one night at the beginning of the Lunar New Year holiday. The Good: The staff here are quite attentive and helped out with all questions, bags etc. The hotel is close to a lot of the good attractions in town (the ice festival, Central Street, etc). The buffet is well done and comprehensive. The ice bar is a... More 

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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I'm glad I have chosen the Shangri-La when I visited Harbin. This hotel is at a great location, the front desk service is excellant, the manager is so helpful. I stayed here 3 nights, the room is very comfortable. The breakfast choice is good. Five-star service. Very happy stay experience!

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Shanghai, China
Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel was very nice. Staff was very friendly but rooms are small and many can't fit an extra bed. The kids liked the breakfast buffet. You could see the ice festival from our room off in the distance. I would recommend it as a good place in Harbin.

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Antwerp, Belgium
Top Contributor
115 reviews 115 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed February 22, 2015

Dear Madame, Sir, I'm a Diamond member, went to several Shangri-La and Kerry hotels around the world. This Shangri la has by far not the same standard as all the other Shangri la hotels even its rated 5 stars!!! ROOMS: The rooms are clean but very small. Very little space between bed end and TV desk. Almost no means to... More 

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Sydney, New South Wales, Australia
Contributor
15 reviews 15 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 21, 2015

Great hotel within short walk along river to town. Great view to the Snow & Ice Show across the frozen river. Hotel staff very attentive, thoroughly enjoyed our stay. The ice bar and restaurant attached to hotel was a great experience.

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Manchester, United Kingdom
Top Contributor
62 reviews 62 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 19, 2015

Excellent location for Ice Festival, Snow Sculpture Park, Central Street, Songhue River, Temple of Bliss Buddhist Temple, Siberian Tiger Reserve - all only a short taxi ride away. Concierge Hubert Rong was more than a luggage/taxi manager he became our 'Tour Advisor' suggesting best times, prices and events to see and do, it made our time in Harbin very pleasant... More 

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Hong Kong, China
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 9, 2015

Non smoking floors and public areas much appreciated. Fastastic 'Ice Bar' attached to hotel, built out of ice, where you can eat and drink, sitting on an ice seat at an ice table. Centrally placed for access to the outstanding main ice and snow sculptures and attractions, and for Harbin town. Contact staff good English. Very informative re tickets, taxis,... More 

Review collected in partnership with shangri-la.com

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Shanghai, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 28, 2015

Had an enjoyable stay in the Harbin Shangri-la visiting the ice festival and snow scuptures. Excellent location , accomendations and service. If you are planning on going to Harbin, treat yourself to the Shangri- La.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Reading, Berkshire
Top Contributor
50 reviews 50 reviews
31 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed January 27, 2015

We stayed here as part of a tour, so not sure about the specific cost and whether it was good value for money - however we really enjoyed the Shangri-La. There was a really comfortable seating area in the reception where you could have drinks and snacks - and for New Year there was band playing. Breakfast was excellent with... More 

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