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All 734 Harbin hotels

Shangri-La Hotel Harbin

4.5 of 5 Hotel   |   No.555 Youyi Road, Daoli District, Harbin 150018, China
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Ranked #1 of 734 hotels in Harbin
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed March 1, 2014
HKLouise Shanghai, China
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684 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Shanghai, China
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 1, 2014

I stayed there for a business trip to Harbin. Nothing too out of the ordinary but have to say we had a problem with one of the scallop dishes from the Chinese restaurant on the ground floor. The scallops were sour and mentioned it to the staff. She was very professional about it. Informed the chef and didn't charge us... More

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Shanghai, China
2 reviews
3 of 5 stars Reviewed February 24, 2014

This hotel is very average for the price. Came for the Ice festival with 2 kids. Breakfast food was ok. Eggs must be ordered. Cereal depleted each morning. Fruit not ripe. Pancakes and waffles were cold. Ate dinner in hotel at the Coffee shop. Daughter ordered Pepperoni pizza. Came loaded with red and green peppers in addition to pepperoni. Chicken... More

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London, United Kingdom
Top Contributor
52 reviews 52 reviews
39 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed February 22, 2014

I chose the Shangri La because it was a brand I am familiar with and was confident I would find enough staff members who would be able to help me in my language - English. How right I was! The wonderful staff on Concierge were able to answer all my questions and provide advice on what they considered to be... More

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Hanói, Vietnã
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 19, 2014

I stayed only one night to visit the Ice and Snow Festival. The rooms are confortable but the mini bar lacked variety. There were prices for many itens that had not been replaced. There was a pot to boil water but no coffee or tea. The view to the river from my room window was nice. Breakfast was excellent. The... More

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MichelleMao, Public Relations Manager at Shangri-La Hotel Harbin, responded to this review

Dear vac90, Thanks very much for your review. Guest comments are our first concern. We will make the related departments informed about your opinion and make effort to improve if possible. Wish to welcome you back soon in the near future. More

Hong Kong
Contributor
16 reviews 16 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2014

From the pick up at the airport to checkin to room service, Shangrila delivered first class service. Good varieties of food for breakfast. Room service is efficient. The location is good. Thank you Shangrila!

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Shanghai, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 17, 2014

My wife and I attended Harbin for the ice festival, and as such we did not arrive back to the hotel until well after the two hour complimentary drink period. So for people thinking of staying in an executive suite with club lounge access you need to be aware there is a 'no open bar' policy and drinks can only... More

Review collected in partnership with shangri-la.com

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Shenyang, China
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2014

Best location if you want to visit the snow and ice festival, which we did. The standard of the rooms was not what we have experienced in others Shangri-La´s but we just stayed for one night so it was ok. The kids enjoyed the pool and the parents the gym. Over all good facilities and very professional staff in the... More

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HK
Contributor
14 reviews 14 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 15, 2014

Enjoyable stay in Harbin. Hotel was great and staff helpful. Recommend leaving hotel by foot and walking across the frozen river to the Park! Very cold but great! Hotel is a standard Shangri-la so you will get good service and nice rooms!

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Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 15, 2014

Standardized feel of Shangrila everywhere but gives you some assurance of quality. Thought wifi was slow. Restaurants were good. Gym is old though. Equipment needs to be upgraded (more than years old). Similar for the exercise mats.

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Beijing
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 of 5 stars Reviewed January 28, 2014

Pleasant stay due to great service and good facilities. Location could have been better, closer to the city, though this hotel is closest to the Ice Festifal Grounds. The shuttle service from/to the airport was excellent.

Review collected in partnership with shangri-la.com

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Additional Information about Shangri-La Hotel Harbin

Also Known As:
Shangri La Hotel Harbin
Shangri La Harbin
Address: No.555 Youyi Road, Daoli District, Harbin 150018, China
Location: China > Heilongjiang > Harbin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Harbin
#29 Best Value Hotel in Harbin
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Shangri-La Hotel Harbin 4.5*
Official Description (provided by the hotel):
A best business hotel in Harbin. It boasts a picturesque window view of the Songhua River. It is a 15-minute drive from an over-a-century Central Street featuring the Continental architecture, and from the Sun Island rated as a National 5-A Tourist Attraction. It is a 45-munite ride from the city’s international airport and 20 minutes from the railway station.The Hotel has 404 rooms with a spectacular view out of the river-facing windows, especially in icy and snowy winters. The rooms are finely decorated and fully equipped with free broadband internet access. The rooms are extremely clean and well maintained. The Hotel is well-known for its market-leading cuisines in its Chinese and Western restaurants. The Chinese restaurant serves Cantonese and local foods. The Coffee Garden caters international buffets, à la cart foods and beverages. In-room dining runs 24 hours. A vegetarian menu is available in all the outlets. Singing is performed in the Lobby Lounge every night. The hotel is really proud of its unparalleled catering services as well as its excellent banquet and conference facilities in the city. The hotel has a health and fitness centre, a business centre and a sundry shop. It also provides services like massage, air ticketing, laundry and limousine transport and parking. A waterfront park which stretches about 2-km is a few steps from the hotel. There you can enjoy a pleasant walk as well as a morning workout. An internationally acclaimed brand, professional service and hospitality philosophy will be an assurance of a high-end business traveler. ... more   less 
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