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InterContinental Shijiazhuang

Certificate of Excellence
4.5 of 5
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No.119 Huai'an East Road, Yuhua District, Shijiazhuang 050030, China
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InterContinental Shijiazhuang
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94 Reviews from our TripAdvisor Community

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Wroclaw, Poland
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The rooms are beautifully appointed, great bathroom with both good sized tub and a shower. Toiletries of high quality. This is a city with really bad air and so the air filter was highly appreciated. Great pillows in room and you can order special ones if you wish. The bed very comfortable making it hard to get up in the... More 

Helpful?
Thank ilona w
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Shijiazhuang. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your... More 

Vienna, Austria
Level Contributor
88 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed October 5, 2015 via mobile

i many times stay in this hotel, i join also the ihg and ambassador program, but i have to say that the service and quality goes down extremly. the prices going up but aervice becomes poor no help when i go out of taxi with my bags, check in is very slow, the ordered food is not comeing as ordered,... More 

Helpful?
Thank markus20er
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear guest, Thank you for taking time to write to us on your stay experience. We sincerely disappointed that we unable to meet your expectation and will take immediate action to rectify those issues with the related department to ensure same thing will not happen again. I wish to have the chance to welcoming you back to Shijiazhuang and to... More 

Beijing Region, China
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 8, 2015

Stayed one night for business. Staff brisk, efficient and no problems with communications. There's a air purifier in every room though I never checked to see if it was working properly - necessary because the city itself was enveloped in a noxious haze and lacked any appeal whatsoever. Breakfast was fine, check-in and out was trouble free. No complaints.

Helpful?
Thank Peter G
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear guest, thank you for taking time to write to us on your stay experience. Also we will share your comments with our team and we will keep improving our service standard. we are always seeking feedback from our guests to understand what they value and what can be improved, so we are grateful for your comments will be improved... More 

Johannesburg, South Africa
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 28, 2015

The choice of Intercontinental was made by our Chinese partner. Overall the hotel is good and is very close to a shopping mall with a wide range of foods, etc. The room was adequate by Chinese hotel standards but checking in took for ever. However, in what is not a tourist city worth staying at.

Helpful?
Thank RTW999
icshijiazhuang, 公关经理 at InterContinental Shijiazhuang, responded to this review

Dear Guest, Thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look... More 

Glasgow, United Kingdom
Level Contributor
178 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed March 22, 2015 via mobile

This hotel is really comfortable. Huge rooms, English channels including movies (free) , friendly staff, and every luxury in the room such as ipod dock and even theatre sound equipment. The international buffet is about as good as you'll get with a few western dishes available If spicy duck heads, and pigs trotter soup don't appeal! Expensive by local standards,... More 

Helpful?
Thank Eddie G
icshijiazhuang, 公关经理 at InterContinental Shijiazhuang, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Shijiazhuang. We are very glad to know that our staff and service helped in making your visit enjoyable, Meanwhile, we take our guest comments very seriously accommodations. Thank you again for your feedback and support and we look forward to... More 

Montreal, Canada
Level Contributor
152 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 438 helpful votes
1 of 5 stars Reviewed February 14, 2015

Intercontinental is the highest grade hotel of the IHG group, and was supposed to be the crème-de-la-crème, but in fact this stay was simply hell, although I am a platinum-ambassador with them. The biggest problem was the room temperature. Air-condition was heating full force, without the ability to shut it off. I called maintenance several time but nothing helped, it... More 

Helpful?
4 Thank nomad6022
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Shijiazhuang. We sincerely apologize for the inconvenience due to the air conditioning system and will definitely rectify the issues that were being brought up. Rest assured that we are looking into both our software and hardware facilities, ensuring that we... More 

Semey, Kazakhstan
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed February 11, 2015

This hotel is wonderful, I really loved it! Unfortunately I had just 1 night stay there, and i really wish I could stay there longer! It had the softest , greatest bed i've ever slept in! I really had to push my self to get up, I could spend in it a week!

Helpful?
Thank sionna20
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear Guest, We are really delighted that you enjoyed our hotel. thank you for taking the time to share your valuable feedback with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near... More 

Cincinnati, Ohio, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 7, 2015

Having never traveled to China, I had no idea what to expect. When I arrived and was shown to my room by a very polite bellman, I was totally impressed. Room was very large, great bathroom, super comfortable bed. The staff treated me very well when I went for breakfast and dinners at the buffet. Very reasonably priced for the... More 

Helpful?
Thank Jim V
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Shijiazhuang.We are very glad to know that our staff and service helped in making your visit enjoyable, Meanwhile, we take our guest comments very seriously accommodations. Thank you again for your feedback and support and we look forward to welcoming... More 

Port Washington, New York
Level Contributor
95 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed October 22, 2014

a real surprise to find a professional business hotel in the remote location. Have stayed there many times and look forward to returning. Not 5 stars in Beijing, but if you need to be I this city, don't look further

Helpful?
Thank rstern
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear Guest, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope to have an opportunity to serve you again in the near... More 

Los Angeles, California
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 5, 2014

The first thing to know is that you must take a taxi from the Shijiazhuang Train station to the hotel. There is no metro service in the city. This top-notched hotel was very clean and so relaxing. The professional staff was helpful and attentive. The room was so well-designed and has many electrical outlets for international travelers. This hotel is... More 

Helpful?
1 Thank areacode323
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear Guest, Thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look... More 

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