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InterContinental Shijiazhuang

Certificate of Excellence
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No.119 Huai'an East Road, Yuhua District, Shijiazhuang 050030, China
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InterContinental Shijiazhuang
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Ranked #3 of 517 Hotels in Shijiazhuang
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Eddie G Glasgow, United Kingdom
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81 reviews from our community

Traveler rating
    43
    26
    10
    0
    2
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3
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51
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Korean first
  • Turkish first
  • Any
English first
  • All months
    (81)
  • Mar-May only
    (23)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (18)
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Glasgow, United Kingdom
Top Contributor
129 reviews 129 reviews
22 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is really comfortable. Huge rooms, English channels including movies (free) , friendly staff, and every luxury in the room such as ipod dock and even theatre sound equipment. The international buffet is about as good as you'll get with a few western dishes available If spicy duck heads, and pigs trotter soup don't appeal! Expensive by local standards,... More 

Was this review helpful? Yes
icshijiazhuang, 公关经理 at InterContinental Shijiazhuang, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Shijiazhuang. We are very glad to know that our staff and service helped in making your visit enjoyable, Meanwhile, we take our guest comments very seriously accommodations. Thank you again for your feedback and support and we look forward to... More 

Montreal, Canada
Top Contributor
118 reviews 118 reviews
115 hotel reviews
353 helpful votes 353 helpful votes
1 of 5 stars Reviewed February 15, 2015

Intercontinental is the highest grade hotel of the IHG group, and was supposed to be the crème-de-la-crème, but in fact this stay was simply hell, although I am a platinum-ambassador with them. The biggest problem was the room temperature. Air-condition was heating full force, without the ability to shut it off. I called maintenance several time but nothing helped, it... More 

Was this review helpful? Yes 3
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Shijiazhuang. We sincerely apologize for the inconvenience due to the air conditioning system and will definitely rectify the issues that were being brought up. Rest assured that we are looking into both our software and hardware facilities, ensuring that we... More 

Semey, Kazakhstan
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 11, 2015

This hotel is wonderful, I really loved it! Unfortunately I had just 1 night stay there, and i really wish I could stay there longer! It had the softest , greatest bed i've ever slept in! I really had to push my self to get up, I could spend in it a week!

Was this review helpful? Yes
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear Guest, We are really delighted that you enjoyed our hotel. thank you for taking the time to share your valuable feedback with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near... More 

Cincinnati, Ohio, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2015

Having never traveled to China, I had no idea what to expect. When I arrived and was shown to my room by a very polite bellman, I was totally impressed. Room was very large, great bathroom, super comfortable bed. The staff treated me very well when I went for breakfast and dinners at the buffet. Very reasonably priced for the... More 

Was this review helpful? Yes
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Shijiazhuang.We are very glad to know that our staff and service helped in making your visit enjoyable, Meanwhile, we take our guest comments very seriously accommodations. Thank you again for your feedback and support and we look forward to welcoming... More 

Port Washington, New York
Top Contributor
58 reviews 58 reviews
39 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 22, 2014

a real surprise to find a professional business hotel in the remote location. Have stayed there many times and look forward to returning. Not 5 stars in Beijing, but if you need to be I this city, don't look further

Was this review helpful? Yes
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear Guest, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope to have an opportunity to serve you again in the near... More 

Los Angeles, California
Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 5, 2014

The first thing to know is that you must take a taxi from the Shijiazhuang Train station to the hotel. There is no metro service in the city. This top-notched hotel was very clean and so relaxing. The professional staff was helpful and attentive. The room was so well-designed and has many electrical outlets for international travelers. This hotel is... More 

Was this review helpful? Yes 1
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear Guest, Thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 30, 2014

Writing on behalf of my girl friend, she says that this hotel was a disgrace, first of all she asked for a non smoking room, they give her a smoking room, then after 30min found a non smoking room that smelled of smoke, then moved again to a room that was not smelling of smoke, then she went for dinner... More 

Was this review helpful? Yes 1
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear Guest, thank you for taking time to write to us on your stay experience. We sincerely disappointed that we unable to meet your expectation and will take immediate action to rectify those issues with the related department to ensure same thing will not happen again. We would like to take this opportunity to apologize for any inconvenience our service... More 

Worcester, Massachusetts
Contributor
14 reviews 14 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 11, 2014

After my first stay two months ago, I feel like that I have to write to everyone who travel to this city - stay at this wonderful, high end services, rear to be found such first class services hotel in north part of China, even in Beijing or Shanghai, the tier One cities in China. The normal customers will feel... More 

Was this review helpful? Yes
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear Frank Lee, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Shijiazhuang. We are really delighted that you liked InterContinental Shijiazhuang. Also we will share your comments with our team and we will keep improving our service standard. Meanwhile, we take our guest comments very seriously and always strive to... More 

Geneva, Switzerland
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 17, 2014

One of the cheapest rates for an Interconti you can find anywhere in the world. The hotel is fairly new, located conveniently next to a big mall with good food and shopping options. The gym area is well-staffed and maintained. The staff also went out of their way to make you feel comfortable. The only (tiny) suggestion would be to... More 

Was this review helpful? Yes
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear guest, We are really delighted that you liked InterContinental Shijiazhuang. Also we will share your comments with our team and we will keep improving our service standard. we are always seeking feedback from our guests to understand what they value and what can be improved, so we are grateful for your comments will be improved in the coming months.... More 

Prince George, B.C.
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 30, 2014

Fast prompt reception service, spacious rooms, excellent service superb breakfast buffet. We only stayed one night at this hotel but still found every thing about the place well above average. The beds are large, comfortable with very good quality linen. The rooms are very clean, well equipped and comfortable. The bathroom is perfect with nothing lacking. Service is prompt and... More 

Was this review helpful? Yes
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear Guest, We are really delighted that you enjoyed our hotel. thank you for taking the time to share your valuable feedback with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near... More 

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