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InterContinental Shijiazhuang Hotel, China - Hebei

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InterContinental Shijiazhuang

4.5 of 5
No.119 Huai'an East Road, Yuhua District, Shijiazhuang 050030, China
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InterContinental Shijiazhuang
88 traveler photos
Ranked #1 of 367 hotels in Shijiazhuang
4.5 of 5 stars 37 Reviews
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37 reviews from our community

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Bangkok, Thailand
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
“The Beautiful Stay”
5 of 5 stars Reviewed April 10, 2013

We arrived in the middle of Monday night by the high speed train from Beijing. We checked into the Presidential Suite on 23rd. This huge and beautifully decorated room by far exceeded our expectations. Service was excellent as always. We have been here many times during the year and found impeccable service. Normally the Bose system is hooked up to... More

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icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review
April 11, 2013

Dear Mr.YoteChusoipin , Thank you for your words on our website. We are really delighted that you liked InterContinental Shijiazhuang. Also we will share your comments with our team and we will keep improving our service standard. Thank you for your feedback again, and we hope to see you again when you visit Shijiazhuang. Sincerely, Apple He Assistant Marketing &... More

Vancouver, Canada
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
“Perfection”
5 of 5 stars Reviewed March 14, 2013 via mobile

Stayed here recently and was most surprised. Service levels were great. Awesome gym and spa Food is great and the rooms are large and spacious. Bed is comfortable and hotel is new and quiet. We will definitely return here and I can highly recommend this hotel.

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icshijiazhuang, Manager at InterContinental Shijiazhuang, responded to this review
March 16, 2013

Dear Andrew, Thank you for highly recommending our hotel. We will share your comments with our team and we will keep improving our service standard. Thank you for your feedback again, and we hope to see you again when you visit Shijiazhuang. Sincerely, Maggie Chen Marketing & Communications Manager More

Washington DC, District of Columbia
Top Contributor
70 reviews 70 reviews
43 hotel reviews
Reviews in 40 cities Reviews in 40 cities
84 helpful votes 84 helpful votes
“Upmarket & modern new property, staff still in training!!!!!!”
4 of 5 stars Reviewed December 12, 2012

Stayed for 2 nights in August 2012. A welcome and much needed 5 star property in this large business city. Recently opened and very modern in design and architecture. Big open lobby surrounded by restaurants and bars. We had 3 rooms in different categories, all very spacious with hug bathrooms complete with deep soaking tub, walk-in shower, twin basins and... More

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icshijiazhuang, General Manager at InterContinental Shijiazhuang, responded to this review
December 16, 2012

Dear Guest, Thank you for staying with us and appreciate for taking time to write your previous stay experience. We apology for the unpleasant check-out experience you had faced and it is definitely no excuses for what had happened. We have a changed of front office management team and we had strengthen the training for our staff and we believe... More

Frankfurt
Top Contributor
89 reviews 89 reviews
61 hotel reviews
Reviews in 53 cities Reviews in 53 cities
33 helpful votes 33 helpful votes
“Good 4 star hotel in the Chemical City”
4 of 5 stars Reviewed November 5, 2012

Compared to hotels in Beijing or Shanghai, this one is for sure a few classes lower but so is the price. Overall I would go again despite the fact that minibar was not working and air conditioning has been set off. Possibly for saving energy as the hotels seems not really fully booked. Nonetheless a really good location and I... More

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icshijiazhuang, General Manager at InterContinental Shijiazhuang, responded to this review
November 7, 2012

Dear Guest, Thank you for staying with us and appreciate for taking time to write to us on your stay experience at our hotel. The basic standard for any InterContinental hotel will be the same through out China and it is no exception for our hotel. We will share your comment with our team member in order to provide better... More

Istanbul, Turkey
Top Contributor
74 reviews 74 reviews
21 hotel reviews
Reviews in 37 cities Reviews in 37 cities
31 helpful votes 31 helpful votes
“Excellent!”
5 of 5 stars Reviewed October 15, 2012

Well I think the hotel was excellent, great value for money as well. I stayed in some hotels in China with double price and half the standard. The room was spacious and modern, the bed was extremely comfortable I must say. The breakfast had selections for western visitors. There is a shopping center next to the hotel which has restaurants... More

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icshijiazhuang, Manager at InterContinental Shijiazhuang, responded to this review
October 17, 2012

Dear Guest Nature_Smile: Thank you for your time to write your stay experience at our hotel. We are encouraged by your comments and we will keep training our team members to improve our service standard as well. Thank you for rating us highly and sharing many features of our hotel. We are looking forward to welcoming you back to InterContinental... More

Beijing
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Good hotel”
5 of 5 stars Reviewed September 17, 2012

Up to 5 star standard. Good facilities, comfortbale bed. Breakfast need to improve in terms of food selection and timely refill. The hotel is located within the Wanda plaza, very convienient for shopping and dinning, noted that there is also a cinema. Very good place to stay.

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icshijiazhuang, Manager at InterContinental Shijiazhuang, responded to this review
September 19, 2012

Dear Yingchun, Thank you for staying at InterContinental Shijiazhuang and your response for us. We feel very glad that you enjoyed your stay with us. Your suggestion on our breakfast is appreciated and has been past to our F&B team already. We will keep improving our service for sure. Looking forward to your next visit soon and thank you again... More

Shanghai, China
Top Contributor
80 reviews 80 reviews
60 hotel reviews
Reviews in 30 cities Reviews in 30 cities
68 helpful votes 68 helpful votes
“Confusing but definitely should not be part of the IC chain”
3 of 5 stars Reviewed August 24, 2012 via mobile

I was a bit confused about this hotel when I arrived there was no bellboy around to take my luggage so I waited outside for 10 minutes (1230 am) for help. The lobby is nice. Check in took very long even though I was the only one checking in. The room was nice at first and I had a fruit... More

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icshijiazhuang, General Manager at InterContinental Shijiazhuang, responded to this review
August 26, 2012

Dear guest, Thank you for taking time to write to us on your stay experience. We sincerely disappointed that we unable to meet your expectation and will take immediate action to rectify those issues with the related department to ensure same thing will not happen again. I wish to have the chance to welcoming you back to Shijiazhuang and to... More

Alto, New Mexico
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
“As a Crowne Plaza, 5 star, but as an Intercontinental...”
3 of 5 stars Reviewed August 6, 2012

Really, there is no way this property should be branded as the IC groups top-of-the-line offering. When you think of an Intercon, one has in mind the fantastic Intercons in Hong Kong, the Parnas in Seoul, or even the Intercon in Qingdao (with their excellent steak house!) Intercons mean something unique, some special, and this hotel ain't it. Don't get... More

Was this review helpful? Yes 1
icshijiazhuang, General Manager at InterContinental Shijiazhuang, responded to this review
August 7, 2012

Dear Mr. MakinanDan, Thank you for taking time to write us your previous stay experience at InterContinental Shijiazhuang and we regret to hear that our hotel product and services did not meet your expectation. We valued your comments and will certainly sparing no effort to see what could be done to improve our hotel services and product so to meet... More

Beijing
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Great hotel! Staff has good English”
4 of 5 stars Reviewed July 26, 2012

I stay here for business, and it is an excellent hotel. Westerners will feel very much at home. Staff has good English, room service 24 hours, free Internet. TV channels in English will be limited to CNN, BCC and NGC. The breakfast buffet is worth the extra cost. No hidden charges.

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icshijiazhuang, Manager at InterContinental Shijiazhuang, responded to this review
July 26, 2012

Dear Kate368, Thank you for staying with the InterContinental Shijiazhuang and your feedback. We feel glad to know that you liked our hotel. Regarding the English TV channels, besides CNN, BBC, and NGC , we equipped CCTV-9, Discovery and some other English TV channels. We hope you will enjoy watching them next time. We look forward to welcoming you back... More

Bangkok, Thailand
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
“The new extravaganza InterCon in misty Shijiazhuang”
5 of 5 stars Reviewed July 24, 2012 via mobile

Decor was great. Rooms were beautiful. Kitchen staffs were eager to make the dining experience pleasant and they knew how to make a perfect soft boiled eggs. The quality of gym equipment exceeded my expectations. However, I found the same pattern as the InterCon Foshan; their workmanship and decor furnishing were below expectations. In room decor looks nice in general,... More

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Was this review helpful? Yes
See 2 more reviews by YoteChusoipin for Shijiazhuang
icshijiazhuang, Manager at InterContinental Shijiazhuang, responded to this review
July 26, 2012

Dear Mr. Chusoipin, Thank you for your feedback and we feel very glad to know that you enjoyed your stay at the InterContinental Shijiazhuang. Hotel's General Manager Mr. Eka Ananta comes from Indonesia, and I’m sure that you would have a very good time if you started a conversation since he is very interactive and likes to receive guests feedback... More

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Additional Information about InterContinental Shijiazhuang

Also Known As:
InterContinental Shijiazhuang China - Hebei
Address: No.119 Huai'an East Road, Yuhua District, Shijiazhuang 050030, China
Phone Number:
Region: China > Hebei > Shijiazhuang
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 367 hotels in Shijiazhuang
Price Range: $
Hotel Class:4.5 star (4.5*)
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InterContinental Shijiazhuang
No.119 Huai'an East Road, Yuhua District
Shijiazhuang 050030
China
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