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InterContinental Shijiazhuang

Ranked #3 of 514 Hotels in Shijiazhuang
Certificate of Excellence
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No.119 Huai'an East Road, Yuhua District, Shijiazhuang 050030, China
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InterContinental Shijiazhuang
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    79 reviews from our community

    Traveler rating
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    Rating summary
    • Sleep Quality
      4.5 of 5 stars
    • Location
      4 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (6)
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    Montreal, Canada
    Top Contributor
    118 reviews 118 reviews
    115 hotel reviews
    333 helpful votes 333 helpful votes
    1 of 5 stars Reviewed 2 weeks ago

    Intercontinental is the highest grade hotel of the IHG group, and was supposed to be the crème-de-la-crème, but in fact this stay was simply hell, although I am a platinum-ambassador with them. The biggest problem was the room temperature. Air-condition was heating full force, without the ability to shut it off. I called maintenance several time but nothing helped, it... More 

    Was this review helpful? Yes 2
    icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

    Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Shijiazhuang. We sincerely apologize for the inconvenience due to the air conditioning system and will definitely rectify the issues that were being brought up. Rest assured that we are looking into both our software and hardware facilities, ensuring that we... More 

    Semey, Kazakhstan
    Contributor
    19 reviews 19 reviews
    8 hotel reviews
    3 helpful votes 3 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    This hotel is wonderful, I really loved it! Unfortunately I had just 1 night stay there, and i really wish I could stay there longer! It had the softest , greatest bed i've ever slept in! I really had to push my self to get up, I could spend in it a week!

    Was this review helpful? Yes
    icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

    Dear Guest, We are really delighted that you enjoyed our hotel. thank you for taking the time to share your valuable feedback with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near... More 

    Cincinnati, Ohio, United States
    Senior Reviewer
    9 reviews 9 reviews
    3 hotel reviews
    1 helpful vote 1 helpful vote
    5 of 5 stars Reviewed January 7, 2015

    Having never traveled to China, I had no idea what to expect. When I arrived and was shown to my room by a very polite bellman, I was totally impressed. Room was very large, great bathroom, super comfortable bed. The staff treated me very well when I went for breakfast and dinners at the buffet. Very reasonably priced for the... More 

    Was this review helpful? Yes
    icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

    Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Shijiazhuang.We are very glad to know that our staff and service helped in making your visit enjoyable, Meanwhile, we take our guest comments very seriously accommodations. Thank you again for your feedback and support and we look forward to welcoming... More 

    Port Washington, New York
    Top Contributor
    58 reviews 58 reviews
    39 hotel reviews
    39 helpful votes 39 helpful votes
    5 of 5 stars Reviewed October 22, 2014

    a real surprise to find a professional business hotel in the remote location. Have stayed there many times and look forward to returning. Not 5 stars in Beijing, but if you need to be I this city, don't look further

    Was this review helpful? Yes
    icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

    Dear Guest, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope to have an opportunity to serve you again in the near... More 

    Los Angeles, California
    Contributor
    17 reviews 17 reviews
    4 hotel reviews
    5 helpful votes 5 helpful votes
    5 of 5 stars Reviewed October 5, 2014

    The first thing to know is that you must take a taxi from the Shijiazhuang Train station to the hotel. There is no metro service in the city. This top-notched hotel was very clean and so relaxing. The professional staff was helpful and attentive. The room was so well-designed and has many electrical outlets for international travelers. This hotel is... More 

    Was this review helpful? Yes 1
    icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

    Dear Guest, Thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look... More 

    Senior Reviewer
    8 reviews 8 reviews
    7 hotel reviews
    5 helpful votes 5 helpful votes
    1 of 5 stars Reviewed September 30, 2014

    Writing on behalf of my girl friend, she says that this hotel was a disgrace, first of all she asked for a non smoking room, they give her a smoking room, then after 30min found a non smoking room that smelled of smoke, then moved again to a room that was not smelling of smoke, then she went for dinner... More 

    Was this review helpful? Yes 1
    icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

    Dear Guest, thank you for taking time to write to us on your stay experience. We sincerely disappointed that we unable to meet your expectation and will take immediate action to rectify those issues with the related department to ensure same thing will not happen again. We would like to take this opportunity to apologize for any inconvenience our service... More 

    Worcester, Massachusetts
    Contributor
    13 reviews 13 reviews
    9 hotel reviews
    21 helpful votes 21 helpful votes
    5 of 5 stars Reviewed September 11, 2014

    After my first stay two months ago, I feel like that I have to write to everyone who travel to this city - stay at this wonderful, high end services, rear to be found such first class services hotel in north part of China, even in Beijing or Shanghai, the tier One cities in China. The normal customers will feel... More 

    Was this review helpful? Yes
    icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

    Dear Frank Lee, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Shijiazhuang. We are really delighted that you liked InterContinental Shijiazhuang. Also we will share your comments with our team and we will keep improving our service standard. Meanwhile, we take our guest comments very seriously and always strive to... More 

    Geneva, Switzerland
    Senior Contributor
    30 reviews 30 reviews
    28 hotel reviews
    33 helpful votes 33 helpful votes
    5 of 5 stars Reviewed May 17, 2014

    One of the cheapest rates for an Interconti you can find anywhere in the world. The hotel is fairly new, located conveniently next to a big mall with good food and shopping options. The gym area is well-staffed and maintained. The staff also went out of their way to make you feel comfortable. The only (tiny) suggestion would be to... More 

    Was this review helpful? Yes
    icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

    Dear guest, We are really delighted that you liked InterContinental Shijiazhuang. Also we will share your comments with our team and we will keep improving our service standard. we are always seeking feedback from our guests to understand what they value and what can be improved, so we are grateful for your comments will be improved in the coming months.... More 

    Prince George, B.C.
    Senior Contributor
    33 reviews 33 reviews
    21 hotel reviews
    29 helpful votes 29 helpful votes
    4 of 5 stars Reviewed April 30, 2014

    Fast prompt reception service, spacious rooms, excellent service superb breakfast buffet. We only stayed one night at this hotel but still found every thing about the place well above average. The beds are large, comfortable with very good quality linen. The rooms are very clean, well equipped and comfortable. The bathroom is perfect with nothing lacking. Service is prompt and... More 

    Was this review helpful? Yes
    icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

    Dear Guest, We are really delighted that you enjoyed our hotel. thank you for taking the time to share your valuable feedback with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near... More 

    Chicago, Illinois
    Top Contributor
    54 reviews 54 reviews
    54 hotel reviews
    80 helpful votes 80 helpful votes
    4 of 5 stars Reviewed April 30, 2014

    Lobby was spacious and nicely decorated. Front desk staff was friendly. The room was large and very clean. No issues with noise. Restaurant The breakfast area was extensive and had a nice selection of food available. The restaurant opened at 6:30 for breakfast. IHG Platinum Level Information – A free drink coupon was provided at check in, but my colleague... More 

    Was this review helpful? Yes
    icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

    Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Shijiazhuang. We are very glad to know that our staff and service helped in making your visit enjoyable, Meanwhile, we take our guest comments very seriously accommodations. Thank you again for your feedback and support and we look forward to... More 

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    Additional Information about InterContinental Shijiazhuang

    Address: No.119 Huai'an East Road, Yuhua District, Shijiazhuang 050030, China
    Phone Number:
    Location: China > Hebei > Shijiazhuang
    Price Range (Based on Average Rates): $
    Number of rooms: 293
    Reservation Options:
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    Also Known As:
    InterContinental Shijiazhuang China - Hebei
    Hotel Style:
    #3 Business Hotel in Shijiazhuang
    #16 Best Value Hotel in Shijiazhuang

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    Amenities

    Highlights
    • Pool
    • Free Internet
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    About the property
    • Wheelchair access
    Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    Room types
    • Suites
    • Kitchenette
    • Non-Smoking Rooms
    • Family Rooms
    Internet
    • Free Internet
    Services
    • Business Center with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    Questions? Get answers from hotel staff and past guests. Ask a question

    Questions & Answers

    Questions? Get answers from InterContinental Shijiazhuang staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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