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All 1,090 Sanya hotels

Mandarin Oriental, Sanya

5.0 of 5 Hotel   |   No.12 Yuhai Road, Dadonghai Scenic Area, Sanya 572000, China (Hedong)
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Mandarin Oriental, Sanya
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Ranked #1 of 1,090 hotels in Sanya
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
EdPro11
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517 people have reviewed this hotel

Traveler rating
    341
    153
    20
    3
    0
See reviews for
84
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19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
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English first
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our third stay at the MO, Sanya. Clearly, we love this place, or we would not keep coming back! My husband and I have stayed at many gorgeous hotels in Asia, and this is one of our favorites- it's new, modern, elegant, spacious, and very beautifully manicured. The rooms are huge and very clean. As many have mentioned,... More

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MOSanya, General Manager at Mandarin Oriental, Sanya, responded to this review

Dear EdPro11, Thank you for your thoughtful and charming review, we are delighted that you and your family enjoyed your third stay at our resort and consider ourselves fortunate to number you amongst our ambassadors. I was pleased to read that our team positively addressed the issue you raised at the start of your stay and that we were able... More

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You will not believe you are in China here. It is as stunning as any resort we've stayed in including in the Philippines, Thailand and Bali. The staff are amazing, food incredible and we stayed with our three children and while they felt like they'd had a great time in kids club and with the slide and all the other... More

Was this review helpful? Yes 1
MOSanya, General Manager at Mandarin Oriental, Sanya, responded to this review

Dear Guest, Thank you for your great review and favourable comparison to other destinations in Asia, I am delighted you and your family had a wonderful stay and that you managed to enjoy the resort as much as your three children. I hope we may look forward to welcoming you back, whenever your travel plans allow. Warm regards, Paul Jackson... More

Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here for four nights in mid July. The entire experience was outstanding. On arrival we were greeted by smiling and lovely staff who placed bouquets of orchid flowers around our necks. We were then taken down stairs to the check in area, where we were seated and served cold tea (it was a very hot... More

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Little Rock, Arkansas
Contributor
20 reviews 20 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 weeks ago

MO is amazing at Sanya! You've never seen this many pools. They wind all through the property. Beach is private, rooms are spacious and clean. Best breakfast I've had in Asia, it rivals buffets in Hawaii It's definitely a long trip to get there, but a wonderful property. Customer service is excellent. Josephine is a star! She made every detail... More

Was this review helpful? Yes 1
Shanghai, China
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 13, 2014

The resort lives up to a 5 star rating in terms of amenities, rooms and food but where it really stands out is in customer service. Every staff member we encountered was friendly, accommodating and attentive to details. We travelled in the off season and were upgraded to a villa which was amazing. The bar for 5 star hotels in... More

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Paris
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 9, 2014

We love this place. So perfect for families with young kids who want to combine luxury and happy children! Beautiful location and set-up. Fantastic kids club and lovely food and service. We will definitely be back.

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Beijing
1 review
4 of 5 stars Reviewed July 9, 2014

The resort is amazing. The staff is great and helpful. We were always treated with smiles, which shows just how well their attitudes are. The food is delicious, and I had the best meals that were superior to other hotel meals. The design of the villa is great and is very relaxing. We also had our own private pool! The... More

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Eppstein, Germany
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 6, 2014 via mobile

Had a last minute desire to get away: catch some rays, read a book & be pampered in quiet way. Booked a garden terrace room with Coral Bay Package. Hotel arranged transportation upon arrival at airport (Mercedez van) was swift. Upon arrival I was greated with flowers, cool towel & drink and learned I was upgraded to ocean breeze room.... More

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Seattle
Top Contributor
90 reviews 90 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 4, 2014

We enjoy our 4-night stay with this beautiful beach-garden hotel most of the time. What we love about the place is: 1. It's more like a huge garden by the beach than the usual tall building hotels. There are pools, ponds, teahouse and restaurants with a view of the bay, surrounded by fragrant trees and flowers. We feel really relaxed... More

Was this review helpful? Yes 1
İstanbul, Türkiye
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2014 via mobile

When we were looking for a resort in Sanya, Ritz Carlton and Mandarin Oriental was most rated ones. We couldnt decide where to stay and called both of them for information. We knew we want a villa. First we called Mandarin, ask them our expectations, and they said 'ofcourse, everything you want.' Then we called Ritz, they said 'no or... More

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Additional Information about Mandarin Oriental, Sanya

Address: No.12 Yuhai Road, Dadonghai Scenic Area, Sanya 572000, China
Phone Number:
Location: China > Hainan > Sanya > Hedong
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mandarin Oriental, Sanya 5*
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Also Known As:
Mandarin Oriental, Sanya Hotel Sanya
Mandarin Oriental Hotel Sanya
Mandarin Oriental, Sanya Hainan

366 photos of this hotel

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Sanya #1 Family Hotel in Sanya #1 On the Beach Hotel in Sanya #1 Spa Hotel in Sanya #1 Luxury Hotel in Sanya #5 Business Hotel in Sanya #70 Best Value Hotel in Sanya
Hotel Class
Official Description (provided by the hotel)
Enjoying the privacy of a secluded 1.2 Km nationally protected coral bay and nestled amongst lush tropical flora, Mandarin Oriental, Sanya is an exclusive retreat where nature is celebrated and tranquillity is assured. The luxury resort features a series of private low rise and villa accommodation with ocean and tropical garden views, innovative restaurants and bars, recreational facilities for both adults and children, a blissful Spa Village and distinctive indoor and outdoor conference and banqueting facilities. Located just 20 minutes from Sanya International Airport, the luxury resort provides convenient access to all of the area's major tourist attractions. ... more   less 
Number of rooms
296

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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