We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,152 Sanya hotels

Mandarin Oriental, Sanya

5.0 of 5 Hotel   |   No.12 Yuhai Road, Dadonghai Scenic Area, Sanya 572000, China (Hedong)
Hotel website
Hotel packages
Hotel amenities
Special Offer
Daily Dining / Spa Credit
Save Saved
You added Mandarin Oriental, Sanya to your Saves list
Mandarin Oriental, Sanya
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
95%
Ranked #1 of 1,152 hotels in Sanya
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
brightlygold San Leandro CA
  • Overview
  • Reviews (523)
  • Photos (366)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (36)
  • Location
  • More
Write a Review

523 people have reviewed this hotel

Traveler rating
    347
    153
    20
    3
    0
See reviews for
85
85
12
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Any
English first
San Leandro CA
Top Contributor
50 reviews 50 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

"Sir, I brought you extra peaches." Yes he did when he brought us room service dinner; the server heard my comment around noon and heard it and delivered the fruit unasked for and much appreciated. And here were extra peaches. Very fine. Awesome service. Staying in a MO villa at Sanya is a constant celebration of beauty - the ocean... More

Was this review helpful? Yes
MOSanya, Manager at Mandarin Oriental, Sanya, responded to this review

Dear brightlygold, Thank you for your wonderful review. I am delighted you enjoyed your stay and appreciate your kind comments regarding the design and natural beauty of the resort, as well as the service provided by our colleagues. Please do let me know whenever your travel plans bring you back to Sanya so that I may assist with the arrangements... More

Hong Kong, China
1 review
5 of 5 stars Reviewed 4 days ago NEW

There is a reason that the Mandarin Oriental Sanya is the number one hotel in the city - the quality and standard of service is impeccable. Upon your arrival you are immediately transported into a comfortable relaxing environment - something unique to the Mandarin Oriental brand and severely lacking by the more trendy hotels of today. There is so much... More

Was this review helpful? Yes
MOSanya, Manager at Mandarin Oriental, Sanya, responded to this review

Dear mraling, Thank you for taking the time to post your warm recommendation on TripAdvisor. We are thrilled to hear that you enjoyed the tranquil environment of our resort and the many facilities and services at Mandarin Oriental, Sanya. Our cooking classes are very popular and I am delighted to learn that you enjoyed the classes as well as your... More

Bergen
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My wife and I recently stayed at this marvellous resort . We found the service impeccable . An unknown member of staff even found and placed a book mark for me without asking - such was the attention to detail. I think credit must go to the manager Mr Paul Jackson because all of his team smiled and treated us... More

Was this review helpful? Yes 1
Hong Kong
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Arrived in a Typhoon but the welcome of the staff and the upgraded room put the weekend back on track. The resort design and number of swimming pools meant that we always found a quiet couple of sun loungers to relax. Restaurant and bar selection were great, fantastic meal at the Fresh looking out over the ocean. Staff were excellent... More

Was this review helpful? Yes
MOSanya, Manager at Mandarin Oriental, Sanya, responded to this review

Dear Jane S, Thank you for your kind review on TripAdvisor. I am delighted you had a wonderful stay despite the weather condition. I am pleased to read that you enjoyed the privacy of our resort, our swimming pools, restaurants and bars and our resort design. We look forward to welcoming you back to your home away from home overlooking... More

Top Contributor
60 reviews 60 reviews
34 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

this hotel does absolutely everything right. It is beautifully designed and well laid out so that you can get plenty of privacy if you want it but join in with others if you don't. The staff were extremely friendly and helpful. Again, discrete when it needed but on hand when you wanted them. The rooms are beautifully designed and there... More

Was this review helpful? Yes
MOSanya, Manager at Mandarin Oriental, Sanya, responded to this review

Dear Guest, Thank you for taking the time to post your warm recommendation on TripAdvisor. We were thrilled to hear that you had such a wonderful time and look forward to welcoming you back to Mandarin Oriental, Sanya. Yours sincerely, Michael Chia Hotel Manager Mandarin Oriental, Sanya More

Senior Contributor
32 reviews 32 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our third stay at the MO, Sanya. Clearly, we love this place, or we would not keep coming back! My husband and I have stayed at many gorgeous hotels in Asia, and this is one of our favorites- it's new, modern, elegant, spacious, and very beautifully manicured. The rooms are huge and very clean. As many have mentioned,... More

Was this review helpful? Yes
MOSanya, General Manager at Mandarin Oriental, Sanya, responded to this review

Dear EdPro11, Thank you for your thoughtful and charming review, we are delighted that you and your family enjoyed your third stay at our resort and consider ourselves fortunate to number you amongst our ambassadors. I was pleased to read that our team positively addressed the issue you raised at the start of your stay and that we were able... More

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

You will not believe you are in China here. It is as stunning as any resort we've stayed in including in the Philippines, Thailand and Bali. The staff are amazing, food incredible and we stayed with our three children and while they felt like they'd had a great time in kids club and with the slide and all the other... More

Was this review helpful? Yes 1
MOSanya, General Manager at Mandarin Oriental, Sanya, responded to this review

Dear Guest, Thank you for your great review and favourable comparison to other destinations in Asia, I am delighted you and your family had a wonderful stay and that you managed to enjoy the resort as much as your three children. I hope we may look forward to welcoming you back, whenever your travel plans allow. Warm regards, Paul Jackson... More

Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 19, 2014

My wife and I stayed here for four nights in mid July. The entire experience was outstanding. On arrival we were greeted by smiling and lovely staff who placed bouquets of orchid flowers around our necks. We were then taken down stairs to the check in area, where we were seated and served cold tea (it was a very hot... More

Was this review helpful? Yes
Little Rock, Arkansas
Contributor
20 reviews 20 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 17, 2014

MO is amazing at Sanya! You've never seen this many pools. They wind all through the property. Beach is private, rooms are spacious and clean. Best breakfast I've had in Asia, it rivals buffets in Hawaii It's definitely a long trip to get there, but a wonderful property. Customer service is excellent. Josephine is a star! She made every detail... More

Was this review helpful? Yes 1
Shanghai, China
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 13, 2014

The resort lives up to a 5 star rating in terms of amenities, rooms and food but where it really stands out is in customer service. Every staff member we encountered was friendly, accommodating and attentive to details. We travelled in the off season and were upgraded to a villa which was amazing. The bar for 5 star hotels in... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Mandarin Oriental, Sanya, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Mandarin Oriental, Sanya? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mandarin Oriental, Sanya

Address: No.12 Yuhai Road, Dadonghai Scenic Area, Sanya 572000, China
Phone Number:
Location: China > Hainan > Sanya > Hedong
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mandarin Oriental, Sanya 5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Travelocity, Hotels.com, Ctrip DaoDao, Tingo, Otel, BookingOdigeoWL and HotelsClick so you can book your Mandarin Oriental, Sanya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Sanya Hotel Sanya
Mandarin Oriental Hotel Sanya
Mandarin Oriental, Sanya Hainan

366 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (324)
Viewed
Dining (11)
Viewed
Pool/beach area (37)
Viewed
Hotel & grounds (17)
Viewed
Room/suite (23)
Viewed
Bathroom (3)
Viewed
View from room (7)
Viewed
Family/play areas (3)
Viewed
5:49
Videos (3)
Viewed
Business center/function rooms (1)
Viewed
Other (219)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Pool/beach area (6)
Viewed
Dining (5)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (5)
Viewed
Family/play areas (1)
Viewed
Other (19)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Sanya with
any amenities

Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Sanya #1 Spa Hotel in Sanya #1 Family Hotel in Sanya #1 Romantic Hotel in Sanya #1 On the Beach Hotel in Sanya #6 Business Hotel in Sanya #70 Best Value Hotel in Sanya
Hotel Class
Official Description (provided by the hotel)
Enjoying the privacy of a secluded 1.2 Km nationally protected coral bay and nestled amongst lush tropical flora, Mandarin Oriental, Sanya is an exclusive retreat where nature is celebrated and tranquillity is assured. The luxury resort features a series of private low rise and villa accommodation with ocean and tropical garden views, innovative restaurants and bars, recreational facilities for both adults and children, a blissful Spa Village and distinctive indoor and outdoor conference and banqueting facilities. Located just 20 minutes from Sanya International Airport, the luxury resort provides convenient access to all of the area's major tourist attractions. ... more   less 
Number of rooms
296

Questions & Answers

Questions? Get answers from Mandarin Oriental, Sanya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer