We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,162 Sanya hotels

Mandarin Oriental, Sanya

5.0 of 5 Hotel   |   No.12 Yuhai Road, Dadonghai Scenic Area, Sanya 572000, China (Hedong)
Hotel website
Hotel packages
Hotel amenities
Special Offer
Detox Spa Package
Mandarin Oriental, Sanya
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Mandarin Oriental, Sanya to your Saves list
Ranked #1 of 1,162 Hotels in Sanya
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Sherlyn K Hong Kong, China
Write a Review

549 reviews from our community

Traveler rating
    367
    158
    21
    3
    0
See reviews for
95
94
12
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Any
English first
  • All months
    (549)
  • Mar-May only
    (155)
  • Jun-Aug only
    (172)
  • Sep-Nov only
    (133)
  • Dec-Feb only
    (89)
All months
Hong Kong, China
1 review
4 of 5 stars Reviewed 1 week ago

The Good: 1. Check in and out service was prompt and efficency 2. Good spread at breakfast. One of the better hotel breakfast. 3. Staff was great. Always polite and eager to help 4. View from room was great. We enjoyed gazing at the horizon and watching the sunset. The Bad 1. Aircon in room. Schedule maintenance on first night... More

Review collected in partnership with this hotel

Was this review helpful? Yes
MOSanya, General Manager at Mandarin Oriental, Sanya, responded to this review

Dear Sherlyn K, Thank you for your valuable feedback following your recent stay at Mandarin Oriental, Sanya. Whilst I was pleased to read your positive comments, I was most concerned to learn of the shortfalls in our service delivery and the disappointing meal in Pavilion, for which please accept my most sincere apologies and assurance that I have discussed your... More

Hong Kong, China
Top Contributor
71 reviews 71 reviews
51 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

I have to just say WOW. This hotel is very Zen and great relaxing atmosphere. It has 4 great pools and one is a sand pool...super cool. And an Adult pool, great idea and looks great too. And a heated pool ! and a kids pool. What else can you ask for, and a big hot tub too :) food... More

Was this review helpful? Yes
MOSanya, General Manager at Mandarin Oriental, Sanya, responded to this review

Dear Michael R, Thank you for your terrific review and kind comments which I have shared with the entire team, who are delighted you took away such fond memories of your stay. Please do let me know when you are thinking of returning so we can assist with itinerary planning, as there are some interesting activities on the island if... More

Singapore
Contributor
12 reviews 12 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

What made this stay memorable was how smooth and easy it was to make all the arrangements prior to our trip, and the high level of consistency in the attention to detail from all of the staff whom we interacted with on location. This beautifully designed resort is a place that the staff is proud to work at and it... More

Was this review helpful? Yes
MOSanya, General Manager at Mandarin Oriental, Sanya, responded to this review

Dear takebus11, Thank you for taking the time to post such a detailed and complimentary review, I have shared your comments with the entire team, which will no doubt encourage them to continue to make every effort to ensure all our guests take away fond memories of their stay. Needless to say we are delighted you enjoyed your holiday. I... More

Hong Kong, China
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

There are many nice hotels in sanya, but the MO is just special. It's as private as it can get in Hainan and besides the local fishermen that hang around close to the beach catching shellfish in their small (sometimes noisy boasts) during the daytime, it's prefect. It's relatively quiet, feels secluded and the service is top notch. Stayed there... More

Was this review helpful? Yes
MOSanya, General Manager at Mandarin Oriental, Sanya, responded to this review

Dear rightadvice, It was a pleasure to welcome you to our resort once again and thank you for taking the time to share your thoughtful review and kind comments. I am delighted you and your family enjoyed your stay and look forward to welcoming you back to Mandarin Oriental, Sanya, please make your next reservation though my office so that... More

Hong Kong, China
1 review
5 of 5 stars Reviewed 2 weeks ago

Amazing stay in Mandarin Oriental Sanya, overall environment was very clean and tidy, lovely pool and beach, the thing which impressed me the most is the staffs, they were all well trained, polite and super helpful!

Review collected in partnership with this hotel

Was this review helpful? Yes
MOSanya, General Manager at Mandarin Oriental, Sanya, responded to this review

Dear Agate T, Thank you for your kind review, I am thrilled you had a wonderful stay and took away fond memories of your recent holiday, I look forward to welcoming you back to Mandarin Oriental, Sanya whenever your travel plans allow. With warm regards, Paul Jackson General Manager More

Hong Kong Region, China
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Comfy, excellent service, stunning view especially sunset at the private beach. Great food esp the seafood BBQ buffet. In-room bath is must-try. The short tour around the hotel is very nice. We stayed in Hillside for which with high privacy and excellent seaview!

Review collected in partnership with this hotel

Was this review helpful? Yes
MOSanya, General Manager at Mandarin Oriental, Sanya, responded to this review

Dear TripAdvisor Member, I am delighted you enjoyed your recent stay at Mandarin Oriental, Sanya and thank you for taking time to share your thoughtful and positive comments about the resort, which I have shared with the entire team. In the meantime, I hope we may look forward to welcoming you back whenever your travel plans allow. With warm regards,... More

Hong Kong, China
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you are looking for a quiet, relaxing weekend getaway, Mandarin Oriental Sanya is definitely your choice. Unlike the other hotels or resorts, MO stays away from the crowd. The nearby beach may not be the best but the resort environment, friendly staff and good food made up for it. My only comment is that the room I picked is... More

Was this review helpful? Yes
MOSanya, General Manager at Mandarin Oriental, Sanya, responded to this review

Dear Stella0707, Thank you for your kind review, I was delighted you enjoyed your stay at the resort and hope we may look forward to welcoming you back to your holiday home overlooking the crystal clear water of Coral Bay whenever your plans allow. With warm regards Paul Jackson General Manager More

Shanghai, China
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Known as a hidden paradise, Mandarin Oriental Sanya is assuredly consistent with the "MO" standard. Nestled between the backdrop lush mountains and the azure ocean, MO Sanya is so characteristic for its pristine landscape. When I drave to the hotel from the winding hill slope, the sea view is so stunning that you would not experience in other bays in... More

Was this review helpful? Yes
MOSanya, Manager at Mandarin Oriental, Sanya, responded to this review

Dear Jerry C, Thank you for taking the time to share your comments and comprehensive review following your recent stay in Sanya. We are thrilled to hear that you enjoyed the tranquil environment of our resort and the many facilities and services at Mandarin Oriental, Sanya. My team and I look forward to welcoming you back to your home overlooking... More

hong kong
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2014

Tried the MO spa for the first time with a few friends during a 3 day break. We did the Oriental massage which came with a scrub. The girls at the reception were nice and friendly but spoke limited English, they tried their best at explaining the different types of massages and explained the different products and oils quite, I... More

Was this review helpful? Yes
MOSanya, General Manager at Mandarin Oriental, Sanya, responded to this review

Dear Shekshek, Thank you for your review following your recent visit to our spa; I was delighted you and your friends your enjoyed your treatment and left feeling refreshed and rejuvenated. The spa team were thrilled to learn you had a memorable time and look forward to welcoming you back whenever your plans allow. In the meantime, we will continue... More

1 review
3 of 5 stars Reviewed October 14, 2014

My boyfriend and I stayed here for 6 nights and although the hotel grounds and pools are lovely, it's very easy to be misled by them. Let's just say a very good photographer took them. Overall, I'm not overly positive about our stay. We've stayed at other Mandarin Orientals and have always loved them. This just seems like a budget... More

Was this review helpful? Yes
MOSanya, General Manager at Mandarin Oriental, Sanya, responded to this review

Dear Iris L, Thank you for taking the time to share your comments and valuable feedback following your recent stay at Mandarin Oriental, Sanya. I was most concerned to learn of your disappointment and that we failed to meet your expectations in terms of our service delivery and the hotel environment, for which please accept my most sincere apologies. Needless... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mandarin Oriental, Sanya? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mandarin Oriental, Sanya

Address: No.12 Yuhai Road, Dadonghai Scenic Area, Sanya 572000, China
Phone Number:
Location: China > Hainan > Sanya > Hedong
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Sanya 5*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Agoda, Expedia, Ctrip TA, Booking.com, Priceline, TripOnline SA, Despegar.com, Otel, Odigeo and Tingo so you can book your Mandarin Oriental, Sanya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Sanya Hotel Sanya
Mandarin Oriental Hotel Sanya
Mandarin Oriental, Sanya Hainan

412 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (370)
Viewed
Room/suite (24)
Viewed
View from room (9)
Viewed
Dining (11)
Viewed
Pool/beach area (37)
Viewed
Hotel & grounds (18)
Viewed
Bathroom (3)
Viewed
Family/play areas (3)
Viewed
5:49
Videos (3)
Viewed
Business center/function rooms (1)
Viewed
Other (261)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Pool/beach area (6)
Viewed
Dining (5)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (5)
Viewed
Family/play areas (1)
Viewed
Other (19)
Hotels you might also like...
Check In Check Out
Price Your Stay