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Hilton Sanya Yalong Bay Resort & Spa

#7 of 1,175 Hotels in Sanya
Certificate of Excellence
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Yalong Bay National Resort District, Sanya 572000, China
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Hilton Sanya Yalong Bay Resort & Spa
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1,728 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
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  • Mar-May only
    (527)
  • Jun-Aug only
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There are newer reviews for Hilton Sanya Yalong Bay Resort & Spa
See the most recent reviews
Hong Kong, China
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 17, 2015

Pools were extensive and great! They had many things like an artificial beach for kids (safer than the real one), water slide, water hoops, etc. They were great fun and the biggest reason to stay. Can't fault them. Booked a suite online. We got a top floor (7th) suite with gorgeous views of the sea. Room was nice and huge.... More 

Was this review helpful? Yes 1
hiltonsanyaresort, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear myoda, Thank you for your feedback and bring the temporary problem of the mal display on our reservation site to our attention. Actually, the FAMILY GETAWAY package does include what you received during your stay. And now the booking display problem is solved. At the meantime, you may see the detail information of our FAMILY GETAWAY package on the... More 

Nanjing, China
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed March 29, 2015

I have traveled all over the world and this hotel is great! I have a long list of why it's such a great hotel. 1. The service! I had a little problem finding the hotel not knowing Chinese. The manager Jarod Yao found me and helped me get to the hotel and checked in. He was very understanding and helpful.... More 

Was this review helpful? Yes 1
hiltonsanyaresort, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear Dan S, Thank you for choosing to stay with us at Hilton Sanya Yalong Bay Resort & Spa. I am glad to hear that you enjoyed your stay and that Jarod,Colin and Allen were so attentive to your needs. I will be sure to share your comments with them. Should your travels bring you back this way, I hope... More 

Sheffield, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 17, 2015

I loved everything about this hotel, the food, the staff, the golden sandy beach and most of all the incredible bath! I stayed at the resort with my family and it catered for us all perfectly - with a vast variety of delicious food and tranquil evening entertainment. The location was excellent and I would recommend anyone to stay.

Was this review helpful? Yes
hiltonsanyaresort, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear FayeM211, Thank you for choosing to stay with us at Hilton Sanya Yalong Bay Resort & Spa and taking time to write your heartfelt review. I am glad to hear that you enjoyed your stay. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank... More 

Singapore, Singapore
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 1, 2015

Working in the travel industry, there is much talk of struggles with hospitality levels in Asia. They aren't evident here! The management team have the staff well drilled in the little touches, tea served on a tray as soon as you step out of your taxi on arrival, eager and proactive care of guests at breakfast and in the restaurants.... More 

Was this review helpful? Yes
hiltonsanyaresort, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear Roger S, Thank you for choosing to stay with us at Hilton Sanya Yalong Bay Resort & Spa and taking time to write your heartfelt review. I am glad to hear that you enjoyed your stay. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded.... More 

Collegeville, Pennsylvania
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed February 12, 2015

Spent three nights here and wished I could spend more. Gorgeous setting with really nice pool complex, great beach access, and some nice on site restaurants. My room was very spacious and comfortable with a great ocean view. Excellent and attentive service from most everyone I encountered. Some of the wait staff in the restuarant / bar were a little... More 

Was this review helpful? Yes
hiltonsanyaresort, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear S K, Thank you for choosing to stay with us at Hilton Sanya Yalong Bay Resort & Spa. I appreciate your review of your recent experience at our hotel. In order for our guests to be at their bests, it is imperative that our staff members are at their best, and we have undertaken additional training exercises to improve... More 

Chicago, Illinois
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed January 25, 2015

Was here for a work meeting. From mainland China, it is easy flight into Sanya but the airport is chaotic both morning and night - not especially friendly to foreign tourists. About 30 minute ride from airport to hotel. Property is beautiful - pools, lagoons, flowering trees/bushes everywhere. Stayed in a suite (rm 5510) overlooking the central area. 2 balconies,... More 

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hiltonsanyaresort, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear jula l, Thank you for choosing to stay with us at Hilton Sanya Yalong Bay Resort & Spa and taking time to write your heartfelt review.I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you... More 

Beijing, China
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 15, 2015

I found this hotel from Travelzoo and decided to make this as the destination of my winter escape. The long strech of beach is absolutely wonderful. The location of the hotel at Yalong Bay is also strategic neighboring Ritz Carlton and St. Regis. As a kind reminder, if you are expecting room with seaview, please dont choose the basic room... More 

Was this review helpful? Yes
hiltonsanyaresort, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear Rebecca T, Thank you for choosing to stay with us at Hilton Sanya Yalong Bay Resort & Spa! I hope that our inspirational environment and unparalleled services helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon! Stephan Stoss General Manager More 

busan, South Korea
1 review
5 of 5 stars Reviewed January 10, 2015

Hilton is great, I love the service the facility, and the atmosphere. Although the rooms and directions kind of got me confused, but still I love it. Also I thought events like swimming competitions were great. I think most of the people enjoyed. It was a nice trip :)

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
hiltonsanyaresort, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear Hanseok J, Thank you for choosing to stay with us at Hilton Sanya Yalong Bay Resort & Spa and taking time to write your heartfelt review. I am glad to hear that you enjoyed your stay. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded.... More 

Hong Kong, China
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 30, 2014

Stayed at Hilton for 2 nights on business. The room is nice and comfortable. I tried on the big bath tub which is really relaxing after a long days' work. The hotel is equipped with all sorts of resort facilitaties. The pools are nice but it's a pity the weather was cold that we didn't swim; the beach is good... More 

Was this review helpful? Yes
hiltonsanyaresort, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear Irene L, Thank you for choosing to stay with us at Hilton Sanya Yalong Bay Resort & Spa. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Stephan Stoss General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 23, 2014

We stayed in Hilton, Sanya from 13th Dec - 21st Dec 2014. Overall our experience was very good & we enjoyed our stay. - We reached Hilton, Sanya late in the night. Check In was quick & we were helped to our room within few minutes. The staff could speak English & that helped a lot. - Rooms were spacious... More 

Was this review helpful? Yes 2
hiltonsanyaresort, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear Vinitpandit, Thank you for your kind words. I am pleased to hear you enjoyed your stay with us. All of us at Hilton Sanya are passionate about hospitality and we hope to see you again soon. Regards Mr. Stephan Stoss More 

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