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Hilton Sanya Yalong Bay Resort & Spa

#13 of 1,178 Hotels in Sanya
Certificate of Excellence
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Yalong Bay National Resort District, Sanya 572000, China
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1 room 1 adult
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Hilton Sanya Yalong Bay Resort & Spa
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1,755 Reviews from our TripAdvisor Community

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Hong Kong, China
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

This Hilton Resort & Spa Hotel has an excellent friendliness and hospitality! Me and my friend experienced the services the hotel staffs(ALL STAFFS) offered us even though we didn't stayed at this hotel for this time during the Chinese New Year's celebration. However since we stepped into this hotel for the first time we visited the China Harvest Restaurant in... More 

Helpful?
Thank Henric F
Beijing, China
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I will rate 4-. Stayed for 4 days during a family vacation. If you are looking for a reasonably priced hotel along the beach of Yalong Bay which is the most beautiful beach in Sanya, the Hilton at Yalong Bay, of course, is one of good choices. Rooms are typical Hilton style, yet some minor details can be improved. The... More 

Helpful?
Thank PlacidusAetas
Kiev, Ukraine
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 4, 2016

The picture of the pool looks a bit different in real life, but still good. This hotel has everything you need. Most people there speak English. The pool is close by and so is the ocean. There is not much around the hotel except other hotels. Only food available are the restaurants that are in the hotel, that are over... More 

Helpful?
1 Thank Sweety555123
HiltonSanyaYalongBay, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear Sweety555123 Thank you very much for choosing to stay at Hilton Sanya Yalong Bay Resort & SPA. I'm very glad to hear that you had a pleasant stay with us and we are honored to provide excellent service to you. Really appreciate for your valuable feedback of internet connection and the shower head issue. Our IT team is scheduled... More 

Beijing, China
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed January 3, 2016

I spent 3 days in the resort with my husband our 1-year old. It was an okay experience, not anything memorable. I had much better vacation experience at other 5-star resorts in Costa Rica, Puerto Rico etc. before... To be a real world-class resort for travelers, I think the hotels needs to improve on food service. On food service, there... More 

Helpful?
1 Thank Karen Xinyue Z
HiltonSanyaYalongBay, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear Karen Xinyue Z Thank you for choosing Hilton Sanya Yalong Bay Resort & SPA and taking time to share your experience with us. Regarding the food service, I sincerely apologize and already discussed with our F&B management team. We have some new trainees joined us recently and we will focus more on the job skills training for them. We... More 

Stockholm County, Sweden
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 2, 2016 via mobile

We crashed here for a couple of days just to relax and enjoy the company of each other. This was a great place for just that. Nice big rooms with fantastic views great service. Breakfast was great with everything you could wish fore. We chose to dine in Sanya and in the new mall Flora further down the road. The... More 

Helpful?
1 Thank Viktor R
London, United Kingdom
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed December 18, 2015

This resort is a little remote and is basically one road running through with most f the major hotel chains on it. All the restaurants if eating outside the hotel are in other hotels or in the shopping mall at the end of the strip. The hotel staff struggled with anyone speaking English and often ran off in the opposite... More 

Helpful?
Thank CNettie1
HiltonSanyaYalongBay, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear CNettie1 Thank you for choosing Hilton Sanya Yalong Bay Resort & SPA and taking time to share your experience with us. Regarding some of our staff are lack of English skills, I sincerely apologize and I already discussed with our management team. We have arranged some daily English Courses and also online courses for all the staff to learn.... More 

Frankfurt
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed December 13, 2015

Good big room with big round bathtub in the middle. Balkony had a view to the swimming pool area, ocean was to see behind the pools. The balcony is not set up for relaxing, there are two simple stairs and a table. The hotel area (pool, lobby, breakfast room) is quite beautiful but gives a feeling of a lot of... More 

Helpful?
2 Thank minimi007
HiltonSanyaYalongBay, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear minimi007 Thank you for your recent stay at Hilton Sanya Yalong Bay Resort& SPA and taking time to share your experience with us. Your satisfaction is very important to us. Due to the high occupancy, I am really sorry for the not quiet atmosphere with breakfast and to enhance the breakfast experience, we are now opening China Harvest restaurant... More 

San Diego, California
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed October 28, 2015

The Hilton Sanya Resort & Spa is a beautiful, ideally situated on a beautiful private beach. The facilities were reflective of any high level resort. Unfortunately, a combination of factors came together to provide for a disappointing stay. The first challenge encountered was re: transportation from the airport to the hotel which was an approximately 30 minute drive. The hotel... More 

Helpful?
5 Thank VinceTrav
Zhuhai, China
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 20, 2015

I enjoyed a very peaceful stay there in Summer. This is typically a winter resort and it gets very busy for those holidays due to the unique climate. I came in the off season, so as expected some facilities were off or minimal but all in all I had a nice break. The room was clean, tidy and well equipped... More 

Helpful?
1 Thank Chris L
HiltonSanyaYalongBay, Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear Chris L Thank you for choosing Hilton Sanya Yalong Bay Resorts& SPA and taking time to share your feedback with us. We are sorry we were unable to provide you with the quality of amenities and service you expect from Hilton. We apologize for the malfunctioning TV and the service, food selections. I have shared your feedback with the... More 

Auckland, New Zealand
Level Contributor
73 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed October 10, 2015

Our family of 2 adults and 2 children (11yrs) stayed here for 4 nights at the end of our holiday/trip in China. We arrived after a hectic 3 weeks of travelling all over, and it was great to receive such a friendly welcome in such a beautiful setting! All the staff we encountered were friendly and so helpful. Great English.... More 

Helpful?
Thank 4tuataras
HiltonSanyaYalongBay, Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear 4tuataras Thank you for choosing Hilton Sanya Yalong Bay Resorts& SPA and taking time to share your feedback online. I am pleased to hear you and your family enjoyed your stay. All of us at Hilton are passionate about hospitality and we look forward to welcoming you again soon. Regards Anna Sang Quality Manager More 

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