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Hilton Sanya Yalong Bay Resort & Spa

4.5 of 5 Yalong Bay National Resort District, Sanya 572000, China
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Certificate of Excellence 2014
Hilton Sanya Yalong Bay Resort & Spa
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Hilton Sanya Yalong Bay Resort & Spa
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1,699 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
  • All months
    (1699)
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    (511)
  • Jun-Aug only
    (477)
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    (364)
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    (347)
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Beijing, China
Contributor
15 reviews 15 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I found this hotel from Travelzoo and decided to make this as the destination of my winter escape. The long strech of beach is absolutely wonderful. The location of the hotel at Yalong Bay is also strategic neighboring Ritz Carlton and St. Regis. As a kind reminder, if you are expecting room with seaview, please dont choose the basic room... More 

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hiltonsanyaresort, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear Rebecca T, Thank you for choosing to stay with us at Hilton Sanya Yalong Bay Resort & Spa! I hope that our inspirational environment and unparalleled services helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon! Stephan Stoss General Manager More 

busan, South Korea
1 review
5 of 5 stars Reviewed 2 weeks ago

Hilton is great, I love the service the facility, and the atmosphere. Although the rooms and directions kind of got me confused, but still I love it. Also I thought events like swimming competitions were great. I think most of the people enjoyed. It was a nice trip :)

Review collected in partnership with Hilton Hotels & Resorts

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hiltonsanyaresort, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear Hanseok J, Thank you for choosing to stay with us at Hilton Sanya Yalong Bay Resort & Spa and taking time to write your heartfelt review. I am glad to hear that you enjoyed your stay. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded.... More 

Hong Kong, China
Contributor
15 reviews 15 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed at Hilton for 2 nights on business. The room is nice and comfortable. I tried on the big bath tub which is really relaxing after a long days' work. The hotel is equipped with all sorts of resort facilitaties. The pools are nice but it's a pity the weather was cold that we didn't swim; the beach is good... More 

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hiltonsanyaresort, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear Irene L, Thank you for choosing to stay with us at Hilton Sanya Yalong Bay Resort & Spa. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Stephan Stoss General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed in Hilton, Sanya from 13th Dec - 21st Dec 2014. Overall our experience was very good & we enjoyed our stay. - We reached Hilton, Sanya late in the night. Check In was quick & we were helped to our room within few minutes. The staff could speak English & that helped a lot. - Rooms were spacious... More 

Was this review helpful? Yes 1
hiltonsanyaresort, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear Vinitpandit, Thank you for your kind words. I am pleased to hear you enjoyed your stay with us. All of us at Hilton Sanya are passionate about hospitality and we hope to see you again soon. Regards Mr. Stephan Stoss More 

Budapest, Budapest, Hungary
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2014

I was in this hotel in the spring. Clean and nice. Staff pleasant and courtereous. I'll be back next year if have possibility. The Yalong Bay really very nice place for rest and relaxing. Especially recommend for s family vacation.

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hiltonsanyaresort, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear Desak P, Thank you for choosing to stay with us at Hilton Sanya Yalong Bay Resort & Spa]. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Stephan Stoss,General Manager More 

Budapest, Hungary
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 28, 2014

We rested in the spring in Sanya. The hotel is located right on the beach (a few tens of meters). Of course, China is always slightly overestimates hotels. In fact, it was a solid 4 stars (maybe 4+). But the rest was good and generally quality of the hotel and the service is good.

Was this review helpful? Yes 1
hiltonsanyaresort, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Thank you for choosing stay with us at Hilton Sanya Yalong Bay Resort & Spa. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. I hope to see you again soon. Stephan Stoss General Manager More 

Dublin, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 25, 2014

The resort was really nice. The room was very big that we stayed in. It was very spacious and i loved the round bathtub in the room :)! Staff was also very welcoming. Every now and then they had things going on in the hotel such as BBQs and different activities. This was really nice. The only problem is we... More 

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hiltonsanyaresort, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear Anonstar3, Thank you for choosing to stay with us at the Hilton sanya resort & spa. I appreciate your review of your recent experience at our resort. Thanks so much for your suggestion, we always aim to ensure every Guest feels cared for, valued and respected. Guest satisfaction is very important to us and we try hard to make... More 

Sanya, China
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 1, 2014

Was there to enjoy a nice lunch...Wrong choise... Wait 15 min with a bottle beer for 78 RMB to get a glass... It's just sad when you very thirsty and cant drink your beer because the (non englisch speaking )waitress cant found a glass. In every small LOCAL restaurant you get glass together with beer, but not in Hilton?? Dissapointing,... More 

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hiltonsanyaresort, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear Waigouren8, Thank you for your feedback. We’re very sorry you experienced an undesirable level of customer service with us. The problems you mentioned with training staff English have been improving. We appreciate you alerting us to this issue and we hope you will give us a second chance if you return to the area. Best Regards Mr. Stephan Stoss More 

Nottingham, United Kingdom
Contributor
19 reviews 19 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 28, 2014

Six of us chose to stay here towards the end of September 2014 for 5 days relaxation after intensive travel around China for 3 weeks and prior to moving on to our final destination of Shanghai. Upon arrival we were checked in efficiently and staff were relatively friendly and we were shown to our rooms quickly. We had chosen 3... More 

Was this review helpful? Yes
hiltonsanyaresort, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear QualitySeekers_13, Thank you for choosing to stay with us at the Hilton sanya resort & spa. I appreciate your review of your recent experience at our resort. Thanks so much for your suggestion, we always aim to ensure every Guest feels cared for, valued and respected. Guest satisfaction is very important to us and we try hard to make... More 

Shanghai, China
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 20, 2014

Kids get free sand toys for the little ones the have a pool with sand in it. You have to call room service for ice. The staff are all very friendly and they are very quick. The breakfast has awesome music and the breakfast covers every cuisine. It's got to be one of my most favorite travels!

Was this review helpful? Yes
hiltonsanyaresort, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear Jack J, Thank you for choosing to stay with us at the Hilton sanya resort & spa. I appreciate your review of your recent experience at our resort. Thanks so much for your suggestion, we always aim to ensure every Guest feels cared for, valued and respected. Guest satisfaction is very important to us and we try hard to... More 

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Additional Information about Hilton Sanya Yalong Bay Resort & Spa

Address: Yalong Bay National Resort District, Sanya 572000, China
Phone Number:
Location: China > Hainan > Sanya > Yalong Bay
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hilton Sanya Yalong Bay Resort & Spa 4.5*
Number of rooms: 492
Reservation Options:
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Also Known As:
Hilton Sanya Hotel Sanya
Hilton Sanya Resort And Spa
Sanya Hilton
Hilton Sanya Yalong Bay Resort & Spa Hainan
Hotel Style:
#4 Family Hotel in Sanya
#9 Spa Hotel in Sanya
#9 Romantic Hotel in Sanya
#10 Luxury Hotel in Sanya
#10 On the Beach Hotel in Sanya
#70 Best Value Hotel in Sanya

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