You can get resort hotels..and the basic amenities anywhere! But Hilton Sanya surpassed on the strength of its service amenities and friendliness supported to a great extent by a good clean beach with great water. A large majority of the staff could not speak English but they tried...really hard ! A special mention must go in for the Executive Chef... more

The staff were very friendly, helpful, and very proficient in the excucution of their duties. In addition, we had no problems whatsoever in conversing in English as the staff made every effort to ensure that all our needs were met. Although all the eating facilities were excellent, we would especially recommend the IZE restaurant for that lttle bit extra. We... more

Excellent experience. All I could want from a beach resort. Wouldn't go to Hainan just for the beaches - but a great stopover on the way to or from other Chinese destinations. Very differerent from Beijing and Hainan is a beautiful island worth exploring. Hotel is true first class. Great rooms, good service, nice food - excellent Hilton breakfast. Can't... more

Nice Hotel. The pools were great. Beach was clean. Staffs were friendly; especially the japanese lady at the front desk who was very attentive. Yet the check in/check out experience reminded you that you are still in china. Food was more on the pricey side. I found the position of the shower doors which leaned to the bathtub very weird... more

If you are looking for a family friendly resort on Hainan Island you can't go wrong with the Hilton Sanya. We were there over Easter weekend and the place was almost flawless. Great room, fantastic pools, excellent beach and genuinely friendly service. But! The food is bad and that's a major drawback. Very expensive and just not good. The management... more

Just returned from a perfect long-weekend at Hilton Sanya, by Yalong Bay. Like other reviews have stated, you don't even feel like you're in China when you arrive (except for all the smokers in the Lobby!) Note to Hilton Sanya: I think you should just ban smoking in the Lobby area - it is truly a turn-off to have that... more

everything you would expect from a hilton resort,no ifs or buts. If i was to say any negative it would be the lack of understanding from the check in/out staff.I am a hilton member and even the staff in that section made it hard to check in and out. more training and better understanding of other nationalities lingo would lift... more

we stayed for 2 weeks and it was so enjoyable! loved it so much! we r loyal clients of hilton so it was very nice get all upgrades . very quite and peaceful resort if you are going to relax just go there! seriously! i didnt think it was that expensive as some ppl mentioned . just loved it. more

This is a 5-star rated Hilton property located in the resort area of Hainan Island. Other properties in the area are Marriott, Ritz Calton, etc. I have had a few problems, which to date I am still trying to get resolved. Don't forget this hotel charges a 15% service charge. First, I found a mug with lip stick prints. This... more