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All 1,008 Sanya hotels

Hilton Sanya Resort & Spa

4.5 of 5 Hotel   |   Yalong Bay National Resort District, Sanya 572000, China
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Ranked #3 of 1,008 hotels in Sanya
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Traveler_MJT Tampere, Finland
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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  • Italian first
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English first
Tampere, Finland
1 review
4 of 5 stars Reviewed 2 days ago NEW

The location of the resort is nice and beach is good. Resort overall quality during our visit was ok (one building was under renovation). As a HHonors member You expect a certain level of things. Most of them were met nicely. 2 things were not: The staff was helpful, but I expect more English-speaking personnel under a world-wide brand. I... More

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hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Dear Traveler_MJT, Thank you for choosing to stay with us at the Hilton sanya resort & spa. I appreciate your review of your recent experience at our resort. Your good suggestions are very important for our improvement as well. I am glad to hear that you enjoyed our beautiful beach. At Hilton, we always aim to ensure every Guest feels... More

Muralto, Switzerland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I had a wonderful experience at the Hilton Sany Resort and SPA. The SPA was great and not crowded at all even is I was there when the hotel was very busy. I was alone for 3 hours at the SPA. The drinks they offer at tha bar are very good and healthy. I would recommend this hotel to families.

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hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Dear Alejandra_Abad_89, Thank you for choosing to stay with us at the Hilton sanya resort & spa. I appreciate your review of your recent experience at our resort. I am glad to hear that you enjoyed our SPA treatment. At Hilton, we always aim to ensure every Guest feels cared for, valued and respected. Guest satisfaction is very important to... More

Houston, Texas
Top Contributor
51 reviews 51 reviews
48 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have been to Sanya many times and have stayed at different resorts at Yalong Bay. As a loyal member of the HHonnors program, I normally have good impressions and make good comments about Hilton hotels. However I was really disappointed at this Hilton Sanya Resort this time. Arrival was a nightmare Several days before my arrival, I received phone... More

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hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Dear atwater5122, Thank you for choosing to stay with us at the Hilton sanya resort & spa. I appreciate your review of your recent experience at our resort. Your suggestions are very important for our improvement as well. However, we regret we were not able to provide convenient experience during the Boao forum as you expected. At Hilton, we always... More

Toulouse, France
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Could be perfect if food not so expensive after 15% charge; people spitting in the pool or in the building and children peeing on the grass around the pool. Staff is vigilant and sometimes tell them not to do it but they can't see everything. There should be signs posted to make sure people refrein from spitting or use bathrooms!!... More

Review collected in partnership with Hilton Hotels & Resorts

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hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Thank you for your recent stay at Hilton sanya resort and spa. We try hard to make sure all of our guests have a rewarding experience at our hotel, and hope that next time you are in the area you will consider staying with us. Best Regards Mr. Stephan Stoss More

Tehran, Iran
Contributor
11 reviews 11 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

So cozy and clean room. Seeeming pool is nice.call beach .locatef in a touristy bay of sanya.brrafast in complate both chinese and international.stafs are so helpful.with beautiful garden.not far from shoping center

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hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Thank you for your recent stay at Hilton Sanya Resort&Spa. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Best Regards Mr. Stephan Stoss More

Hangzhou, China
Top Contributor
91 reviews 91 reviews
54 hotel reviews
227 helpful votes 227 helpful votes
3 of 5 stars Reviewed March 10, 2014

We had been here previously back in 2010. I have visited Sanya frequently during the last 10 years. We were not fully sure what to expect this time, as hotel itself is not that new anymore. But we knew the beach and pools would be great in any case. There are really many reviews on Hilton, so I will not... More

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hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Dear Abramis, Thank you for choosing to stay with us at the Hilton sanya resort & spa the third times. I appreciate your review of your recent experience at our resort. Your good suggestions are very important for our improvement as well. I am glad to hear that you still enjoyed your stay within our outdoor pools and beautiful beach.... More

Singapore, Singapore
Contributor
18 reviews 18 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 5, 2014

This hotel is massive you need a golf cart to go from one end to the other. The pool is amazing and the views to match. Price was okay but once you are onsite its a bit of a drive to go anywhere. Language is a little disruptive when not at the hotel. The rooms have a great outlook and... More

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hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Dear 1966dean, Thank you for your recent stay here at our resort! I am so glad you were able to experience our authentic Hilton hospitality and enjoyed our pools, garden and guest room. We look forward to seeing you soon. Best Regards Mr. Stephan Stoss More

拉萨, China
1 review
4 of 5 stars Reviewed January 23, 2014

Hilton Hotel , quiet environment, surrounding facilities mature, very good service, surrounding and convenient transportation, service attitude good, warm and thoughtful. A rich breakfast, service is very warm. Although the room a little old, but the health, clean. Internet access fees 4 yuan per minute is too expensive, want to be adjusted.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Dear Pei Y, Thank you for your review. I am pleased to hear that you enjoyed your stay. All of us at Hilton are passionate about hospitality and we hope to see you again soon. Best Regards Mr. Stephan Stoss More

A TripAdvisor Member
2 of 5 stars Reviewed December 25, 2013

If you are a Westerner, stay away. The hotel offers deals to Chinese tour groups and it really didn't feel like a vacation. We were constantly annoyed by people trying to take our picture (we were traveling with a newborn) and felt like we were on display for the other guests. Rooms aren't cleaned to Western standards, and non-smoking is... More

Was this review helpful? Yes 5
Shanghai, China
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 17, 2013

Great location, right on the beach. Snorkeling and sailing nearby. Our room was super quiet, for the first three days thought we had no neighbors in adjacent rooms, only to find out there were people there all along. After we talked to them, they said they were very noisy inside their rooms, yet we heard nothing. Hotel restaurant is not... More

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hiltonsanyaresort, Public Relations Manager at Hilton Sanya Resort & Spa, responded to this review

Dear r00t : Thank you for your kind review of Hilton Sanya Resort and Spa. We are pleased to hear that you enjoyed our quiet guest room, the gigantic round bathtub and the king-size bed. And we also regret we were not able to provide you with the food and bath robes you expected. We are constantly innovating our menu... More

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Additional Information about Hilton Sanya Resort & Spa

Also Known As:
Hilton Sanya Resort And Spa
Hilton Sanya Hotel Sanya
Hilton Sanya Hotel
Hilton International Sanya
Hilton Sanya
Sanya Hilton
Hilton Sanya Resort & Spa Hainan
Address: Yalong Bay National Resort District, Sanya 572000, China
Phone Number:
Location: China > Hainan > Sanya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Sanya
#3 On the Beach Hotel in Sanya
#4 Family Hotel in Sanya
#5 Romantic Hotel in Sanya
#74 Best Value Hotel in Sanya
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Sanya Resort & Spa 4.5*
Official Description (provided by the hotel):
Hilton Sanya Resort & Spa is the first Hilton Worldwide Resort in China, features a total of 492 guestrooms, suites and villas. It commands a prime location on 400m of unspoilt beach front at the western of Yalong Bay. ... more   less 
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