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All 1,090 Sanya hotels

Hilton Sanya Resort & Spa

4.5 of 5 Hotel   |   Yalong Bay National Resort District, Sanya 572000, China
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Ranked #5 of 1,090 hotels in Sanya
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Daddybear3 Where ever I lay my hat
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1,678 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Where ever I lay my hat
Top Contributor
67 reviews 67 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in this resort between Christmas and New Year. Our room was great, open plan with a step down to the bathroom area and I really liked the idea of having the bath in the middle of the room allowing to have the doors open and the warm breeze flow through. The grounds were well kept and the pool... More

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hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Dear Daddybear3, Thank you for choosing to stay with us at the Hilton sanya resort & spa. I appreciate your review of your recent experience at our resort. I am glad to hear that you enjoyed our pools and food here. At Hilton, we always aim to ensure every Guest feels cared for, valued and respected. Guest satisfaction is very... More

South Gippsland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 8, 2014

This resort is very nice and the facilities are lovely. It is right on the beach and the beach is kept very clean and the lounges are really great. The water temp at the beach is about 29 degrees. Amazing. The breakfast was the best we had in China and the staff were lovely. The pool is large and very... More

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hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Dear Rachel B, Thank you for choosing to stay with us at the Hilton sanya resort & spa. I appreciate your review of your recent experience at our resort. I am glad to hear that you enjoyed our beach and food in this hot weather. At Hilton, we always aim to ensure every Guest feels cared for, valued and respected.... More

Hong Kong, China
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 13, 2014

Was able to visit this facility and most of the room types available for business purposes and I have to say this hotel easily lives up to the Hilton Brand. The hotel is truly beautiful, and the beach it is attached to is definitely something to admire. Admittedly, it is less luxurious in feeling than the Ritz-Carlton next door since... More

Was this review helpful? Yes 1
hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Dear Eugene L, Thank you for choosing to stay with us at the Hilton sanya resort & spa. I appreciate your review of your recent experience at our resort.You suggestions quite important and helpful for our improvement. I am glad to hear that you enjoyed our beach and pools. At Hilton, we always aim to ensure every Guest feels cared... More

1 review
5 of 5 stars Reviewed May 19, 2014

I traveled to Sanya after a business trip in Hong Kong. I would highly recommend this Resort to anyone going to Sanya. The pool and beach were amazing and the staff were all very friendly and helpful. Language was sometimes an issue (very few fluent English speakers - which was expected); however, the staff would quickly find someone who could... More

Review collected in partnership with Hilton Hotels & Resorts

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hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Dear 538stephanieg, Thank you for choosing to stay with us at the Hilton sanya resort & spa. I appreciate your review of your recent experience at our resort. Thanks so much for your suggestion,I am glad to hear that you enjoyed our beautiful pool and beach. we always aim to ensure every Guest feels cared for, valued and respected. Guest... More

Hong Kong
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 13, 2014

Hotel have trained staffs, we got a pleasant stay. Two drawbacks: 1) Wifi signal should reach the beach. 2) it is terrible that no ice cream on sale! Staff told us that it was out of store; it could not be accepted for Hilton, especially it was summer time!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Dear HongTung, Thank you for choosing to stay with us at the Hilton sanya resort & spa. I appreciate your review of your recent experience at our resort. Thanks so much for your suggestion, we always aim to ensure every Guest feels cared for, valued and respected. Guest satisfaction is very important to us and we try hard to make... More

Tampere, Finland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 22, 2014

The location of the resort is nice and beach is good. Resort overall quality during our visit was ok (one building was under renovation). As a HHonors member You expect a certain level of things. Most of them were met nicely. 2 things were not: The staff was helpful, but I expect more English-speaking personnel under a world-wide brand. I... More

Was this review helpful? Yes 1
hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Dear Traveler_MJT, Thank you for choosing to stay with us at the Hilton sanya resort & spa. I appreciate your review of your recent experience at our resort. Your good suggestions are very important for our improvement as well. I am glad to hear that you enjoyed our beautiful beach. At Hilton, we always aim to ensure every Guest feels... More

Muralto, Switzerland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 of 5 stars Reviewed April 22, 2014

I had a wonderful experience at the Hilton Sany Resort and SPA. The SPA was great and not crowded at all even is I was there when the hotel was very busy. I was alone for 3 hours at the SPA. The drinks they offer at tha bar are very good and healthy. I would recommend this hotel to families.

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hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Dear Alejandra_Abad_89, Thank you for choosing to stay with us at the Hilton sanya resort & spa. I appreciate your review of your recent experience at our resort. I am glad to hear that you enjoyed our SPA treatment. At Hilton, we always aim to ensure every Guest feels cared for, valued and respected. Guest satisfaction is very important to... More

Houston, Texas
Top Contributor
54 reviews 54 reviews
51 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed April 21, 2014

I have been to Sanya many times and have stayed at different resorts at Yalong Bay. As a loyal member of the HHonnors program, I normally have good impressions and make good comments about Hilton hotels. However I was really disappointed at this Hilton Sanya Resort this time. Arrival was a nightmare Several days before my arrival, I received phone... More

Was this review helpful? Yes 1
hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Dear atwater5122, Thank you for choosing to stay with us at the Hilton sanya resort & spa. I appreciate your review of your recent experience at our resort. Your suggestions are very important for our improvement as well. However, we regret we were not able to provide convenient experience during the Boao forum as you expected. At Hilton, we always... More

Toulouse, France
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2014

Could be perfect if food not so expensive after 15% charge; people spitting in the pool or in the building and children peeing on the grass around the pool. Staff is vigilant and sometimes tell them not to do it but they can't see everything. There should be signs posted to make sure people refrein from spitting or use bathrooms!!... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Thank you for your recent stay at Hilton sanya resort and spa. We try hard to make sure all of our guests have a rewarding experience at our hotel, and hope that next time you are in the area you will consider staying with us. Best Regards Mr. Stephan Stoss More

Tehran, Iran
Contributor
12 reviews 12 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 6, 2014

So cozy and clean room. Seeeming pool is nice.call beach .locatef in a touristy bay of sanya.brrafast in complate both chinese and international.stafs are so helpful.with beautiful garden.not far from shoping center

Was this review helpful? Yes
hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Thank you for your recent stay at Hilton Sanya Resort&Spa. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Best Regards Mr. Stephan Stoss More

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Additional Information about Hilton Sanya Resort & Spa

Address: Yalong Bay National Resort District, Sanya 572000, China
Phone Number:
Location: China > Hainan > Sanya
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Sanya Resort & Spa 4.5*
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Also Known As:
Hilton Sanya Hotel Sanya
Hilton Sanya Resort And Spa
Sanya Hilton
Hilton Sanya Resort & Spa Hainan

660 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 On the Beach Hotel in Sanya #4 Family Hotel in Sanya #4 Romantic Hotel in Sanya #5 Luxury Hotel in Sanya #5 Spa Hotel in Sanya #69 Best Value Hotel in Sanya
Hotel Class
Official Description (provided by the hotel)
Hilton Sanya Resort & Spa is the first Hilton Worldwide Resort in China, features a total of 492 guestrooms, suites and villas. It commands a prime location on 400m of unspoilt beach front at the western of Yalong Bay. ... more   less 
Number of rooms
492

Questions & Answers

Questions? Get answers from Hilton Sanya Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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