We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,008 Sanya hotels

Hilton Sanya Resort & Spa

4.5 of 5 Hotel   |   Yalong Bay National Resort District, Sanya 572000, China
Hotel website
Hotel amenities
Special Price
Save up to 20% off
Save Saved
You added Hilton Sanya Resort & Spa to your Saves list
Hilton Sanya Resort & Spa
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
93%
Ranked #4 of 1,008 hotels in Sanya
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 days ago
Philippe L Toulouse, France
Write a Review

1,667 people have reviewed this hotel

Traveler rating
    871
    684
    84
    18
    10
See reviews for
74
97
14
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Toulouse, France
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Could be perfect if food not so expensive after 15% charge; people spitting in the pool or in the building and children peeing on the grass around the pool. Staff is vigilant and sometimes tell them not to do it but they can't see everything. There should be signs posted to make sure people refrein from spitting or use bathrooms!!... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Thank you for your recent stay at Hilton sanya resort and spa. We try hard to make sure all of our guests have a rewarding experience at our hotel, and hope that next time you are in the area you will consider staying with us. Best Regards Mr. Stephan Stoss More

Tehran, Iran
Contributor
11 reviews 11 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

So cozy and clean room. Seeeming pool is nice.call beach .locatef in a touristy bay of sanya.brrafast in complate both chinese and international.stafs are so helpful.with beautiful garden.not far from shoping center

Was this review helpful? Yes
hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Thank you for your recent stay at Hilton Sanya Resort&Spa. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Best Regards Mr. Stephan Stoss More

Hangzhou, China
Top Contributor
90 reviews 90 reviews
54 hotel reviews
226 helpful votes 226 helpful votes
3 of 5 stars Reviewed March 10, 2014

We had been here previously back in 2010. I have visited Sanya frequently during the last 10 years. We were not fully sure what to expect this time, as hotel itself is not that new anymore. But we knew the beach and pools would be great in any case. There are really many reviews on Hilton, so I will not... More

Was this review helpful? Yes 2
hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Dear Abramis, Thank you for choosing to stay with us at the Hilton sanya resort & spa the third times. I appreciate your review of your recent experience at our resort. Your good suggestions are very important for our improvement as well. I am glad to hear that you still enjoyed your stay within our outdoor pools and beautiful beach.... More

Singapore, Singapore
Contributor
18 reviews 18 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 5, 2014

This hotel is massive you need a golf cart to go from one end to the other. The pool is amazing and the views to match. Price was okay but once you are onsite its a bit of a drive to go anywhere. Language is a little disruptive when not at the hotel. The rooms have a great outlook and... More

Was this review helpful? Yes
hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Dear 1966dean, Thank you for your recent stay here at our resort! I am so glad you were able to experience our authentic Hilton hospitality and enjoyed our pools, garden and guest room. We look forward to seeing you soon. Best Regards Mr. Stephan Stoss More

拉萨, China
1 review
4 of 5 stars Reviewed January 23, 2014

Hilton Hotel , quiet environment, surrounding facilities mature, very good service, surrounding and convenient transportation, service attitude good, warm and thoughtful. A rich breakfast, service is very warm. Although the room a little old, but the health, clean. Internet access fees 4 yuan per minute is too expensive, want to be adjusted.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Dear Pei Y, Thank you for your review. I am pleased to hear that you enjoyed your stay. All of us at Hilton are passionate about hospitality and we hope to see you again soon. Best Regards Mr. Stephan Stoss More

A TripAdvisor Member
2 of 5 stars Reviewed December 25, 2013

If you are a Westerner, stay away. The hotel offers deals to Chinese tour groups and it really didn't feel like a vacation. We were constantly annoyed by people trying to take our picture (we were traveling with a newborn) and felt like we were on display for the other guests. Rooms aren't cleaned to Western standards, and non-smoking is... More

Was this review helpful? Yes 5
Shanghai, China
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 17, 2013

Great location, right on the beach. Snorkeling and sailing nearby. Our room was super quiet, for the first three days thought we had no neighbors in adjacent rooms, only to find out there were people there all along. After we talked to them, they said they were very noisy inside their rooms, yet we heard nothing. Hotel restaurant is not... More

Was this review helpful? Yes
hiltonsanyaresort, Public Relations Manager at Hilton Sanya Resort & Spa, responded to this review

Dear r00t : Thank you for your kind review of Hilton Sanya Resort and Spa. We are pleased to hear that you enjoyed our quiet guest room, the gigantic round bathtub and the king-size bed. And we also regret we were not able to provide you with the food and bath robes you expected. We are constantly innovating our menu... More

Shanghai ,China
Contributor
11 reviews 11 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 10, 2013

The hotel is great just on the beach , the pools are fantastic ,the children's pool has sand to imitate the ocean. The Spa is paradise all treatments we try where just so good ,we couldn't wait to go next day to have one more. The boat ride to visit the ritz Carlton is nice. The children's club is very... More

Was this review helpful? Yes
hiltonsanyaresort, Public Relations Manager at Hilton Sanya Resort & Spa, responded to this review

Dear IvanainChina, Thank you for your review. I am pleased to hear you enjoyed your stay with us. All of us at Hilton are passionate about hospitality and we hope to see you again soon. Kind Regards, Ella Dai More

Hong Kong`, Hong Kong
1 review
3 of 5 stars Reviewed November 20, 2013

One more time, the Hilton staff is great, the hotel is very nice and the location also, unfortunately for me and as very very sensitive to noice (and I'm not talking during day time but at midnight) it's really not acceptable. No matter on holiday or business trip

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
hiltonsanyaresort, Public Relations Manager at Hilton Sanya Resort & Spa, responded to this review

Dear Ariane L, Thank you for taking the time to review your experience at Hilton Sanya Resort & Spa and your good comments for our staff and resort. I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about noise. Your... More

Guangzhou, China
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 30, 2013

Most swimming pools are closed without inform me in advance. I definitely will not choose this hotel if I know the situation. How could this hotel rate 5 stars if no swimming pool available? And the bath room is not clean enough.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
hiltonsanyaresort, General Manager at Hilton Sanya Resort & Spa, responded to this review

Dear Mr. Feng Y: Thank you very much for taking time to complete one of our guest surveys. First and foremost my sincere apologies that you were not informed in a timely manner on the closure of some of the Resort pools during your stay. I hope that despite this disappointment our overall facilities and services our team provided allowed... More

Been to Hilton Sanya Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Sanya Resort & Spa

Also Known As:
Hilton Sanya Resort And Spa
Hilton Sanya Hotel Sanya
Hilton Sanya Hotel
Hilton International Sanya
Hilton Sanya
Sanya Hilton
Hilton Sanya Resort & Spa Hainan
Address: Yalong Bay National Resort District, Sanya 572000, China
Phone Number:
Location: China > Hainan > Sanya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Sanya
#4 On the Beach Hotel in Sanya
#5 Family Hotel in Sanya
#61 Best Value Hotel in Sanya
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hilton Sanya Resort & Spa 4.5*
Official Description (provided by the hotel):
Hilton Sanya Resort & Spa is the first Hilton Worldwide Resort in China, features a total of 492 guestrooms, suites and villas. It commands a prime location on 400m of unspoilt beach front at the western of Yalong Bay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Travelocity, Tingo, Priceline, Ctrip DaoDao, Asiatravel.com Holdings, Agoda, Hotels.com and Venere so you can book your Hilton Sanya Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton Sanya Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.