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Holiday Inn Resort Sanya Bay

#51 of 1,175 Hotels in Sanya
Certificate of Excellence
4.0 of 5
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Haipo Tourism Resort Area, Sanya Bay Road, Sanya 572000, China
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Holiday Inn Resort Sanya Bay
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504 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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  • Danish first
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  • Italian first
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English first
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    (127)
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Shenzhen, China
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We enjoyed a weekend work retreat at the hotel and found the room to be ok. It was clean, but the toilet didn't flush and required me to fix it even after calling and asking the maintenance man to repair while we were out of the room for the day. In addition, the free-flow beer is only free-flow at their... More 

Was this review helpful? Yes
singerzhang, Public Relations Manager at Holiday Inn Resort Sanya Bay, responded to this review

Dear Treed: Thanks for your stay in Holiday Inn Resort Sanya Bay and share with your experiences with All in one package. Hopefully you found that this package can make your vacation conveniently here. If the guest not get intoxicated, he can get free-flow beer in the dinner time or poolside as All in one package user manual instructed. Thanks... More 

Shenzhen
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

It is my second time to visit Sanya after my last travel in 2011, Holiday Inn Resort Sanya Bay is the place my family will stay always. We planned one week stay in Sanya this time, 3days in Sanya Bay and 2days in Yalong Bay, 2days in Haitang Bay. Holiday Inn Resort Sanya Bay looked familiar with us, the FO... More 

Was this review helpful? Yes
singerzhang, Public Relations Manager at Holiday Inn Resort Sanya Bay, responded to this review

Dear singerzl: Thanks for your supoort and stay in Holiday Inn Resort Sanya Bay once again. I am glad to hear that you have a wonderful time in Sanya this time Here recommend with you all in one package with 2adults and 2children for one room: 938RMB/night before 31st,Oct, and 1088RMB/night for high season of Sanya. Daily include Afternoon snack,dinner,supper,breakfast... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 23, 2015

We had a 2 week trip around china and stopped here for 3 days for our relaxtion part. It did the job. The complex looked beautiful and have a lovely pool area right by the beach. The pools were all pretty shallow and the water was warm so not ideal for cooling down but as the ocean was right there... More 

Was this review helpful? Yes
singerzhang, Public Relations Manager at Holiday Inn Resort Sanya Bay, responded to this review

Dear Cathy: Thanks for sharing with your stay experiences in Holiday Inn Resort Sanya Bay, hope you enjoyed your wonderful and quite vacation here. Hotel has Southeast Asian style food to supply in Marina Cafe and Cantonese dishes from Chinese restaurant, hope next time you will have chance to try. Here recommend with your all in one package with After... More 

Frankfurt am Main, Deutschland
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 11, 2015

After a 3 weeks journey through China, we decided to have a few relaxing days in the Holiday Inn Resort in Sanya. We are experienced China travellers and generally are really fascinated by the growth of China, the Chinese Culture and Food. In the last 10 years we spent in total 5 months business and vacation related in China. We... More 

Was this review helpful? Yes 1
singerzhang, Director of Sales at Holiday Inn Resort Sanya Bay, responded to this review

Dear Alexander: I am so sorry to hear that you had a bad time in holiday Inn Resort Sanya Bay Hotel management team took all of your suggestions seriously. Make all the area of hotel in the clean mode is the basic work our staff need to do daily, so we have more details need to make progress. For the... More 

Chester-le-Street, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 2, 2015

Hotel and pool area very clean,staff very friendly especially Lisa on reception, breakfast very good, restaurant wouldn't use again got better food outside, barbecue got a bit repetitive, wi-fi very poor unless you sit in the breakfast room or reception then it's hit and miss,excellent swimming pool, hotel room worth paying the extra for a king size room with sea... More 

Was this review helpful? Yes 2
singerzhang, Director of Sales at Holiday Inn Resort Sanya Bay, responded to this review

Dear Stuart: Thanks for your support with Holiday Inn Resort Sanya Bay and share with your experiences here. We are glad to find that you are satisfied with our service for most of aspects. Enjoy the wonderful sunshine, wonderful pool and peace day in Sanya is what we want to recommend with you. As Sanya Bay is Tourism Zone, so... More 

Durham, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 30, 2015

Let me start with the positives about this hotel, close to the airport was a plus but I would advise a sea view because of the location to the airport. The rooms were clean,comfortable and serviced everyday.the food was good,I would recommend the outdoor buffet nights by the pool,the swimming pool area was very clean and tidy. The downside to... More 

Was this review helpful? Yes
singerzhang, Director of Sales at Holiday Inn Resort Sanya Bay, responded to this review

Thanks for your support with Holiday Inn Resort Sanya Bay and take time to share experiences this time. I am glad to hear that you have a wonderful time here for your vacation, and so sorry to make some problem with you for the language issue from hotel staff, which will be our focus in the training project. For the... More 

Antwerp, Belgium
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed June 27, 2015

I stayed in this hotel about ten years ago. Back then it was new, well managed, many of the staff had adequate knowledge of English, reasonable food compared with the Holiday Inn from Ürümuqi (China) and it was an overall swell experience. When I returned there this year, I found out that the hotel is on its decline, the rooms... More 

Was this review helpful? Yes 2
singerzhang, Public Relations Manager at Holiday Inn Resort Sanya Bay, responded to this review

Dear Robert: Welcome back to Holiday Inn Resort Sanya Bay and thanks for your trust and support with IHG hotels. I am sorry to hear that you are not satisfied with our current conditions, we will enhance the language training with our staff, which is on the process already. As Jun is low season here, so we arrange all the... More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 9, 2015

I know this isn't a five-star hotel and I know it's fairly basic, but even so the rooms should be clean and presentable and mine wasn't. Front desk staff and kitchen staff have a major communication problem. First the positives: The hotel is in a good location, convenient for the airport. Bed linen and towels were clean, room was spacious.... More 

Was this review helpful? Yes 1
singerzhang, Guest Relations Manager at Holiday Inn Resort Sanya Bay, responded to this review

Dear Nerys: Thanks for your supporting with Holiday Inn Resort and IHG this time and take time to sharing your stay experiences here. I am so sorry to get to know that y meet problem for breakfast openning time issue, and correct information should be 6:30--10:30 to hold breakfast in our Marina cafe. next step we will enhance the training... More 

Shanghai, China
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 19, 2015

Very nice and relaxing stay at Holiday Inn Resort Sanya Bay. We booked a swimming pool view room with double bed and got upgraded to a sea view as they didn't have a swimming view room with double bed any more. The resort was really empty when we stayed there, which was great as we got nearly the pool and... More 

Was this review helpful? Yes
ganning2014, Public Relations Manager at Holiday Inn Resort Sanya Bay, responded to this review

Dear guest ,Thank you for taking the time to share your valuable feedback with us.We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience morememorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your... More 

Vancouver, Canada
Level Contributor
70 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 6, 2015

I would recommend this place as a nice relaxing place to stay in Sanya. The hotel is situated right on the Sanya Bay Coastline near the airport. We had a small issue with our room, the shower drain wouldn't drain, after we called the front desk, it seemed three staff were at our room not only fixing the problem, but... More 

Was this review helpful? Yes 1
ganning2014, Public Relations Manager at Holiday Inn Resort Sanya Bay, responded to this review

Dear guest ,Thank you for taking the time to share your valuable feedback with us.We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience morememorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your... More 

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