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Holiday Inn Resort Sanya Bay

#60 of 1,178 Hotels in Sanya
Certificate of Excellence
4.0 of 5
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Haipo Tourism Resort Area, Sanya Bay Road, Sanya 572000, China
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1 room 1 adult
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Holiday Inn Resort Sanya Bay
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520 Reviews from our TripAdvisor Community

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Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hainan, Sanya is really the Hawaii of the China. what a beautiful resort. A family get-away during Christmas time. Great pool and beach direct in front of the hotel. Perfect for the family and very friendly staff.

Helpful?
Thank Chris W
Guangzhou, China
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 24, 2015

The two girls at the front desk (they have no name tag) were very rude. Mainlanders typically don't smile much but they were just miserable. When I checked in they told me that "my reservation probably hadn't come in yet" before they actually checked! haha. I booked a large bed. They didn't have it. Okay.. I'll take two twin beds.... More 

Helpful?
Thank ShuaiGe88
singerzhang, Public Relations Manager at Holiday Inn Resort Sanya Bay, responded to this review

HI, Thanks for your information and share your stay experiences in Holiday Inn Resort Sanya Bay. So sorry to hear that our staff not in professional way in service, which is the aspect hotel need to pay more attention always, i will organize more staff training and report with hotel management team to enhance our service quality. Hope next time... More 

Shenyang, China
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 22, 2015

We had our second visit to this hotel last winter. It remains an really pleasant family style place to stay for a few days; great pool area and easy access to a large expanse of beach. However, in some respects it was disappointing, this mainly due to the limited restaurant options available. The total had laid on quite expansive evening... More 

Helpful?
Thank ShenyangTaff
singerzhang, Public Relations Manager at Holiday Inn Resort Sanya Bay, responded to this review

HI. Thanks for your support with Holiday Inn Resort Sanya Bay and share with your F&B experiences in the hotel. Hotel will daily open poolside BBQ in the high season with band live show with beautiful songs, advance booking and special promotion sometimes in our Tmall shop, you can have look in your spare time: sywljrjiudian.tmall.com. For your advice with... More 

Shanghai, China
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 1, 2015

I'm quite disappointed with this hotel, wouldn't recommend it. Receptionists are rude and do not know anything that can help tourists, not to mention they cannot communicate in English in an international hotel (they may reply in English to basic questions but the majority of the staff isn't fluent in English and attempted sign language with me). We asked for... More 

Helpful?
Thank AnitLeonelli
singerzhang, Public Relations Manager at Holiday Inn Resort Sanya Bay, responded to this review

HI, Thanks for your support and share your stay experiences this time in Holiday Inn Resort Sanya Bay. So sorry that you had awful time here as our service can't satisfy with your requests. Our staff English level need to enhance by more training, just we have Nepal staffs in the housekeeping and restaurant, who can help sometimes. Hotel may... More 

Langfang, China
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 20, 2015

Stayed there for a 3 days retreat. Amazing pool, great beach, good beach bar, room clean and well equipped. Far from noisy Sanya, in the middle of a quite bay. I would strongly recommend to go there out of Chinese holidays toil you're looking for calm and quiet. Choose room with sea view, it is worth it.

Helpful?
1 Thank Eloise D
singerzhang, Public Relations Manager at Holiday Inn Resort Sanya Bay, responded to this review

HI, Thanks for your support and share your stay experiences this time in Holiday Inn Resort Sanya Bay. Indeed stay here to have sunbathing and relax in the pool can make you far away from the pressure from working, just relax in Holiday Inn! Looking forward to your next visit with your family! Holiday Inn Resort Sanya Bay Management Team More 

KSA
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 19, 2015

Hotel is spacious and airy at the lobby level, and has a good mezzanine level bar with terrace and outside views across the pool. Hotel cuisine is OK, kids enjoyed breakfast (western style buffet available) and there is a pleasant poolside nightly BBQ (chinese style) and a good indoor Chinese restaurant. Also fresh fruit is available in the lobby to... More 

Helpful?
1 Thank PietroDallavia
singerzhang, Public Relations Manager at Holiday Inn Resort Sanya Bay, responded to this review

HI,Pietro Thanks for your support and share your stay experiences this time in Holiday Inn Resort Sanya Bay. Happy to find out that you looked around in Sanya Bay and find our convenient for tourist in restaurants and supermarket. Just take your families to stay a journey with peace and good mood here. Looking forward to your next visit with... More 

South America
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 13, 2015

I am an old member of the IHG, stayed at the hotel three days, I feel pretty good, waiters are very good, warm, hotel pool great, I liked it, also very close from the sea, you can go to the beach every day to go for a run, quiet moment, the room looked out on the sea of the island... More 

Helpful?
Thank jean z
singerzhang, Public Relations Manager at Holiday Inn Resort Sanya Bay, responded to this review

HI,Jean Thanks for your support and share your stay experiences in Holiday Inn Resort Sanya Bay. I am happy to find out that you are satisfied with our service,which is the motivation with all the staffs here to perform better for our guests. Looking forward with your next visit with your family again. Relax, it is Holiday Inn! Holiday Inn... More 

Shenzhen, China
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 3, 2015

We enjoyed a weekend work retreat at the hotel and found the room to be ok. It was clean, but the toilet didn't flush and required me to fix it even after calling and asking the maintenance man to repair while we were out of the room for the day. In addition, the free-flow beer is only free-flow at their... More 

Helpful?
Thank Treed44812
singerzhang, Public Relations Manager at Holiday Inn Resort Sanya Bay, responded to this review

Dear Treed: Thanks for your stay in Holiday Inn Resort Sanya Bay and share with your experiences with All in one package. Hopefully you found that this package can make your vacation conveniently here. If the guest not get intoxicated, he can get free-flow beer in the dinner time or poolside as All in one package user manual instructed. Thanks... More 

Shenzhen
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 1, 2015

It is my second time to visit Sanya after my last travel in 2011, Holiday Inn Resort Sanya Bay is the place my family will stay always. We planned one week stay in Sanya this time, 3days in Sanya Bay and 2days in Yalong Bay, 2days in Haitang Bay. Holiday Inn Resort Sanya Bay looked familiar with us, the FO... More 

Helpful?
1 Thank singerzl
singerzhang, Public Relations Manager at Holiday Inn Resort Sanya Bay, responded to this review

Dear singerzl: Thanks for your supoort and stay in Holiday Inn Resort Sanya Bay once again. I am glad to hear that you have a wonderful time in Sanya this time Here recommend with you all in one package with 2adults and 2children for one room: 938RMB/night before 31st,Oct, and 1088RMB/night for high season of Sanya. Daily include Afternoon snack,dinner,supper,breakfast... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 23, 2015

We had a 2 week trip around china and stopped here for 3 days for our relaxtion part. It did the job. The complex looked beautiful and have a lovely pool area right by the beach. The pools were all pretty shallow and the water was warm so not ideal for cooling down but as the ocean was right there... More 

Helpful?
1 Thank Cathy W
singerzhang, Public Relations Manager at Holiday Inn Resort Sanya Bay, responded to this review

Dear Cathy: Thanks for sharing with your stay experiences in Holiday Inn Resort Sanya Bay, hope you enjoyed your wonderful and quite vacation here. Hotel has Southeast Asian style food to supply in Marina Cafe and Cantonese dishes from Chinese restaurant, hope next time you will have chance to try. Here recommend with your all in one package with After... More 

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