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All 1,048 Sanya hotels

Sheraton Sanya Resort

4.5 of 5 Resort   |   Yalong Bay National Resort District, Sanya 572000, China
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¥888 (RMB)
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Sheraton Sanya Resort
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94%
Ranked #7 of 1,048 hotels in Sanya
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
V_Kapoor745 Hong Kong, China
  • Reviews (1,724)
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1,724 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Hong Kong, China
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed there last week . The resort was very scenic, gardens and the landscaping was simply wow. The room was quite large - this was the laguna view room over looking the pool. The private beach was very clean and serene . But the most important was the excellent service from all the staff of the hotel from bell boy... More

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IPSWICH
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 3, 2014

Takes aprox 30 minute from airport to hotel. Very big reception area. We booked 2 rooms, non smoking. However on arrival we were given smoking rooms on the second floor which were used and abused, the floors were not cleaned properly and the bathroom has had it's sell by date. Upon reporting to the reception staff, we were than moved... More

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SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Tak, Thank you very much for staying with Sheraton Sanya Resort and leaving us great feedback. We are so happy to hear that you enjoyed your stay with us. Thanks for your commendation for Grace, it is our pleasure to provide service done from the heart and leave you a wonderful vacation. We sincerely welcome you back for your... More

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 1, 2014 via mobile

Absolutely fabulous location, choice and quality of food was exceptional, very friendly and helpful staff. We spent 4 nights there and thoroughly enjoyed the experience. If you either don't want to sit and relax, or enjoy the wonderful empty, white beach, then this isn't the resort for you! The only negative but obvious point was that the bedroom decor materials... More

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SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Richard, Greetings from the sunny island of Hainan. Thank you very much for staying with Sheraton Sanya Resort and leaving us great feedback. It is our pleasure to offer you and your team an impressive tropical environment, and to provide service done from the heart. We are so happy you like the environment, facilities, foods and enjoyed your stay... More

syracuse ny
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 24, 2014

Sanya is billed as the "Hawaii of China". Sheraton is in a resort area along a stretch of resort hotels- MGM, Hilton, Marriott, etc. it is a large comples, well kept, with beatiful grounds. Rooms are large by china standards. Well appointed, although getting worn around the edges ( for instance, couch in room was stained, has burn holes in... More

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SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear mccabe, Thank you very much for staying with Sheraton Sanya Resort and leaving us great feedback. We are glad to hear that you enjoyed our Resort environment, the food and facilities. On the other hand, we are very sorry to hear that your stay with us did not meet expectations. All of your feedback has been passed to the... More

Gurgaon
Top Contributor
50 reviews 50 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 9, 2014

This is a very nice place for a family vacation. It is very large, has a nice beach, has both a great pool, and lots of water 'pools' throughout, and has excellent service. There are also various activities throughout the day.

Was this review helpful? Yes 1
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear rohitgupta, Thank you very much for staying with Sheraton Sanya Resort and leaving us great feedback. It is our pleasure to provide service done from the heart and we are so happy you like the environment and facilities and enjoyed your stay with us. Thank you for your comments, we sincerely welcome you back for your next tropical stay! More

Vancouver, Canada
Top Contributor
59 reviews 59 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 22, 2014

Came to Sanya for a weekend break from business travel in the mainland. Not disappointed. The hotel is situated on a nice stretch of beach. The food is good and the rooms are large. We had a well laid out Thai buffet our first night. The best part about this hotel is the spa. I would give the spa a... More

Was this review helpful? Yes 1
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Seaton, Thank you very much for staying with Sheraton Sanya Resort and leaving us great feedback. It is our pleasure to provide service done from the heart and we are so happy you like the environment and facilities especially for the SPA and enjoyed your stay with us. Thank you for your comments, we sincerely welcome you back for... More

Shanghai, China
Contributor
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 24, 2013

We went to Sanya with a group of friends at the end of February. The hotel itself was everything you would expect out of a high-end resort: decent breakfast buffet, beautiful lobby overlooking the infinity pool into the sunset, inviting beach and enough swimming pools. The beach was clean and the surf was mild enough for kids to have fun... More

Was this review helpful? Yes 1
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Iliana, Greetings from the sunny island of Hainan. Thank you very much for staying with Sheraton Sanya Resort and leaving us great feedback. It is our pleasure to offer you and your family an impressive tropical environment, and to provide service done from the heart. We are so happy you like the environment, facilities, foods and enjoyed your stay... More

Dallas , TX
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed August 23, 2013

Booked online from SPG website for hotel with breakfast for the family vacations one wekk in Sanya, when arrived, I was told all family of four only one people’s breakfast was included. All others had to pay outrage cost for the breakfast. As other Sheraton and SPG hotel, for over USD$200 per room, no free wi-fi, you need pay another... More

Was this review helpful? Yes 1
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, May we thank you for choosing to stay with us and taking the time to write this review. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. We were concerned to read of your disappointment and that you have missed important service details on your recent journey... More

Phoenix, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed July 26, 2013

There's no doubt that the facilities are very nice and show well -especially in pics but you'll leave feeling abused. The reason for my below average rating is that everything is a taxi ride away, and faced with that obstacle, many will just decide to eat and shop right at the hotel. When you do, you'll get taken to the... More

Was this review helpful? Yes 10
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear A.W May we thank you for choosing to stay with us and taking the time to write this review. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. We were concerned to read of your disappointment on the room presentation and that you have missed important service details... More

Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 10, 2013

The resort is very nice from the rooms down to the facilities. The service staff were very good. The prices at the restaurant is alright and the food was not bad. The resort leads down to a beach which is very clean. Nearby is a hut with scuba diving, parasailing and other activities. There are 3 outdoor pools but no... More

Was this review helpful? Yes
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Peter, Greetings from the sunny island of Hainan. Thank you very much for staying with Sheraton Sanya Resort and leaving us great feedback. It is our pleasure to offer you an impressive tropical environment, and to provide service done from the heart. We are so happy you like the environment and facilities and enjoyed your stay with us. Thank... More

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Additional Information about Sheraton Sanya Resort

Address: Yalong Bay National Resort District, Sanya 572000, China
Phone Number:
Location: China > Hainan > Sanya
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Sanya Resort 4.5*
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Also Known As:
Sheraton Sanya Hotel Sanya
Sanya Sheraton
Sheraton Sanya Resort Hainan

333 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Sanya #2 Top resorts Hotel in Sanya #6 On the Beach Hotel in Sanya #7 Luxury Hotel in Sanya #7 Spa Hotel in Sanya #71 Best Value Hotel in Sanya
Hotel Class
Official Description (provided by the hotel)
“The Official Resort of Miss World” for three consecutive years, the beachfront Sheraton Sanya Resort in the Yalong Bay National Resort District overlooks white beaches and inviting tropical gardens. Known as the “Hawaii of China”, Hainan Island is a paradise for creating memories. ... more   less 
Number of rooms
511

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