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Sheraton Sanya Resort

#14 of 1,175 Hotels in Sanya
Certificate of Excellence
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Yalong Bay National Resort District, Sanya 572000, China
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¥685 (RMB)
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Sheraton Sanya Resort
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1,775 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lisbon
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed there for 4 days, and would return for sure. It's a big property, lots of rooms,it Will need a renovation soon, but for s beach resort it more than good, helpfull staff,really nice spa,and the beach is really good.

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Klamath Falls, Oregon
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 7, 2015

I was in Sanya in one of the hottest month , June. Weather was unpleasant but Sheraton Hotel makes it up to us. This is simply a beautiful hotel. The gardens are largely green and well kept. One can simply enjoy by walking in their lovely garden. The pool is amazing , well segregated between adults, children and toddlers. Its... More 

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Vail, Colorado
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed April 28, 2015

We just completed a ten day stay at the Yalong Bay Sheraton in Sanya. We are well travelled, and found the Yalong Bay Sheraton a superb experience, a beautiful well maintained and manicured property, on an very clean beach with crystal clear water. We have considerable experience with resort properties. We are lucky enough to live in a resort condominium... More 

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SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and left us with your valuable comments. We are glad to hear that you’ve spent a great holiday at our Sheraton Sanya Resort, your positive comments on our hotel from the beach, our room, our garden which is definitely a encouragement to us as well. The room cleanliness and garden maintenance... More 

Bengaluru (Bangalore), India
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 9, 2015

Sanya is called as Hawaii of China and this bay lives upto to its name. All major brands are present across one after the other and all do an yearly occupancy of 70 % and above. Fantastic is the word for the entire experience, it is away from regular hustle and bustle of the city life and one can just... More 

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SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for staying at Sheraton Sanya Resort and have spent your time sharing with us. It's very happy to known you have fantastic journy in "Hawaii of China"and have wonderful stay in Sheraton Sanya. We are looking forward to welcoming you and hope you have next relax stay in Sheraton Sanya Resort. More 

Taipei, Taiwan
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
2 of 5 stars Reviewed March 7, 2015

My husband and I stayed at the Sheraton Sanya recently as he needed to find a hotel for his company's yearly business meeting. Since this trip was last minute, the person in charge of sales did make an effort to put is up in a suite for the two nights we were there. But that's about all we got in... More 

Was this review helpful? Yes 3
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your constructive suggestions and we have been shared with our Management Team for necessary follow ups. First of all, please accept our sincere apologies that you have encountered during your recent stay, you mentioned about the smell in the meeting room, the decor of the hotel, the... More 

Munich, Germany
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed January 18, 2015

We spent 10 days in Sheraton Yalong Bay in August 2014. In short: Sheraton has (my opinion) the best garden and swimming pools in Yalong Bay area, spacious rooms with big bathrooms and balconies. Great breakfast, very nice and clean beach as well as romantic beach bar complete the picture. As any hotel in China, Sheraton has troubles in finding... More 

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SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for staying at Sheraton Sanya Resort and have spent your time sharing with us such positive words that really touched and inspired us. We are pleased to know that you have spent a great holiday at our Sheraton Sanya Resort. We thank you for your compliments on our hotel swimming pool, breakfast and room that we... More 

Victoria, Canada
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed January 2, 2015

This is a beautiful resort with a great looking lobby and nice, spacious rooms. Yalong Bay is a great place to just relax and take it slow and this resort's location is excellent (deeper into the resort area and close to a nearby shopping area full of restaurants). The grounds are excellently landscaped and really give you that 'tropical paradise'... More 

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SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Victoria, Thank you for choosing Sheraton Sanya Resort and spending your time with us to share with us your comments. We thank you for your positive words and we are pleased to know that you have spent a great vocation in our Resort. Yes, indeed, Dec is a high season for vacation in Sanya, many guests are travelling at... More 

Shanghai, China
Level Contributor
77 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed December 21, 2014

Fly over for a short stay, just to enjoin the sun and swim in winter time. The location is very good, close to the sea. a lot of people. ;) I really love the sun and swiming pool here. As for a 5 start hotel, it could be even super better. I found the lock of the door went wrong... More 

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SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest: Thank you for choosing stay at Sheraton Sanya Resort and sharing with us your comments that would really inspire us at our service improvement in the future. We woud like to hear that every customer had a great time when they stayed with us, we thank you for your positive wording about our hotel. And we treat every... More 

Hong Kong, China
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 18, 2014

We were staying at the Renaissance in Haitang Bay but had to be moved because of an overbooking. Although the Sheraton is a more expensive hotel, I would say the price must solely be based on the Yalong Bay location. It's quite dated, and when we arrived, the toilet had a distinct smell to it (I think the staff just... More 

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Wollongong, Australia
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 17, 2014

This five star hotel is 12 years old and caters very well for romantics young and old. We were made to feel very welcome. Spotlessly clean, tropical fruit bowl each day, excellent restaurants and a range of outdoor pools and an ocean beach to really make you happy. Sanya enjoys a tropical climate and has lots to offer tourists.

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