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Sheraton Sanya Resort

TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 38 traveler reviews
  • What to Expect:
    • 4 based on 27 reviews Rooms
    • 4 based on 28 reviews Service
    • 3.5 based on 27 reviews Value
    • 4.5 based on 28 reviews Cleanliness
    • 4 based on 6 reviews Pool
  • Recommended For:
    • 60% based on 35 reviews Families with young children
    • 50% based on 35 reviews An amazing honeymoon
    • 50% based on 35 reviews Older travelers
    • 40% based on 35 reviews Families with teenagers
    • 40% based on 35 reviews Young singles

Reviews of Sheraton Sanya Resort

( 1-10 of 38 )
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5 of 5 stars
Shanghai
Aug 25, 2008

Bottom line is that this hotel has the best location on Yalong Bay, and the 5 star rating is deserved. We spent the week there mid Aug 08. We are UK/Spanish expats living in China with 2 children 12/15. Basic idea was to relax, swim, eat, drink, sleep. Hotel staff - every single one of them - were marvellous. Friendly,... more

Jul 31, 2008

What a wonderful getaway spot in China. We have been expat in Asia for several years and found Sanya to be just the perfect quick getway spot. We had the hotel come and pick us up from the airport (taxi is about 150 RMB (30 min ride), hotel BMW was 450 RMB big difference but it was worth it. They... more

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3 of 5 stars
shanghai
Jul 18, 2008

As far as location, I think it was good because it was along the beachfront strip (like how it is in Hawaii). The garden grounds were pretty and abundant. There is a kiddy pool and an infinity lap pool. The hotel decor was pretty much as expected for a Sheraton. My husband and I stayed in a deluxe room which... more

Management response from
HappyFyle, Sales & Online Marketing Manager

Dear Guest, Thank you so much for sharing your feelings and bring up these feedback to us! It's so important to collect all of you feedback to improve and strengthen our service. I will share this with our Director of Food & Beverage, if you could share us more detail of your feeling will be highly appreciate! Warm welcome to...

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5 of 5 stars
Sanya, Hainan
May 27, 2008

I just had a more than excellent honeymoon experience with my husband 15 days ago. The feeling Sheraton Sanya Resort provided us was incredibly amazing!! When we book the room, we informed the resort that we were there for honeymoon. And the romantic setting really surprised us a lot: they put fresh roses on our "sweet sleeper bed" and on... more

May 22, 2008

When I planed my trip to Sanya, most of my friends all suggested me to stay in Sheraton Sanya. This Resort is really beautiful and I had an amazing time here with my family. I stayed here for 4 days 3 nights and taken one day to Nan Shan Temple, the weather is really nice in Sanya, my father said... more

Feb 20, 2008
2/2 found this review helpful

How can sheraton allow such a beautiful resort to be managed by (or lack of management) by such a group of individuals. The start of the experience was at the hotel entrance where we had to carry our own luggage to the reception desk. After queueing for 20 minutes, a bellboy tried to take my luggage (obviously, now free and... more

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1 of 5 stars
Chicago, IL
Jan 1, 2008
3/5 found this review helpful

We stayed at the Sheraton Sanya Resort for three days over New Year's Eve. The disappointments started from the moment our taxi arrived, when we were met by an unfriendly young man who seemed more interested in chatting on his cellphone than helping with our luggage. The lackluster service attitude on display continued to the check-in desk, where the clerk... more

Oct 17, 2007
2/2 found this review helpful

The resort is true 5 Star, with excellent rooms, the gardens & pool are second to none I have ever stayed in, even better than the 4 seasons, Sharm el sheikh which was excellent. We went with Airtours - please be aware that the half board option means a choice of 3 restaurants with only a choice of 1 meal... more

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5 of 5 stars
Braintree, Essex
Sep 2, 2007

The Chinese are renown for copying things but in this case they are truly unique and a cut above the rest. I truly loved this place and totally forgot I was in China. I will always remember Sanya and want to come back one day. more

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5 of 5 stars
Bolton, Lancs
Aug 5, 2007
3/4 found this review helpful

After a gruelling, yet fabulous 9 days exploring China we ended up at the Sheraton for 5 days to chill. Most of the others on our tour were staying at the Mariott or Hilton, some of them said that this was due to the poor reiews the staff at the Sheraton had received on this site, so my teenage daughter... more

Reviews of Sheraton Sanya Resort

( 1-10 of 38 )
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Sheraton Sanya Resort Also Known As

Address: Yalong Bay National Resort District, Sanya 572000, China