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All 1,008 Sanya hotels

Sheraton Sanya Resort

4.5 of 5 Resort   |   Yalong Bay National Resort District, Sanya 572000, China
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Sheraton Sanya Resort
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Ranked #10 of 1,008 hotels in Sanya
Certificate of Excellence 2013
A recent review
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1,711 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gurgaon
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 9, 2014

This is a very nice place for a family vacation. It is very large, has a nice beach, has both a great pool, and lots of water 'pools' throughout, and has excellent service. There are also various activities throughout the day.

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SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear rohitgupta, Thank you very much for staying with Sheraton Sanya Resort and leaving us great feedback. It is our pleasure to provide service done from the heart and we are so happy you like the environment and facilities and enjoyed your stay with us. Thank you for your comments, we sincerely welcome you back for your next tropical stay! More

Vancouver, Canada
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 22, 2014

Came to Sanya for a weekend break from business travel in the mainland. Not disappointed. The hotel is situated on a nice stretch of beach. The food is good and the rooms are large. We had a well laid out Thai buffet our first night. The best part about this hotel is the spa. I would give the spa a... More

Was this review helpful? Yes 1
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Seaton, Thank you very much for staying with Sheraton Sanya Resort and leaving us great feedback. It is our pleasure to provide service done from the heart and we are so happy you like the environment and facilities especially for the SPA and enjoyed your stay with us. Thank you for your comments, we sincerely welcome you back for... More

Shanghai, China
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 24, 2013

We went to Sanya with a group of friends at the end of February. The hotel itself was everything you would expect out of a high-end resort: decent breakfast buffet, beautiful lobby overlooking the infinity pool into the sunset, inviting beach and enough swimming pools. The beach was clean and the surf was mild enough for kids to have fun... More

Was this review helpful? Yes 1
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Iliana, Greetings from the sunny island of Hainan. Thank you very much for staying with Sheraton Sanya Resort and leaving us great feedback. It is our pleasure to offer you and your family an impressive tropical environment, and to provide service done from the heart. We are so happy you like the environment, facilities, foods and enjoyed your stay... More

Dallas , TX
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed August 23, 2013

Booked online from SPG website for hotel with breakfast for the family vacations one wekk in Sanya, when arrived, I was told all family of four only one people’s breakfast was included. All others had to pay outrage cost for the breakfast. As other Sheraton and SPG hotel, for over USD$200 per room, no free wi-fi, you need pay another... More

Was this review helpful? Yes 1
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, May we thank you for choosing to stay with us and taking the time to write this review. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. We were concerned to read of your disappointment and that you have missed important service details on your recent journey... More

Phoenix, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed July 26, 2013

There's no doubt that the facilities are very nice and show well -especially in pics but you'll leave feeling abused. The reason for my below average rating is that everything is a taxi ride away, and faced with that obstacle, many will just decide to eat and shop right at the hotel. When you do, you'll get taken to the... More

Was this review helpful? Yes 6
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear A.W May we thank you for choosing to stay with us and taking the time to write this review. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. We were concerned to read of your disappointment on the room presentation and that you have missed important service details... More

Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 10, 2013

The resort is very nice from the rooms down to the facilities. The service staff were very good. The prices at the restaurant is alright and the food was not bad. The resort leads down to a beach which is very clean. Nearby is a hut with scuba diving, parasailing and other activities. There are 3 outdoor pools but no... More

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SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Peter, Greetings from the sunny island of Hainan. Thank you very much for staying with Sheraton Sanya Resort and leaving us great feedback. It is our pleasure to offer you an impressive tropical environment, and to provide service done from the heart. We are so happy you like the environment and facilities and enjoyed your stay with us. Thank... More

Contributor
15 reviews 15 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 11, 2013 via mobile

Spent one week on business and found the staff very friendly and helpful. Room was a great size, facilities were above average, grounds and pools were kept to a high quality. Loved the fish in all the pools. Great view to the beach and sea.

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SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Dave, Thank you very much for choosing Sheraton Sanya Resort and leaving us great feedback. It is our pleasure to offer you an impressive tropical vacation, and to provide you amiable services. We are so happy you like the environment and facilities and enjoyed your business trip here. Thanks for your comments, we sincerely welcome you back for your... More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 24, 2013

Hardware is little bit old but staff are very nice and thoughtful, they even can plan your stay in sanya and arrange the rountine. Outside garden is very nice and suitble for kids. Rooms arenot very special.Generally suitable for gateaway

Was this review helpful? Yes 2
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear guest, Thank you very much for staying with Sheraton Sanya Resort and leaving us great feedback. It is our pleasure to offer you an impressive tropical vacation, and to provide you amiable services. We are so happy you like the environment and facilities and enjoyed your vacation with us. Thanks for your comments, we sincerely welcome you back for... More

Norway
Top Contributor
81 reviews 81 reviews
34 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed November 1, 2012

Perhaps we were a bit unlucky with our stay as a typhoon passed by the second day. The resort is quite nice, but I felt it was way too big. There was no real atmosphere wherever you decided to sit down. The breakfast area was big and crowded and the lobby area also felt very big and noisy. The swimming... More

Was this review helpful? Yes 2
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Ratata, Thank you for your valuable feedback which we take very seriously and encourage from all our guests. It is extremely unfortunate the your stay with us coincided with what so far has been the worst typhoon to affect us this year. We certainly hope it will be the last of the Typhoon season for 2012. It sounds however... More

Atlanta, Georgia
Top Contributor
101 reviews 101 reviews
52 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed August 29, 2012

The drive to the property is a bit long (around 45 minutes) but the property is well worth the visit. Nice rooms, good baths, good internet service, and beutiful views. The grounds are beautiful. Multiple pools, restuarants, beach activities make this an exceelend get away for business, couples or families. There are also some wonderful, exclusive bungalos on property. The... More

Was this review helpful? Yes 1
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear guest, It is a delight to learnt that you have enjoyed your stay with us at Sheraton Sanya Resort. Your comments are well received and we appreciate that you have taken valuable time to share with us your feedback.It is our pleasure to offer you an impressive tropical vacation, and to provide you amiable services. We look forward to... More

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Additional Information about Sheraton Sanya Resort

Also Known As:
Sheraton Sanya Hotel Sanya
Sheraton Sanya Hotel
Sheraton Sanya
Sanya Sheraton
Sheraton Sanya Resort Hainan
Address: Yalong Bay National Resort District, Sanya 572000, China
Phone Number:
Location: China > Hainan > Sanya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Sanya
#4 Top resorts Hotel in Sanya
#9 On the Beach Hotel in Sanya
#9 Luxury Hotel in Sanya
#72 Best Value Hotel in Sanya
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Sanya Resort 4.5*
Official Description (provided by the hotel):
“The Official Resort of Miss World” for three consecutive years, the beachfront Sheraton Sanya Resort in the Yalong Bay National Resort District overlooks white beaches and inviting tropical gardens. Known as the “Hawaii of China”, Hainan Island is a paradise for creating memories. ... more   less 
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