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Universal Resort

Yalong Bay National Resort District, Sanya 572000, China
Hotel amenities
Universal Resort
Best prices for: 1 room 1 guest
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Ranked #57 of 1,173 Hotels in Sanya
A recent review
4 of 5 stars Reviewed May 5, 2014
Ankit J
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622 Reviews from our TripAdvisor Community

Traveler rating
    172
    367
    62
    13
    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 days ago NEW

Poor quality room, poor air conditioning poor service, glass sheds on floor, poor attitude from front desk woman. Hassle to change currency. Only $600 per day. If currency had any markings, like a pen mark, they rejected the currency. Advertising showed the rooms opening into the beach but the hotel was located 1 block back from the beach - I... More 

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1 review
1 of 5 stars Reviewed 1 week ago

The worst hotel experience in my life !!! Female front desk woman with really bad attitude. The hotel generally couldn't give any customer service whatsoever. False advertising from the beginning as regards position on the beach. Big hassle changing foreign currency. The air conditioning was non existent - I sweated all night with the air conditioning on the lowest setting... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 5, 2014

The main hotel has a big entrance and is unique in design. The staff were helpful and friendly. We really enjoyed are stay there. We didnt want to leave. Yalong was is very beautiful.amezing place to being there will be come back soon n wanna stay in same hotel

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Dongguan, China
Contributor
20 reviews 20 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 2, 2014

Me and my wife stayed 7 days at Universal Hotel, some kind of short vacation... We choose the hotel because the location and price, that was resonable. The hotel is not new anymore, but has clean rooms, good toilet, nice environment and a great swimming pool, the breakfast is excellent. The beach you have a private space and you can... More 

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Washington DC, District of Columbia
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 25, 2013

First, the advertisement photo is misleading, it shows a picture of a beach but the hotel is a few minutes walk to the beach after crossing a road and a large parc. Second, it is not exactly tidy and clean! Hotel staff are not up to standard. There are much nicer hotels in the price range. Food is very ordinary.... More 

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Hong Kong, China
Senior Contributor
46 reviews 46 reviews
43 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed December 12, 2011

Actually it is Not Bad coz the price are low enough as a resort. Don't expect too much for the breakfast and the rooms are a little far from the beach. But wWe had a good time there although the private beach are closed at night we were there drinking and playing. it left us wonderful memories.

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Houston, Texas
Top Contributor
100 reviews 100 reviews
37 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed December 18, 2009

Sorry I cannot follow the bad descriptions. We had a good time at the hotel and we didn't miss any night life. We have been there for relaxing and this hotel gives it all. Beach, Pool and friendly service. So we decided to come back.

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