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All 1,152 Sanya hotels

Kempinski Hotel Haitang Bay Sanya

5.0 of 5 Hotel   |   No.2 Haitang North Road, Haitang Bay, Sanya 572013, China (Haitang Bay)
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Ranked #52 of 1,152 hotels in Sanya
A recent review
4 of 5 stars reviewed 4 weeks ago
China2014 Beijing, China
  • Reviews (69)
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69 people have reviewed this hotel

Traveler rating
    27
    25
    11
    3
    3
See reviews for
10
14
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7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Beijing, China
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you want a place to relax with a quiet private beach and pool area this place is for you. We stayed 4 nights and never left the premises during our stay. The breakfast is amazing, really good selection and the pastry is to die for. But, it is a bit remote so I packed some entertainment, books etc. and... More

Was this review helpful? Yes
Rudiger H, General Manager at Kempinski Hotel Haitang Bay Sanya, responded to this review

Dear China2014, Thank you very much for your positive feedback on your recent stay at Kempinski Hotel Haitang Bay Sanya, and your comments on our Resort and services in general. I am grateful for your positive impressions on our breakfast buffet and hotel facilities. In regards to your review on insufficient bottled water in room, there are normally two bottles... More

Hong Kong, China
Senior Contributor
45 reviews 45 reviews
42 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spent two nights here, wanted to enjoy 2014's valentine's day and celebrate our first twins coming. The private beach and the ocean view are nice, honestly saying. The public areas of the property are grand but no function at all, let alone user-friendly. The reception was not professional and efficient to ask so many ppl check in at the... More

Was this review helpful? Yes
Rudiger H, General Manager at Kempinski Hotel Haitang Bay Sanya, responded to this review

Dear Sissiwei, Thank you for your comments on your recent stay at Kempinski Hotel Haitang Bay Sanya. It is with great regret that we could not satisfy you entirely with our services. February is one of the months in peak season in Sanya and the normal check-in time in our hotel is 15:00, we deeply apologize that you waited quite... More

israel
Top Contributor
73 reviews 73 reviews
59 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 10, 2014

I wasn't sure how to rate this hotel.. On the one hand it is a large luxury hotel. The service is excellent- the room is comfortable- but it wasn't my cup of tea. it is remote from anything else- what i mean is that as a businessman at a conference when there was an hour off orin the evening there... More

Was this review helpful? Yes 1
RudigerHollweg, General Manager at Kempinski Hotel Haitang Bay Sanya, responded to this review

Dear Guest, Thank you for your comments on your recent stay at Kempinski Hotel Haitang Bay Sanya. I am grateful for your positive impressions on our resort facilities and services, but I also would like to respond to your valuable comment on the resort Sanya. Sanya is a resort development and the majority of the five star and luxury hotels... More

Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 25, 2014

Spent three nights at the resort in Sanya. Got free upgrade to the 110m Suite, with sea view, balcony, a small living room over the Venetian alike river in the resort. Overall, the resort has a 5-star standard. Location is not perfect, however, if you want to experience a simple beach sunshine holiday, it has everything! It is very close... More

Was this review helpful? Yes 2
RudigerHollweg, General Manager at Kempinski Hotel Haitang Bay Sanya, responded to this review

Dear Guest, Thank you very much for your positive feedback on your recent stay at Kempinski Hotel Haitang Bay Sanya, and your comments on our Resort and services. The restaurant situation will change very soon, as we are in the final planning stage for 5 more food and beverage outlets, which will be completed by late autumn. They will include... More

Prague, Czech Republic
Top Contributor
65 reviews 65 reviews
27 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 14, 2014

We spent 4 nights and 3 full days in this very comfortable hotel and received just what we wanted - relaxation! After 4 days of exploring Shanghai we were plesantly tired and to recharge our batteries Kempinski offered warm sea, beautiful green garden with some exotic flowers, nice room with a view and friendly service to us. There are minor... More

Was this review helpful? Yes 2
RudigerHollweg, General Manager at Kempinski Hotel Haitang Bay Sanya, responded to this review

Dear Guests, Thank you for your positive review on your experience during your recent stay at Kempinski Hotel Haitang Bay Sanya. I am very pleased to learn that you have enjoyed your stay with us and appreciated the services especially of Miller and Nikita. I have passed on your compliment to them. Appreciating very much your comments, I would like... More

Singapore, Singapore
Contributor
14 reviews 14 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 13, 2014

We stayed here in a two bedroom villa with a private pool for a week. A family with two teenage children and a nine year old, we found the place with the private pool, the spaciousness of the resort, the fabulous breakfast buffet, absolutely divine. The design of the interior spaces is exquisite. After a longer road trip through China... More

Was this review helpful? Yes 1
RudigerHollweg, General Manager at Kempinski Hotel Haitang Bay Sanya, responded to this review

Dear Guests, Thank you for your excellent review on your recent stay at the Kempinski Villas of our Resort, and I am very pleased that you and your family enjoyed your relaxing stay with us so much. We will introduce in autumn new added on services for the Kempinski Villa guests, like a new Club Lounge, and I hope to... More

Northville
1 review
3 of 5 stars Reviewed May 10, 2014

My wife and I spent 3 nights in this magnificent property, we can tell you all about the great ocean view room we received, the nice pool it has and a fantastic breakfast buffet, but all these can't over come one major flaw, location location location! There is nothing, I mean literally nothing to do in the surrounding areas, maybe... More

Was this review helpful? Yes
RudigerHollweg, General Manager at Kempinski Hotel Haitang Bay Sanya, responded to this review

Dear Guests, Thank you for your review on your recent stay to our resort, and although you seem to have enjoyed all our facilities and services, missed some more activity around the hotel. Well, I have some good news for you, as on property, we will soon add on some more services, like a full beach and pool service, as... More

Geneva, Switzerland
Top Contributor
253 reviews 253 reviews
130 hotel reviews
170 helpful votes 170 helpful votes
3 of 5 stars Reviewed May 3, 2014

When I was at school I learned a little about the architectural concept of Form over Function. The Kempinski is all Form and no Function (well not much). The public areas of the property are grand, but if you have small children or are a little older, there are too many stairs and navigation is a surprising challenge. The lobby... More

Was this review helpful? Yes
RudigerHollweg, General Manager at Kempinski Hotel Haitang Bay Sanya, responded to this review

Dear Guest, Thank you for staying at Kempinski Hotel Haitang Bay Sanya during your recent business trip, and your comment on TripAdvisor. The Kempinski Sanya is certainly not the common hotel building, I agree, but has been planned to unite Chinese hotel architecture and many Chinese features on property, like the ancient Wood-Art Museum, which guests can enjoy free of... More

London, United Kingdom
1 review
3 of 5 stars Reviewed April 13, 2014

We stayed in a 2 bed with pool villa for 4 nights. The food is excellent in all restaurants service was however slow but very friendly. The bar was an interesting experience as again was very slow to both take the order and deliver the drinks. The in house band was remarkable , I have never heard singing that bad... More

Was this review helpful? Yes
RudigerHollweg, General Manager at Kempinski Hotel Haitang Bay Sanya, responded to this review

Dear Guest, Thank you for your valuable comment in reference to your recent stay at Kempinski Hotel Haitang Bay Sanya. I appreciate your positive comments on the food and drink quality in our restaurants and bar, but have also taken note of your critical comment on the service provided. We are presently undergoing an intensive training program to improve this... More

Superior, Colorado
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed April 12, 2014 via mobile

I stayed here for a couple of days during a conference. Right from the arrival after midnight I was impressed with the look of the hotel. The lobby area is very spacious and has wonderful decorations that are nicely illuminated in the night. Check-in was efficient. I got a room in one of the six main buildings. The room also... More

Was this review helpful? Yes 3
RudigerHollweg, General Manager at Kempinski Hotel Haitang Bay Sanya, responded to this review

Dear Guest, I would like to thank you for your excellent comment on your recent conference stay at the Kempinski Hotel Haitang Bay Sanya, and sharing your positive guest experience, which I much appreciate and also passed on to my team. I hope to have the pleasure to welcoming you again, business or leisure, and being of service to you.... More

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Additional Information about Kempinski Hotel Haitang Bay Sanya

Address: No.2 Haitang North Road, Haitang Bay, Sanya 572013, China
Phone Number:
Location: China > Hainan > Sanya > Haitang Bay
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Kempinski Hotel Haitang Bay Sanya 5*
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Also Known As:
Kempinski Hotel Haitang Bay Sanya Hainan

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#11 Business Hotel in Sanya #22 Spa Hotel in Sanya #34 On the Beach Hotel in Sanya #41 Luxury Hotel in Sanya #67 Best Value Hotel in Sanya
Hotel Class
Official Description (provided by the hotel)
Kempinski Hotel Haitang Bay Sanya is located on the "National Coast-Haitang Bay", 20 km of white sand beach. Set in a beautiful tropical garden the Resort offers many activities for children (Kids Club) and for guests of all ages (artificial canal of 1.2Km with Dragon Boat ride, two ancient Pagodas of the Guangxu period of Qing Dynasty, Wood Art Museum, hosted in a two hundred year old aristocrats mansion, and an 18-hole golf putting green). The Resort comprises of 374 rooms and suites and 25 exclusive Chinese Villas and offers a unique style of Chinese traditions and European Art-de-Vivre. Since its opening in 2012, the Resort has received many international prestigious awards from renowned institutions. ... more   less 
Number of rooms
399

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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