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MGM Grand Sanya

#34 of 1,175 Hotels in Sanya
Certificate of Excellence
4.5 of 5
Hotel website
Yalong Bay National Resort District, Sanya 572000, China
MGM Grand Sanya
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Ranked #34 of 1,175 Hotels in Sanya
Certificate of Excellence
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105 Reviews from our TripAdvisor Community

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25
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14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zürich
Contributor
12 reviews 12 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros - Hotel rooms are spacious; - Food at the pool restaurant was good (but not better than outside the hotel); - Nice garden, pool Cons - They could not find our booking when we arrived. They let us wait for 4 hours although we showed our booking confirmation (confirmed by the hotel). When we complaint we received a very... More 

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Shanghai, China
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 2, 2015

Sea view suite booked but it was a side view upon our arrival so they change us into a suite sea view, good reactivity (lucky me I had met the room director upon my check in). More than an hour waiting for a lunch, I had to ask for free ice cream for kids, not sure they would have propose... More 

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Senior Contributor
24 reviews 24 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed April 8, 2015

Stayed with a family, views are rubbish unless you are willing to spend a lot to upgrade to the best rooms. We upgraded to the deluxe rooms and it still wasnt that good. Could hardly see the ocean. A very long walk to the beach!! The swimming pool compensates for this as it is massive and temperature controlled. Breakfast was... More 

Was this review helpful? Yes 1
Hangzhou, China
Top Contributor
130 reviews 130 reviews
62 hotel reviews
261 helpful votes 261 helpful votes
3 of 5 stars Reviewed January 8, 2015

This was our first time in MGM Grand. We stayed here two nights, as the price was somewhat ok. I have been in Sanya almost every year since 2004. Check-in: Oh mine, truly slow and sorry to say hotel personnel appeared not to be on top of their job. Over 20 guests were waiting for quite some time. I did... More 

Was this review helpful? Yes 4
Brighton, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 26, 2014

Huge hotel in fantastic location. Rooms are enormous and the room price is very good. Room service is expensive but overall a brilliant experience. Great place to eat a few minutes away to the left of main exit. Oh and despite the name there is no Casino.

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New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2014

we were from Hilton Hotel,but my family and I transfered to MGM,because one night I just take a little walk with my husband,and we saw MGM. About our curiousity,we passed by and we heard a very nice voice of beautiful young lady,singing Chinese song,eventhough I don't understand the song,I saw the lady singing with full of emotions.,we stopped and stayed... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 28, 2014

MGM Grand : for sure the name have a reputation in their service, entertainment and quality. But here in China that reputation went on the other side! I don't know if the management from the U.S. are doing something? 1. Communication Problem: only a few staff can speak and communicate in english, the worst part was sometimes the supervisor cannot... More 

Was this review helpful? Yes 2
Bengaluru (Bangalore), India
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 3, 2014

A very nice looking, in fact stunning hotel from a distance, but look to close and you will see the cheap and nasty finsihes, lack of detailing and plane tackiness of things..... Rooms are large with very nice bathrooms, food was good quality, but very much charter fligth hotel food ....... but the rally big let down was the service... More 

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Brisbane, Australia
Top Contributor
62 reviews 62 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 1, 2014

Upon arrival in Sanya I ran into this hotel by chance; at the lobby I saw a discounted room rate for guests down by 20%. The hotel offers good facilities and faces the sea ( Yalong Bay) where not many tourists frequent. It is good to be away from the maddening crowd ( if you come in August or September)... More 

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Kuala Lumpur, Malaysia
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 28, 2014

MGM Grand Sanya is good for Mandarin Speakers but not good for English Speakers. There are a few staff who are able to speak in English. The room condition was not bad and slides' floors of kids swimming pools are not good enough for kids to go down the slide. Breakfast buffet was very good with nice ambiance. Should bring... More 

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