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MGM Grand Sanya

#32 of 1,175 Hotels in Sanya
Certificate of Excellence
4.5 of 5
Hotel website
Yalong Bay National Resort District, Sanya 572000, China
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1 room 1 guest
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MGM Grand Sanya
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107 Reviews from our TripAdvisor Community

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Traveler rating
    53
    35
    11
    4
    4
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26
21
2
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (107)
  • Mar-May only
    (30)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (19)
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Zürich
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 15, 2015

Pros - Hotel rooms are spacious; - Food at the pool restaurant was good (but not better than outside the hotel); - Nice garden, pool Cons - They could not find our booking when we arrived. They let us wait for 4 hours although we showed our booking confirmation (confirmed by the hotel). When we complaint we received a very... More 

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Shanghai, China
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 2, 2015

Sea view suite booked but it was a side view upon our arrival so they change us into a suite sea view, good reactivity (lucky me I had met the room director upon my check in). More than an hour waiting for a lunch, I had to ask for free ice cream for kids, not sure they would have propose... More 

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Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed April 8, 2015

Stayed with a family, views are rubbish unless you are willing to spend a lot to upgrade to the best rooms. We upgraded to the deluxe rooms and it still wasnt that good. Could hardly see the ocean. A very long walk to the beach!! The swimming pool compensates for this as it is massive and temperature controlled. Breakfast was... More 

Was this review helpful? Yes 1
Hangzhou, China
Level Contributor
149 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 263 helpful votes
3 of 5 stars Reviewed January 8, 2015

This was our first time in MGM Grand. We stayed here two nights, as the price was somewhat ok. I have been in Sanya almost every year since 2004. Check-in: Oh mine, truly slow and sorry to say hotel personnel appeared not to be on top of their job. Over 20 guests were waiting for quite some time. I did... More 

Was this review helpful? Yes 5
StevenDeng, EAM - Sales & Marketing at MGM Grand Sanya, responded to this review

Dear Abramis, Thank you for taking the time to let us know about your recent experience at MGM Grand Sanya. Your feedback, both positive and negative, helps us to continue improving each day. We apologize for your experience at the guest experience. Please rest assured that we have communicated your comments with our team for further improvement. We do hope... More 

Brighton, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 26, 2014

Huge hotel in fantastic location. Rooms are enormous and the room price is very good. Room service is expensive but overall a brilliant experience. Great place to eat a few minutes away to the left of main exit. Oh and despite the name there is no Casino.

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New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 9, 2014

we were from Hilton Hotel,but my family and I transfered to MGM,because one night I just take a little walk with my husband,and we saw MGM. About our curiousity,we passed by and we heard a very nice voice of beautiful young lady,singing Chinese song,eventhough I don't understand the song,I saw the lady singing with full of emotions.,we stopped and stayed... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 28, 2014

MGM Grand : for sure the name have a reputation in their service, entertainment and quality. But here in China that reputation went on the other side! I don't know if the management from the U.S. are doing something? 1. Communication Problem: only a few staff can speak and communicate in english, the worst part was sometimes the supervisor cannot... More 

Was this review helpful? Yes 2
Bengaluru (Bangalore), India
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed September 3, 2014

A very nice looking, in fact stunning hotel from a distance, but look to close and you will see the cheap and nasty finsihes, lack of detailing and plane tackiness of things..... Rooms are large with very nice bathrooms, food was good quality, but very much charter fligth hotel food ....... but the rally big let down was the service... More 

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Brisbane, Australia
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed September 1, 2014

Upon arrival in Sanya I ran into this hotel by chance; at the lobby I saw a discounted room rate for guests down by 20%. The hotel offers good facilities and faces the sea ( Yalong Bay) where not many tourists frequent. It is good to be away from the maddening crowd ( if you come in August or September)... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 28, 2014

MGM Grand Sanya is good for Mandarin Speakers but not good for English Speakers. There are a few staff who are able to speak in English. The room condition was not bad and slides' floors of kids swimming pools are not good enough for kids to go down the slide. Breakfast buffet was very good with nice ambiance. Should bring... More 

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