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MGM Grand Sanya

#31 of 1,172 Hotels in Sanya
Certificate of Excellence
4.5 of 5
Hotel website
Yalong Bay National Resort District, Sanya 572000, China
MGM Grand Sanya
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Ranked #31 of 1,172 Hotels in Sanya
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed January 8, 2015
Abramis Hangzhou, China
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100 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
24 reviews 24 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed with a family, views are rubbish unless you are willing to spend a lot to upgrade to the best rooms. We upgraded to the deluxe rooms and it still wasnt that good. Could hardly see the ocean. A very long walk to the beach!! The swimming pool compensates for this as it is massive and temperature controlled. Breakfast was... More 

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Hangzhou, China
Top Contributor
122 reviews 122 reviews
60 hotel reviews
258 helpful votes 258 helpful votes
3 of 5 stars Reviewed January 8, 2015

This was our first time in MGM Grand. We stayed here two nights, as the price was somewhat ok. I have been in Sanya almost every year since 2004. Check-in: Oh mine, truly slow and sorry to say hotel personnel appeared not to be on top of their job. Over 20 guests were waiting for quite some time. I did... More 

Was this review helpful? Yes 3
Brighton, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 26, 2014

Huge hotel in fantastic location. Rooms are enormous and the room price is very good. Room service is expensive but overall a brilliant experience. Great place to eat a few minutes away to the left of main exit. Oh and despite the name there is no Casino.

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New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2014

we were from Hilton Hotel,but my family and I transfered to MGM,because one night I just take a little walk with my husband,and we saw MGM. About our curiousity,we passed by and we heard a very nice voice of beautiful young lady,singing Chinese song,eventhough I don't understand the song,I saw the lady singing with full of emotions.,we stopped and stayed... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 28, 2014

MGM Grand : for sure the name have a reputation in their service, entertainment and quality. But here in China that reputation went on the other side! I don't know if the management from the U.S. are doing something? 1. Communication Problem: only a few staff can speak and communicate in english, the worst part was sometimes the supervisor cannot... More 

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Bengaluru (Bangalore), India
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 3, 2014

A very nice looking, in fact stunning hotel from a distance, but look to close and you will see the cheap and nasty finsihes, lack of detailing and plane tackiness of things..... Rooms are large with very nice bathrooms, food was good quality, but very much charter fligth hotel food ....... but the rally big let down was the service... More 

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Brisbane, Australia
Top Contributor
58 reviews 58 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 1, 2014

Upon arrival in Sanya I ran into this hotel by chance; at the lobby I saw a discounted room rate for guests down by 20%. The hotel offers good facilities and faces the sea ( Yalong Bay) where not many tourists frequent. It is good to be away from the maddening crowd ( if you come in August or September)... More 

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Kuala Lumpur, Malaysia
Contributor
11 reviews 11 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 28, 2014

MGM Grand Sanya is good for Mandarin Speakers but not good for English Speakers. There are a few staff who are able to speak in English. The room condition was not bad and slides' floors of kids swimming pools are not good enough for kids to go down the slide. Breakfast buffet was very good with nice ambiance. Should bring... More 

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Senior Contributor
23 reviews 23 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed August 22, 2014

Why is everyone saying this is a nice place? Everyone is smoking all over the place The rooms feels like a standard business hotel The service is awful no one has been trained to a 5 star level The place is packed because of the name MGM but to me it feels like a fake Chinese made product should call... More 

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Luoyang, China
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 2, 2014

My family and I really enjoyed our short break at this hotel. Starting with the staff they were excellent at all times. We chose the Golf view room, which was wonderful, spacious and modern, the room was cleaned thoroughly everday and fresh fruit also replenished daily. The breakfast buffet was extensive and the food wonderful, most days we skipped lunch... More 

Was this review helpful? Yes 6
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