We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Sanya Haitang Bay Resort

Hotel website
Hotel deals
No.76 Haitang North Road, Haitang Bay, Sanya 572013, China
Special Offer
INDULGENCE IN HAITANG BAY
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Sheraton Sanya Haitang Bay Resort
View Map
Add Photo Write a Review

58 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    23
    25
    7
    3
    0
See reviews for
14
13
1
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Russian first
  • Any
English first
  • All months
    (58)
  • Mar-May only
    (13)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (14)
All months
Malaysia
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Large lobby, large rooms- didn't quite like the partition between the bathroom and the room. If you turn off the lights in the room and turn on the toilet lights, you will be able to see what's going on in the bathroom with details. Hence if you stay with a colleague or a friend, it may be a little awkward.... More 

Was this review helpful? Yes
short hills
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 8, 2015

I stayed here for 3 nights on business in April. The hotel is fairly new or refurbished. It is HUGE. I had a lovely "swim up" room on first floor which was very large, well air conditioned, with a huge closet area, bathroom, desk area, and patio. Very comfortable bed. The downsides of the room were that is smelled like... More 

Was this review helpful? Yes
Shanghai, China
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 23, 2015

We came down to Sanya for a team building. The Sheraton is isolated along a row of resorts, you won't be walking to ANYTHING other than another hotel or empty beach. We found a row of Chiense restaurants a 20rmb cab ride away which was great for seafood dinner and very affordable. Since its remote, definitely get a room with... More 

Was this review helpful? Yes
Sheraton H, Manager at Sheraton Sanya Haitang Bay Resort, responded to this review

Dear Guest, thank you for choosing Sheraton Sanya Haitang Bay Resort for your stay. We are happy to hear your feedback on our property. Your positive comments will certainly motivate the entire team in our aim to strive for excellence. As summer holiday is comming, we inivite you and your children to join Starfish summer camp, it start froom 5... More 

Boston, Massachusetts
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 14, 2015

We stayed at Sanya Sheraton at Haitang Bay during Christmas retreat. The hotel itself is very impressive with grand lobby, high ceilings, and everything. Overall, we had a very nice stay. The hotel is just beautiful. But we would not want to come back. The services at this Sheraton were not up to SPG average standard. Yes, it was a... More 

Was this review helpful? Yes
Sheraton H, Manager at Sheraton Sanya Haitang Bay Resort, responded to this review

Dear Guest, thank you for choosing Sheraton Sanya Haitang Bay Resort for your stay. We are happy to hear your feedback on our property . We would like to express most sincere regrets and apologies for any inconvenience caused to you stayed in our resort. Please be assured that the details of all issues have been shared and discussed with... More 

Bangkok, Thailand
Level Contributor
88 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed March 23, 2015 via mobile

A great hotel, huge lobby, huge rooms, very nice garden leading to the white sand beach, fabulous food. The staff's English can be better but their attention and willingness to assist overcome their language skills. Just a little hiccup, there seems to be 2 towers but no indication of room numbers in the lobby level which might be disconcerting, otherwise... More 

Was this review helpful? Yes
Sheraton H, Manager at Sheraton Sanya Haitang Bay Resort, responded to this review

Dear Guest, thank you for choosing Sheraton Sanya Haitang Bay Resort for your stay. We are happy to hear your feedback on our property. Your positive comments will certainly motivate the entire team in our aim to strive for excellence. We would like to express most sincere regrets and apologies for any inconvenience caused to you stayed in our resort.... More 

Upper Bavaria, Germany
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 4, 2015

We stayed during Spring Festival, and the prices were unfortunately extortinate. Service was very poor. No concierge greeted us or took bags on arrival. We had to wait a long time in a queue for checkin. The views from one section of the hotel overlook construction sites. On the other side, there's the beach and ocean. Get an ocean view... More 

Was this review helpful? Yes
Sheraton H, Manager at Sheraton Sanya Haitang Bay Resort, responded to this review

Dear Guest, thank you for choosing Sheraton Sanya Haitang Bay Resort for your stay. We are happy to hear your feedback on our property . We would like to express most sincere regrets and apologies for any inconvenience caused to you stayed in our resort. Please be assured that the details of all issues have been shared and discussed with... More 

Stafford, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 16, 2015

It looks impressive at first but you quickly find it overcrowded, expensive (8gbp for a small glass of mediocre red wine) , building site next door, piped music through the grounds etc etc, overall though the biggest impression we took back was a " 5 star " hotel really like a holiday camp.. (no offence meant as we have stayed... More 

Was this review helpful? Yes
Sheraton H, Public Relations Manager at Sheraton Sanya Haitang Bay Resort, responded to this review

Dear Guest, thank you for choosing Sheraton Sanya Haitang Bay Resort for your stay. We are happy to hear your feedback on our property . We would like to express most sincere regrets and apologies for any inconvenience caused to you who stayed in our resort. Please be assured that the details of all issues have been shared and discussed... More 

San Francisco, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 6, 2015

This is a beautiful facility with several nice pools, a good beach, and quality rooms. Since it is a resort, you do expect to pay a premium for the food and drinks, but you don't expect mediocre food and awful service. After you find a seat at the buffet, no one will ask you if you want coffee. Once you... More 

Was this review helpful? Yes
Sheraton H, Public Relations Manager at Sheraton Sanya Haitang Bay Resort, responded to this review

Dear Guest, thank you for choosing Sheraton Sanya Haitang Bay Resort for your stay. We are happy to hear your feedback on our property . Your positive comments will certainly motivate the entire team in our aim to strive for excellence. We would like to express most sincere regrets and apologies for any inconvenience caused to you who stayed in... More 

Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 13, 2014

We got a great deal and frankly didn't have particularly high expectations after other stays in China. How wrong we were! It's a great hotel, very well laid out around several gorgeous swimming pools and has great facilities. There's also a stunning "luxury collection" wing with separate pools and restaurants. All of which is open to anyone starting in the... More 

Was this review helpful? Yes 2
Sheraton H, Manager at Sheraton Sanya Haitang Bay Resort, responded to this review

Dear guest, Thank you for staying at Sheraton Sanya Haitang Bay Resort and leave us a great feedback. We're glad to hear you liked our hotel. It is our pleasure to provide you an impressive tropical vacation and amiable service. Thank you for your comment and we hope to see you again. More 

Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed September 23, 2014

I stayed in Pool Access room in April, 2014. Service was good. I left my wedding ring in the safe, and they found it for me and delivered back to me by speed post. Thank you so much. Lots of activities for kids, Highly recommend.

Was this review helpful? Yes 1
Sheraton H, Manager at Sheraton Sanya Haitang Bay Resort, responded to this review

Dear guest, Thank you for staying at Sheraton Sanya Haitang Bay Resort and leave us a great feedback. We're glad to hear you liked our hotel. It is our pleasure to provide you an impressive tropical vacation and amiable service. Thank you for your comment and we hope to see you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

162 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (141)
Viewed
Hotel & grounds (36)
Viewed
Room/suite (18)
Viewed
View from room (8)
Viewed
Dining (9)
Viewed
Pool/beach area (25)
Viewed
Bathroom (3)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Other (21)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Sanya hotels
Haitang Bay
The Westin Sanya Haitang Bay Resort
Haitang Bay
Haitang Bay Gloria Resort Sanya
Show Prices
Show Prices
Show Prices
Haitang Bay
Kempinski Hotel Haitang Bay Sanya
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay