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All 1,152 Sanya hotels

Sheraton Sanya Haitang Bay Resort

4.0 of 5 Hotel   |   No.76 Haitang North Road, Haitang Bay, Sanya 572013, China (Haitang Bay)
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Sheraton Sanya Haitang Bay Resort
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Ranked #30 of 1,152 Hotels in Sanya
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 5, 2014
Tom P Atlanta, Georgia
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40 reviews from our community

Traveler rating
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    5
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5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Russian first
  • Any
English first
Atlanta, Georgia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 5, 2014

The room was less than expected. Older and not updated. Not like some of the other properties near by. I would not let that stop you though. It was a great visit. The staff is very helpful, food was wonderful and the pools and gardens were above par... VERY NICE!! So the room was OK, that is more reason to... More

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Sheraton H, Manager at Sheraton Sanya Haitang Bay Resort, responded to this review

Dear guest, Thank you for staying at Sheraton Sanya Haitang Bay Resort and leave us a great feedback. We're glad to hear you liked our serivce, staff, food and garden. It is our pleasure to provide you an impressive tropical vacation and amiable serivce. Thank you for your comment and we hope to see you again. More

Contributor
15 reviews 15 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 28, 2014

I would rate this resort as Excellent with a few issues that drove me to score it only Very Good. We arrived at the Sheraton Haitang Bay, on Hainan Island around lunch time. Airport facilities - felt like a resort... Surprising to arrive at a very calm relaxed airport/customs/immigration with nobody rushing/shuffling around to "get ahead of the queue". Booked... More

Was this review helpful? Yes
Sheraton H, Manager at Sheraton Sanya Haitang Bay Resort, responded to this review

Dear Guest, thank you for choosing Sheraton Sanya Haitang Bay Resort for your stay. We are happy to hear your feedback on our property . Your positive comments will certainly motivate the entire team in our aim to strive for excellence. We would like to express most sincere regrets and apologies for any inconvenience caused to you who stayed in... More

Macau, China
Top Contributor
69 reviews 69 reviews
51 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed April 21, 2014

Holidaying on Hainan island is vastly under-rated by Western tourists. It really is the epitome of a tropical destination; coconut and banana groves, pineapples, verdant hills, warm, clear waters and a true tropical climate. While nature has done its bit, it is the many resorts, both existing and under construction, which make Southern Hainan, and the Sanya area in particular... More

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Sheraton H, Manager at Sheraton Sanya Haitang Bay Resort, responded to this review

Dear guest, Thank you very much for staying with Sheraton Sanya Haitang Bay Resort and leaving us great feedback. We are so happy to heard that you like our restaurnats, swimming pool, and facilities. It is our pleasure to provide you an impressive tropical vacation and amiable services. We sincerely welcome you come to Sheraton Haitang Bay resort again, hope... More

Shanghai, China
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 18, 2014

The Hotel was absolutely beautiful. The rooms were really modern and clean and well designed. The staff was always very helpful, even when we were stuck in Sanya with not enough money to get a taxi back to the hotel. The rooms were fully cleaned every day, it was always perfectly clean. Same with the pools, restaurants and beach. The... More

Was this review helpful? Yes 1
Sheraton H, Manager at Sheraton Sanya Haitang Bay Resort, responded to this review

Dear guest, Thank you for staying at Sheraton Sanya Haitang Bay Resort and leave us a great feedback. We're glad to hear you enjoyed our beach, facility and restaurant. It is our pleasure to provide you an impressive tropical vacation and amiable serivce. Thank you for your comment and we hope to see you again. More

New York City, New York
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 19, 2014

If your looking for a escape from the hustle and bustle of most vacation spots in Sanya than this is the spot to go to! It was about a 90 minute drive from the airport. When we arrived at the airport we were unaware of this and after a phone call to the hotel they quickly sent a driver to... More

Was this review helpful? Yes
Sheraton H, Manager at Sheraton Sanya Haitang Bay Resort, responded to this review

Dear guest, thank you very much for staying with Sheraton Sanya Haitang Bay Resort and leaving us great feedback. It is our pleasure to provide you an impressive tropical vacation and amiable services. We sincerely welcome you come to Sheraton Haitang Bay resort again, hope meet you soon! More

Hong Kong, China
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed December 27, 2013

The grounds are beautiful. We visited several other resorts nearby, (Conrad, Ritz Carlton etc) and Sheraton is by far our favourite in terms of landscape and pool facilities. Pros: - I had a massage and it was excellent. - Haitang Beach is a lot less crowded than Yalong Bay... so it was very peaceful. - Room is very nice and... More

Was this review helpful? Yes 1
Sheraton H, Manager at Sheraton Sanya Haitang Bay Resort, responded to this review

Dear Guest, thank you for choosing Sheraton Sanya Haitang Bay Resort for your stay. We are happy to hear your feedback on our property . We would like to express most sincere regrets and apologies for any inconvenience caused to you who stayed in our resort. Please be assured that the details of all issues have been shared and discussed... More

Edinburgh, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 24, 2013

Even though I did not stay at the Sheraton, I decided to eat at the chinese restaurant in the hotel as we had family staying at the luxury collection. It was most probably one of the best chinese food I had till now. The food was cooked in a very health way, the meat was very tender, and it was... More

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Sheraton H, Manager at Sheraton Sanya Haitang Bay Resort, responded to this review

Dear guest, Thank you very much for staying with your family at The Royal Begonia, A Luxury Collection Resort, Sanya and leaving us great feedback. Your positive comments will certainly motivate the entire team in our aim to strive for excellence. It is our great pleasure to provide you an impressive tropical vacation and amiable services. We sincerely welcome you... More

Hong Kong, China
Senior Contributor
47 reviews 47 reviews
40 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 18, 2013

The hotel is only about 30min from airport by taxi, not a lot of cars on the road, and the roads are mainly nicely built dual carriageways. I took a taxi from the city, it cost me Y120. I was upgraded to a pool side room, with a swimming pool just outside my patio door. The hotel is big, nicely... More

Was this review helpful? Yes
Sheraton H, Manager at Sheraton Sanya Haitang Bay Resort, responded to this review

Dear Guest, thank you for choosing Sheraton Sanya Haitang Bay Resort for your stay. We are happy to hear your feedback on our property . We would like to express most sincere regrets and apologies for any inconvenience caused to you who stayed in our resort. Please be assured that issues you mentioned about buffet in "Feast" have been shared... More

Hong Kong, China
1 review
5 of 5 stars Reviewed December 2, 2013

Nice hardware and excellent service! Was living on the top floor, embracing the sunshine and silence in the hainan city. Food in the restaurants are amazing (panna cotta my fav!) And the highlight, I'm total impressed by the staff Amarith for his generosity and his passion at work, leading our way here and there, back and forth. It was such... More

Was this review helpful? Yes
Sheraton H, Manager at Sheraton Sanya Haitang Bay Resort, responded to this review

Dear guest, Thank you very much for staying with Sheraton Sanya Haitang Bay Resort and leaving us great feedback. It is our pleasure to provide you an impressive tropical vacation and amiable services. We sincerely welcome you come to Sheraton Haitang Bay resort again, hope meet you soon! More

Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 9, 2013

Went for workshop with my wife. I choose ocean view room at first and change my mind to pool side room. Glad i make the right decision. The pool was locate at the back of the room and we can swim or walk (1.2M deep) to others poolside room. Lots of fun !

Was this review helpful? Yes 3
Sheraton H, Manager at Sheraton Sanya Haitang Bay Resort, responded to this review

Dear guest, Thank you very much for staying with Sheraton Sanya Haitang Bay Resort and leaving us great feedback. It is our pleasure to provide you an impressive tropical vacation and amiable services.We sincerely welcome you come to Sheraton Haitang Bay resort again, hope meet you soon! More

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Additional Information about Sheraton Sanya Haitang Bay Resort

Address: No.76 Haitang North Road, Haitang Bay, Sanya 572013, China
Location: China > Hainan > Sanya > Haitang Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Sanya Haitang Bay Resort 4*
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Also Known As:
Sheraton Sanya Haitang Bay Resort Hainan

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