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The St. Regis Sanya Yalong Bay Resort

#15 of 1,173 Hotels in Sanya
Certificate of Excellence
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Yalong Bay National Resort District, Sanya 572016, China
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¥1,170 (RMB)
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The St. Regis Sanya Yalong Bay Resort
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111 Reviews from our TripAdvisor Community

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Traveler rating
    65
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Birkenhead, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Whilst there may have been a few issues whilst staying at this hotel, I have given this 5 star rating as the welcome, general service and setting as a whole were nothing like I had ever encountered before. I travelled here to meet up with a few friends, for a wedding, and what a place to have a wedding! Upon... More 

Was this review helpful? Yes
Guangzhou, China
Contributor
15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel! We came here a few years ago and feel, the service has even improved. Nice room, the bbq n the lawn in the evening offered much more and better food than before and even before it was already very good. Breakfast in the seafood restaurant for clubmembers is also excellent, even the GM comes around to great and... More 

Was this review helpful? Yes
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear “Gunter B”, I am so happy that we can welcome you back for your another splendid holiday at St. Regis Sanya. Thank you for choosing us again and for posting these warm words on TripAdvisor. I hope that you had a safe return trip home again. It’s so kind of you to highlight our service, spacious room, central lawn... More 

Hong Kong, China
Top Contributor
69 reviews 69 reviews
53 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed April 25, 2015

How can you tell when management really cares about client services? When they respond to reviews on tripadvisor themselves and provide their email address for people to make contact. Anne Scott is a wonderful ambassador for the St Regis (and Starwood). I contacted her after seeing some information on other tripadvisor reviews not realising that she was the big cheese.... More 

Was this review helpful? Yes
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear “MsHellfire”, You are very kind indeed! Thank you very much for choosing The St. Regis Sanya Yalong Bay Resort and for sharing such detailed comments on Tripadvisor. Specifically, I must also thank you for connecting with me prior to your stay. I put my email address “out there” for just this reason and I am very happy to be... More 

Ripon, England, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 4, 2015 via mobile

With a significant wedding anniversary and both with significant birthdays we wanted a special holiday. We wanted to try a new destination, somewhere a bit different and were recommended Yalong Bay specifically the St Regis. We really wanted a villa so did some research and the villas at the St Regis looked just the thing. We booked and we are... More 

Was this review helpful? Yes 3
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear “Herring64”, Thank you for choosing The St. Regis Sanya Yalong Bay Resort as your place of celebrating the significant wedding anniversary and birthdays. Your comments made our day! It is a pleasure to read your feedback about your first stay in The St. Regis Sanya Yalong Bay Resort. I’m delighted to know that you had a splendid experience –... More 

New York City, New York
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed February 3, 2015

OK, I draw you in. I spend two days at this resort, and the most important impression it leaves to me is that the room size is quite big. Even the smallest room has a size of over 700 sqf, which will give you plenty room for up to three people, say two adult and a child, to rest or... More 

Was this review helpful? Yes 1
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear “Nelson_Eric”, Thank you very much for choosing The St. Regis Sanya Yalong Bay Resort for your stay and for posting your comment on TripAdvisor. Please accept my sincere appreciation on your very kind compliments on our spacious room. Indeed the 73sqm rooms at St Regis are the largest in Yalong Bay – and the comfort and quality is frequently... More 

shenzhen
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 21, 2015

Attended a wedding there, the weather in Sanya was really nice. The hotel is located at the corner of Yalong Bay, a very quiet area.The room was very nice and big, with a huge fan on the ceiling. I really enjoyed the breakfast, the restaurant offered a collection of fresh fruit juice. The hotel facilities were quite special, they had... More 

Was this review helpful? Yes 2
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear “yesshuo”, We do love romance at St Regis! I’m glad to know that you attended a wedding at The St. Regis Sanya Yalong Bay Resort. Thank you very much for sharing your feedback on TripAdvisor. You are very kind to share these warm words regarding the facilities, breakfast, transparent swimming pool et al. I do completely agree with your... More 

Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 5, 2015 via mobile

one of my best experiences in and 5* hotel. The staff is super friendly. Beautiful fire works on the New Year's Eve on the beach. Excellent Kids Play area. The attendants took really good care of children. My daughter could spend the whole day there given the choice. Spl thanks to Simon. The GM of the hotel met us at... More 

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St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear “Kshitiz05”, Thank you for choosing The St. Regis Sanya Yalong Bay Resort as your place of celebrating New Year and for posting these warm words on TripAdvisor. I was delighted to meet you during your stay, especially at our fabulous New Year fireworks display. Wasn’t it fun !?! I am delighted to learn that you had a splendid experience... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 14, 2014

Honestly, Paid for the rooms before I came, first question at check in was "we need a deposit" so I gave my credit card, then today went to the bar, had a drink with a colleague, and when I went to sign to my was told "we didn't leave enough deposit!" WHAT they have my credit card….took a RNB2000.00 deposit... More 

Was this review helpful? Yes 1
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear “Jeffrey W”, Thank you for taking the time to share your thoughts on your recent experience here at The St. Regis Sanya Yalong Bay Resort. Please let me begin by offering my personal apology for the inconveniences caused during your stay. I feel strongly that holidays are very precious, and I am deeply saddened that your vacation was tarnished... More 

Sydney, Australia
Top Contributor
85 reviews 85 reviews
54 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed November 13, 2014

Huge & pampering rooms for guest and meeting. Excellent breakfast spread and nice beach, What would take it to a 5 star on this page : 1. Tried 4 of its restaurants. Only the French restaurant is nice. The beachfront seafood restaurant is totally over valued with the taste it serves. 2. Banquet staff is overly good in service. I... More 

Was this review helpful? Yes 1
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear “Yuzimomo”, Thank you for choosing The St. Regis Sanya Yalong Bay Resort as your meeting place and taking the time to share your feedback on TripAdvisor. First of all, I’m delighted to know that you enjoyed our spacious room, breakfast and beach. Thank you very much for the affirmation. Notwithstanding that, your constructive feedback is also acknowledged. I note... More 

Beijing, China
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed November 10, 2014

This was our very first experience to stay in a St. Regis and we are absolutely LOVING it! It was one of the best holidays we ever had! We arrived almost 3 a.m. in the morning, because our flight was delayed. We were tired and so ready to sleep... We're so glad that the check in was brief and smooth,... More 

Was this review helpful? Yes
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear “Nietis”, Thank you for posting a wonderful review on Trip Advisor during your recent stay at The St. Regis Sanya Yalong Bay Resort. It is a pleasure to read your comments about your first stay with St. Regis. I do think that holidays are so precious.I am delighted to know that you and your family enjoyed your vacation. It... More 

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