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The St. Regis Sanya Yalong Bay Resort

5.0 of 5 Yalong Bay National Resort District, Sanya 572016, China
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The St. Regis Sanya Yalong Bay Resort
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The St. Regis Sanya Yalong Bay Resort
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97 reviews from our community

Traveler rating
    55
    22
    10
    5
    5
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26
10
1
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Honestly, Paid for the rooms before I came, first question at check in was "we need a deposit" so I gave my credit card, then today went to the bar, had a drink with a colleague, and when I went to sign to my was told "we didn't leave enough deposit!" WHAT they have my credit card….took a RNB2000.00 deposit... More

Was this review helpful? Yes 1
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear “Jeffrey W”, Thank you for taking the time to share your thoughts on your recent experience here at The St. Regis Sanya Yalong Bay Resort. Please let me begin by offering my personal apology for the inconveniences caused during your stay. I feel strongly that holidays are very precious, and I am deeply saddened that your vacation was tarnished... More

Sydney, Australia
Top Contributor
83 reviews 83 reviews
52 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Huge & pampering rooms for guest and meeting. Excellent breakfast spread and nice beach, What would take it to a 5 star on this page : 1. Tried 4 of its restaurants. Only the French restaurant is nice. The beachfront seafood restaurant is totally over valued with the taste it serves. 2. Banquet staff is overly good in service. I... More

Was this review helpful? Yes
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear “Yuzimomo”, Thank you for choosing The St. Regis Sanya Yalong Bay Resort as your meeting place and taking the time to share your feedback on TripAdvisor. First of all, I’m delighted to know that you enjoyed our spacious room, breakfast and beach. Thank you very much for the affirmation. Notwithstanding that, your constructive feedback is also acknowledged. I note... More

Beijing, China
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our very first experience to stay in a St. Regis and we are absolutely LOVING it! It was one of the best holidays we ever had! We arrived almost 3 a.m. in the morning, because our flight was delayed. We were tired and so ready to sleep... We're so glad that the check in was brief and smooth,... More

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St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear “Nietis”, Thank you for posting a wonderful review on Trip Advisor during your recent stay at The St. Regis Sanya Yalong Bay Resort. It is a pleasure to read your comments about your first stay with St. Regis. I do think that holidays are so precious.I am delighted to know that you and your family enjoyed your vacation. It... More

Amsterdam, The Netherlands
Contributor
18 reviews 18 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I 've travelled around china and this hotel definitely the most beautiful hotel in China, the view is amazing! The hotel is huge and the rooms are big and beautiful. My son was crazy about the pool, especially the plexi glass wall pool, it's amazing, and so many green around which I love! The breakfast was great, beautifully arranged buffet... More

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St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear “MissP_ams”, How kind you are! Thank you for taking the time to share this wonderful review on TripAdvisor regarding your stay at St Regis Sanya. I’m so happy to learn that you and your family enjoyed a splendid vacation at our resort and would like to stay with us again. We do appreciate your kind feedback regarding our Ocean... More

Auckland Region, New Zealand
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 3, 2014

I was there for business meetings in June 2014. First impressions was a very impressive, elegant, classical hotel. This was my first time staying at a ST Regis. I stayed in a Suite which was enormous, with great views down the property to the sea. The butler service was excellent, very comfortable bed, big bathroom with great amenities, I even... More

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St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear “Raa001”, Thank you very much for choosing The St. Regis Sanya Yalong Bay Resort for your business meeting in Hainan – and for sharing your kind comments on TripAdvisor. St. Regis Butler Service has been the signature of the St. Regis experience for over one hundred years. I’m pleased that we were able to provide you an uncompromising and... More

Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 14, 2014

Just returned from a quick getaway from Yalong Bay. The hotel itself situated approximately 20 mins cab ride from the Yalong Bay express train station in a secluded area of its own. Prior to arrival, a Chief Butler & Assistant Director of Rooms, David Leung, emailed to welcome all of us and inquiring on the time of arrival, flight detail... More

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St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear “SPGLovers”, Thank you very much for choosing The St. Regis Sanya Yalong Bay Resort for your visit to Hainan – and for sharing your kind comments on TripAdvisor. First of all, I must thank you for reaching out to me personally in advance of your stay. It’s especially helpful to know when our guests have a special occasion to... More

Dongguan City
Top Contributor
56 reviews 56 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 10, 2014

It's unfortunate that my experience could only gave 3 stars perhaps because I often have much higher expectation of St. Regis where I often even brag on comparing St. Regis to that of Four Seasons category. The amenities in the hotel proved me wrong and to be more reserved about SPG bragging rights on St. Regis properties. Regular room (Room... More

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St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear “calvinwei”, Thank you very much for choosing The St. Regis Sanya for your visit to Hainan – and for and sharing your kind comments and suggestions with us. First of all, I must thank you for your warm words regarding the Empire Suite. Indeed all of the suites and rooms at St Regis are spacious. All of our rooms... More

New york
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2014

The place is very good, the room is big and the bathroom is fantastic. However, I don't know why the beach is not open for hotel guest. Also, the transportation for travel around is very limited. Overall, it is a great place for vocation because it has a very quiet and relax atmosphere.

Was this review helpful? Yes 1
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear “kchen121” Thank you very much for choosing The St. Regis Sanya Yalong Bay Resort and for taking the time to post a review on TripAdvisor. I am so happy to learn that you satisfied with our spacious and fantastic room, your affirmative is always appreciated. Regarding your feedback about the beach and transportation, I’m so sorry for the inconvenience... More

Guangzhou, China
Top Contributor
85 reviews 85 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 2, 2014

Having arrived at the airport we were met by the hotel chauffeur and escorted to the awaiting limo. Impressive service started from the very onset. The journey to the hotel is approx 30 mins depending on traffic. We arrived the same day the cyclone had just past the north of Hainan Island and to look at Sanya you wouldn't have... More

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St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear “Billy T” You are very kind! Thank you very much for your time to share a wonderful comment through TripAdvisor. It was my pleasure to meet you during your stay. Thank you foe emailing to me in advance and connecting before your visit. I am so happy to know that you had an enjoyable stay with us – and... More

Senior Contributor
25 reviews 25 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 28, 2014

Best hotel in Sanya and one of the best Starwood properties I've ever seen. Wonderful Butler service. Nice and beautiful pool. Perfect SPA. Great breakfast. Spacious rooms. I highly recommend this hotel.

Was this review helpful? Yes
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear “clkamg”, Thank your for choosing The St. Regis Sanya Yalong Bay Resort and posting your kind comments on TripAdvisor. I’m so happy to read your warm and gracious words regarding your stay with us. I shared your warm words with my team – and I think you made everyone’s day – including mine! Thank you very much for your... More

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Additional Information about The St. Regis Sanya Yalong Bay Resort

Address: Yalong Bay National Resort District, Sanya 572016, China
Phone Number:
Location: China > Hainan > Sanya
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The St. Regis Sanya Yalong Bay Resort 5*
Number of rooms: 401
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Also Known As:
The St. Regis Sanya Yalong Bay Hotel Sanya
The St. Regis Sanya Yalong Bay Resort Hainan

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