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Renaissance Sanya Resort & Spa

Travelers' Choice award winner
5.0 of 5
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No.1 Yezhou Road, Haitang Bay (Tufu Exit), Sanya 572000, China
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Renaissance Sanya Resort & Spa
Best prices for: 1 room 1 guest
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Ranked #12 of 1,173 Hotels in Sanya
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391 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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bangkok
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Being to Sanya for relaxation many times and came across this hotel. Impression of the hotel was first impressed by very friendly staffs that reminded me of hot weather and be careful of the afternoon sun. Then proactively explain what to do in Sanya and at the hotel from front desk to the person who drove me to my villa.... More 

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Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

It was my 3rd time in Sanya, but the 1st time with my family and kid. Renaissance is a little far from the city and the airport, but for us it is what we like, as we prefer less people and away from the crowd. We have stayed at their Grand Ocean Suite for 3 nights, the room is spacious... More 

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Contributor
11 reviews 11 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I just spent a long, holiday weekend at the Renaissance Sanya Resort and was truly impressed by the location, rooms and most of all, service. By traveling to Sanya during a holiday weekend, I was expecting the resort to be chaotic and crowded- I was pleasantly surprised to find it calm, with ample loungers on the beach and lots of... More 

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Shanghai, China
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is my second time at this hotel. This time with my 2 kids: 3 and 2 yo. Lets be didactic: 1 - Swimming Pool - Amaaaazing. Extremely huge and the most enormous (and beautiful) pool i've ever seen in Asia. There is a pool for kids with water slides and water toys and another pool with sand, mimicking the... More 

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Beijing, China
Contributor
18 reviews 18 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Having stayed at many Chinese hotels with varying degrees of service quality, I must say that this hotel is beyond expectations. The hotel itself is beautiful, from its grand lobby through its magnificent gardens to its enormous pool system, and the villa where my friends and I stayed was spacious, beautiful, and very functional in its layout, and the private... More 

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Gloucestershire
Top Contributor
77 reviews 77 reviews
34 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed April 18, 2015

I had read a few negatives on Tripadvisor about this hotel so I was prepared for things not to be perfect and indeed they aren't. The complaints all proved to be very valid: smell of drains in rooms, lack of true non-smoking rooms, below par cleaning standards and problems communicating with staff. However, other things have changed like the availability... More 

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Boston, Massachusetts
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 14, 2015

This is a grand-looking hotel (lobby area) in Sanya's Haitang Bay. Compared to Yalong Bay, here you find less crowd on the beach, and more tranquil. The food is good, especially its breakfast buffet, a lot of varieties, and the food in the Sichuan Restaurant was delicious. The kids pool area is also quite fun. Our son really liked it,... More 

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Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 11, 2015

We spent three days at the Renaissance and were very impressed at what the Renaissance had to offer. The lobby was very grand, and the facilities were outstanding. The pool is massive, and there are plenty of activities to keep you entertained. The rooms are large and the bathrooms in the Premium rooms offer a large bathtub and showers. It's... More 

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Renaissancesanya, Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear Guest, Thank you for staying with Renaissance Sanya Resort & Spa and leaving us valuable comments. We are terribly sorry for the unsatisfied dining experience you've had in Red Star Cafe and Star Fish Market. Your comments are taken serious attention by General Manager and management team. F&B department will enhance staff training and address this issue seriously. Thank... More 

Shanghai, China
Top Contributor
96 reviews 96 reviews
68 hotel reviews
96 helpful votes 96 helpful votes
2 of 5 stars Reviewed April 6, 2015

I rarely give poor reviews and am generally reluctant to complain, believing you get what you pay for and I did waver between two and three rating, as overall I did have a good holiday, but there were just too many issues with what is supposed to be a five star resort to give it anything but poor. I assumed... More 

Was this review helpful? Yes 1
Renaissancesanya, Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear guest, Thank you for staying with Renaissance Sanya. Your valuable comments are taken high attention by hotel management. We're sorry that you had not quite good dining experience in all day dining restaurant and the room status failed to meet your expectation. Thank you again for your comments and we sincerely welcome you back. More 

Hong Kong
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 5, 2015

We stayed for three nights and upgraded ourselves to a villa on arrival. This had its own pool which our kids loved but for extra cost to book in advance unsure if would be worth it. The main pools are huge and many of them with one having a good shallow family hydroslide area. Can get a bit chaotic with... More 

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Renaissancesanya, Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear Guest, Thank you for choosing Renaissance Sanya and leaving us your valuable comments. Currently, we're planning to create a special breakfast section for families with kids in all day dining restaurant and hope it will bring comfort to every guest. Thanks again for your comments and we sincerely welcome you back. More 

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