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Renaissance Sanya Resort & Spa

Travelers' Choice award winner
5.0 of 5
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No.1 Yezhou Road, Haitang Bay (Tufu Exit), Sanya 572000, China
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1 room 1 guest
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426 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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  • Chinese (Simplified) first
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Hong Kong, China
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The hotel is big with a huge lobby and the staffs are polite The pool was fantastic and very big but unfortunately it has been keep raining during our stay that we spent little time in it We stayed in a pool access room with a big terrace that we think can rest and relax but again unfortunately the guest... More 

Was this review helpful? Yes
Renaissancesanya, Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear Guest, Thank you for choosing Renaissance Sanya Resort & Spa and leaving us your valuable comments. We're terribly sorry that the hotel failed to offer your family a pleasant stay. The problem you've encountered in supermarket and service has been reported to general manager and the related managers. We will work closedly on it and improve accordingly. Thank you... More 

Woodside, California
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this resort for 3 days in Aug. at the end of a family trip to China, needing a few days to relax before returning home. I picked this over other places primarily based on perceived value for money (good reviews; great price v. other places.) Overall we had a good experience but it was not as great... More 

Was this review helpful? Yes
Renaissancesanya, Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear Guest, Thank you for staying with Renaissance Sanya Resort & Spa. We're sorry that the hotel failed to offer your family a wonderful vacation. The issues addressed with be reported to management team and make improvement immediately. Thanks again for choosing Renaissance Sanya and we sincerely welcome you back for your next stayl More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Hotel was built along the newly developed beach in Sanya, Hainan, China. It is grouped with all other well-known chain hotels' resorts along the bay-Double Tree, Shangri-la, Hyatt, SHeraton, ect. The area is a little bit far away from the city, about 40 minutes drive from the airport; but it is quiet and well managed. Convenience store and local small... More 

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Warsaw
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

So another trip to Hainan concluded. Another time another hotel. Fifth or sixth and very time different hotel in different bay gives me a kind of the overview what this island has to offer. This time we decided to stray more distant bay and more distant place. We decided for Haitang Bay and Renaissance Sanya Resort & Spa. The choice... More 

Was this review helpful? Yes 1
Hong Kong, China
Level Contributor
1 review
2 of 5 stars Reviewed 2 weeks ago

The location of Hotel: - From Airport: it takes 35 mins from Sanya Airport to Hotel. By taxi... count by meter: RMB 150.5. Without meter: RMB 170 - To Sanya downtown: according to the hotel shuttle schedule, it takes around an hour to go to the downtown. You may refer to http://www.marriott.com/hotelwebsites/us/s/syxbr/syxbr_pdf/Free_Shuttle_Bus_2015.pdf - To the nearest supermarket: it takes around... More 

Was this review helpful? Yes
Renaissancesanya, Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear Guest, Thank you for choosing Renaissance Sanya Resort & Spa and leaving us your valuable comments. We're terribly sorry that the hotel failed to offer your family a pleasant stay. The problem you've encountered in supermarket and service has been reported to general manager and the related managers. We will work closedly on it and improve accordingly. Thank you... More 

Cambridge, Massachusetts
Level Contributor
78 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This huge hotel is located very far from Sanya, requiring you to travel nearly an hour to do anything worthwhile off the hotel grounds. To make matters worse, it was strangely difficult to get a taxi here, the hotel staff seeming quite unable (or unwilling) to help. In such a place I generally expect restaurant prices to be high, but... More 

Was this review helpful? Yes 3
Renaissancesanya, Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear Guest, Thank you for choosing Renaissance Sanya Resort & Spa and leaving us your valuable comments. We're terribly sorry that the hotel failed to offer your family a pleasant stay. The problem you've encountered in supermarket and service has been reported to general manager and the related managers. We will work closedly on it and improve accordingly. Thank you... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed in the hotel for a week. We were truly impressed by the beauty of the hotel and the garden: The hotel is spacious and highly decorated. The rooms are spacious and cool, and we had a nice balcony with the evening sun. The food in the three restaurants is excellent; very tasty (and some meals were the best... More 

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The Netherlands
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Based on the good reviews and watching pictures and the more than pleasant experiences we have with the Renaissance in Paris, we decided to book a 10 night stay for two family's (8px) at this resort for our family vacation this summer. We and especially the kids had high expectations and were looking forward to play in the pools and... More 

Was this review helpful? Yes 3
Renaissancesanya, Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear Guest, Thank you for choosing Renaissance Sanya Resort & Spa and leaving us your valuable comments. We're terribly sorry that the hotel failed to offer your family a pleasant stay. The problem you've encoutered in restaurant food quality and service as well as room maintenance has been reported to general manager and the related managers. We will work closedly... More 

Level Contributor
50 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Renaissance Sanya is a beautiful hotel located on a remote beach. The architecture and design of the hotel is beautiful and most all common areas and hallways are open air. I was upgraded to a huge ocean view suite and I was amazed by the room's design and large size. The room was a long walk from the lobby,... More 

Was this review helpful? Yes 1
Comanche, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2015

This was the nicest resort I have ever stayed in. I came with friends that I was studying abroad with from America. The beach was gorgeous and not crowded at all. At times we were the only ones on the beach. However, if you are pale bring sunscreen because it is outrageously expensive at the hotel and trust me you... More 

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