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Renaissance Sanya Resort & Spa

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No.1 Yezhou Road, Haitang Bay (Tufu Exit), Sanya 572000, China
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Renaissance Sanya Resort & Spa
Best prices for: 1 room 1 guest
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Ranked #7 of 1,171 Hotels in Sanya
A recent review
5 of 5 stars reviewed 1 week ago
emmydevine
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372 reviews from our community

Traveler rating
    218
    113
    28
    8
    5
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110
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have lived in China for three years and have traveled to over 30 countries - and I must say this resort is the one place I find not only solace but an amazing experience. The pool is the best I've seen worldwide. The staff is impeccable. From room service to Directors, they all learned my friends and my name... More 

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very child-friendly, which is why Renaissance Sanya was completely full of Chinese families when we came with our little ones in Feb. 2015. Very few foreigners, and if you keep reading, you will know why. It is a huge concrete castle of a hotel. Four stories overtowering the many pools. Nice to have direct access to a pool from the... More 

Was this review helpful? Yes 1
Renaissancesanya, Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear guest, Thank you for staying with exotic Renaissance Sanya for a family getaway. We're glad to offer you a destination for your family to create a great memory together. We're sorry that your vacation experience might be disturbed by other guests and the staff service barely met your expactation. Hotel General Manager and executive teams paid high attention to... More 

UAE
Top Contributor
89 reviews 89 reviews
45 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed January 31, 2015

When you arrive the hotel is impressive, nice spa and gym, open lobby out to the sea, nice pool and grounds, rooms great and mine looked over the gardens and pool to the sea. Major issue was the service, the team were young and were trying but so many service issues put many of our group off the hotel.

Was this review helpful? Yes 2
Renaissancesanya, Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear Guest, Thank you for choosing staying with Renaisance Sanya Resort & Spa. We highly appreciate your valuable comments and we pay high attention to the overall service addressed. Thank you again for your review and we sincerely welcome you back. More 

Bracebridge, Canada
Top Contributor
142 reviews 142 reviews
37 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed January 30, 2015

My wife and I stayed at the Renaissance Resort and Spa for the last 5 days of our 23 day trip through China and were extremely pleased with the resort. Here are my reasons: Location: It is about 35 minutes from the Sanya airport and somewhat isolated but that is what we wanted at the end of our trip. It... More 

Was this review helpful? Yes 3
Singapore
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 27, 2015

It a big resort with many pools around and tropical. private beach and clean. very quite and comfortable. Again the MOST important it NOT Crowded around the beach despite a almost full house occupancy. Good place for relax in beach and pools. The breakfast overall is good with a wide range of food and big enough for so many guest.... More 

Was this review helpful? Yes 1
Jeddah, Saudi Arabia
Top Contributor
144 reviews 144 reviews
30 hotel reviews
724 helpful votes 724 helpful votes
5 of 5 stars Reviewed January 10, 2015

We were met at the airport by a great chauffer , who agreed to stop us on the way to the resort to buy some fruit and bottled water , We found out later it was not needed . Arrived at the resort around 10 pm , to my surprise we were greeted by 6 staff members and escorted to... More 

Was this review helpful? Yes 3
Beijing, China
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 30, 2014

We spent 3 nights at the resort and it was a very relaxing stay. We were being taken care off very well from the time we arrived at the airport until we checked in to the room. We stayed in the villa and it was amazing. Everything was clean and in order. The private pool was great for the kids... More 

Was this review helpful? Yes 2
Shanghai
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 30, 2014

Our family stayed at the resort for 5 nights and had a relaxing and enjoyable stay. I'll start with positives then flow to areas that need attention. Firstly the staff at this property is the Best we have experienced in a China resort location. We've traveled through many resorts in last 5 years and the staff here are kind (smiles),... More 

Was this review helpful? Yes 2
China
Contributor
15 reviews 15 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 28, 2014

My family stayed over Christmas break. Sanya may not be the first place you will think of for a beach vacation, but if you want a break from the hot and humid weather in Southeast Asia, Sanya is a great place to enjoy the beach in a subtropical climate. This is an excellent place to unwind. The grounds are clean... More 

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Renaissancesanya, Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear Guest, Thank you very much for coming back to Renaissance Sanya Resort & Spa. Our Gerenal Manager, Mr. Khoo has checked with F&B department personally regarding the table reservation, and addressed this issue during the operation meeting seriously. F&B department will strictly follow the operation standard. We will closely monitor this issue and try to make sure it will... More 

Surabaya, Jawa Timur, Indonesia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 27, 2014

Really…This is the first time in choosing the hotel I was surprised there were as good as this hotel welcomes their guests!!!!! I have enjoyed the service of many famous hotels around the world ... but this is the first hotel that makes me Wooww !!!! Renaissance Sanya!!! You know why??because the hotel is not located in a large and... More 

Was this review helpful? Yes 1
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