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All 1,152 Sanya hotels

Renaissance Sanya Resort & Spa

5.0 of 5 Resort   |   No.1 Yezhou Road, Haitang Bay (Tufu Exit), Sanya 572000, China
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Ranked #12 of 1,152 Hotels in Sanya
A recent review
5 of 5 stars reviewed 2 days ago
JulietBeijing Beijing, China
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310 reviews from our community

Traveler rating
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    23
    7
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Beijing, China
Top Contributor
58 reviews 58 reviews
13 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We arrived by night - it's a 140RMB taxi ride from the airport. The welcome was warm and quick. I love to swim - and the lagoon here certainly kept me busy for the 3 days we stayed here. Our Lagoon Room opened, as you'd expect, on to a small pool, shared with other rooms down the front of the... More

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Hong Kong, China
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed there for 2 nights and had a wonderful time. I was not expecting a lot when we booked this hotel, as China's 5 star standard can be very different from the rest of the world. To my surprise, this hotel not only provided a serene and beautiful atmosphere, it also provided us with excellent service. We took the... More

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Shanghai
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We were there in a group.The hotel is a bit far from city center but with good view, the tropical scenery, garden, big swimming pool and beach, just fit for holidays with the nature and peacefulness. Room is normal but bigger than expected and with balcony. What is really disappointed is the reception and also the breakfast queue, that is... More

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Renaissancesanya, Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear Guest, Thank you for choosing to stay with Renaissance Sanya Resort & Spa and leaving us valuable comments. Your review is highly appreciated and we've shared it with the management team. Thank you for your understanding that we were running high occupancy in August, and for your patience while waiting for checkin. We will issue drink vouchers for guests... More

Hong Kong, China
1 review
1 of 5 stars Reviewed 3 weeks ago

Was expecting much better from this hotel, but after one night I'm compelled to write a review on how poor it has been. And we're stuck here for another 2 nights... Here are the problems: 1. Airport pickup never arrived. We received a phone call the day before we were due to arrive confirming a car would be there to... More

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Renaissancesanya, Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear Mr. Michael, Thank you for choosing Renaissance Sanya Resort & Spa and leaving valuable comments. We take your review very seriously and we appologize for all the inconvenience caused, Meanwhile, we've addressed all the problems to the related department. We're sorry for the misunderstanding that caused by reservations when taking bookings of your transportation, so that the driver didn't... More

Oberhaching, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Professional, but also worm friendly and charming service by all staff members. Serious interest shown by top management to learn about the experience of hotel guests. Very impressive entrance hall. With spectacular views of the pool area (more than 3000qm the largest pool in Asia)

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Hong Kong
Contributor
13 reviews 13 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 7, 2014

Previous visits to sanya I stayed in Halong bay (Sheraton and Hilton), this time I opt for a further east haitang bay renaissance, because it is newer, more remote , more private and supposed to have the largest 107,000 sq ft lagoon pool in Asia. First day we play wave crashing in the beach and almost drown like the previous... More

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Singapore
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed July 31, 2014

Back at Haitang Sanya for the 3rd time, I decided to choose one of the hotels that I had stayed before which is Renaissance. Mainly because of their recreational facilities and promotional room rates offered this time round. This time of the year is typhoon season, so it will be a good idea to have some indoor activities if it... More

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Shanghai, China
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 21, 2014

We were happy to be visiting Sanya again, but this time chose a newer hotel situated in a different bay. After "doing our homework" on the hotel's location - it seemed the prefect place for 5 days of R&R! We were not disappointed! Great daytime flight from Shanghai, met at Phoenix International Airport by the hotel transport, (pre-arranged Buick van),... More

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Hong Kong, China
Contributor
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 14, 2014

About a 45 minute drive from the airport (around RMB 170-200, agree a price before getting in the taxi - they will definitely try to rip you off otherwise - the hotel doesn't offer airport transfer from the airport (only from hotel to airport) and the shuttle service only goes twice a day) quite isolated from the more popular areas... More

Was this review helpful? Yes 1
Renaissancesanya, Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear Ms. Chloe, Thank you for choosing Renaissance Sanya Resort & Spa and leaving us valuable comments. Your review and suggestions are taken serious attention by hotel management team. We're now offering special package including transportation service and guests can book airport pickup in advance.Meanwhile, we will enhance the guest room check and ensure every guest an enjoyable stay. We... More

Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2014

My friends and I stayed here for three nights. It was our graduation trip, planned to escape from the city crowds and have a relaxing holiday. It was so fortunate to meet everyone here. All the staffs are very friendly, helpful and nice. We felt being warm welcomed in these days. Everyone was able to converse in English. The room... More

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Additional Information about Renaissance Sanya Resort & Spa

Address: No.1 Yezhou Road, Haitang Bay (Tufu Exit), Sanya 572000, China
Phone Number:
Location: China > Hainan > Sanya
Price Range (Based on Average Rates): $
Hotel Class:5 star — Renaissance Sanya Resort & Spa 5*
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Also Known As:
Renaissance Sanya Hotel Sanya
Renaissance Sanya Resort And Spa
Renaissance Sanya Resort & Spa Hainan

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