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All 1,008 Sanya hotels

Renaissance Sanya Resort & Spa

5.0 of 5 Resort   |   No.1 Yezhou Road, Haitang Bay (Tufu Exit), Sanya 572000, China
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Ranked #3 of 1,008 hotels in Sanya
A recent review
3 of 5 stars reviewed 2 days ago
AnnaS_HK Hong Kong, China
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264 people have reviewed this hotel

Traveler rating
    165
    74
    17
    5
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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  • Chinese (Simplified) first
  • English first
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English first
Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

A truly disappointing service, something rather unusual for Marriott hotels chain. Online concierge service, repeatedly urged by online room reservation system, is just a joke. And not a very funny one, when you find yourself stuck at the airport with 2 little children and no hotel car waiting for you despite a clear confirmation of a "Mercedes minivan for 6... More

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 3 weeks ago

A big thank you to Will (Manager) who attended to me when I was checking in. Tried his very best to converse in English, 5 stars to his ability for offering me a nice upgrade (a slight increase in price) to the 2 bedroom villa. I originally booked 2 separate rooms for a party of 6 persons. The villa was... More

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Beijing, China
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 10, 2014

This hotel was really nice for Marriot Club Elite Member. We were upgraded to a very big suite room in summer last year. Swimming pool was lovely too... But if you have not a car, you may hard to go out of hotel...

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Kuala Lumpur, Malaysia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 5, 2014

We booked a family holiday in Sanya in February 2014 and chose the Renaissance because it sounded like the best option for our family of five, including our three children under 7. For families, this hotel is a good choice. The adjoining rooms meant we could put the kids to bed and sit up in the lounge in the evenings... More

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Peregian Beach
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed March 4, 2014

I loved this resort, I was here for work so not any time for leisure but the staff and resort were lovely and no problem communicating in English. The place is huge, the grounds are massive and I understand the pool is the biggest in Asia. My room had a gorgeous ocean view (well worth the money so make sure... More

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London, United Kingdom
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 1, 2014 via mobile

This hotel kind of grew on me. Initial impression was one of mild disappointment but after our first day, I started to like the place. I am sure there are better and more luxuries hotels in Sanya but if your budget strecthes only to Renaissance, go and book this hotel -you will not regret it. Things I liked: - excellent... More

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Vancouver, Canada
Contributor
17 reviews 17 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 25, 2014

We stayed 3 nights at the Ocean View Studio, 1 Bedroom Suite (Ocean View w/ Balcony), and overall it was a pleasant stay. The bellboy welcomed us when we got off the taxi and helped us with our luggage. He lead us to the check in counter and offered to look after our luggage and deliver it to our rooms.... More

Was this review helpful? Yes 1
Steelton, Pennsylvania, United States
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 18, 2014

This Resort Hotel was more then I expected. The entire hotel is clean and well maintained. The staff was very courteous but most did not know any or much English. The Red Star restaurant serves some of the most delicious food I ever ate. Kudos to the chef. Most the wait staff was friendly but one waitress was more then... More

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A TripAdvisor Member
4 of 5 stars Reviewed February 15, 2014

Good facility with good service. Grounds are well designed and maintained, room was nice - as platinum Rewards member was upgrades to suite with ocean view, but the normal rooms were well appointed as well. Fish restaurant was excellent, other dining options generic resort dining. Place could use another option. Located in a developing part of Sanya makes long beach... More

Was this review helpful? Yes 1
Chengdu,
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 9, 2014

It has been a long time for me to rate a hotel as 'poor', but for this one, I can't wait for complaining! This so called 'resort' has kind of magic to ruin your good mood day by day, such an amazing. Let me try to use highlights to explain to you. Facility-ridiculous! From restaurant to guests room all full... More

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Renaissancesanya, Guest Relations Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear guest, Thank you for your patronage to Renaissance Sanya Resort & Spa recently and taking time for sharing your experiences with us; certainly your valuable feedbacks will help us to monitor and improve both our service and facilities. And I apologize for all the inconveniences caused during your stay. Renaissance Sanya Resort & Spa is a custom-focused hospitality industry,... More

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Additional Information about Renaissance Sanya Resort & Spa

Also Known As:
Renaissance Sanya Hotel Sanya
Renaissance Sanya Hotel
Renaissance Sanya Resort And Spa
Renaissance Sanya Resort & Spa Hainan
Address: No.1 Yezhou Road, Haitang Bay (Tufu Exit), Sanya 572000, China
Phone Number:
Location: China > Hainan > Sanya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Sanya
#2 Family Hotel in Sanya
#3 Luxury Hotel in Sanya
#3 On the Beach Hotel in Sanya
#4 Business Hotel in Sanya
#26 Best Value Hotel in Sanya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Renaissance Sanya Resort & Spa 5*
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