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Renaissance Sanya Resort & Spa

Travelers' Choice award winner
5.0 of 5
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No.1 Yezhou Road, Haitang Bay (Tufu Exit), Sanya 572000, China
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Renaissance Sanya Resort & Spa
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Best prices for: 1 room 1 guest
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Ranked #8 of 1,175 Hotels in Sanya
A recent review
4 of 5 stars reviewed 3 days ago
CDubChina
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410 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
49 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Renaissance Sanya is a beautiful hotel located on a remote beach. The architecture and design of the hotel is beautiful and most all common areas and hallways are open air. I was upgraded to a huge ocean view suite and I was amazed by the room's design and large size. The room was a long walk from the lobby,... More 

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Comanche, Texas
Level Contributor
9 reviews
5 of 5 stars Reviewed 3 weeks ago

This was the nicest resort I have ever stayed in. I came with friends that I was studying abroad with from America. The beach was gorgeous and not crowded at all. At times we were the only ones on the beach. However, if you are pale bring sunscreen because it is outrageously expensive at the hotel and trust me you... More 

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Aarhus, Denmark
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 24, 2015

Went to Renaissance after traveling around China with my boyfriend to relax and stay on the beach. For this purpose, the hotel is perfect! The staff was extremely friendly, service minded and even caring! Maybe it was because we were some of the only foreigners there, but several of them recognized us every day, asked us about specific things we... More 

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Sydney
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 24, 2015

I used this hotel to have a quick look at Sanya while living in Haikou. I got off the excellent high speed train and the pain started. No taxi driver knew where this place was, despite having the address and a map where I could point out where the hotel should be. I finally found a women driver who said... More 

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Shanghai, China
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 21, 2015

The Hotel is very nice and big, food very good. Beach very nice. Only issues: about 1 hour from airport and the shuttle bus not very easy to catch (you first need to take another bus, then take the shuttle from parking). Other issue: no free internet in the rooms unless you aplly to be Marriot Member. finally the breakfast... More 

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Melbourne, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 20, 2015

I feel so blessed to have stayed in such an amazing resort with amazing grounds/room/food/amenities/staff. You will create incredible memories from the moment you enter the opulent foyer area. The room are beautiful and the cascading waterfalls at the entrance are amazing The weaving pool through the resort wil entertain the kids and adults and due to the level of... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 13, 2015

We booked a two nights stay at this hotel and it couldn't be more perfect. The staff were very nice and helpful. During our first day, it took them two hours before they finally checked us in, so they upgraded us which was very gracious of them. The room is awesome, on the 7th floor overlooking the ocean. Stay away... More 

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Renaissancesanya, Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear guest, Thank you very much for staying in Renaissance Sanya Resort & Spa. We're terribly sorry that hotel failed to provide you a satisfied staying and dining experience. Your comments are taken high attention by hotel management team. we're sorry again and sincerely welcom you come back Renaissance. More 

1 review
5 of 5 stars Reviewed June 10, 2015

Highlights: - Private beach, enough beach facilities - Clean rooms and pools, nice pools for kids - Friendly, helpful and professional hotel staff (majority speaks English) - Beautiful garden, nice room view (go for sea view), room amenities as expected from Marriott, good food (but relatively expensive) - Nice balcony with sofa to stretch and enjoy the view Lowlights: -... More 

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Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 31, 2015

This is one of the worst five-star hotels I've ever stayed in. We've stayed at the Renaissance in Phuket several times and it was wonderful so we expected the same standard here. I should have been suspicious due to the pricing - cheaper than other five-star/foreign brands along the east coast of Hainan. But I missed the signal. This hotel... More 

Was this review helpful? Yes
Renaissancesanya, Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear guest, Thank you very much for staying in Renaissance Sanya Resort & Spa. We're terribly sorry that hotel failed to provide you a satisfied staying experience. Your comments are taken high attention by hotel management team. Related department will enhance staff professional training, improve room status, pool maintenance. We apologize again and we sincerely welcome you back for your... More 

bangkok
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 27, 2015 via mobile

Being to Sanya for relaxation many times and came across this hotel. Impression of the hotel was first impressed by very friendly staffs that reminded me of hot weather and be careful of the afternoon sun. Then proactively explain what to do in Sanya and at the hotel from front desk to the person who drove me to my villa.... More 

Was this review helpful? Yes 1
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