We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Doubletree Resort by Hilton Hotel Sanya Haitang Bay

#24 of 1,175 Hotels in Sanya
Certificate of Excellence
4.0 of 5
Hotel website
Haitang Road, Sanya 572000, China
Special Offer
25% Off & Free Wifi
Doubletree Resort by Hilton Hotel Sanya Haitang Bay
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #24 of 1,175 Hotels in Sanya
Certificate of Excellence
A recent review
3 of 5 stars Reviewed June 6, 2015
Howard M
Add Photo Write a Review

206 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    103
    65
    23
    6
    9
See reviews for
23
37
4
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (206)
  • Mar-May only
    (69)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (49)
All months
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 6, 2015

There was cigarette ash on the bathroom floor and also dust balls and ash in the bedroom. I felt the worst thing about this hotel is the housekeeping staff. They don't seem to like wiping or vacuuming as the ash piles never got cleaned (I'm not a smoker) and also the table were sticky (I only had water). The hotel... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear Howard First of all, please allow us to take this opportunity to thank your recent visit. We are sorry to learn the disappointing experience you encountered in our resort. Please accept our sincerest apologies for all the inconveniences caused. We have conducted a thorough investigation on all incidents and rest assured we will take all corrective measures to ensure... More 

Hong Kong, China
Level Contributor
842 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 366 helpful votes
4 of 5 stars Reviewed May 27, 2015

As someone who has stayed at both the Conrad and Doubletree in Sanya, the Conrad is worth the extra money unless you get a great rate and are going during a time that is not as busy. Overall, the 2 best attributes were the service (Grace at the front desk & Isabelle at Pacifica) + the room / upgrade and... More 

Was this review helpful? Yes
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear Shelliu, Thank you very much for choosing us for your vacation and sharing your experience on your recent stay with us! We are so delighted to learn that you enjoyed your vacation for holiday season here at DoubleTree Resort by Hilton Sanya Haitang Bay and Conrad Sanya Haitang Bay. It was an absolute pleasure having you staying with our... More 

Columbus, Ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 4, 2015

Great staff friendly and attentive. Grounds were beautiful and the pool was amazing. Great for families and location is one of the best on the bay. Will definitely return for another trip in the future.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear Frank, Thank you so much for your recent visit as well as sharing your experience! We are so delighted to learn that you enjoyed your vacation here at DoubleTree Resort by Hilton Sanya Haitang Bay! It was an absolute pleasure having you staying with us. Thank you again for your kind words about our staff, grounds and pools. We... More 

Hong Kong
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed February 19, 2015

First time in Sanya and I would say - plain and simple - never again. There were just too many low-lights everyday that catch us in surprise during the 4 days we were there. Overall, the staff would require more training, the hotel management needs serious improvement and it would be great to use some signages as well. Now on... More 

Was this review helpful? Yes 1
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you very much for choosing us for your recent stay with us. I am so sorry to learn that you had some disappointing experiences during your stay, please accept my sincerest apologies for all the inconveniences caused. We will try our best to strengthen efficiency on training to ensure those incidents will not happen again in... More 

1 review
5 of 5 stars Reviewed February 12, 2015

I stayed at Doubletree haitang bay for 4 days with my friends. We arrived in the midnight and surprisingly during check in we treated by warm cookies by the front line staff, Helen was very helpful to make our late check in fast and efficient as actually we all quite tired, special thanks to Josan (Director Food & Beverage) who... More 

Was this review helpful? Yes
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear Valued Guest, Thank you very much for choosing us for your vacation and sharing your experience on your recent stay with us! We are so delighted to learn that you enjoyed your vacation for holiday season here at DoubleTree Resort by Hilton Sanya Haitang Bay. Thank you for your comments on Helen, Josan and Grace that I will share... More 

杭州, China
1 review
4 of 5 stars Reviewed January 14, 2015

It is very near the sea and beach. The beach is like one spot in the Hilton. u can see the beach from one of the swimming pool. The customer's room is very neat and quiet with an amazing balcony. very smat choice to stay here

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you so much for choosing us to share your experience on your recent stay with us! We are so delighted to learn that you enjoyed your vacation here at DoubleTree Resort by Hilton Sanya Haitang Bay! It was an absolute pleasure having you staying with us. Thank you again for your kind words about our room,... More 

贵阳, China
1 review
4 of 5 stars Reviewed December 24, 2014

Although is older in haitang bay hotel, 2010 construction, but the facilities and was happy with everything, the five-star hotel check-in service and atmosphere can truly feel the holiday, private beach hotel environment is good, but suggested that more new facilities, improve quality. Swimming pool and still hope to have the water temperature in winter, or are not able to... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear Valued Guest, Thank you very much for choosing us for your vacation and sharing your experience on your recent stay with us! We are so delighted to learn that you enjoyed your vacation for holiday season here at DoubleTree Resort by Hilton Sanya Haitang Bay, and you would like to choose Hilton brand and Haitang Bay for your trip... More 

Shanghai, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 23, 2014

I stayed 4 nights with my family for escaping winter this month. Like I wrote on the title, service and suite are the keywords of my review. pros. 1. Never experienced this kind of service world wide. Those were like one of my family member is helping me comfortable and relaxed with deep concerns. I start to write this review... More 

Was this review helpful? Yes
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear Valued Guest, Thank you very much for choosing us for your vacation and sharing your experience on your recent stay with us! We are so delighted to learn that you and your family enjoyed your vacation here at DoubleTree Resort by Hilton Sanya Haitang Bay, and you would like to recommend us for family traveling in Sanya. It was... More 

1 review
5 of 5 stars Reviewed December 12, 2014

We stayed a night last month. The service of check-in counter impressed me till now, especially a staff with name card "MASA Q" who patiently solved problems and always keep friendly attitude. We strongly recommend Hilton is absolutely the first choice when traveling Sanya and we will come back. Ming yin, Chan

Was this review helpful? Yes
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you very for choosing us to share your experience on your recent stay with us! We are so delighted to learn that you enjoyed your stay here at DoubleTree Resort by Hilton Sanya Haitang Bay, and you would like to recommend Hilton as the first choice when traveling in Sanya! It was an absolute pleasure having... More 

Chang chun, China
1 review
5 of 5 stars Reviewed December 1, 2014

I and my wife in Sanya Haitang Bay Doubletree by Hilton spent a happy vacation, hotel services are in place, problems will be solved soon, a fly in the ointment is Haitang Bay Beach too rough, has not been able to go. Distance from hotel to Sanya duty-free shop is very close, the hotel also provided free of charge to... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you very for choosing us to share your experience on your recent stay with us! We are so delighted to learn that you enjoyed your vacation here at DoubleTree Resort by Hilton Sanya Haitang Bay! It was an absolute pleasure having you staying with us. Thank you for your comments on service, problem solving efficiency and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

279 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (153)
Viewed
Hotel & grounds (18)
Viewed
View from room (8)
Viewed
Pool/beach area (11)
Viewed
Dining (5)
Viewed
Room/suite (9)
Viewed
Bathroom (1)
Viewed
Other (101)

Management photos: Courtesy of the property manager

Viewed
All management photos (126)
Viewed
Room/suite (25)
Viewed
Hotel & grounds (27)
Viewed
Family/play areas (2)
Viewed
Dining (9)
Viewed
Pool/beach area (10)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (2)
Viewed
Other (49)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Sanya hotels
Yalong Bay
Hilton Sanya Yalong Bay Resort & Spa
Hedong
Mandarin Oriental, Sanya
Mandarin Oriental, Sanya
#1 of 1,175 in Sanya
4.5 of 5 stars 647 reviews
Show Prices
Show Prices
Show Prices
Haitang Bay
Conrad Sanya Haitang Bay
Conrad Sanya Haitang Bay
#4 of 1,175 in Sanya
4.5 of 5 stars 175 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay