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All 1,049 Sanya hotels

Doubletree Resort by Hilton Hotel Sanya Haitang Bay

4.0 of 5 Resort   |   Haitang Road, Haitang Bay, Sanya 572000, China (Haitang Bay)
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81%
Ranked #27 of 1,049 hotels in Sanya
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed May 29, 2014
Li Yi P Sanya, China
  • Reviews (174)
  • Photos (171)
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  • Room tips (15)
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174 people have reviewed this hotel

Traveler rating
    86
    54
    21
    4
    9
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15
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12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Sanya, China
1 review
5 of 5 stars Reviewed May 29, 2014

I am satisfied with this hotle very much! Very good service!I am satisfied with this hotle very much! Very good service!I am satisfied with this hotle very much! Very good service!I am satisfied with this hotle very much! Very good service!

Review collected in partnership with DoubleTree by Hilton

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Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear valued guest, To learn that your stay surpassed your expectations is indeed gratifying and is what motivates us all to excel. It was an absolute pleasure having you stay with us. We look forward to welcoming you soon. Warmest regards, Markus Kosch General Manager More

Shangrao, China
1 review
1 of 5 stars Reviewed May 15, 2014

I was stay in this hotel for 5 days. the delivery service is extremely slow, i was waiting a fruit knife for 1 hour for two times. Also, toothbrush and other basic needs never top up. What's worse. when i check out, receptionists tell me i have a bill about buffet. But i am already pay by cash. but your... More

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babgkok
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 27, 2014

I stayed three nights recently to attend WTTC. I selected this hotel based on Tripadvisor report but I regretted for my choice. I could have stayed at the next door Kempinski or Sheraton for a similar rate. Communication with staff was really a problem although they were friendly. Breakfast was around USD35 and that was the biggest rip-off. I did... More

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Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you very much for choosing us for your stay during WTTC period. I am sorry to learn that you had some disappointing experiences during your stay, please accept my sincerest apologies for all the inconveniences that caused. We will try our best to strengthen efficiency on more English training to ensure these cases will not happen... More

Hong Kong, China
Top Contributor
411 reviews 411 reviews
55 hotel reviews
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed March 24, 2014

We stayed at the Conrad this past weekend which is on the same property at the Doubletree so we spent a lot of time there. The Doubletree has 3 great pools and is an especially great resort for younger kids. The food choices are great given that you can have lunch or dinner at restaurants in Doubletree or Conrad. For... More

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Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear Shelliu, Thank you very much for taking the time to share your experience on your recent stay with us. We are happy to learn that you enjoyed your stay so much, this is what motivates us all at DoubleTree to excel. 7 restaurants from two hotels are shared to provide multiple food and beverage choices. I will share your... More

Ningbo, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 7, 2014

I was travelling with my family during the Spring Festival break and stayed in Hilton Sanya Doubletree Hotel. It's a great experience in general. Nice room where we saw the fabulous sun rise. Great survice from hotel staffs and nice facility as well. Also wonderful beach. The room price during CNY is high but worth it.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear Dong L, Thank you so much for choosing us spending the Spring Festival in Sanya! We are delighted to learn that you had a great time here at DoubleTree Resort by Hilton Sanya Haitang Bay! This DoubleTree resort offers 463 spacious guestrooms housed in contemporary low-rise buildings, all of which are conveniently located right next to Haitang Bay’s pristine... More

Contributor
14 reviews 14 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 30, 2014

We had four wonderful nights at this location. We flew in to the international airport in Sanya which is a quaint little airport. The small size of the airport is an advantage because you're in and out in no time - no lines or queuing. Taxis were plentiful and soon we arrived at the hotel's grand entrance. The décor is... More

Was this review helpful? Yes 1
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 15, 2014

Chose this hotel over the New Year as the price for the room was better than the hotels in Yalong Bay (which were booked up). In the long run, this hotel proved more expensive due to its remote location. Other than a Noodle Bar, there are only 2 restaurants to eat at. A buffet which is heavily slanted to Asian... More

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Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear Mr. Frank Covey, Thank you very much for choosing us as the place you spend the Chinese New Year. I am so delightful to read your detailed review. Feedback like yours will truly help us see what we do have and what we can do to excel. The Conrad next door, which managed also by us, shares its 4... More

San Jose, California
Contributor
13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 15, 2014

I stayed there over a weekend getaway. The hotel treat diamond member nicely put me in a oceanfront suite. Beautiful view of ocean and sunrise and a very spacious room. They sewed my initial to my pillow which made me feel really special. Had a great time enjoying the pool and the beach walk. Will definitely come back in future.

Was this review helpful? Yes
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear Weihao L, To learn that your stay surpassed your expectations is indeed gratifying and is what motivates us all to excel. It was an absolute pleasure having you stay with us. We certainly do hope you will visit us again soon. Warmest regards, Markus Kosch General Manager More

广州, China
1 review
4 of 5 stars Reviewed January 12, 2014

Getting up with sun shine and seashore everyday just like having a good dream in my life. The foods are tasted and the living place is awesome!! The waiter/waitress are very friendly and polite. But I had to keep giving order to them to satisfy my desire which make me very unhappy. I want to enjoy my trip, not acting... More

Review collected in partnership with DoubleTree by Hilton

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Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear Nan J, First of all please accept my sincere apology if the service you received is less than first class during your stay. As the first DoubleTree Resort in Hainan Island, we do want to impress guests with flawless service and hospitality! I appreciate your feedback so that we know what to improve for a better experience. Thank you... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2014

It was our first trip to Sanya and we purposely booked a family friendly hotel for our 3 year old. After a few hiccups with our reservation (our hotel stay was a package bought from CX) and a couple of careless mistakes, we're finally compensated with an upgrade. The Double Tree Hilton is a beautiful but big resort with more... More

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Additional Information about Doubletree Resort by Hilton Hotel Sanya Haitang Bay

Address: Haitang Road, Haitang Bay, Sanya 572000, China
Phone Number:
Location: China > Hainan > Sanya > Haitang Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree Resort by Hilton Hotel Sanya Haitang Bay 4*
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Also Known As:
Doubletree Resort By Hilton Hotel Sanya Haitang Bay Hainan

171 photos of this hotel

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Romantic Hotel in Sanya #15 Top resorts Hotel in Sanya #18 Spa Hotel in Sanya #23 On the Beach Hotel in Sanya #24 Luxury Hotel in Sanya #62 Best Value Hotel in Sanya
Hotel Class
Number of rooms
463

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