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All 1,159 Sanya hotels

Doubletree Resort by Hilton Hotel Sanya Haitang Bay

4.0 of 5 Resort   |   Haitang Road, Sanya 572000, China (Haitang Bay)
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Ranked #23 of 1,159 Hotels in Sanya
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
worldly_sojorn Shanghai, China
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181 reviews from our community

Traveler rating
    90
    56
    21
    5
    9
See reviews for
18
27
4
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Shanghai, China
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my Pregnant wife stayed at the hotel very recently. The service was excellent and the staff was super courteous and helpful and had a very genuine smile.. Very unlike China service level.. My kudos to the training team and the whole staff..You made our stay perfect.. Only one issue the trees need a bit of pruning especially since... More

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Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you so much for spending your time sharing your recent experience stay! We are delighted to learn that you had a great time here at DoubleTree Resort by Hilton Sanya Haitang Bay! This DoubleTree resort offers 463 spacious guestrooms housed in contemporary low-rise buildings, all of which are conveniently located right next to Haitang Bay’s pristine... More

Hong Kong, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

It was our first time visiting Sanya, we just stayed there for 3 days 2 nights. We chose this hotel as it is managing by "Hilton" and we thought the hotel in Haitang Bay should be more clean & new. However, we were wrong. Although the exterior appearance of the hotel is very nice but the interior is opposite. The... More

Was this review helpful? Yes 1
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you so much for spending your time sharing your recent experience stay. I am sorry to learn that you had some disappointing experiences during your stay. We will try our best to strengthen efficiency on training to ensure these cases will not happen again in the future. As a national coast of China, Haitang Bay is... More

北京, China
1 review
4 of 5 stars Reviewed 3 weeks ago

Too many people take breakfast in the hotel , restaurant so small. Too many mosquitoes and flies. 8am advices before to have the meals. Hope to help friends can try villa housing, rental car to go to the town to enjoy the Food, than eat at the hotel also choose more cost-effective. Hotel Lunch dishes should be improved, the slow... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you very much for sharing your experience of stay with us. I am sorry to learn that you had some disappointing experiences during your stay, please accept my sincerest apologies for all the inconveniences caused. I have taken note of your observations and suggestions. Your constructive feedback is very much appreciated as it is indeed assisting... More

New York, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I highly recommend this Doubletree property for the comfortable rooms and especially the friendly and professional service. Many of the international hotels on Hainan still have eager but untrained service, but Doubletree has been successful. It is a great property for families as they clearly cater to children. Fantastic breakfast buffet!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you so much for spending your time sharing your recent experience stay! We are delighted to learn that you had a great time here at DoubleTree Resort by Hilton Sanya Haitang Bay! This DoubleTree resort offers 463 spacious guestrooms housed in contemporary low-rise buildings, all of which are conveniently located right next to Haitang Bay’s pristine... More

Sanya, China
1 review
5 of 5 stars Reviewed May 29, 2014

I am satisfied with this hotle very much! Very good service!I am satisfied with this hotle very much! Very good service!I am satisfied with this hotle very much! Very good service!I am satisfied with this hotle very much! Very good service!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear valued guest, To learn that your stay surpassed your expectations is indeed gratifying and is what motivates us all to excel. It was an absolute pleasure having you stay with us. We look forward to welcoming you soon. Warmest regards, Markus Kosch General Manager More

Shangrao, China
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 15, 2014

I was stay in this hotel for 5 days. the delivery service is extremely slow, i was waiting a fruit knife for 1 hour for two times. Also, toothbrush and other basic needs never top up. What's worse. when i check out, receptionists tell me i have a bill about buffet. But i am already pay by cash. but your... More

Was this review helpful? Yes 1
babgkok
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 27, 2014

I stayed three nights recently to attend WTTC. I selected this hotel based on Tripadvisor report but I regretted for my choice. I could have stayed at the next door Kempinski or Sheraton for a similar rate. Communication with staff was really a problem although they were friendly. Breakfast was around USD35 and that was the biggest rip-off. I did... More

Was this review helpful? Yes 1
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you very much for choosing us for your stay during WTTC period. I am sorry to learn that you had some disappointing experiences during your stay, please accept my sincerest apologies for all the inconveniences that caused. We will try our best to strengthen efficiency on more English training to ensure these cases will not happen... More

Hong Kong, China
Top Contributor
446 reviews 446 reviews
65 hotel reviews
185 helpful votes 185 helpful votes
4 of 5 stars Reviewed March 24, 2014

We stayed at the Conrad this past weekend which is on the same property at the Doubletree so we spent a lot of time there. The Doubletree has 3 great pools and is an especially great resort for younger kids. The food choices are great given that you can have lunch or dinner at restaurants in Doubletree or Conrad. For... More

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Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear Shelliu, Thank you very much for taking the time to share your experience on your recent stay with us. We are happy to learn that you enjoyed your stay so much, this is what motivates us all at DoubleTree to excel. 7 restaurants from two hotels are shared to provide multiple food and beverage choices. I will share your... More

Ningbo, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 7, 2014

I was travelling with my family during the Spring Festival break and stayed in Hilton Sanya Doubletree Hotel. It's a great experience in general. Nice room where we saw the fabulous sun rise. Great survice from hotel staffs and nice facility as well. Also wonderful beach. The room price during CNY is high but worth it.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear Dong L, Thank you so much for choosing us spending the Spring Festival in Sanya! We are delighted to learn that you had a great time here at DoubleTree Resort by Hilton Sanya Haitang Bay! This DoubleTree resort offers 463 spacious guestrooms housed in contemporary low-rise buildings, all of which are conveniently located right next to Haitang Bay’s pristine... More

Contributor
16 reviews 16 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 30, 2014

We had four wonderful nights at this location. We flew in to the international airport in Sanya which is a quaint little airport. The small size of the airport is an advantage because you're in and out in no time - no lines or queuing. Taxis were plentiful and soon we arrived at the hotel's grand entrance. The décor is... More

Was this review helpful? Yes 1
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Additional Information about Doubletree Resort by Hilton Hotel Sanya Haitang Bay

Address: Haitang Road, Sanya 572000, China
Phone Number:
Location: China > Hainan > Sanya > Haitang Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree Resort by Hilton Hotel Sanya Haitang Bay 4*
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Also Known As:
Doubletree Resort By Hilton Hotel Sanya Haitang Bay Hainan

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