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All 1,171 Sanya hotels

Doubletree Resort by Hilton Hotel Sanya Haitang Bay

4.0 of 5 Resort   |   Haitang Road, Sanya 572000, China (Haitang Bay)
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Ranked #21 of 1,171 Hotels in Sanya
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
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200 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong
Contributor
18 reviews 18 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

First time in Sanya and I would say - plain and simple - never again. There were just too many low-lights everyday that catch us in surprise during the 4 days we were there. Overall, the staff would require more training, the hotel management needs serious improvement and it would be great to use some signages as well. Now on... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at Doubletree haitang bay for 4 days with my friends. We arrived in the midnight and surprisingly during check in we treated by warm cookies by the front line staff, Helen was very helpful to make our late check in fast and efficient as actually we all quite tired, special thanks to Josan (Director Food & Beverage) who... More 

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杭州, China
1 review
4 of 5 stars Reviewed January 14, 2015

It is very near the sea and beach. The beach is like one spot in the Hilton. u can see the beach from one of the swimming pool. The customer's room is very neat and quiet with an amazing balcony. very smat choice to stay here

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you so much for choosing us to share your experience on your recent stay with us! We are so delighted to learn that you enjoyed your vacation here at DoubleTree Resort by Hilton Sanya Haitang Bay! It was an absolute pleasure having you staying with us. Thank you again for your kind words about our room,... More 

贵阳, China
1 review
4 of 5 stars Reviewed December 24, 2014

Although is older in haitang bay hotel, 2010 construction, but the facilities and was happy with everything, the five-star hotel check-in service and atmosphere can truly feel the holiday, private beach hotel environment is good, but suggested that more new facilities, improve quality. Swimming pool and still hope to have the water temperature in winter, or are not able to... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear Valued Guest, Thank you very much for choosing us for your vacation and sharing your experience on your recent stay with us! We are so delighted to learn that you enjoyed your vacation for holiday season here at DoubleTree Resort by Hilton Sanya Haitang Bay, and you would like to choose Hilton brand and Haitang Bay for your trip... More 

Shanghai, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2014

I stayed 4 nights with my family for escaping winter this month. Like I wrote on the title, service and suite are the keywords of my review. pros. 1. Never experienced this kind of service world wide. Those were like one of my family member is helping me comfortable and relaxed with deep concerns. I start to write this review... More 

Was this review helpful? Yes
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear Valued Guest, Thank you very much for choosing us for your vacation and sharing your experience on your recent stay with us! We are so delighted to learn that you and your family enjoyed your vacation here at DoubleTree Resort by Hilton Sanya Haitang Bay, and you would like to recommend us for family traveling in Sanya. It was... More 

1 review
5 of 5 stars Reviewed December 12, 2014

We stayed a night last month. The service of check-in counter impressed me till now, especially a staff with name card "MASA Q" who patiently solved problems and always keep friendly attitude. We strongly recommend Hilton is absolutely the first choice when traveling Sanya and we will come back. Ming yin, Chan

Was this review helpful? Yes
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you very for choosing us to share your experience on your recent stay with us! We are so delighted to learn that you enjoyed your stay here at DoubleTree Resort by Hilton Sanya Haitang Bay, and you would like to recommend Hilton as the first choice when traveling in Sanya! It was an absolute pleasure having... More 

Chang chun, China
1 review
5 of 5 stars Reviewed December 1, 2014

I and my wife in Sanya Haitang Bay Doubletree by Hilton spent a happy vacation, hotel services are in place, problems will be solved soon, a fly in the ointment is Haitang Bay Beach too rough, has not been able to go. Distance from hotel to Sanya duty-free shop is very close, the hotel also provided free of charge to... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you very for choosing us to share your experience on your recent stay with us! We are so delighted to learn that you enjoyed your vacation here at DoubleTree Resort by Hilton Sanya Haitang Bay! It was an absolute pleasure having you staying with us. Thank you for your comments on service, problem solving efficiency and... More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 27, 2014

Stayed on 2 nights on weekdays (meaning there were less crowd) and there wasn't too many people, so I got to enjoy the facilities. Limited Dining option (2 restaurants for dinner) but you can hop on the buggy and go over to Conrad for your meals if you choose. At check-in, I mentioned that my son was ill and the... More 

Was this review helpful? Yes
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you so much for choosing us to share your experience on your recent stay with us! We are so delighted to learn that you enjoyed your holiday here at DoubleTree Resort by Hilton Sanya Haitang Bay! It was an absolute pleasure having you staying with us. Thank you again for your visit and your kind words... More 

1 review
5 of 5 stars Reviewed November 6, 2014

Stayed there for two nights - 29 - 30 Oct, wish I could stay longer Beautiful hotel surrounded with beautiful mountains and rainforest. One can feel the peace and rest, serene and calm Service was excellent. Hotel was recommended by the GM of Shanghai Hilton, Gerd Knaust. All the staffs were polite, attentive and ready to render assistance.

Was this review helpful? Yes
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear Serena, thank you very much for taking time to share your experience with us. I found that the hotel you reviewed and stayed with recently was another hotel of our brand. We are very glad to learn that you were happy with the hotel ambience, staffs and service, we are also willing to forward your comments to the hotel... More 

Guangzhou, China
1 review
3 of 5 stars Reviewed October 22, 2014

During the stay,I really appreciated Vincent and Tommy.they show me thier sincerity and hospitality.they provided the competitive price for our meeting nest month.it also was the important reason for me to choose Hilton finally.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Markus K, General Manager at Doubletree Resort by Hilton Hotel Sanya Haitang Bay, responded to this review

Dear Valued Guests, Thank you very much for taking time to share your experience with us. We are happy to learn that you are happy with our facilities and our sales team, which is a great motivation to us to drive our service and guests’ experience to excellence. I hope you will have a successful meeting and great stay with... More 

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Additional Information about Doubletree Resort by Hilton Hotel Sanya Haitang Bay

Address: Haitang Road, Sanya 572000, China
Phone Number:
Location: China > Hainan > Sanya > Haitang Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree Resort by Hilton Hotel Sanya Haitang Bay 4*
Number of rooms: 463
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Also Known As:
Doubletree Resort By Hilton Hotel Sanya Haitang Bay Hainan
Hotel Style:
#11 Family Hotel in Sanya
#12 Romantic Hotel in Sanya
#14 Top resorts Hotel in Sanya
#16 Spa Hotel in Sanya
#18 On the Beach Hotel in Sanya
#19 Luxury Hotel in Sanya
#35 Best Value Hotel in Sanya

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