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Conrad Sanya Haitang Bay

#4 of 1,173 Hotels in Sanya
Certificate of Excellence
5.0 of 5
Hotel website
Haitang Road, Haitang Bay Resort, Sanya 572000, China
Conrad Sanya Haitang Bay
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Ranked #4 of 1,173 Hotels in Sanya
Certificate of Excellence
A recent review
3 of 5 stars Reviewed April 19, 2015
Don D Derry, New Hampshire
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170 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Derry, New Hampshire
Top Contributor
60 reviews 60 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 19, 2015

We went to Sanya for a Romantic Vacation to enjoy the quiet beaches of Sanya in Hainan China. We were very excited to have been able to book the Conrad Hilton given its reputation. On the good side the rooms are opulent, spacious, and comfortable. The grounds are lush and well manicured. The sandstone facing of the buildings is neat... More 

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Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you for your recent visit and spending your romantic vacation with us . I also want to thank you for taking the time to share your honest feedback of your stay through TripAdvisor. We are sorry to learn the disappointing experience you encountered in our resort. I am so sorry that the sound volume of the... More 

Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed April 3, 2015

This is the second Conrad hotel I have visited in China and let's just say I wasnt impressed by either. We had our wedding at Conrad early Feb this year. The PROs: The villas were nice, clean, and relatively new. Buffet breakfast was decent, consisted of buffet and a la carte. It was very quiet in this resort, not overcrowded... More 

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Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you for your recent visit to the Conrad Sanya Haitang and for hosting your wedding with us last February. I also thank you for taking the time to share your honest feedback of your stay through Trip Advisor. I would like to personally extend my deepest apologies for the multiple challenges you had experienced while you... More 

Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 30, 2014 via mobile

This is our second time staying with Conrad brand hotel. This time, we brought along our parents to stay at the hotel. We have mixed feeling staying in this hotel/resort. The lists are as follow: LIKES: - The Deluxe room with Ocean View has beautiful view. - Spacious room with 60 sq metre - Spacious bathroom with rain-shower and separate... More 

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Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you very much for taking time to share your experience on your recent stay with us! We appreciate your loyalty and that you have visited twice, this time with your parents. Thank you so much for your detailed comments on our room facilities, Spa, dining options, property maintenance and reclusion ambience, especially you mentioned our team... More 

Orlando, Florida
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 1, 2014

Pools,water features and grounds were well kept. Ambience was peaceful, perfect for a relaxing getaway. Excellent quality of food. Service was efficient however could be better if all staff smile a little more.

Review collected in partnership with Conrad Hotels & Resorts

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Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you very much for taking the time to share your experience on your recent stay with us! I am so delighted to read that you had a relaxing holiday. Thank you for your comments on our pool facilities, ambience, food and service. I have shared your comments with our team and we fully agree with you... More 

Glasgow, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 29, 2014

Hilton Honours is the my first choice both for business and leisure. Conrad, the best hotel in its class. Service is better than its brother hotel DoubleTree next door. Will visit it again soon, but a different location

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Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you very much for taking the time to share your experience on your recent stay with us! I am so delighted to read that you had a wonderful stay with us. All services and facilities provided at this Conrad hotel is to make all our guests, especially our HHonors members, feel the atmosphere of “the luxury... More 

chengdu, China
1 review
3 of 5 stars Reviewed October 29, 2014

The hardware is good, the service needs to be improved. Prices and international The Class Hotel standards, but the service details still need to improve transparency and consumer. The hardware is good, the service needs to be improved. Prices and international The Class Hotel standards, but the service details still need to improve transparency and consumer.

Review collected in partnership with Conrad Hotels & Resorts

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Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your experience on your recent stay with us. We are sorry to learn the disappointing experience you might encounter. It would be really appreciated if you would like to share more detailed information of how can we improve on service so that we can share with our... More 

Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 22, 2014

Spent a week in Maineland China visiting all the spots, Shanghai, Biejing, Xi'an, HK. Ran hard, was looking for a few days at the beach with my wife, her first trip to Asia. I chose Conrad based on reviews and was very very happy with the choice. First impressions were great, we chose to take a private car to/from property... More 

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Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Carl, Thank you very much for taking time to share your experience on your recent stay with us. My team and I were very happy that we could welcome you, had chat with you and received valued comments on our properties and amenities. We are glad to learn that you and you wife enjoyed your stay at our Conrad... More 

1 review
5 of 5 stars Reviewed October 19, 2014

This hotel went from good to great and is probably the best in the greater Sanya and Hainan area. We have spent five nights here and we knew what we were expecting since this was our fifth visit to Hainan Island. Teatro (main restaurant) is a good value deal and we really like the Mediterranean menu at Senses too. The... More 

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Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Pieter, Thank you very much for taking time to share your experience on your recent stay with us. We are happy to learn that you enjoyed your stay at our Conrad Sanya Haitang Bay and you would like to come back again, which is a great motivation to us to drive our service and guests’ experience to excellence. Thank... More 

Top Contributor
69 reviews 69 reviews
36 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed October 13, 2014

Sanya to China is Hawaii to US. It's all about sunshine and beach, but could also be very commercial and touristy. Conrad Sanya is on the Haitang Bay beach, away from the crowded area such as Ya Long Bay. It's about 30-40 mins drive from the Phoenix airport, and a truly beach front oasis with very peaceful environment. Each villa... More 

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Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Tony, Thank you very much for taking time to share your experience on your recent stay with us. We are happy to learn that you enjoyed your stay at our Conrad and Sanya Haitang Bay, which is a great motivation to us to drive our service and guests’ experience to excellence. Thank you for your feedback on our beach,... More 

beijing, China
1 review
5 of 5 stars Reviewed October 13, 2014

We have a three stay four days, due to the younger children, so do not go out during the basic hotel, but has been full of physical and mental relaxation, there is no feeling of boredom. Hotel facilities, service, hotel staff warm reception, a buffet restaurant and lobby hearty food, the children are very happy, this is my ideal for... More 

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Valued Guest, Thank you very much for taking time to share your experience on your recent stay with us. We are happy to learn that you and your family enjoyed your stay at our Conrad, which is a great motivation to us to drive our service and guests’ experience to excellence. Thank you for your feedback on our Villa... More 

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