We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,076 Sanya hotels

Conrad Sanya Haitang Bay

5.0 of 5 Hotel   |   Haitang Road, Haitang Bay Resort, Sanya 572000, China (Haitang Bay)
Hotel website
Hotel amenities
Special Offer
Save up to 20% off
Save Saved
You added Conrad Sanya Haitang Bay to your Saves list
Conrad Sanya Haitang Bay
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
91%
Ranked #5 of 1,076 hotels in Sanya
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
HJRN Hong Kong, China
  • Overview
  • Reviews (129)
  • Photos (209)
  • Amenities
  • Q&A
  • Room tips (21)
  • Location
  • More
Write a Review

129 people have reviewed this hotel

Traveler rating
    92
    26
    7
    1
    3
See reviews for
27
33
1
3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Any
English first
Hong Kong, China
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed today NEW

Currently staying here on our last day, we felt compelled to write our first Tripadvisor review ever. Being rather spoiled travelers with an average of 90 nights a year in luxury hotels, we thought we had experienced it all. We couldn't have been more wrong. From the moment of our hotel car airport pickup, with cold towels, a choice of... More

Was this review helpful? Yes
New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just stayed at the Conrad, Staff friendly and helpful. Had a great room and what I saw of the resort (working most of the time) was very good. in good condition and gardens excellent. a little dark going back to the room at night. Food was good especially when you consider that 90%+ on are non western guests. I would... More

Was this review helpful? Yes
UK
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have been travelling the world on business for 35 years now and believe that this hotel is the best in terms of accommodation and service that I have come across. The hotel was designed and built to be a Waldorf Astoria which gives you some idea of the luxury of the accommodation. It is branded as a Conrad (don’t... More

Was this review helpful? Yes 2
Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

We recently enjoyed what can only be described as the most perfect beach holiday during our 10 night stay here in July 2014. From the minute we arrived until our departure we can honestly say we were treated like royalty. I can understand other reviewers concerns regarding a lack of English speaking staff but this was not our experience -... More

Was this review helpful? Yes
Quezon City, Philippines
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 3, 2014

Stayed here for about three nights. I must admit that Conrad Sanya is one of the most beautiful hotel I have stayed in, although the service is not that good. Upon arrival, we were directed into a very large room where people check-in, i was really impressed! The chairs, the walls, the details, everything is just so classy! But your... More

Was this review helpful? Yes 1
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your experience on your recent stay with us. We are sorry to learn the disappointing experience you encountered in our resort. Meanwhile, we highly appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 3, 2014

I stayed at the Conrad in Sanya bay for 3 nights in May this year with my partner and sister. We had a fantastic time. The hotel and full complex is beautiful. The rooms are spacious and spotlessly clean. The staff are extremely polite, professional and attentive especially the concierge, Seven and waitress from Breakfast, Christine. On the first night... More

Was this review helpful? Yes
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Kara, Thank you very much for taking the time to share your experience on your recent stay with us. It is was a pleasure meeting you in the resort. We are happy to learn that you enjoyed your stay so much, this is what motivates us all at Conrad to excel. I will share your kind words with my... More

Singapore, Singapore
1 review
4 of 5 stars Reviewed June 3, 2014

The initial impression was that the hotel is very majestic. The WOW feeling was later destroyed by the substandard service provided. Quite a few things had happened over my 3D2N stay and was quite sure that I would not be staying here again. However, Front Office Manager, Patricia, had done quite a lot to improve my stay - thank you... More

Was this review helpful? Yes
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you very much for taking time to share your experiences regarding your stay with us. We are sorry for the inconvenience that you encountered in our resort. Your valuable feedbacks will certainly assist us in improving on the areas that you felt there is a space to grow. Our team is committed to your complete satisfaction... More

Shenzhen, China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2014

Just got back from a fantastic weekend at Conrad Sanya Haitang Bay. Superb service,excellent attention to details ,great atmosphere… we had a sea view villa . The pool was great, the room was perfect, modern and classic. Thanks so much for the stuff of Mediterranea Restaurant that we had such a romantic dinner…and the beaches,the sea,the smells,the color…all of these... More

Was this review helpful? Yes 1
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Andrea, Thank you very much for taking time to share your experiences on your recent stay with us. It is was a pleasure meeting you and your husband in the resort. We highly appreciate your nice comments on our hotel facilities. The restaurant you mentioned is Senses which offers delicate Mediterranean cuisine. We offer 4 types of Paellas, for... More

Hong Kong, China
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 24, 2014

The Conrad Haitang Bay is located about 30-40 minute away from the airport. As soon as you come close to the hotel you can see the area being much newer than some other parts of the island with only resorts nearby. This could be good and bad as there are any other local shops or restaurants other than the ones... More

Was this review helpful? Yes
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you very much for staying and sharing your experience with us! I am delightful to know that you were satisfied with your stay. We aim to deliver Conrad service of highest quality and make guests feel “the luxury of being yourself”. The restaurant mentioned underneath the Chinese Zodiac is called Senses which offers delicate Mediterranean cuisine.... More

Shanghai, China
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 3, 2014

I'm HHonnors Diamond. This property has great installations, great pool villa. Service is naive and amateur, with a few staff exceptions. We got insects in juices and food in 2 occasions: when ordering room service and going to Pacific Restaurant. Problem is that you need to "follow up" on everything you want right, which is not supposed to be needed... More

Was this review helpful? Yes 1
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Mr. & Mrs. Matteucci, Thank you very much for taking the time to share your experience regarding your recent stay with us. We are sorry to learn the disappointing experience that you encountered in at our F&B outlets. Please know that we have rectified this and can ensure this will not be a repeatable situation. We hope you will... More

Owners: What's your side of the story?
If you own or manage Conrad Sanya Haitang Bay, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Conrad Sanya Haitang Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Conrad Sanya Haitang Bay

Address: Haitang Road, Haitang Bay Resort, Sanya 572000, China
Phone Number:
Location: China > Hainan > Sanya > Haitang Bay
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Conrad Sanya Haitang Bay 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Travelocity, Hilton EMEA, Tingo, Hotels.com, BookingOdigeoWL, Priceline, Ctrip DaoDao and Venere so you can book your Conrad Sanya Haitang Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Conrad Sanya Haitang Bay Hotel Sanya
Conrad Sanya Haitang Bay Hainan

209 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (155)
Viewed
Dining (11)
Viewed
Pool/beach area (20)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (28)
Viewed
View from room (13)
Viewed
Bathroom (4)
Viewed
Other (57)

Management photos: Courtesy of the property manager

Viewed
All management photos (55)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (2)
Viewed
Dining (2)
Viewed
View from room (1)
Viewed
Other (32)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style
#3 Family Hotel in Sanya #5 Luxury Hotel in Sanya #5 Spa Hotel in Sanya #10 Romantic Hotel in Sanya #78 Best Value Hotel in Sanya
Hotel Class
Number of rooms
101

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer