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All 1,152 Sanya hotels

Conrad Sanya Haitang Bay

5.0 of 5 Hotel   |   Haitang Road, Haitang Bay Resort, Sanya 572000, China (Haitang Bay)
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Ranked #3 of 1,152 hotels in Sanya
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Mrssjp
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134 people have reviewed this hotel

Traveler rating
    97
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Any
English first
Contributor
12 reviews 12 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Spent a week at the Conrad, Haitang Bay, Hainan, as part of a family trip across China to celebrate our 20th Wedding Anniversary. The place is simply awesome. We arrived late on the first night (our choice) so the usual Hilton welcoming committee was not there (but boy did they make up). Our welcome was still great with flower garlands... More

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Thailand
2 reviews
5 of 5 stars Reviewed 2 weeks ago

What an excellent facility! The rooms were excellent, well positioned, with great views of the beach and gardens... The beach is fantastic, long stretches of white golden sand and clear blue sea, with hardly anybody there! Markus and his team were superb, with attention to detail on all aspects of service. The range of restaurant's and choices for food were... More

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Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear valued guest, Thank you very much for taking the time to share your experience on your recent stay with us. It was a pleasure meeting you in the resort and we are very happy to learn that you enjoyed your stay. Thank you for your feedback on our restaurants, food and facilities, I will share your kind words with... More

Brisbane, Australia
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A lot of thought went into choosing our final destination as we wanted a resort that offered all of the summer pre-requisites like pools, beach access and lots of places to relax but wasn’t overly large and crowded. We had to head out to Haitang Bay (which is by no means downtown Sanya City) but boy did this property deliver.... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 weeks ago

start my trip with my family around May, we are pleased to stay Conrad HOTEL,becasue her professional hotel guest service to guests, and have enough entainment facilities at hotel ,sush as outdoor swimming pool, kids falcilities, special restaurant, and beutiful view looking at sea beach at guestroom. and we will continue our next trip at Conrad and will recommond my... More

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Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Jacky, Thank you for taking time sharing your experiences on your recent stay with us. I am so delightful to read that you like our facilities and restaurants. Your feedback is highly appreciated which I will definitely share with the team! Looking forward to welcoming you again in the near future! Sincerest Regards, Markus Kosch General Manager More

Dubai, United Arab Emirates
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Gorgeous property, beach is super. Food was okay pastry and croissants it was clear they had a European chef. Rooms are stunning and monstrous. Senior staff are well experienced and dedicated. The rest of the staff are friendly but like china they still need a bit of work, but nothing major.

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Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Pahiki, It was a pleasure meeting you while staying in our hotel. Thank you very much for taking time to share your experiences on your stay with us. It is always pleasing to hear when guests in general enjoy a relaxing stay with us. Thank you for your nice comments. Your positive comments will certainly motivate the entire team... More

Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Currently staying here on our last day, we felt compelled to write our first Tripadvisor review ever. Being rather spoiled travelers with an average of 90 nights a year in luxury hotels, we thought we had experienced it all. We couldn't have been more wrong. From the moment of our hotel car airport pickup, with cold towels, a choice of... More

Was this review helpful? Yes 2
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Valued Guest, Conrad focuses on being at the forefront of providing the best service possible. We do this by creating an atmosphere that will allow our guests the luxury of being themselves and it seems that after your weeklong stay with us we have succeeded in establishing just that! Rest assured that the team members that you have mentioned... More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just stayed at the Conrad, Staff friendly and helpful. Had a great room and what I saw of the resort (working most of the time) was very good. in good condition and gardens excellent. a little dark going back to the room at night. Food was good especially when you consider that 90%+ on are non western guests. I would... More

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Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Valued Guest , Thank you so very much for your feedback. Although we are considered a resort and most of our guests are here on vacation, we will never forget our guests on business as well! I am so very happy to hear that you were still able to enjoy your stay with us with your busy schedule and... More

UK
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 28, 2014

I have been travelling the world on business for 35 years now and believe that this hotel is the best in terms of accommodation and service that I have come across. The hotel was designed and built to be a Waldorf Astoria which gives you some idea of the luxury of the accommodation. It is branded as a Conrad (don’t... More

Was this review helpful? Yes 2
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Valued Guest – To be the “Best Hotel in 35 Years of Travel” is the kind of experience we strive for on a daily basis. It was truly a pleasure to meet you and your wife during your stay with us and of course the feedback you have given to us through out your stay was invaluable! We also... More

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed July 25, 2014

We recently enjoyed what can only be described as the most perfect beach holiday during our 10 night stay here in July 2014. From the minute we arrived until our departure we can honestly say we were treated like royalty. I can understand other reviewers concerns regarding a lack of English speaking staff but this was not our experience -... More

Was this review helpful? Yes
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Mr. Stuart – It was truly a pleasure to have met you and your wife during your recent stay and to have hosted you for your 10-nights. Your honest feedback given throughout your stay and your feedback now is highly appreciated. Please be assured that we will recognize all team members that you and your wife have mentioned to... More

Quezon City, Philippines
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 3, 2014

Stayed here for about three nights. I must admit that Conrad Sanya is one of the most beautiful hotel I have stayed in, although the service is not that good. Upon arrival, we were directed into a very large room where people check-in, i was really impressed! The chairs, the walls, the details, everything is just so classy! But your... More

Was this review helpful? Yes 1
Markus K, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your experience on your recent stay with us. We are sorry to learn the disappointing experience you encountered in our resort. Meanwhile, we highly appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products... More

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Additional Information about Conrad Sanya Haitang Bay

Address: Haitang Road, Haitang Bay Resort, Sanya 572000, China
Phone Number:
Location: China > Hainan > Sanya > Haitang Bay
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Conrad Sanya Haitang Bay 5*
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Also Known As:
Conrad Sanya Haitang Bay Hotel Sanya
Conrad Sanya Haitang Bay Hainan

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style
#2 Family Hotel in Sanya #3 Luxury Hotel in Sanya #3 Spa Hotel in Sanya #6 Romantic Hotel in Sanya #9 Business Hotel in Sanya #73 Best Value Hotel in Sanya
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Number of rooms
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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