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Pullman Oceanview Sanya Bay Resort & Spa

#32 of 1,175 Hotels in Sanya
Certificate of Excellence
No.158 Sanyawan Road, Sanya 572000, China
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Pullman Oceanview Sanya Bay Resort & Spa
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200 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Swedish first
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English first
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    (200)
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    (52)
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    (61)
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    (44)
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Hong Kong, China
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

Before the trip, we were told by friends and read from forum that there're many rip off case in Sanya, when we landed, we got ripped off by the taxi drivers, brunch of drivers came and asked if we need transfer, they tried to charge RMB60, the weather's damn hot and after negotiated, we agreed RMB50 (costs RMB25 normally on... More 

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Wuhan, China
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Very nice resort with a few points to improve. The resort itself is really really nice. Clean rooms, pool spacious and not too crowded. Access to the beach easy through a tunnel. Breakfast buffet really nice also. Most of the staff is helpful and speaks English. But: Forget the western food in the hotel. (Overpriced and service quality is really... More 

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Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed here with my family for almost two weeks and we were happy with almost everything. The 3-bedroom apartment we had was spacious and with a great view of the ocean. All staff was very friendly and helpful, but very few could speak English. Great breakfast buffet and restaurants.

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Richard R, General Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

Dear JKB, Greetings from Sanya and thank you very much for taking the time to share with other members your experience of your stay with us. We are delighted that you had an enjoyable stay in our 3 bedroom unit and will share with our team your positive comments. With regards to the English language issue which is a challenge... More 

Hong Kong, China
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just spent 6 whole days here in this hotel - 5 rainy days except the first afternoon which was cloudy - 25 to 30 July. Both not nice and very nice - not nice because of the rainy days so there is no sightseeing anywhere - very nice is the chance to relax and rest in this nice place -... More 

Was this review helpful? Yes 1
Richard R, General Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

Dear Fan, Thank you so much for such a detailed review of our hotel and delighted that we were able to meet all of your expectations, as the premier hotel on Sanya Bay our aim is to make our guests happy during their stay with us. Please definitely let us know when you plan your next stay with us as... More 

Toronto, Canada
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed July 9, 2015

I was really quite looking forward to this trip because in pictures, Sanya looks like a beautiful remote island. I was looking forward to spending my time on the beach, relaxing in the hotel, and just peace and quiet. Boy...was I wrong. 1) BEWARE OF BARTERING TAXIS At a 5 star hotel, you would expect that Pullman would have their... More 

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Richard R, General Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

Dear Pawsdoc, Greetings from Sanya and trust you are enjoying your summer in Canada, am writing to follow up on your review of our hotel after your stay with us in early July. Your comments are important to us as they help us to understand what we are in need of focusing on the enhance the stay of our guests.... More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 23, 2015

I stayed 3 days 2 nights in this hotel, quite close to airport (Taxi RMB 18 - RMB 25 one way). I was happy that no need to go out but already got everything at hotel, have different sizes swimming pools, suitable to different levels, I was enjoyed no matter private beach, 17/F Sunset Bar or BBQ dinner buffet. Services... More 

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Richard R, General Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

Dear Ms. Karen, Greetings from Sanya, thank you for taking time to share your experience at our hotel with Trip Advisor members. We are delighted to hear you had a nice stay and you enjoyed the service as well, should your travels bring you back to Sanya it would be our pleasure to welcome you back to our hotel. Have... More 

Surabaya, Indonesia
Level Contributor
114 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed June 2, 2015

It was my 1st time staying in Sanya, and I was so happy to choose this Pullman Oceanview, because The hotel put me in the executive suite , and it was sooo SPECTACULAR !! Why ? This is the reason why : 1. The suite was huge with separate living room , and the bathroom has bathtub with ocean view,... More 

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Richard R, General Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

Dear Mr. Wang, Thank you for the very nice comments in your excellent review and we are honored to receive this given you status as an experienced traveler. We will share your review with the team as am sure they will be inspired to continue the excellent job they do everyday for all of our guests. We will also review... More 

Yokohama, Japan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 29, 2015

We stayed three nights at this hotel. We enjoyed the pools and restaurants, but it was very, very hard to sleep at night. The first night, we stayed in a room with a connecting door. The man next-door made lots of late-night phone calls until 2 a.m. and it was almost like he was in our room. We demanded a... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Richard R, Guest Relations Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

Dear jd6919 Thank you for taking time to write a review on our hotel, we are delighted to learn that you selected our hotel for your break and even happier that you enjoyed your stay with us. We will share your comments with our team of your satisfaction and also work to incorporate more of a "French" feeling into the... More 

Sanya, China
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 3, 2015

First time to visit Sanya the "Hawaii" of China, nice feel upon arrival as lobby overlooks the pools and the ocean. Was lucky to get an upgrade to a corner suite which was vey nice and the deck even nicer only downside was that I was alone and did not have my companion to share it with. Experienced good service... More 

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Richard R, Public Relations Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

Dear Richard, Thank you for taking time to write a review on our hotel, we are delighted to learn that you selected our hotel for your break and even happier that you enjoyed your stay with us. We will share your comments with our team of your satisfaction and also work to incorporate more of a "French" feeling into the... More 

Shanghai, China
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 1, 2015 via mobile

still here. The grounds are nice, and is relatively clean , although I am now staring at garbage left in The pot on a lobby table. First there was the cranky person working at the reception desk on 31/12. Obviously bored, he provided no information, asked for 50 rmb for a second key card, and 80 rmb for wifi usage,... More 

Was this review helpful? Yes 2
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