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Shengyi Hotel Haiyue Plaza

#248 of 1,172 Hotels in Sanya
Near Haiyue Square, Sanyawan Road, Sanya 572000, China
Shengyi Hotel Haiyue Plaza
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8 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
  • All months
    (8)
  • Mar-May only
    (1)
  • Jun-Aug only
    (3)
  • Sep-Nov only
    (1)
  • Dec-Feb only
    (3)
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Wellington, New Zealand
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 20, 2012

The hotel is fine, but definitely not a five-star hotel. A three and half star would be my rating. The best part is the people there. In general i have found Hainan people friendly and helpful, and this is no exception for hotel staff there, but you need to be able to speak Mandarin. English would be a struggle for... More 

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Beijing, China
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 1, 2012

Purportedly 5 star but certain aspects of this new hotel bely that rating. In general, however: staff, very friendly and helpful though quite a few don't have any English. The restaurant staff especially friendly and welcoming. Food: variable. Breakfasts are not so good - they don't seem to be able to cook a fried egg without making it solid! Coffee... More 

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Singapore, Singapore
Senior Contributor
48 reviews 48 reviews
33 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed February 15, 2012

I have stayed here a few times with work now, and its getting worse. Check-in is slow even with about 7 people trying to serve the 3 lines. The rooms are very worn now, and beds are VERY hard. The bathroom is a disgrace, with bad mould in the shower corners and lots of soap scum. The internet is ok.... More 

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Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 24, 2012

My family and I were very disappointed about this claimed 5 stars hotel. Not mentioning how old  the appearance of the architecture is, the customer service team are hopeless (only 1 or 2 are helpful) they sounds annoying and unwilling to help at all when you ask them the tourist attraction or things that you are not sure. The food... More 

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