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InterContinental Sanya Resort

Travelers' Choice award winner
5.0 of 5
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No.1 Zhouji Road, Sanya 572000, China
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InterContinental Sanya Resort
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299 Reviews from our TripAdvisor Community

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Traveler rating
    175
    93
    21
    9
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
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English first
  • All months
    (299)
  • Mar-May only
    (71)
  • Jun-Aug only
    (96)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (76)
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New York
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The property itself is beautiful with well appointed features like pools, sizable rooms, free golf cart service, etc. The service staff was also excellent and very accommodating and helpful. What was disappointing was that the beach is very rocky even in the areas designated for swimming. As in there were many large tennis ball and basketball sized rocks being rolled... More 

Was this review helpful? Yes
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear QuakesNewYork Thank you for choosing to stay at the Intercontinental Sanya Resort. We are very happy to hear that you enjoyed the modern design of the Resort and the many swimming pools. I will pass on your fantastic feedback to our team who will be glad to receive it. I am sorry to hear that you did not enjoy... More 

Hong Kong, China
1 review
5 of 5 stars Reviewed 4 days ago NEW

It's not our first visit to this resort we have been before and we will be back again It's a fair old hike from Liverpool to sanya but let me tell you it's worth every mile we Travelled As a family we look forward to this resort they cater very well for the family they have all you need and... More 

Was this review helpful? Yes
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear Johli2015 Thank you for choosing to stay at the Intercontinental Sanya Resort. As loyal guests of the Intercontinental Brand I want to thank you for your 2nd visit and for your many visits and stays at our hotels across China. Our team is very happy to hear that you enjoyed your 2nd visit to Sanya and that your whole... More 

Saint Julian's, Malta
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I spent 4 nights in this resort with our 8 and 10 year old daughters. The hotel, rooms, common areas, views, bay, pools are all beautiful and impeccably designed. Service is excellent, everyone is helpful and cheerful which made our stay all the better. There are loads of activities for kids too & they were well entertained... More 

Was this review helpful? Yes
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear k8001 Thank you for choosing to stay at the Intercontinental Sanya Resort. We are sad to say goodbye to such a beautiful family.Nice to know that you enjoyed your time in our Resort and I will be sure to pass on your praise and comments to our team. Also great to hear that your girls enjoyed the activities particularly... More 

Shanghai
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

unlike other bay-close hotels, this one lies on the waist of the hill, facing the ocean. the unique location gives cool and dry air, i/o high humidity. the room is clean and spacious, the whole hotel is like a community, you can swim in one of the five pools, or have a beach walk along the long coast. but sometimes,... More 

Was this review helpful? Yes
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear Lawrence S Thank you for choosing to stay at the Intercontinental Sanya Resort. I am happy to hear that you enjoyed our spacious rooms and our large selection of swimming pools. As you mentioned we are located right on the beach unlike other Sanya Resorts and this ensures wonderful sea views and cool sea breezes. We look forward to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Our family booked a one-bedroom villa for a 3 night stay to get away from the city life of Hong Kong. We had been to Sanya twice before, staying at resorts in Haitang Bay. Compared with other resorts we have stayed at, the facilities at Intercontinental are on par in some regards, and better in some. While there was not... More 

Was this review helpful? Yes
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear F C , thank you for choosing to stay at the Intercontinental Sanya Resort. I am happy to hear that your family had a memorable holiday and that you enjoyed the luxury and space of our one bedroom villas. It is true that our team like to have fun with our guests in such a beautiful environment. Great to... More 

Seoul, South Korea
1 review
5 of 5 stars Reviewed 3 weeks ago

I took a summer vacation with my family at InterContinental Sanya Resort. It was great resort, and every staff were very friendly. All restaurants, Club Lounge, pools are located along the beach, so it was fantastic.

Was this review helpful? Yes
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear wz57 Thank you for choosing to stay at the Intercontinental Sanya Resort. We are very happy to host our great friends from South Korea and to receive such a fantastic review. We hope you had a wonderful Resort experience and our friendly team all look forward to your return visit. More 

Shanghai, China
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I are a Canadian couple, no kids, living in Shanghai. We spent 8 nights at this resort for a rest and to refresh our lungs with fresh air. We had stayed here in November of 2014 for 2 nights for a work event and really liked the feel of the resort, so returned for a holiday. LOCATION:... More 

Was this review helpful? Yes 4
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear hellobanana Thank you for choosing to stay at the Intercontinental Resort. Firstly let me advise you that you have won a prize for writing the longest ever Resort review we have received ! Pls return to the Resort within the next 12 months to claim your prize... (0: Seriously though, we very much appreciate your detailed review that allows... More 

Shanghai, China
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Surprised that unlike any other intercontinental hotel i didn't receive a pre arrival email, which as i wanted to book an airport pick up meant i had to call the IHG customer service team as there is also no email contact on the main website. The car dropped me at the lobby and i explained i had two bookings (as... More 

Was this review helpful? Yes
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear rosie38c Thank you for choosing to stay at The Intercontinental Sanya Resort. We appreciate your comprehensive and detailed feedback. Our team will examine all of your comments and take action to improve our services. In particular the service provided by our Front Desk team and our Concierge team will be our focus for improvement and further training. Thank you... More 

Beijing, China
2 reviews
5 of 5 stars Reviewed July 9, 2015

Initially was planning on spending just 7 days, but decided to extend to 11. Travelled with my wife and two year old during the off season (heat of a July Sanya summer) and thought the place was wonderful. At times, it was easy to forget I was in China. I guess it being off season, there were less people then... More 

Was this review helpful? Yes
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear sMilesD Thank you for choosing to stay at the Intercontinental Sanya Resort. It was a pleasure to meet a fellow Australian ex-pat living and working in China. We appreciate your comprehensive and detailed feedback which we will discuss with our team. Thank you Miles for extending your stay from 7 to 11 days and I hope your wife and... More 

Manchester, United Kingdom
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed July 3, 2015

I nearly didn't book the hotel as its corporate web site provided the same descriptions for each room category and the photos were virtually identical and therefore confusing. However, glad I persisted and made contact with the hotel for more clarity especially as the Club rooms (80m2 and based in low rise buildings in the gardens) with all the Club... More 

Was this review helpful? Yes
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear Riki747 Thank you for choosing to stay at the Intercontinental Sanya Resort. I appreciate that you emailed me directly prior to your arrival so that we could ensure you were given your preferred room type. I am happy to hear that the bathroom and resort feel of our large guest rooms helped you to relax and unwind. As you... More 

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