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All 1,159 Sanya hotels

InterContinental Sanya Resort

5.0 of 5 Resort   |   No.1 Zhouji Road, Sanya 572000, China
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InterContinental Sanya Resort
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Ranked #12 of 1,159 Hotels in Sanya
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
lvillard Wuhan, China
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259 reviews from our community

Traveler rating
    153
    81
    17
    7
    1
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42
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Wuhan, China
1 review
3 of 5 stars Reviewed 5 days ago NEW

Hello, I booked hotel via Tripadvisor and Booking for one room for 2 adults + 1 child 10years old. It took me, with the printed receipt from Booking mentionning the 3 persons including breakfast, a few hours until midnight before Intercontinental Sanya management accepts to provide us with a blanket for sofa for my child. 1st excuse : Intercontinental Sanya... More

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Beijing, China
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel has a beach shared with a neighboring hotel. So it is generally good for enjoying yourself with sun and sea while avoiding the crowds at the public beaches. The Asian restaurant is the best in-hotel diner. We tried South East Asian, Japanese and Chinese, and they are all good. However, the Mediterranean which offers Western cuisine is rather... More

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Shanghai
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Superior resort with a plenty of beach amenities, actually the see is not as beautiful as the hotel. Rich breakfast, warm service and friendly welcome from the staff. It's not very easy to find a cab if you want to go sightseeing.

Was this review helpful? Yes
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear Glacomo R Thank you for choosing to stay at the Intercontinental Sanya Resort. We are very happy to hear that you enjoyed your room and the breakfast. I will pass on your comments to our team regarding their warm friendly service. Unfortunately taxis are not always reliable in Sanya and we will continue to work with the Cab companies... More

Oslo, Norway
Contributor
16 reviews 16 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 5, 2014

We stayed at the hotel for 5 nights, in room 2337, a water garden room. The room was spacious and had a big balcony that was perfect and very private. The hotel had smart and beautiful architecture, compared to the other resorts in the area, unique. Many different restaurants and bars to choose from, spread out on a big area.... More

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Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear NadineOslo Thank you for choosing to stay at the Intercontinental Sanya Resort. We are very happy to hear that you enjoyed the unique architecture of the Resort and your spacious Watergarden room. The Beach Bar is also unique and is great for a relaxing evening cocktail. I am sorry to hear that you had some communication problems.We have many... More

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 6, 2014

Wow! Escaping the Smog-Rain-Humidity of Shanghai for a four day visit to Sanya and the Intercontinental Resort was like getting your batteries recharged in every way possible. The resort itself is a fabulous combination of modern design set along its own private cove and beach. The beach villa was to die for providing amazing indoor and outdoor spaces and its... More

Was this review helpful? Yes 1
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear AlertSwiss Thank you for choosing to stay at the Intercontinental Sanya Resort. We are very happy to hear that you enjoyed your escape from Shanghai and that you were able to relax and recharge in Sanya. Let me know when you need another getaway so that we can rebook the one bedroom villa with plunge pool . I have... More

Cleveland, Ohio, United States
Top Contributor
71 reviews 71 reviews
71 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 2, 2014

Took my mom and my 83-year-old granny to the IC resort and felt I'd done the right thing. We each got a nice cup of mango juice and a beautiful orchid bracelet at the front desk, and then found out a free upgrade to the WOWing ocean view room was available. The rooms were chic and homely at the same... More

Was this review helpful? Yes 1
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear Exzx Thank you for choosing to stay at the Intercontinental Sanya Resort. We are very happy to hear that you enjoyed your Ocean view room and the unique design of our Resort. Our Resort was designed by WOHA from Singapore and has won numerous design awards since opening. It is also very pleasing to hear that your Grandma enjoyed... More

Shanghai, China
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 27, 2014

We have stayed at the intercontinental sanya resort for 4 nights in april. The resort is very big, the staff provide these club electro cars you can call everywhere to take you from one place to another even if it isn't that far. The main pool is probably the lap pool, which was a little boring. The fancier pool (and... More

Was this review helpful? Yes 2
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear Smileyface101 Thank you for choosing to stay at the Intercontinental Sanya Resort. We are very happy to hear that you enjoyed our pools, your room and our breakfast. As you say we are a big resort with many restaurants and swimming pools, so our Club cars are very convenient to help our guests get around each day. As you... More

Senior Contributor
31 reviews 31 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 4, 2014

I loved this hotel. My friend and I got a nice water view room with a GORGEOUS view of the bay. The room couldn't be faulted in any way. Setting of the hotel is beautiful, amenities are good, and most of the staff were really nice. What spoiled my weekend for me was the clientele. Firstly, there were bratty little... More

Was this review helpful? Yes 1
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear Ashim P Thank you for choosing to stay at the Intercontinental Sanya Resort. We are very happy to hear that you loved the Resort and your room. I apologise for the disappointment you experienced due to the behavior of children and adults that you observed. At the Intercontinental we do not condone bad manners or poor social standards. I... More

Shanghai, China
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 4, 2014

Lovely few days spent with the family, the children loved the water slide. 4 great restaurants to eat in. A must is - hire the bikes and explore the local area. Service was excellent. A great place to escape if you live in a china city! Very relaxing no crowds.

Was this review helpful? Yes 1
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear Lin B Thank you for choosing to stay at the Intercontinental Sanya Resort. I am glad to hear that your family had a relaxing stay and that you enjoyed the pools, the restaurants and our service. We hope you will return again soon when you need to escape from the hustle and bustle of Shanghai. Not sure if the... More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 4, 2014

Rooms were large and had the basic amenities that you would expect from a five-star hotel. Service was a bit patchy depending on how harassed the staff were. There was a marked improvement in service standards after the busy weekend, Overall, service level was not on par with other Inter Continental asian hotels. One thing that irked me was the... More

Was this review helpful? Yes 1
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear stlow27 Thank you for choosing to stay at the Intercontinental Sanya Resort. Your detailed feedback will help us to improve the consistency of our service standards .I apologise for the service shortfalls that you experienced during your stay. However I am happy to hear that you enjoyed the location and the facilities at our Resort. Thank you again for... More

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Additional Information about InterContinental Sanya Resort

Address: No.1 Zhouji Road, Sanya 572000, China
Phone Number:
Location: China > Hainan > Sanya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Sanya Resort 5*
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Also Known As:
Intercontinental Sanya Hotel Sanya
InterContinental Sanya Resort Hainan

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