We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Sanya Resort

Travelers' Choice award winner
5.0 of 5
Hotel website
Hotel deals
No.1 Zhouji Road, Sanya 572000, China
Special Offer
Save 10-30%
InterContinental Sanya Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #12 of 1,175 Hotels in Sanya
A recent review
5 of 5 stars reviewed 2 days ago
hellobanana Shanghai, China
Add Photo Write a Review

292 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    169
    93
    20
    9
    1
See reviews for
50
41
6
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Any
English first
  • All months
    (292)
  • Mar-May only
    (71)
  • Jun-Aug only
    (89)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (76)
All months
Shanghai, China
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I are a Canadian couple, no kids, living in Shanghai. We spent 8 nights at this resort for a rest and to refresh our lungs with fresh air. We had stayed here in November of 2014 for 2 nights for a work event and really liked the feel of the resort, so returned for a holiday. LOCATION:... More 

Was this review helpful? Yes
Shanghai, China
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Surprised that unlike any other intercontinental hotel i didn't receive a pre arrival email, which as i wanted to book an airport pick up meant i had to call the IHG customer service team as there is also no email contact on the main website. The car dropped me at the lobby and i explained i had two bookings (as... More 

Was this review helpful? Yes
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear rosie38c Thank you for choosing to stay at The Intercontinental Sanya Resort. We appreciate your comprehensive and detailed feedback. Our team will examine all of your comments and take action to improve our services. In particular the service provided by our Front Desk team and our Concierge team will be our focus for improvement and further training. Thank you... More 

Beijing, China
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Initially was planning on spending just 7 days, but decided to extend to 11. Travelled with my wife and two year old during the off season (heat of a July Sanya summer) and thought the place was wonderful. At times, it was easy to forget I was in China. I guess it being off season, there were less people then... More 

Was this review helpful? Yes
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear sMilesD Thank you for choosing to stay at the Intercontinental Sanya Resort. It was a pleasure to meet a fellow Australian ex-pat living and working in China. We appreciate your comprehensive and detailed feedback which we will discuss with our team. Thank you Miles for extending your stay from 7 to 11 days and I hope your wife and... More 

Manchester, United Kingdom
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I nearly didn't book the hotel as its corporate web site provided the same descriptions for each room category and the photos were virtually identical and therefore confusing. However, glad I persisted and made contact with the hotel for more clarity especially as the Club rooms (80m2 and based in low rise buildings in the gardens) with all the Club... More 

Was this review helpful? Yes
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear Riki747 Thank you for choosing to stay at the Intercontinental Sanya Resort. I appreciate that you emailed me directly prior to your arrival so that we could ensure you were given your preferred room type. I am happy to hear that the bathroom and resort feel of our large guest rooms helped you to relax and unwind. As you... More 

Dubai, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 26, 2015

A short trip 2 nights only however the resort style of the complex helped you fit into relax mode form the moment your arrive, would recommend booking Club lounge. The staff were friendly & very accommodating. It rained so we had to keep ourselves occupied.

Was this review helpful? Yes
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear janetcon Thank you for choosing to stay at the Intercontinental Sanya Resort. I am happy to hear that you felt relaxed and were able to recharge your batteries for 2 days. I will pass on your kind comments about our friendly staff and despite the weather you enjoyed our Resort and the Club Intercontinental. We look forward to your... More 

Selkirk, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 21, 2015

To correct some of the reviews.The staff were great and would go that extra mile to make sure they looked after you. The club rooms are far away from the lobby but that's no big deal. The Mediterranean restaurant is great had lunch and dinner good quality food. The cloudy bay is a bit expensive not sure where that price... More 

Was this review helpful? Yes
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear BordersTD7 Thank you for choosing to stay at the intercontinental Sanya Resort. We appreciate your kind feedback about our employee's service. We will share this with our team. Thank you. Good to hear that you enjoyed the Mediterraneo restaurant and I will follow up the Cloudy Bay price with Manish our Director of Food & Beverage. Thanks again for... More 

Hong Kong, China
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 16, 2015

Our experience at this lovely property took us by surprise. While we normally look to island destinations from Hong Kong like Bali or Thailand, we were delighted to discover what a great option Sanya is for some weekend head space. As for the intercon, this was by far and away the most beautiful Intercon property I've seen. Very well maintained,... More 

Was this review helpful? Yes
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear Vagabonder 2013 Thank you for choosing to stay at the Intercontinental Sanya Resort. We are delighted to hear that you enjoyed your stay. We are also happy to hear that you were comfortable in your Club King room with access to the Club Intercontinental. We will pass on your positive feedback regarding our service to our employees they will... More 

Level Contributor
47 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed May 19, 2015

We stayed here for 2 nights. We got a club room and that was very far of the hotel main reception and entrance. So every time you wanted to go out you needed to call for a golf car to pick you up or bring you to the room. The hotel is in a place where the beach is very... More 

Was this review helpful? Yes
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear Danny L Thank you for choosing to stay at the Intercontinental Sanya Resort. I am sorry to hear that you did not enjoy the Club Intercontinental experience due to the location of your room. As the Club Intercontinental is a hotel within a hotel, the rooms are not located near the Lobby due to its added privacy. We will... More 

2 reviews
5 of 5 stars Reviewed April 2, 2015

I stayed only 3 nights at this hotel, but it was a magnificent experience. Staff were very nice and helpful and the room was neat and tidy. Upon arrival we were directly received by the manager who is a very friendly man. I tried one restaurant and the room service and both were good, prices were average for a 5... More 

Was this review helpful? Yes
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear Freddy T Thank you for choosing to stay at the Intercontinental Sanya Resort. We appreciate your nice feedback regarding our staff's service and that you were happy with your room and our restaurants. I will pass on your kind comments to our team . Thank you. We have many wonderful staff with fantastic english speaking skills and others that... More 

Beijing, China
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 13, 2015

Love this beautiful hotel...food is awesome...ate at all the restaurant n they are awesome.Love their beach n beach bar area.Had one of the best seafood platter there....love the beautiful pool to..Will definite be back here..

Was this review helpful? Yes 3
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear asupastar Thank you for choosing to stay at the Intercontinental Sanya Resort. We are so happy to hear that you enjoyed your recent visit . I will pass on your comments on our beautiful Resort to our team. Our Chefs will be very pleased to hear your feedback on the fresh seafood and the quality of all our restaurants.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

528 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (319)
Viewed
Dining (10)
Viewed
Room/suite (32)
Viewed
Bathroom (10)
Viewed
Pool/beach area (35)
Viewed
Hotel & grounds (40)
Viewed
View from room (7)
Viewed
Family/play areas (2)
Viewed
Other (183)

Management photos: Courtesy of the property manager

Viewed
All management photos (209)
Viewed
Hotel & grounds (31)
Viewed
Dining (24)
Viewed
Room/suite (57)
Viewed
Pool/beach area (12)
Viewed
Business center/function rooms (6)
Viewed
Bathroom (1)
Viewed
Other (78)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Sanya hotels
Hedong
Mandarin Oriental, Sanya
Mandarin Oriental, Sanya
#1 of 1,175 in Sanya
4.5 of 5 stars 648 reviews
Yalong Bay
Hilton Sanya Yalong Bay Resort & Spa
Yalong Bay
The Ritz-Carlton Sanya Yalong Bay
Show Prices
Show Prices
Show Prices
Banyan Tree Sanya
#6 of 1,175 in Sanya
4.5 of 5 stars 235 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay