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InterContinental Sanya Resort

Travelers' Choice award winner
5.0 of 5
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No.1 Zhouji Road, Sanya 572000, China
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InterContinental Sanya Resort
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Ranked #17 of 1,175 Hotels in Sanya
A recent review
4 of 5 stars reviewed 6 days ago
janetcon Dubai, United Arab Emirates
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286 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Dubai, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A short trip 2 nights only however the resort style of the complex helped you fit into relax mode form the moment your arrive, would recommend booking Club lounge. The staff were friendly & very accommodating. It rained so we had to keep ourselves occupied.

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Selkirk, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

To correct some of the reviews.The staff were great and would go that extra mile to make sure they looked after you. The club rooms are far away from the lobby but that's no big deal. The Mediterranean restaurant is great had lunch and dinner good quality food. The cloudy bay is a bit expensive not sure where that price... More 

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Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear BordersTD7 Thank you for choosing to stay at the intercontinental Sanya Resort. We appreciate your kind feedback about our employee's service. We will share this with our team. Thank you. Good to hear that you enjoyed the Mediterraneo restaurant and I will follow up the Cloudy Bay price with Manish our Director of Food & Beverage. Thanks again for... More 

Hong Kong, China
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our experience at this lovely property took us by surprise. While we normally look to island destinations from Hong Kong like Bali or Thailand, we were delighted to discover what a great option Sanya is for some weekend head space. As for the intercon, this was by far and away the most beautiful Intercon property I've seen. Very well maintained,... More 

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Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear Vagabonder 2013 Thank you for choosing to stay at the Intercontinental Sanya Resort. We are delighted to hear that you enjoyed your stay. We are also happy to hear that you were comfortable in your Club King room with access to the Club Intercontinental. We will pass on your positive feedback regarding our service to our employees they will... More 

Level Contributor
47 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed May 19, 2015

We stayed here for 2 nights. We got a club room and that was very far of the hotel main reception and entrance. So every time you wanted to go out you needed to call for a golf car to pick you up or bring you to the room. The hotel is in a place where the beach is very... More 

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Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear Danny L Thank you for choosing to stay at the Intercontinental Sanya Resort. I am sorry to hear that you did not enjoy the Club Intercontinental experience due to the location of your room. As the Club Intercontinental is a hotel within a hotel, the rooms are not located near the Lobby due to its added privacy. We will... More 

1 review
5 of 5 stars Reviewed April 2, 2015

I stayed only 3 nights at this hotel, but it was a magnificent experience. Staff were very nice and helpful and the room was neat and tidy. Upon arrival we were directly received by the manager who is a very friendly man. I tried one restaurant and the room service and both were good, prices were average for a 5... More 

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Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear Freddy T Thank you for choosing to stay at the Intercontinental Sanya Resort. We appreciate your nice feedback regarding our staff's service and that you were happy with your room and our restaurants. I will pass on your kind comments to our team . Thank you. We have many wonderful staff with fantastic english speaking skills and others that... More 

Beijing, China
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 13, 2015

Love this beautiful hotel...food is awesome...ate at all the restaurant n they are awesome.Love their beach n beach bar area.Had one of the best seafood platter there....love the beautiful pool to..Will definite be back here..

Was this review helpful? Yes 3
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear asupastar Thank you for choosing to stay at the Intercontinental Sanya Resort. We are so happy to hear that you enjoyed your recent visit . I will pass on your comments on our beautiful Resort to our team. Our Chefs will be very pleased to hear your feedback on the fresh seafood and the quality of all our restaurants.... More 

Chengdu, China
Level Contributor
2 reviews
5 of 5 stars Reviewed February 15, 2015

First I'll make it clear: if you book a club room, and take advantage of the benefits offered, the stay will be amazing. You'll be surprised to find that the offerings at the 'club house' will be likely better than what you'll find at restaurants outside the hotel, personally I had researched and planned several dinners for my family in... More 

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Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear Rick_in_Chengdu Thank you for choosing to stay at the Intercontinental Resort Sanya. I am so pleased to hear that you enjoyed your stay at our Club Intercontinental . The hotel within a hotel. I am also pleased to hear that you enjoyed our restaurants as well as the daily buffets at the Club Intercontinental. It sounds like you were... More 

Hong Kong
Level Contributor
67 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed February 7, 2015

This was a first trip to Hainan Island's Sanya resort district and we weren't disappointed. Picked up by the Hotels BMW 7 series limo we were delivered in style to this beautiful tropical hotel, whose signature elements are the marble stonework, the pavilions and verandas and the extensive tropical beach setting. Set on a peninsula with expansive views of the... More 

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Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear Shanghai_Deco Thank you for choosing to stay at the Intercontinental Sanya Resort. We are very happy to hear that you were able to escape to Sanya for some rest & relaxation and that serenity was found in our Club Intercontinental villas. I will pass on your good comments regarding our restaurants to our Executive Chef Cedric Rolland. He will... More 

New York City, New York
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed February 3, 2015

It’s really a huge resorts, the corridor to some rooms is quite long, so just be prepared for a long walk before you can take a rest in your bed. Hotel staffs are friendly and efficient, the room is comfortable and neatly. The balcony is big and has sofa beds. One more thing to mention, there is no public transportation... More 

Was this review helpful? Yes 2
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear Nelson_Eric Thank you for choosing to stay at the Intercontinental Sanya Resort. Thank you also for your feedback regarding the friendliness and efficiency of our team's service. I will be sure to pass on your kind words. It is also pleasing to hear that you enjoyed our guest room with the large outdoor balcony. We do have a large... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

Had a great stay at the Intercontinental. It is located behind a mountain with a nice beach. The beach is a little too rocky. Stayed in a club room with my family, the view was very beautiful. The service in the club area was very friendly. My son really enjoyed the kids club and they even had a jumping castle.

Was this review helpful? Yes 1
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear J3ssH7 Thank you for choosing to stay at the Intercontinental Sanya Resort. It is very pleasing to hear that you had a great stay and that you enjoyed the Club Intercontinental rooms with their sea views over the bay. I will pass on your comments to our Club Intercontinental team regarding their good service . It is always great... More 

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