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Grand Soluxe Hotel and Resort Sanya

No.196 Sanya Bay Road, Sanya 572000, China
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Grand Soluxe Hotel and Resort Sanya
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Ranked #38 of 1,175 Hotels in Sanya
A recent review
3 of 5 stars Reviewed September 10, 2014
Irina P Sydney, Australia
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (200)
  • Mar-May only
    (73)
  • Jun-Aug only
    (52)
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    (39)
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    (36)
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Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 10, 2014

This hotel is not a 5 star hotel. Maximum 3. Staff does not speak any English. Room cleanliness, especially toilet/bathroom - 0 out of 5! Terrible urine smell, mould, soap spots on the walls and floor, hair... Disgusting. I had a chance to see how they clean the room - everything was cleaned with same dirty piece of clothes. We... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed August 31, 2013

This is the worst hotel I have ever stayed in. I'm genuinely perplexed by the positive reviews - they must have extremely low standards. I have stayed in 2* hotels in Greece that have been more enjoyable than this poor excuse for a 'resort'. The staff are extremely unhelpful and often rude when you try your hardest to communicate with... More 

Was this review helpful? Yes 3
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 29, 2013

I cannot recommend this hotel. While I certainly don't expect every staff member to speak English, communication was impossible most of the time. While convenient to the beach, the hotel is approx 30-40 min by taxi from the city. This problem is compounded by the fact that the food at the hotel is largely inedible - that's if they have... More 

Was this review helpful? Yes 1
Stavanger, Norway
Level Contributor
126 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed August 28, 2013

Stayed for ten days in end of august 2013. Almost everyone got sick from the food. the breakfast buffet was "ok" but the rest was overpriced and had low standard. Almost no one in the staff talked english. The hotell was repainted inside and it smelled paint in the lobby and the corridors. My room was very noisy from something,... More 

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Berlin, Germany
1 review
2 of 5 stars Reviewed August 26, 2013

Stayed here in August 2013 for a couple of weeks and was not impressed. The food was pretty abysmal and hygiene standards were far from ideal. The staff have only a very limited grasp of English, which can make even the most basic of requests very arduous and time consuming. There is nothing to do in the immediate vicinity of... More 

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St. Petersburg, Russia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 5, 2013

We visited Grand Solux in march, 2011. Excellent equipment, spacious room, balcony with thermal bath, teapot and chinese tea))), amazing lobby, If you want to go anywhere, you can ask the receptionists to order your a taxi (it is the most convinient way to go out), also at the reception you can change currency. Enjoy your stay here!

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Zhenjiang, China
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 3, 2013

I was very pleased with this hotel! Having travelled around China for about 8 months, I've stayed in several different types of hotels, from budget to classy, but this hotel is at the top of my list. Though pricey (I came during the Chinese May holiday), I felt that it was worth it. The rooms are amazing, modern and very... More 

Was this review helpful? Yes 1
Shanghai, China
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed March 16, 2012

We were offered a room (mid-July, 2011) for only 500 yuan a night. Got a large bedroom with double bed, one with the splendid sea view. The room was very large, cosy and comfortable. Everything was perfect room wise. Breakfast is excellent: a buffet with everything you need for an european or american breakfast (unlimited bacon and eggs yum). Don't... More 

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Tel Aviv, Israel
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 21, 2011

The Hotel is big and relatively new, The rooms are roomy and comfortable. The shower is great however I had to ask to replace the Shampoo since they didnt provide new unless requested. Breakfast is OK , same food every day. Location of the hotel is 20 minutes from town so if ou come for a holiday and do not... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 11, 2010

The hotel is nice considering the price. The staff was friendly but the problem was they really don't speak any English. I think they mainly cater to Chinese, Russians and Koreans. The hotel is located a little far from the downtown area (if that matters to you). There seems to be a growing trend of fogged glass bathroom walls. It... More 

Was this review helpful? Yes 2
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