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Banyan Tree Sanya

#7 of 1,173 Hotels in Sanya
Certificate of Excellence
5.0 of 5
Hotel website
No.6 Luling Road, Luhuitou Bay, Sanya 572000, China
Banyan Tree Sanya
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Ranked #7 of 1,173 Hotels in Sanya
Certificate of Excellence
A recent review
3 of 5 stars Reviewed March 27, 2015
Suess1111 Hong Kong, China
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225 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Hong Kong, China
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 27, 2015

The property is beautiful and well maintained. Staff are very friendly but there seemed to be a lack of centralized management, causing some delays and small hiccups. But that did not bother us too much. The only real bummer is that the beach that looks so good in the photos turned out to be extremely shallow and overgrown with slimy... More 

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes 2
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest: Thank you for choosing to stay in Banyan Tree Sanya located at the serene Luhuitou Bay, offering the luxury of tranquility minutes away from the most vibrant beaches of Sanya. Having only 49 private pool villas hidden in our big tropical garden, we provide exclusive vacations for guests who are seeking privacy and yet want to be close... More 

Paris, France
Contributor
19 reviews 19 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 9, 2015

I drop by the Banyan Tree Sanya every year for roughly a week in summer (last : July 2014) in the two bedroom pool villa to endulge in the local, fresh seafood and the quiet and tranquil atmosphere. Every year, I make a point to hop around the newly developped resorts to take in the new views, and every year... More 

Was this review helpful? Yes 3
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest: Thank you for recommending our property with such confidence to Tripadvisor readers. I’m delighted to hear that you had enjoyed your every stay with us in the past years. Indeed, Banyan Tree Sanya is the first all pool villas resort in China. We will constantly strive to improve our services and products to live up to the confidence... More 

Tokyo Prefecture, Japan
Top Contributor
143 reviews 143 reviews
24 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed January 4, 2015

My wife, daughter and I stayed at Banyan Tree Sanya a while ago, and I'm a bit late reviewing. My memories are very, very fond. Sanya isn't quite the sleepy little town it was four/five years or more ago, but this place does indeed take you away from it all - and there's really no need to leave during your... More 

Was this review helpful? Yes 5
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest: I am delighted to learn that you had an excellent stay with us. Thank you for choosing to stay with Banyan Tree Sanya located at the serene Luhuitou Bay, an oasis of tranquility, only minutes away from the most vibrant beaches and attractions of Sanya. Thank you for your comments. It was certainly a pleasure for us to... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 3, 2014

We stayed in the Banyan Tree near the end of our trip round China, and I have to say, it is by far the most beautiful and best hotel we've stayed in to date. Set in beautiful surroundings with its own private beach it surpassed our expectations. On arrival all the staff were friendly, attentive and made you feel welcome,... More 

Was this review helpful? Yes 2
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest, Thank you for taking the time to share your comments with Trip advisor readers, I’m delighted to learn that you had a great vacation with us, and have enjoyed our Thai restaurant and our spacious villa, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon... More 

Arizona
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 18, 2014

We had an excellent meal at the Banyan Tree Restaurnt. The cuisine, wine pairing and chef Massimo on hand delivery was some of the finest food we have had on the island of Hainan. Hats off to the chef and staff!

Was this review helpful? Yes
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear Guest, It was a pleasure having you with us. I am glad to hear that you had a fantastic stay in Banyan Tree Sanya. Your review has been shared with the team and your compliments have been transmitted to Massimo. We thank you for choosing to stay with us; we would love to welcome you back to this sanctuary... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 11, 2014

Banyan Tree is an established luxury resort and therefore the amenities of the spacious villas + outdoor space, while to be expected, does surprise you with the degree of thoughtfulness with which each space has been designed. The service requires special mention - their attention to detail and the staffs ready to help attitude is what makes this place! Definitely... More 

Was this review helpful? Yes 1
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest: Thank you for choosing to stay with Banyan Tree Sanya located at the serene Luhuitou Bay, an oasis of tranquility, only minutes away from the most vibrant beaches and attractions of Sanya. I am very happy to know that you appreciated the friendliness and assistance of our staff and have enjoyed our villa. Your comments will be shared... More 

Riyadh
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 24, 2014

Banyan Tree Sanya, As soon as we drove into The Banyan Tree Resort, I knew we were in a little piece of paradise. We were promptly greeted by the staff who took our luggage and escorted us to the reception area. We were greeted with cold towels and cold water. Check in was fast and the receptionist Murry, she explained... More 

Was this review helpful? Yes
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest: Thank you very much for sharing your experience with Tripadvisor readers. In Banyan Tree Sanya, we strive to make each guest feel well cared for and appreciated. Our aim is to create an experience tailor made to each guest’s likings. I am glad to know that at this occasion you had a relaxing vacation with us. Your comments... More 

Scherpenheuvel
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2014

Excellent villa-hotel, great place with very friendly personnel,good kitchen, great location, and very efficiently ran hotel, highly recommended and 100% ok versus Western standards ,good airport pick up

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes 1
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest: Thank you for choosing to stay with Banyan Tree Sanya located at the serene Luhuitou Bay, an oasis of tranquility, only minutes away from the most vibrant beaches and attractions of Sanya. I’m delighted to learn that you had a great vacation with us. Thank you for recommending our resort to Trip Advisor readers. It was certainly a... More 

Dhahran, Saudi Arabia
2 reviews
5 of 5 stars Reviewed June 26, 2014

We decided to go to Hong Kong , and since it was our anniversary we thought it was better to go to somewhere quite and romantic first ... and the Banyan Tree Hotel was exactly that ... Sanya is 1:30 hours from Hong Kong . Once you reach the airport , you take a taxi from there to the hotel... More 

Was this review helpful? Yes
Kitty C, Public Relations Manager at Banyan Tree Sanya, responded to this review

Dear guest: Thank you for choosing to stay with Banyan Tree Sanya. I am very pleased to read that you have enjoyed your stay with us, and thanks again for sharing your experience and feedback with Tripadvisor readers. Gerry Lin Executive Assistant Manager More 

Hong Kong
1 review
4 of 5 stars Reviewed June 10, 2014

This is the first time that we visited Sanya. We had a lovely time at the resort. We arranged a ride to pick us up from the airport to the resort. The check in was quite smooth as well. The room was very clear although we have some issues with small creatures such as gecko crawling in our closet on... More 

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest: Thank you for choosing to stay with Banyan Tree Sanya, I’m delighted to learn that you had a lovely time with us and have enjoyed our private pool. With only 49 private pool villas sculpted in our tropical garden nested by our private beach, we are able to provide our guests with utmost privacy and a personalized service.... More 

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