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Banyan Tree Sanya

#6 of 1,175 Hotels in Sanya
Certificate of Excellence
5.0 of 5
Hotel website
No.6 Luling Road, Luhuitou Bay, Sanya 572000, China
Banyan Tree Sanya
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Ranked #6 of 1,175 Hotels in Sanya
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
wenxiongw Haikou
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234 Reviews from our TripAdvisor Community

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Traveler rating
    133
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (234)
  • Mar-May only
    (70)
  • Jun-Aug only
    (82)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (42)
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Haikou
1 review
5 of 5 stars Reviewed 1 week ago

Excellent service,all excellent the room very clean,sleep good,this is the best hotel I lived.all service people are very enthusiastic.Wifi dignal is very strong, fast,the only lack is cannot browse google,facebook,etc.

Review collected in partnership with Banyan Tree

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Hong Kong, China
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spent one of our weekends in Sanya and would wish to find a resort where we do not need to go out for sight seeing and just stay in the resort quietly. We love the privacy here in Banyan Tree where you have your own villa with pool, spacious room and resting place. We were surprised that mid-July was... More 

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Shanghai, China
Level Contributor
77 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
2 of 5 stars Reviewed June 20, 2015

Not sure how to start. The Banyan Tree is selling itself as a hotel. In my observation however it has meanwhile become a villa compound and the hotel facilities are downgraded and neglected. The advertising they do is misleading. Lots of pics from the public pool. When we were there the pool was poorly maintained and had 80cm water. Breakfast... More 

Was this review helpful? Yes 1
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest: Thank you for choosing to stay with Banyan Tree Sanya, located at the serene Luhuitou Bay, We are sorry to hear that your stay was not a pleasant one. In Banyan Tree, we aim to provide every guest with utmost attentive service. The satisfaction of our guests is always our top priority. Regarding to the water lever in... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 15, 2015

This was one of the 3 hotels I've stayed at during my trip to Sanya. The villas were amazing with the best parts being the private pool and the large bathrooms. There was also a Jacuzzi but the water was merely lukewarm. I especially liked the bathroom design with 2 sinks, a individual shower and individual toilet. The bathtub was... More 

Was this review helpful? Yes 1
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest, Thank you for choosing to stay with Banyan Tree Sanya, I am happy to hear that you have enjoyed your stay with us, we are most concerned with the satisfaction of all of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of Thai food we want... More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 27, 2015

The property is beautiful and well maintained. Staff are very friendly but there seemed to be a lack of centralized management, causing some delays and small hiccups. But that did not bother us too much. The only real bummer is that the beach that looks so good in the photos turned out to be extremely shallow and overgrown with slimy... More 

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes 2
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest: Thank you for choosing to stay in Banyan Tree Sanya located at the serene Luhuitou Bay, offering the luxury of tranquility minutes away from the most vibrant beaches of Sanya. Having only 49 private pool villas hidden in our big tropical garden, we provide exclusive vacations for guests who are seeking privacy and yet want to be close... More 

Paris, France
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed February 9, 2015

I drop by the Banyan Tree Sanya every year for roughly a week in summer (last : July 2014) in the two bedroom pool villa to endulge in the local, fresh seafood and the quiet and tranquil atmosphere. Every year, I make a point to hop around the newly developped resorts to take in the new views, and every year... More 

Was this review helpful? Yes 3
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest: Thank you for recommending our property with such confidence to Tripadvisor readers. I’m delighted to hear that you had enjoyed your every stay with us in the past years. Indeed, Banyan Tree Sanya is the first all pool villas resort in China. We will constantly strive to improve our services and products to live up to the confidence... More 

Tokyo Prefecture, Japan
Level Contributor
148 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed January 4, 2015

My wife, daughter and I stayed at Banyan Tree Sanya a while ago, and I'm a bit late reviewing. My memories are very, very fond. Sanya isn't quite the sleepy little town it was four/five years or more ago, but this place does indeed take you away from it all - and there's really no need to leave during your... More 

Was this review helpful? Yes 5
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest: I am delighted to learn that you had an excellent stay with us. Thank you for choosing to stay with Banyan Tree Sanya located at the serene Luhuitou Bay, an oasis of tranquility, only minutes away from the most vibrant beaches and attractions of Sanya. Thank you for your comments. It was certainly a pleasure for us to... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 3, 2014

We stayed in the Banyan Tree near the end of our trip round China, and I have to say, it is by far the most beautiful and best hotel we've stayed in to date. Set in beautiful surroundings with its own private beach it surpassed our expectations. On arrival all the staff were friendly, attentive and made you feel welcome,... More 

Was this review helpful? Yes 2
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest, Thank you for taking the time to share your comments with Trip advisor readers, I’m delighted to learn that you had a great vacation with us, and have enjoyed our Thai restaurant and our spacious villa, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon... More 

Arizona
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 18, 2014

We had an excellent meal at the Banyan Tree Restaurnt. The cuisine, wine pairing and chef Massimo on hand delivery was some of the finest food we have had on the island of Hainan. Hats off to the chef and staff!

Was this review helpful? Yes
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear Guest, It was a pleasure having you with us. I am glad to hear that you had a fantastic stay in Banyan Tree Sanya. Your review has been shared with the team and your compliments have been transmitted to Massimo. We thank you for choosing to stay with us; we would love to welcome you back to this sanctuary... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 11, 2014

Banyan Tree is an established luxury resort and therefore the amenities of the spacious villas + outdoor space, while to be expected, does surprise you with the degree of thoughtfulness with which each space has been designed. The service requires special mention - their attention to detail and the staffs ready to help attitude is what makes this place! Definitely... More 

Was this review helpful? Yes 1
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest: Thank you for choosing to stay with Banyan Tree Sanya located at the serene Luhuitou Bay, an oasis of tranquility, only minutes away from the most vibrant beaches and attractions of Sanya. I am very happy to know that you appreciated the friendliness and assistance of our staff and have enjoyed our villa. Your comments will be shared... More 

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