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Banyan Tree Sanya

#4 of 1,178 Hotels in Sanya
Certificate of Excellence
5.0 of 5
Hotel website
No.6 Luling Road, Luhuitou Bay, Sanya 572000, China
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1 room 1 adult
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Banyan Tree Sanya
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245 Reviews from our TripAdvisor Community

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Changchun
1 review
5 of 5 stars Reviewed 4 weeks ago

Very good food spa room people beer and any thing but breakfast is so so If we will go sanya must to be chose you hotel You room is very quite an clean I like if you i say same bad word Please don't let to write so much word Ok?

Review collected in partnership with Banyan Tree

Helpful?
Thank jinw772
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest, thank you for choosing to stay with Banyan Tree Sanya,I am glad to hear that you had enjoyed your stay with us, we looking forward to welcoming you back to the tropical Sanya for a wonderful trip again. Gerry Lin, Hotel Manager More 

Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed January 1, 2016 via mobile

Stayed there for 3 nights in room 2107: Good: 1. spacious room with a seperated living room 2. the resort is spacious, environment is nice, very pleasant to walk around 3. private beach 4. the overall services is good to excellent 5. the hotel located in a quite area Bad: 1. there are many cigarette ends on the floor near... More 

Helpful?
Thank Legna510
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest, thank you for taking a moment to share your experience with Tripadvisor readers . I am glad to hear that you have enjoyed our private villa, we value the opinion of our guests and strive to please every guest individually. Your feedback on our pool and other 2 aspects definitely gave us a room for improvement. we apologize... More 

Beijing, China
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed November 23, 2015

We moved here from InterCon down the road and I have to say, best choice ever. Especially compared to the previous hotel, this property was absolutely incredible - you cannot always rely on the ranking system here as personally, I would not stay anywhere else while in Sanya. Upon arrival, Jackie gave us a tour of the property as they... More 

Helpful?
4 Thank Jerry Y
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest, thank you for choosing to stay with Banyan Tree Sanya, we are happy to hear that you have enjoyed your stay with us,,you review has been shared with the team and your compliments have been transmitted to Jackie. We thank you for choosing to stay with us again and please do let us know before your next visit... More 

luxembourg
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed October 21, 2015

My husband and I recently came back from Sanya and when I think of the Banyan tree hotel, this is with a real emotion. The hotel is located in the middle of a beautiful garden along a beach. To be honest, the beach is not the best one I have seen as the water level is low. But it is... More 

Helpful?
2 Thank mirabelle28
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest, Thank you for choosing to stay in Banyan Tree Sanya located at the serene Luhuitou Bay, offering the luxury of tranquility minutes away from the most vibrant beaches of Sanya. I am glad to know that you have enjoyed your stay with us, we thank you for the recognition of our service staff and the entire hotel environment,... More 

Hong Kong, China
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 19, 2015

The resort is located next to the Luhuitou park, which is quite far away from the major scenic spots. I have absolute no interest to those so-called scenic spots (cost you RMB100 for watching 2 stones) and not much interest in those local seafood restaurants (full of scam for tourist, changing those live & fresh seafood with dead one inside... More 

Helpful?
1 Thank Roy N
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest, Thank you for choosing to stay with Banyan Tree Sanya, and taking your time to share your experience with us, we are glad to hear that you had a relaxed vacation with us, we are looking forward to welcoming you back soon. Hotel Manager Gerry Lin More 

Haikou
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 23, 2015

Excellent service,all excellent the room very clean,sleep good,this is the best hotel I lived.all service people are very enthusiastic.Wifi dignal is very strong, fast,the only lack is cannot browse google,facebook,etc.

Review collected in partnership with Banyan Tree

Helpful?
2 Thank wenxiongw
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest, Thank you for choosing to stay with Banyan Tree Sanya, I’m glad to learn that you had an excellent stay with us, thank you again for your compliment on our service, In Banyan Tree we aim to provide all our guest personalized service and create magical moments that they can cherish with their loved ones. Looking forward to... More 

Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2015

We spent one of our weekends in Sanya and would wish to find a resort where we do not need to go out for sight seeing and just stay in the resort quietly. We love the privacy here in Banyan Tree where you have your own villa with pool, spacious room and resting place. We were surprised that mid-July was... More 

Helpful?
1 Thank Nampak
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest: Thank you for taking time to share your experience with Trip Advisor readers, I am glad to read that you had a happy weekend with us and enjoyed our Sunset Ritual. Facing to West, our pool bar is one of the best spots on the island to watch the sunset. Thank you again for your compliments on our... More 

Shanghai, China
Level Contributor
106 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed June 20, 2015 via mobile

Not sure how to start. The Banyan Tree is selling itself as a hotel. In my observation however it has meanwhile become a villa compound and the hotel facilities are downgraded and neglected. The advertising they do is misleading. Lots of pics from the public pool. When we were there the pool was poorly maintained and had 80cm water. Breakfast... More 

Helpful?
3 Thank whhamburg
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest: Thank you for choosing to stay with Banyan Tree Sanya, located at the serene Luhuitou Bay, We are sorry to hear that your stay was not a pleasant one. In Banyan Tree, we aim to provide every guest with utmost attentive service. The satisfaction of our guests is always our top priority. Regarding to the water lever in... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 15, 2015

This was one of the 3 hotels I've stayed at during my trip to Sanya. The villas were amazing with the best parts being the private pool and the large bathrooms. There was also a Jacuzzi but the water was merely lukewarm. I especially liked the bathroom design with 2 sinks, a individual shower and individual toilet. The bathtub was... More 

Helpful?
1 Thank Denise C
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest, Thank you for choosing to stay with Banyan Tree Sanya, I am happy to hear that you have enjoyed your stay with us, we are most concerned with the satisfaction of all of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of Thai food we want... More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 27, 2015

The property is beautiful and well maintained. Staff are very friendly but there seemed to be a lack of centralized management, causing some delays and small hiccups. But that did not bother us too much. The only real bummer is that the beach that looks so good in the photos turned out to be extremely shallow and overgrown with slimy... More 

Review collected in partnership with BanyanTree.com

Helpful?
2 Thank Suess1111
Kitty C, Manager at Banyan Tree Sanya, responded to this review

Dear guest: Thank you for choosing to stay in Banyan Tree Sanya located at the serene Luhuitou Bay, offering the luxury of tranquility minutes away from the most vibrant beaches of Sanya. Having only 49 private pool villas hidden in our big tropical garden, we provide exclusive vacations for guests who are seeking privacy and yet want to be close... More 

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