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Pullman Sanya Yalong Bay Villas & Resort

#18 of 1,178 Hotels in Sanya
Certificate of Excellence
Yalong Bay National Resort District, Sanya 572000, China
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1 room 1 adult
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Pullman Sanya Yalong Bay Villas & Resort
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749 Reviews from our TripAdvisor Community

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Shanghai, China
1 review
5 of 5 stars Reviewed 2 days ago NEW

We just spent our Chinese New Year holiday at Pullman Sanya and it has been a wise choice to have a relaxed and nice holiday. We had a majestic villa with two rooms and a private pool. The kids had a blast in the pool every day and we could invite friends for food and drink and they all loved... More 

Helpful?
Thank Patrick W
Hong Kong, China
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 5, 2016

Like the privacy and rural feel of the villa. The private pool is big enough for 2, and the half-outdoor shower gives u another feeling for refreshments. The sun bed is a little bit unclean, and may b staff could try to pick up leaves from the pool more often, like daily. Otherwise, the fragrance prepared for our room, the... More 

Helpful?
1 Thank Alvin L
ArnoNicolussiMoretto, Guest Experience Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas And Resort. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we... More 

Shanghai Region, China
2 reviews
2 of 5 stars Reviewed January 4, 2016

Sadly the Villa with Private Pool was overrated. Most of the time the pool was in the shade (admittedly it was a winter holiday), and the water was freezing. So much so we never actually swam. We then went to check out the public pool which was also very cold and shaped in a weirdly impractical way. Soon enough we... More 

Helpful?
Thank James E
ArnoNicolussiMoretto, Guest Experience Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Sanya Yalong Bay Villas And Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very... More 

Gold Coast, Australia
Level Contributor
125 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed October 26, 2015

After comparing the Hilton Sanya, the Marriott Sanya and the Sheraton I can recommend the Pullman Sanya and the Wise Choice. This is because of the value-for-money Villas on offer at the Pullman, which for the same cost you can only get a regular room at the above mentioned hotels. The staff communicated by email prior to our arrival that... More 

Helpful?
1 Thank HoneyAndPaul
ArnoNicolussiMoretto, Assistant Guest Experience Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review

Dear Ms.Cheery & Mr.David, We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas & Resort. also we are appreciate that you had a great stay with us the good villa and recommend our hotel to your friends,Your satisfactions are most gratifying and will be shared with the whole team. It is always a... More 

Guangzhou, China
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 14, 2015 via mobile

I went yalong bay 2 Time first time at gold palm resort it was nice and clean and request early check in and they was nice and i check in 12 pm second time at MGM hotel also i ask for early check in they make it at 12 pm The problem we arrived sanya at 9 am and it... More 

Helpful?
3 Thank matrix9210
ArnoNicolussiMoretto, Assistant Guest Experience at Pullman Sanya Yalong Bay Villas & Resort, responded to this review

Dear Guest; Thank you for taking the time to tell us about your experience at the Pullman Sanya Yalong Bay Villas & Resort. I am sorry that your check in experience was not meet your expectation, please allow me to express my sincerest apologies. Normally, our hotel's check in time is 3pm everyday, However, you can early check in if... More 

Shanghai
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 7, 2015 via mobile

Just returned from three nights in Sanya staying here. Two of us travelled, hoping for a peaceful time lounging around the pool. And that's just what we got. The Pullman is cheaper than some of the other hotels along this stretch (the Ritz Carlton etc). It's not on the beach side of the road but that didn't worry us. We... More 

Helpful?
2 Thank Julie G
ArnoNicolussiMoretto, Front Office Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review

Dear Guest; Thank you for taking the time to tell us about your experience at the Pullman Sanya Yalong Bay Villas And Resort. we are glad to hear that you enjoyed a relaxing memory stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of... More 

Beijing Region, China
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 12, 2015

We stayed in a 2 bedroom villa, Myanmar style. Villas are big, clean and nicely decorated. Common areas are very nice as well. Slow check in. We stayed 4 nights and they gave us discount vouchers for spa/restaurant only one day before leaving.

Helpful?
1 Thank NVAVNT
ArnoNicolussiMoretto, General Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review

Dear guest, We are grateful that you have chosen Pullman Sanya Yalong Bay Villas & Resort as your first choice in Yalong Bay during your recent visit to Sanya and for sharing your appreciation and constructive comments with us. It’s feedback such as yours that our check in speed was slow and make the mistake the staff order the voucher... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 8, 2015

We stayed in a 2 bedroom villa, where the hotel has managed to create a feeling of space and privacy while still being on the main strip of Yalong Bay. I agree with other reviews that the villas are a bit run down in places with peeling paint, marble floors beginning to crumble etc, but they are lovely rooms so... More 

Helpful?
Thank Cherryflip
ArnoNicolussiMoretto, General Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review

Dear Jie Yang, Thank you for taking the time to tell us about your experience at the Pullman Sanya Yalong Bay Villas And Resort. First we are appreciate you have a lovely time overall, still sorry that our facilities and service did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide... More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 23, 2015

We decided at short notice to travel from Hong Kong to Sanya and the Pulman was one of the few hotels which had vacancy. We booked a pool villa and were amazed directly after arrival about this very nice resort. Staff was friendly and attentive and the rooms were in perfect condition. The only small thing is that the hotel... More 

Helpful?
Thank Thorsten B
ArnoNicolussiMoretto, General Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review

Dear guest, We would like to thank you for taking the time to complete your review on tripadvisor following your recent visit at Pullman Yalong Bay Villas&Resort . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our... More 

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