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Pullman Sanya Yalong Bay

5.0 of 5 Yalong Bay, Hainan, Sanya 572000, China
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Pullman Sanya Yalong Bay
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Pullman Sanya Yalong Bay
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678 reviews from our community

Traveler rating
    351
    256
    50
    13
    8
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62
81
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8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Beijing
1 review
5 of 5 stars Reviewed 1 week ago via mobile

my friends and i just came back from sanya yesterday. i have to say that pullman sanya is located very close to the best beach of sanya, and hotel can provide free shuttle bus to their lovely and cozy private beach side, very convenient. we booked a majestic villa which is with a beautiful outdoor swimming pool inside yard, can... More

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Beijing, China
1 review
5 of 5 stars Reviewed 1 week ago

We have a 5-day 4-night vacantion in Sanya, and booked 2 hotels in different area, in order to get more experiences. But we regret when we arrived and get in our big house, which is pretty good and big enough for us. We, especially my 2-year-old daughter love the simming pool so much. The first thing when she woke up... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 15, 2014 via mobile

We checked in around 5pm. Time for check-in was short and smoothly. In the evening we came for dinner, Rive Gauche hot-pot. I was small pot, very special. We looked around the buffet and the hostess introduced the food patiently. The food was amazing compared with the price, not only for hot-pot, I mean there were salad, dessert everything. During... More

Was this review helpful? Yes 1
Hong Kong, China
Contributor
19 reviews 19 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 8, 2014

We read some bad reviews of this hotel on tripadvisor, but hesitantly booked the hotel in any case. A villa with a private pool was just too good an opportunity to miss. Our room had no problem at all. The pool was clean, the Jacuzzi was clean and so was the rest of the villa. We had language issues with... More

Was this review helpful? Yes 1
ArnoNicolussiMoretto, General Manager at Pullman Sanya Yalong Bay, responded to this review

Dear guest, It’s our great honor that you were choosing Pullman Sanya Yalong Bay Resort & Spa as your accommodation choice during your recent stay in Sanya and for taking the time to complete your review on tripadvisor. We are delighted to learn that you had an excellent stay with us and particularly value our Villa. Meanwhile, we are very... More

1 review
4 of 5 stars Reviewed September 4, 2014 via mobile

Come back again!! I have lived here for 3 days, and do have very good experience,even though it's not the sea view, but it still has the good atmosphere. Still the breakfast here, good quality and so many choices,and the staff are so nice to us! The room, we lived in villa, has a pool there, which is very private,... More

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ArnoNicolussiMoretto, General Manager at Pullman Sanya Yalong Bay, responded to this review

Dear guest, We would like to thank you for choosing to stay with Pullman Sanya Yalong Bay Villas & Resort during your recent visit to Sanya and for sharing your appreciation with us. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff... More

Shanghai, China
1 review
3 of 5 stars Reviewed August 31, 2014

We booked a villa with private pool for 3 nights and arrived after midnight. All I wanted to do was to have a nice swim and go to sleep. Moments after I was in the pool one of the lights in the pool fell off. Then I heard my friend screaming that there was a dead cockroach in the hot... More

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ArnoNicolussiMoretto, General Manager at Pullman Sanya Yalong Bay, responded to this review

Dear guest, We sincerely appreciate you taking the time to share with us your feedback on trip advisor, First of all, Thank you for bringing to our attention the difficulties you have encountered during your recent stay with us, please accept our deepest apologies for the inconvenience you were caused. Your remark on our staff behavior, room service experience has... More

Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 20, 2014

As a frequent accor hotels visitor, I am so disappointed with the hotel. The property is old and cleaniness is to be improved. The pool access rooms and pool Thai villas are quite good but other room types are disappointing. The a la carte menu does not worth at all. Yet, the staffs are nice and friendly. The breakfast buffet... More

Was this review helpful? Yes
ArnoNicolussiMoretto, General Manager at Pullman Sanya Yalong Bay, responded to this review

Dear guest, We would like to thank you for choosing Pullman Sanya Yalong Bay Villas & Resort as your accommodation choice during your recent stay in Sanya and for taking the time to complete your review on Tripadvisor. We are delighted to learn that you appreciate our service &breakfast and particularly value our hotel Villas. Meanwhile, Your remark on our... More

Hong Kong, China
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed August 19, 2014

I am usually pretty forgiving when it comes to hotel experiences because I understand it's not easy to make sure that things run smoothly 100% of the time. But this is one resort I'd advise others to stay away from. Came here with 2 other people and there was a reservation for 3 rooms total. They claimed they didn't have... More

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ArnoNicolussiMoretto, General Manager at Pullman Sanya Yalong Bay, responded to this review

Dear Honorable Guest, We would like to thank you for choosing Pullman Sanya Yalong Bay Villas & Resort as your preferred accommodation during your recent stay in Sanya and sincerely appreciate you taking the time to share with us your feedback on trip advisor. We regret that some aspects did not quite meet your expectations. Your feedback on our Front... More

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 11, 2014

Stayed for 2 nights in the pool villa over the last weekend, but totally disappointing. 1) Thought there is a 'crack' in the bath tub but finally realised that is actually a pubic hair!!! 2) Took more than 5mins to get hot water ran out from the shower 3) Saw a mouse running around the pool. Call for help from... More

Was this review helpful? Yes 1
ArnoNicolussiMoretto, General Manager at Pullman Sanya Yalong Bay, responded to this review

Dear guest, We sincerely appreciate you taking the time to give us your feedback on trip advisor, your remark on our Room cleanliness and facilities has been carefully noted , please rest assured that appropriate action has been taken with our housekeeper and the team , to ensure this condition does not happen again. Regarding your concern about pool condition... More

Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 27, 2014

I feel a bit confuse on the positioning of this hotel. Is it a five star or a four star? The service of the staff is so so. They just did their job but I could not their passionate. Why replacing a steak house with a noodle bar??? Understand it is an open area design of the check in hall... More

Was this review helpful? Yes
ArnoNicolussiMoretto, General Manager at Pullman Sanya Yalong Bay, responded to this review

Dear Honorable Guest, We would like to thank you for choosing Pullman Sanya Yalong Bay Villas& Resort as your recent accommodation during your recent stay in Sanya and sincerely appreciate you taking the time to share with us your feedback on trip advisor. We regret that some aspects did not meet your expectations. Your remark on our service has been... More

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Additional Information about Pullman Sanya Yalong Bay

Address: Yalong Bay, Hainan, Sanya 572000, China
Location: China > Hainan > Sanya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Sanya Yalong Bay 5*
Number of rooms: 195
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Also Known As:
Pullman Sanya Yalong Bay Hotel Sanya
Accor Sanya Yalong Bay
Pullman Sanya Yalong Bay Hainan

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