We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,159 Sanya hotels

Pullman Sanya Yalong Bay

5.0 of 5 Resort   |   Yalong Bay, Hainan, Sanya 572000, China
Hotel amenities
Pullman Sanya Yalong Bay
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save Saved
You added Pullman Sanya Yalong Bay to your Saves list
90%
Ranked #24 of 1,159 Hotels in Sanya
A recent review
5 of 5 stars reviewed 2 weeks ago
moqiu00
Write a Review

673 reviews from our community

Traveler rating
    347
    255
    50
    13
    8
See reviews for
61
80
7
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (673)
  • Mar-May only
    (209)
  • Jun-Aug only
    (173)
  • Sep-Nov only
    (162)
  • Dec-Feb only
    (129)
All months
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We checked in around 5pm. Time for check-in was short and smoothly. In the evening we came for dinner, Rive Gauche hot-pot. I was small pot, very special. We looked around the buffet and the hostess introduced the food patiently. The food was amazing compared with the price, not only for hot-pot, I mean there were salad, dessert everything. During... More

Was this review helpful? Yes 1
Hong Kong, China
Contributor
19 reviews 19 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We read some bad reviews of this hotel on tripadvisor, but hesitantly booked the hotel in any case. A villa with a private pool was just too good an opportunity to miss. Our room had no problem at all. The pool was clean, the Jacuzzi was clean and so was the rest of the villa. We had language issues with... More

Was this review helpful? Yes 1
ArnoNicolussiMoretto, General Manager at Pullman Sanya Yalong Bay, responded to this review

Dear guest, It’s our great honor that you were choosing Pullman Sanya Yalong Bay Resort & Spa as your accommodation choice during your recent stay in Sanya and for taking the time to complete your review on tripadvisor. We are delighted to learn that you had an excellent stay with us and particularly value our Villa. Meanwhile, we are very... More

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Come back again!! I have lived here for 3 days, and do have very good experience,even though it's not the sea view, but it still has the good atmosphere. Still the breakfast here, good quality and so many choices,and the staff are so nice to us! The room, we lived in villa, has a pool there, which is very private,... More

Was this review helpful? Yes
ArnoNicolussiMoretto, General Manager at Pullman Sanya Yalong Bay, responded to this review

Dear guest, We would like to thank you for choosing to stay with Pullman Sanya Yalong Bay Villas & Resort during your recent visit to Sanya and for sharing your appreciation with us. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff... More

Shanghai, China
1 review
3 of 5 stars Reviewed 4 weeks ago

We booked a villa with private pool for 3 nights and arrived after midnight. All I wanted to do was to have a nice swim and go to sleep. Moments after I was in the pool one of the lights in the pool fell off. Then I heard my friend screaming that there was a dead cockroach in the hot... More

Was this review helpful? Yes
ArnoNicolussiMoretto, General Manager at Pullman Sanya Yalong Bay, responded to this review

Dear guest, We sincerely appreciate you taking the time to share with us your feedback on trip advisor, First of all, Thank you for bringing to our attention the difficulties you have encountered during your recent stay with us, please accept our deepest apologies for the inconvenience you were caused. Your remark on our staff behavior, room service experience has... More

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 20, 2014

As a frequent accor hotels visitor, I am so disappointed with the hotel. The property is old and cleaniness is to be improved. The pool access rooms and pool Thai villas are quite good but other room types are disappointing. The a la carte menu does not worth at all. Yet, the staffs are nice and friendly. The breakfast buffet... More

Was this review helpful? Yes
ArnoNicolussiMoretto, General Manager at Pullman Sanya Yalong Bay, responded to this review

Dear guest, We would like to thank you for choosing Pullman Sanya Yalong Bay Villas & Resort as your accommodation choice during your recent stay in Sanya and for taking the time to complete your review on Tripadvisor. We are delighted to learn that you appreciate our service &breakfast and particularly value our hotel Villas. Meanwhile, Your remark on our... More

Hong Kong, China
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed August 19, 2014

I am usually pretty forgiving when it comes to hotel experiences because I understand it's not easy to make sure that things run smoothly 100% of the time. But this is one resort I'd advise others to stay away from. Came here with 2 other people and there was a reservation for 3 rooms total. They claimed they didn't have... More

Was this review helpful? Yes
ArnoNicolussiMoretto, General Manager at Pullman Sanya Yalong Bay, responded to this review

Dear Honorable Guest, We would like to thank you for choosing Pullman Sanya Yalong Bay Villas & Resort as your preferred accommodation during your recent stay in Sanya and sincerely appreciate you taking the time to share with us your feedback on trip advisor. We regret that some aspects did not quite meet your expectations. Your feedback on our Front... More

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 11, 2014

Stayed for 2 nights in the pool villa over the last weekend, but totally disappointing. 1) Thought there is a 'crack' in the bath tub but finally realised that is actually a pubic hair!!! 2) Took more than 5mins to get hot water ran out from the shower 3) Saw a mouse running around the pool. Call for help from... More

Was this review helpful? Yes 1
ArnoNicolussiMoretto, General Manager at Pullman Sanya Yalong Bay, responded to this review

Dear guest, We sincerely appreciate you taking the time to give us your feedback on trip advisor, your remark on our Room cleanliness and facilities has been carefully noted , please rest assured that appropriate action has been taken with our housekeeper and the team , to ensure this condition does not happen again. Regarding your concern about pool condition... More

Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 27, 2014

I feel a bit confuse on the positioning of this hotel. Is it a five star or a four star? The service of the staff is so so. They just did their job but I could not their passionate. Why replacing a steak house with a noodle bar??? Understand it is an open area design of the check in hall... More

Was this review helpful? Yes
ArnoNicolussiMoretto, General Manager at Pullman Sanya Yalong Bay, responded to this review

Dear Honorable Guest, We would like to thank you for choosing Pullman Sanya Yalong Bay Villas& Resort as your recent accommodation during your recent stay in Sanya and sincerely appreciate you taking the time to share with us your feedback on trip advisor. We regret that some aspects did not meet your expectations. Your remark on our service has been... More

Markham, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 19, 2014

My family stayed in Pool Villa for three nights. Although it's not a beach front resort, the public swimming pools are gorgeous. There are two pools within the property, one big, one small. But since we had a private pool about 15' x30' , we didn't use public pool. Besides the big bedroom and in-suites bathroom, The villa also has... More

Was this review helpful? Yes 1
ArnoNicolussiMoretto, General Manager at Pullman Sanya Yalong Bay, responded to this review

Dear Guest, We are very pleased that you enjoyed your visit to our hotel and particularly appreciated our Villas and private swimpool.Your appreciation will certainly share with all our team member. Your feedback is extremely valuable to us as it helps us improve the quality of our service and product to better meet the guest needs. We hope to have... More

Singapore, Singapore
2 reviews
3 of 5 stars Reviewed June 19, 2014

WE spent two nights at this hotel. 1) The check in was very messy. We were queuing up in the Accor priority queue when another lady cut the queue. Sensing that she was unhappy and ready to kick up a fuss over the waiting time, the check in person obliged her. We were rather surprised at this rather obvious preference... More

Was this review helpful? Yes
ArnoNicolussiMoretto, General Manager at Pullman Sanya Yalong Bay, responded to this review

Dear guest, We would like to thank you for choosing to stay with Pullman Sanya Yalong Bay Villas&Resort during your recent visit to Sanya and for sharing your comments with us on tripadvisor. We regret that some aspects of our service did not quite meet your expectations Especially your remark on our Front office service. your reservation was supposed to... More

Do you own or manage Pullman Sanya Yalong Bay?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Pullman Sanya Yalong Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Sanya Yalong Bay

Address: Yalong Bay, Hainan, Sanya 572000, China
Location: China > Hainan > Sanya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Sanya Yalong Bay 5*
Number of rooms: 195
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Priceline, Travelocity, Ctrip DaoDao, ACCOR, Venere, Agoda, Hotels.com, Odigeo, Jetsetter and Tingo so you can book your Pullman Sanya Yalong Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Sanya Yalong Bay Hotel Sanya
Accor Sanya Yalong Bay
Pullman Sanya Yalong Bay Hainan

446 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (423)
Viewed
Room/suite (46)
Viewed
Pool/beach area (21)
Viewed
Hotel & grounds (25)
Viewed
Dining (6)
Viewed
Bathroom (3)
Viewed
View from room (2)
Viewed
Other (320)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Pool/beach area (1)
Viewed
Dining (4)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (5)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Pullman Sanya Yalong Bay

Enlarge Map