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The Ritz-Carlton Sanya Yalong Bay

#4 of 1,175 Hotels in Sanya
Certificate of Excellence
5.0 of 5
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Yalong Bay National Resort District, Sanya 572000, China
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1 room 1 guest
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The Ritz-Carlton Sanya Yalong Bay
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1,419 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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  • Chinese (Simplified) first
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Shanghai, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This is our favorite vacation place in the whole world - at least the one that we frequent the most. We have probably stayed at the hotel a couple dozen times. They know us now by name. We live in Shanghai, and with two children, Sanya has been the vacation of choice, with the beach and just a few hours... More 

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金茂三亚亚龙湾丽思卡尔顿酒店, 总经理 at The Ritz-Carlton Sanya Yalong Bay, responded to this review

Dear Valued Guest, Thank you for staying at The Ritz-Carlton Sanya, Yalong Bay. I am glad that your holidays were filled with wonderful memories. We are honored to have provided excellent services to you and your family. I am also happy to learn that your villa experience went very well, and your family had an unforgetable moment for special cuisine... More 

Hong Kong, China
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

I stayed there with my boyfriend few weeks ago. We had a truly awesome time. The staff are nice and welcoming. The hotel is really beautiful, it has absolutely great restaurants. We especially loved there Italian restaurant.

Was this review helpful? Yes
金茂三亚亚龙湾丽思卡尔顿酒店, 总经理 at The Ritz-Carlton Sanya Yalong Bay, responded to this review

Dear Valued Guest, Thank you for your valued feedback, we are looking forward to seeing you next time. Let Us Stay With You. General Manager Hoss Vetry More 

Singapore, Singapore
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

It stated a price catered for TWO person for high tea. We expect it comes in two but its just for 1 and to be shared among a couple sharing the small tiny pastry to be chop into two and share with my partner. How pathetic can it be and wail till you received the ice latte and ice chocolate... More 

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HossVetry, General Manager at The Ritz-Carlton Sanya Yalong Bay, responded to this review

Dear Valued Guest, Thank you for your valuable comments. On behalf of our ladies and gentlemen, I sincerely apologize. I very much appreciate your comments and take them very seriously. I regret that I was not made aware of this until seeing your comments online, and I wish that I could have made a difference during the time you were... More 

Tokyo Prefecture, Japan
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Headed to Sanya for a 2 day trip before hoping home. Stayed at the Ritz Carlton in Yalong Bay Area and one can always expect the phenomenal service from the Ritz Carlton Brand, and of course the beautiful scenery given location of the hotel. It is definitely a good place to stay whether you are a solo traveler like myself,... More 

Was this review helpful? Yes
HossVetry, General Manager at The Ritz-Carlton Sanya Yalong Bay, responded to this review

Dear Valued Guest, Thank you for staying at The Ritz-Carlton Sanya, Yalong Bay. I am glad that your holidays were filled with wonderful memories. We are honored to have provided excellent services to you and your family. I am also happy to learn that your Scene experience went very well, and you had the opportunity to explore the hotel’s facilities.... More 

Beijing Region, China
Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

It is really a great stay in Ritz-Carlton Sanya Hotel and my family had a perfect, relaxed vacation because of the best services in the hotel. It is the best hotel which I've been in the world. All waiters and waitresses are very friendly and responsible, they give us a lot of help during my stay. I and my family... More 

Was this review helpful? Yes
HossVetry, General Manager at The Ritz-Carlton Sanya Yalong Bay, responded to this review

Dear Valued Guest, Thank you for choosing to stay at The Ritz-Carlton Sanya, Yalong Bay. We wished that you had thoroughly enjoyed our beachfront property on this tropical island. I truly regret to learn that you had experienced some difficulties during your stay. I take your valuable comments and suggestions by heart and appreciate your honesty. I have personally followed... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

For one of the older properties on Yalong Bay, the Ritz has maintained its grand look of the exterior with a beautifully manicured interior. Way superior to its immediate neighbors, this hotel boasts an elegant feel with enough restaurants and venues to put many others to shame. The direct access to the beach from many rooms, lush gardens and excellent... More 

Was this review helpful? Yes
HossVetry, General Manager at The Ritz-Carlton Sanya Yalong Bay, responded to this review

Dear Valued Guest, Thank you for staying at The Ritz-Carlton Sanya, Yalong Bay. I am glad that your holidays were filled with wonderful memories. We are honored to have provided excellent services to you and your family. Once again, thank you for sharing your comments on Trip Advisor. On behalf of our ladies and Gentlemen, we look forward to having... More 

Toronto, Canada
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 1, 2015

Absolutely beautiful! Highlights include: 3 pools, private beach, beautiful rooms, activities. Our room had a balcony with an ocean view, walk-in closet, tv in the bathtub and curtains that can be controlled from the nightstand. At turn-down, hotel staff would bring weather and sunrise information for the next day. Really enjoyed our stay here. Relaxing, great facilities, and close to... More 

Was this review helpful? Yes 2
Nanjing, China
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 27, 2015

Beautiful hotel with nice pools and direct access to private sand beach. When arriving at the hotel hosts were waiting for us to welcome us with a necklace as souvenir and a small dunk at reception desk. All staff very friendly and most of them also speaking English. Rooms are good and we were lucky to have been upgraded to... More 

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Gig Harbor, Washington
Level Contributor
73 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed June 14, 2015

This might be a great location for a family vacation of the rich and famous but not one I would return to for vacation or for business. The resort is large, the facility is nicely laid out but it is far from any city or local life and apart from meetings it becomes a location where meals are only where,... More 

Was this review helpful? Yes 2
金茂三亚亚龙湾丽思卡尔顿酒店, 总经理 at The Ritz-Carlton Sanya Yalong Bay, responded to this review

Dear Value guests, Thank you for leaving your comments in Tripadvisor community. Yalong Bay is one of the most beautiful and distinctive destination in China. It is well known as “The Oriental Hawaii”. Guests around the world visit Yalong Bay for its spectacular ocean view and endless beach. Unique and classical Chinese architecture of The Ritz-Carlton Sanya, Yalong Bay as... More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed May 24, 2015

When we checked into the Ritz at Sanya (coming down from the Bird's Paradise hotel which was more expensive and paled in comparison to my experience at the Ritz), I turned around to my bf and told him "this is going to my favorite hotel that I have ever been to." The Ritz is like its own little town on... More 

Was this review helpful? Yes
HossVetry, General Manager at The Ritz-Carlton Sanya Yalong Bay, responded to this review

Dear Valued Guest, Thank you for taking the time to write a lovely review about the hotel. I am delighted to know you had a memorable experience with us. I feel very fortunate to be surrounded by a great team and to work in such a great setting as you described in your review. Our hotel is indeed an iconic... More 

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