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The Ritz-Carlton Sanya Yalong Bay

#4 of 1,171 Hotels in Sanya
Certificate of Excellence
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Yalong Bay National Resort District, Sanya 572000, China
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Ritz Kids Free Breakfast
The Ritz-Carlton Sanya Yalong Bay
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Ranked #4 of 1,171 Hotels in Sanya
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Vijaykumarb Bangalore
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1,397 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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  • Chinese (Simplified) first
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Bangalore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

It was my 1st visit to china, the rooms are spacious, you have varities of food available there, lots of activities to do... Most of the rooms are beach facing and have very good staff who only dont know many languages..

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Hong Kong, China
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Our group of 6 flew in from HK on the friday and were met by the hotel staff at the airport with clean and comfortable transport. The hotel is conveniently located near all the main golf resorts so it is never more than 25-30mins even to the furthest courses. The staff spoke superb english and would jump at the chance... More 

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Moscow Oblast, Russia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We got exactly what expected from Ritz!! Kids club is so nice, our son spent all free time there, girls there are so thoughtful, always took a look after him when we not near. Hotel itself with big and green territory, we spent most time on the beach and big pool with sand entrance - both places with comfortable cabanas,... More 

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HossVetry, General Manager at The Ritz-Carlton Sanya Yalong Bay, responded to this review

Dear guest, Thank you for sharing your wonderful review of our property with the Trip Advisor community. I am thrilled your son enjoyed the Ritz Kids Club. We have a great team and safe facilities for kids to enjoy the wide variety of activities on offer every day. Furthermore, when traveling and I am delighted to see you found your... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed in this beautiful resort for a week last year in September. The rooms are super spacious and nicely furnished - make sure you ask for one on the higher floors with sea view! It's worth it. There is a good selection at breakfast, but it did get a little crowded during peak times. I highly recommend the Chinese restaurant,... More 

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HossVetry, General Manager at The Ritz-Carlton Sanya Yalong Bay, responded to this review

Dear guest, Thank you for sharing your wonderful review of our property with the Trip Advisory community. I am thrilled you made the most of our spacious rooms, great sea views and Food & Beverage offerings around the resort. Our Executive Chef takes great pride to ensure we have the highest quality of food in all restaurants. On a weekly... More 

Somerset, NJ
Contributor
16 reviews 16 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 17, 2015 via mobile

This is a great location with a friendly staff. The rooms are spacious with fresh local fruit in your room daily. You will feel relaxed and will not want to leave to tropical views. As all Ritz hotels it's a little pricey but well worth the cost, some of the Chinese hotels are cheaper along Yalong bay but I do... More 

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HossVetry, General Manager at The Ritz-Carlton Sanya Yalong Bay, responded to this review

Dear guest, Thank you for sharing your wonderful review of our property with the Trip Advisory community. I am thrilled you enjoyed the amenities and services. We strive to be your “home away from home” when traveling and hope to welcome you back again soon to relax at our wonderful resort. Sincerely, Hoss Vetry General Manager More 

1 review
5 of 5 stars Reviewed February 7, 2015

We want to thank the Ritz Sanya executive lounge staff Caima, Cherry, Dora, and Gloria for their outstanding service. They made our stay here a most pleasant experience. The hotel is gorgeous with a quiet white sandy beach. The restaurants also offer great food and excellent services. The Scene Bar has a great collection of teas and teapots, what a... More 

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HossVetry, General Manager at The Ritz-Carlton Sanya Yalong Bay, responded to this review

Dear guest, Thank you for taking the time to write a lovely review about the hotel. I was thrilled to learn our Ladies and Gentlemen were able to anticipate and fulfill the needs of your family during your stay with us. I feel very fortunate to work with outstanding Ladies and Gentlemen like Caima, Cherry, Dora and Gloria. I will... More 

Shanghai, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2015

We went to Sanya and the Resort Ritz carlton is outstanding. The price was a bit crazy but it was worth it . We had a very warm welcome and the rooms are great but they should add some water activities. I like it.

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HossVetry, General Manager at The Ritz-Carlton Sanya Yalong Bay, responded to this review

Dear guest, Thank you for sharing your review of our property with the Trip Advisory community. I am delighted you enjoyed the amenities and services. Thank you for sharing your recommendations regarding the water activities. We update our activities on a monthly basis and I ensure we review what additional water activities we can offer. Thank you once again for... More 

Toronto, Ohio
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 20, 2015

Such a wonderful destination, very good service staff, and the view of the resort is perfect they have a live entertainment at night which you can relax while your listening their lovely voice., if i am not mistaken they are filipinos, very entertaining night for me.,just only two things, they should have rubbish bin every corner of the resort, you... More 

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Hoss V, General Manager at The Ritz-Carlton Sanya Yalong Bay, responded to this review

Dear Valued Guest, Thank you for leaving your comment on the Trip Advisor community. I am delighted to know that you are satisfied with the Ritz-Carlton service provided by our Ladies & Gentlemen as well as the performance of the hotel Band. I would like to say thank you for your valuable suggestions about the rubbish bin. We have already... More 

Foshan, China
1 review
5 of 5 stars Reviewed January 18, 2015

Just got back from spending 5 days at the Ritz Carlton in Sanya. As an American that works in China, it was a great and quick get a way to spend sometime in paradise and to see the sun. I have been able to stay in some of the great resorts in the States, but I have never received better... More 

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Hoss V, General Manager at The Ritz-Carlton Sanya Yalong Bay, responded to this review

Dear Valued Guest, Thank you for leaving your comment on the Trip Advisor community. I am delighted to know that our Ladies & Gentlemen Silvia, Allen and CiCi from Sand Restaurant took great care of you during your stay. We pledge to provide the finest personal service to our guest who will always enjoy a warm, relaxed, yet refined ambience.... More 

Hong Kong, China
Contributor
16 reviews 16 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 17, 2015

Stayed here for a business retreat. Check-in was fast and efficient, rooms was well appointed with a nice patio with lounge chairs. Bed and shower comfortable and wifi was strong. The gym was nice and staff very helpful. We ate at the Italian restaurant as well as the seafood restaurant by the beach and food was very good at both... More 

Was this review helpful? Yes
Hoss V, General Manager at The Ritz-Carlton Sanya Yalong Bay, responded to this review

Dear Valued Guest, Thank you for leaving your comment on the Trip Advisor community. I am delighted to read that you managed to enjoy the our personalized service & facilities while here on a short business retreat. It makes me proud to read that our Ladies & Gentlemen took great care of you in the various areas including the Gym.... More 

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