We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,168 Sanya hotels

The Ritz-Carlton Sanya Yalong Bay

5.0 of 5 Hotel   |   Yalong Bay National Resort District, Sanya 572000, China (Yalong Bay)
Hotel website
Hotel packages
Hotel amenities
Special Offer
Privileges for Family
The Ritz-Carlton Sanya Yalong Bay
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added The Ritz-Carlton Sanya Yalong Bay to your Saves list
Ranked #4 of 1,168 Hotels in Sanya
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Red D Toronto, Ohio
Write a Review

1,386 reviews from our community

Traveler rating
    839
    475
    53
    11
    8
See reviews for
70
92
11
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1386)
  • Mar-May only
    (418)
  • Jun-Aug only
    (393)
  • Sep-Nov only
    (309)
  • Dec-Feb only
    (266)
All months
Toronto, Ohio
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Such a wonderful destination, very good service staff, and the view of the resort is perfect they have a live entertainment at night which you can relax while your listening their lovely voice., if i am not mistaken they are filipinos, very entertaining night for me.,just only two things, they should have rubbish bin every corner of the resort, you... More 

Was this review helpful? Yes
Foshan, China
1 review
5 of 5 stars Reviewed 1 week ago

Just got back from spending 5 days at the Ritz Carlton in Sanya. As an American that works in China, it was a great and quick get a way to spend sometime in paradise and to see the sun. I have been able to stay in some of the great resorts in the States, but I have never received better... More 

Was this review helpful? Yes
Hong Kong, China
Contributor
16 reviews 16 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a business retreat. Check-in was fast and efficient, rooms was well appointed with a nice patio with lounge chairs. Bed and shower comfortable and wifi was strong. The gym was nice and staff very helpful. We ate at the Italian restaurant as well as the seafood restaurant by the beach and food was very good at both... More 

Was this review helpful? Yes
Hoss V, General Manager at The Ritz-Carlton Sanya Yalong Bay, responded to this review

Dear Valued Guest, Thank you for leaving your comment on the Trip Advisor community. I am delighted to read that you managed to enjoy the our personalized service & facilities while here on a short business retreat. It makes me proud to read that our Ladies & Gentlemen took great care of you in the various areas including the Gym.... More 

Charlotte, North Carolina
Contributor
20 reviews 20 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed December 5, 2014

I recently stayed at the Ritz Carlton in Sanya and was so horribly disappointed by the service and standards. We were used to Ritz Carlton service after staying at so many of their properties, but we found the service and attention to detail at this hotel to be so basic. When we had a terrible meal, we asked to speak... More 

Was this review helpful? Yes 2
Ivy F, General Manager at The Ritz-Carlton Sanya Yalong Bay, responded to this review

Dear Valued Guest, Thank you for leaving your comment on the Tripadvisor community. I apologies for the inconveniences you faced while staying with us at the hotel in September. The management team at the hotel is always available to meet our guests at any point in time during the stay. I personally make it part of my daily routine to... More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 4, 2014

From the moment I entered the Ritz- Carlton Sanya, I could tell It was going to be a special experience. We were warmly greeted with an orchid necklace and escorted to our private check- in desk. They staff instantly recognized my Marriott Rewards Gold Status and informed me that I had been upgraded to an Oceanview Club room and that... More 

Was this review helpful? Yes
Ivy F, General Manager at The Ritz-Carlton Sanya Yalong Bay, responded to this review

Dear Valued Guest, Thank you for leaving your valuable feedback on the Trip Advisor community. I’m delighted to know that our Ladies & Gentlemen took good care of you during your stay. It’s our endeavor to create unique, memorable and personal experience for our guests. I’m very sorry to know that you were not received the warm greeting when you... More 

Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 29, 2014

Weekend away from HK. Only a bit more than an hour's flight, which is affordable. Agree with most of the comments that rooms are very basic, but I never spend too much time in my room, so it doesn't bother me much. The hotel itself is huge, absolutely huge. I can spend 3 days in the hotel itself without getting... More 

Was this review helpful? Yes 1
Ivy F, General Manager at The Ritz-Carlton Sanya Yalong Bay, responded to this review

Dear Valued Guest, Thank you for leaving your valuable feedback on the Trip Advisor community. I’m delighted to know that you enjoyed our swimming pool, the beach and hammock during your weekend staying. We always pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm, relaxed yet refined ambience. Thank you very... More 

Hong Kong, China
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 25, 2014

It is probably unfair to be too critical of the Ritz-Cartlon in Sanya, the hotel itself is fine, and we had no complaint about the room, although it was quite basic and bare. But the experience reminded us of what it is like to travel to a resort which is focused on the domestic Chinese market. As linguistically-challenged English-speaking travellers... More 

Was this review helpful? Yes 2
Ivy F, General Manager at The Ritz-Carlton Sanya Yalong Bay, responded to this review

Dear guest, Thank you for leaving your valuable feedback on the Trip Advisor community. I apologies for the inconveniences you faced while staying with us at the hotel. It is my endeavor to ensure that each and every guest who comes to stay with us has a memorable experience. I have reviewed your comments with my team to ensure we... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 5, 2014

Awesome rooms and personalized service. This was the place I brought my family to celebrate my little boy's birthday every year since 3 years ago. A room connected with the pool plus a bay vies room will be more than perfect. Will re-visit next May!

Was this review helpful? Yes
Beijing, Beijing, China
1 review
5 of 5 stars Reviewed October 4, 2014

We stayed for one week in the Ritz Carlton Sanya at the beginning of September and had a fantastic time. Our deluxe sea view room on the 5th floor was overlooking Yalong Bay and offered a great view over the sea. The interior was modern and like the rest of the property spotless.The whole hotel is designed very open and... More 

Was this review helpful? Yes
Erdos
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2014

we stayed here for 2 days during our honeymoon in The Ritz-Carlton,sanya, and absolutely loved it!especially in the Italian restaurant-Sofia, romantic decorate, delicious food, the high quality service,deeply touched my heart, We will be back!

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Ritz-Carlton Sanya Yalong Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton Sanya Yalong Bay

Address: Yalong Bay National Resort District, Sanya 572000, China
Phone Number:
Location: China > Hainan > Sanya > Yalong Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton Sanya Yalong Bay 5*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Agoda, Orbitz, Despegar.com, Travelocity, Ctrip TA, TripOnline SA, Odigeo and Tingo so you can book your The Ritz-Carlton Sanya Yalong Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ritz Carlton Hotel Sanya
Ritz-Carlton Sanya
Ritz Sanya
The Ritz-Carlton Sanya Yalong Bay Hainan
Hotel Style:
#1 Business Hotel in Sanya
#3 Romantic Hotel in Sanya
#3 On the Beach Hotel in Sanya
#4 Luxury Hotel in Sanya
#4 Spa Hotel in Sanya
#8 Family Hotel in Sanya
#72 Best Value Hotel in Sanya

564 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (504)
Viewed
Hotel & grounds (33)
Viewed
Pool/beach area (29)
Viewed
Bathroom (3)
Viewed
Room/suite (31)
Viewed
Dining (11)
Viewed
Family/play areas (1)
Viewed
View from room (11)
Viewed
Business center/function rooms (1)
Viewed
3:11
Videos (1)
Viewed
Other (383)

Management photos: Courtesy of the property manager

Viewed
All management photos (60)
Viewed
Room/suite (2)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (4)
Viewed
Other (50)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay