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All 1,008 Sanya hotels

The Ritz-Carlton Hotel Sanya

5.0 of 5 Hotel   |   Yalong Bay National Resort Area, Sanya 572000, China
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The Ritz-Carlton Hotel Sanya
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Ranked #2 of 1,008 hotels in Sanya
Certificate of Excellence 2013
A recent review
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1,345 people have reviewed this hotel

Traveler rating
    812
    465
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    9
    8
See reviews for
63
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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guangzhou
Contributor
18 reviews 18 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our second time at the hotel. Staff is great, quality and the rooms and grounds are also great. The only question on whether to come back again or not are the service prices. 10usd for one scoop of ice cream at the lobby bar, are you kidding me?? Over 250usd for a very simple dinner for two at the beach... More

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The Ritz-Carlto... S, General Manager at The Ritz-Carlton Hotel Sanya, responded to this review

Dear Guest Norbertghz, Thank you for taking your time to share your valuable feedback about your recent stay at The Ritz-Carlton, Sanya. I highly appreciate your positive comments about our ladies and gentlemen, service quality and condition of rooms as well as our grounds. With regard to the pricing in our outlets and spa, in general our prices are aligned... More

Hong Kong, China
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 3, 2014

Just back Hong Kong from Sanya Ritz Carlton. We had a fantastic stay, Resort just beautiful, gardening, pools, beach, food & beverage outlet are six stars. Started with warm welcome at the front, helpful staffs at reception, porter bring bags to our room, can see all are well train, big thanks to the managements. We stayed in a normal deluxe... More

Was this review helpful? Yes 3
New York City, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 17, 2014

My husband and I had a wonderful stay at the Ritz Carlton Sanya in December. I would like to say, without hesitation, that this hotel is among the elite hotels which set the standards for deluxe world class service. We travel extensively for both business and pleasure and frequently reside at those hotels known as the 6 stars of service.... More

Was this review helpful? Yes 1
The Ritz-Carlto... S, General Manager at The Ritz-Carlton Hotel Sanya, responded to this review

Dear guest, Thank you for sharing your wonderful review of our property with the Trip Advisory community. I am thrilled you enjoyed the amenities and services. We strive to be your “home away from home” when traveling and hope to welcome you back again soon. Sincerely, More

Vale, Oregon
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 12, 2014

This not just a Ritz Carlton Hotel, but a Beautiful Resort!!!!! Rooms and baths are huge and luxurious!!! But what stands out above all this is the service!!!! I hurt my foot during our stay and they took exceptional care of me!!! They drove us to hospital, stayed in the room as interpreters even while getting stiches, Came to our... More

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STL, MO
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 29, 2013 via mobile

Absolutely beautiful property, with spacious rooms. Was there for business meeting. Had been told Sanya is Asia's Hawaii. I have to say that the beaches and water do not compare in any way to Hawaii but if you find yourself in Sanya, this is the place to stay. No place to buy drinks/snacks other than the crazy expensive mini bar... More

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Singapore
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 29, 2013

We stayed 3 nights at the hotel this Christmas and had a thoroughly enjoyable time. We booked a deluxe ocean view room and was allocated a room on the 7th floor overlooking the Yalong Bay. The view is excellent. We chose a twin bed room which comes with 2 Queen beds. The room is rather big and it comfortably held... More

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Hong Kong, China
Contributor
13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 26, 2013

-Amazing view, room, sand, swimming pools, spa and restaurant. -Great for a relaxing, weekend trip and such a quick flight over from Hong Kong and Shanghai, packed with mainland tourists, no wonder that the hotel can command eye popping rates over the peak seasons! - Service again can be better, but again I know that the service industry is still... More

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sydney
Contributor
16 reviews 16 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 25, 2013

This is physically a beautiful resort. What made our stay so good was the quality of the staff - so many of them make such an effort to get to know you. Special mention to 2 Club Lounge staffers Wit Wang and Bipin and Recreations person Anna who are exceptionally nice people deserving of very high praise. Yes there are... More

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Hong Kong, China
1 review
5 of 5 stars Reviewed December 15, 2013

Had a wonderful time at our first visit to Sanya. The staff and managers took really good care of us catering to all our needs making our trip even more comfortable. We had a grand welcome with beautiful garlands with fresh coconut water. The rooms were clean and the environment was beautiful. We did not have to go out of... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2013

have just come back after 4 days .a superb hotel with immaculate rooms a stunning buffet breakfast and delicious cantonese restaurant.however the star of the show was jack the barman.i had a big fall and severely grazed my foot. each night jack cleaned the wound with the care of a trained doctor and his energy behind the bar until the... More

Was this review helpful? Yes 1

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Additional Information about The Ritz-Carlton Hotel Sanya

Also Known As:
Ritz Carlton Sanya
Ritz Carlton Hotel Sanya
Ritz Sanya
Ritz-Carlton Sanya
Sanya Ritz
Sanya Ritz-Carlton
The Ritz-Carlton Hotel Sanya Hainan
Address: Yalong Bay National Resort Area, Sanya 572000, China
Phone Number:
Location: China > Hainan > Sanya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Sanya
#2 On the Beach Hotel in Sanya
#2 Luxury Hotel in Sanya
#4 Family Hotel in Sanya
#77 Best Value Hotel in Sanya
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton Hotel Sanya 5*
Official Description (provided by the hotel):
We offer 450 rooms with ocean, mangrove and lagoon view, including 66 rooms and suites in club level, 33 villas with private plunge pool. Eight dining outlets ”will please discerning palates with signature favorites, seasonal offerings and even personalized dishes and beverages. We also feature a 30,000-sq.-ft. spa and fitness center with 24 treatment rooms; operated by world-renowned ESPA. ... more   less 
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