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All 547 Haikou hotels

Sheraton Haikou Resort

4.0 of 5 Resort   |   No.199 Binhai Avenue, Xiuying District, Haikou 570311, China
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Sheraton Haikou Resort
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Ranked #2 of 547 hotels in Haikou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
PablosDad Beijing, China
  • Reviews (434)
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434 people have reviewed this hotel

Traveler rating
    157
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • Chinese (Simplified) first
  • English first
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English first
Beijing, China
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Pros :The breakfast was VERY nice. There are many hotsprings where you can relex, and it was great for me. The room was spacious and clean, up to my expectation. Cons:Location is nice if you have a car, but otherwise it can be hard to walk to the city centre. In general, it was a very nice experience staying here.

Was this review helpful? Yes
Stephanie Z, Public Relations Manager at Sheraton Haikou Resort, responded to this review

Dear Guest, Thank you for the great review of our hotel! Your satisfaction means a lot to us and we’re pleased to know that you were well taken care of during the stay. We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Ella Gao More

Hong Kong, China
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 9, 2014

Week end trip with friends. Good check in experience, the staff was great, he greeted us by eye contact and smile from our entrance into the hotel, some distance from reception. Sea view Room was nice with a direct lift to Pool. Sea was very disappointing. Water smelly and a construction site was facing the beach... No chairs on the... More

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Stephanie Z, Public Relations Manager at Sheraton Haikou Resort, responded to this review

Thank you so much for your review and sharing your experience with us. We appreciate your valuable comments as your comments is the key to our continuous improvement. Thank you again for taking time to review us and we are certainly looking forward to welcoming you back to Sheraton Haikou Resort again for a renewal experience in the future. More

Cleveland, Ohio, United States
Top Contributor
69 reviews 69 reviews
69 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed June 2, 2014

OK, let's start by saying there are not any nice hotels in Downtown Haikou. The most important thing you need to keep in mind if you are not driving yourself is that this Sheraton is VERY far away from probably everything in Haikou. It is 30 minutes away from the famous Qilou area. Getting a cab is a DISASTROUS experience... More

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Contributor
12 reviews 12 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 12, 2014

I along with my business friend stay in this hotel and found service is better then last year another point I asked for Wi Fi in the room initially they refused my request then I remind them that lobby manager promised to provide in the next visit, finally they provide after tough fighting I fail to understand why they are... More

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Portland, Oregon
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 11, 2014

The service I received in this hotel is truly outstanding, from the front desk, room service to the bell man. The restaurants are a bit over priced, but the quality of food is quite good. The room is small, and the location is pretty far from the city. The beach is really not for swimming, but at least there are... More

Was this review helpful? Yes 1
Shanghai, China
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 10, 2014

My husband, my 2 kids and I went here for the october break. I booked very last minute as 3 days before we couldn't go on our original trip for personal reasons. And in that hurry as it is super expensive here in the October break I didn't realise that Haikou was not near Sanya (not smart, I know!) but... More

Was this review helpful? Yes 2
Miami, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 30, 2013

You can tell the hotel has aged. Great Restaurant, very very slow internet expensive for what you get. The free internet in the lobby was faster then the charge rate in the room. No WiFi in our room, only cable connection. Nice to be so far from the city. The beach was not so clean. Friendly staff.

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Contributor
15 reviews 15 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 26, 2013

Stayed 5 nights; food was excellent throughout the day in the main restaurant and the staff were very friendly and very humble and extremely helpful. At the back you have a few miles of beach where a stroll at sunset is idyllic. I would highly recommend the place for business or leisure.

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Oslo, Norway
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 28, 2013

Far from town so you must take taxi, not to expensive but strange meter system, you make deal of the ride cost and do not care of meter, to airport 120 and downtown about 60. The is a American style resort hotel - large, spacious, comfortable and functional. Restaurant tried to make nice food. It has a large pool and... More

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HK
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 7, 2013

I was visiting friends who had a conference training today at Shearton haikou. I was shocked to find that they allow a gang of taxi drivers with north Chinese accents to park near the lobby exit and demand double the taxi fare to go into town. I complained the the lobby manager named Boris, who said ''I am new here... More

Was this review helpful? Yes 4
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Additional Information about Sheraton Haikou Resort

Address: No.199 Binhai Avenue, Xiuying District, Haikou 570311, China
Location: China > Hainan > Haikou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton Haikou Resort 4*
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Also Known As:
Sheraton Haikou Hotel Haikou
Haikou Sheraton
Sheraton Haikou Resort Hainan, China

104 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Top resorts Hotel in Haikou #2 Luxury Hotel in Haikou #2 On the Beach Hotel in Haikou #2 Spa Hotel in Haikou #11 Best Value Hotel in Haikou
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Number of rooms
341

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  • At what time does the pool open each day?

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