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Hainan Junhua Haiyi Hotel

No.18 Wenhua Road, Haikou, China (Formerly Meritus Mandarin Haikou)
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1 room 1 guest
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160 Reviews from our TripAdvisor Community

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Traveler rating
    28
    104
    25
    3
    0
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6
Couples
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5
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (160)
  • Mar-May only
    (38)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (32)
All months
Emmen,
Level Contributor
147 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 stars Reviewed December 22, 2013

I stayed here for two nights, at the start of 1 week Hainan stay. The idea was to stay in Haikou for 3 or 4 nights en then move to Sanya. But the hotel ambiance did not persuade me to stay longer then 2 nights. The hotel actually was hard to recognize from the street, since there was no exterior... More 

Was this review helpful? Yes
Susan S, Manager at Hainan Junhua Haiyi Hotel, responded to this review

Thank you for staying at Hainan Junhua Haiyi Hotel (Formerly Meritus Mandarin Haikou) and taking your time to share your experiences with us. We apologized for the inconvenience for you to recognize Hotel building, and now Hotel already refresh the exterior sign with new name which is clear and easy to find. We thank you for your very detail comments,... More 

Beijing
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 2, 2013

Good location near the city center where u can get almost everything within walking distance. Looks and feel a little old but the great service attitude of the staff makes the stay worth it. Excellent chicken rice at the café and good ambience at the lobby bar. Would recommend this hotel to anyone staying in Haikou as the service is... More 

Was this review helpful? Yes 1
Susan S, Manager at Hainan Junhua Haiyi Hotel, responded to this review

Dear guest, thank you for staying at Hainan Junhua Haiyi Hotel (Formerly Meritus Mandarin Haikou) and share your nice experiences with us. We will try our best to maintain the excellent quality to all our guest! We look forward to seeing you soon. ------ Susan Su More 

Shanghai
1 review
3 of 5 stars Reviewed August 16, 2013

The oldest international hotel in the city - and it looks like it. In need of a renovation but overall stay experience was good. Location is excellent as there are many food choices nearby. Easy access to many attractions too. I stayed here and enjoyed the genuine services rendered by the staff here. Chicken rice is one of the must... More 

Was this review helpful? Yes
Susan S, Manager at Hainan Junhua Haiyi Hotel, responded to this review

Dear guest, thank you for staying at Hainan Junhua Haiyi Hotel (Formerly Meritus Mandarin Haikou), and taking the time to share your valuable experiences with us. I am so delighted that you enjoyed your stay here, and satisfied with our service and chicken rice. We look forward to seeing you soon. ----- Susan Su More 

Shanghai, China
Level Contributor
208 reviews
179 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
3 of 5 stars Reviewed July 11, 2013 via mobile

The first thing that hit me when I got to the room was the strong mold smell this is common in hotels in the hot tropical areas like Haikou and guangzhou but when I saw the bathroom and shower with the big mold stains I understood this was a different story completely. At check it they tried to charge me... More 

Was this review helpful? Yes 2
carrielee l, Manager at Hainan Junhua Haiyi Hotel, responded to this review

Thank you for your kind comments and feedbacks. We will carry out renovation project soon and welcome back to experience our Asian Grace, Warmth and Care next time you come to Haikou. Have a nice day  More 

Vancouver
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 28, 2013

It is prime swimming season and there was a storm last week. The Engineers can't figure out how to adjust the chemicals and clean the pool properly. When they do scrub it down, they miss a bunch of spots around the lights and stairs. Clearly a poor effort. I swam in the indoor pool today and the water is so... More 

Was this review helpful? Yes 1
carrielee l, Manager at Hainan Junhua Haiyi Hotel, responded to this review

Thank you for your kind comments. We’ll convey the message to concerned departments to make improvement. For your information, our renovation project will start very soon, welcome to Meritus and experience Asian Grace, Warmth and Care next time you come to Haikou. Sincerely we wish you a nice day! More 

Singapore
Level Contributor
60 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed March 20, 2013 via mobile

I stayed a Club room so my expectation is if a much higher level. There was a rusty cloth hanger inside the cupboard. They do not serve alcoholic drinks and dinger food throughout the day in the Club Lounge. Now the plus points. Though the equipment in the gym is limited, they are of a good quality. In addition to... More 

Was this review helpful? Yes 1
carrielee l, Manager at Hainan Junhua Haiyi Hotel, responded to this review

Thanks for your kind comments and great support to Meritus Mandarin Haikou. Executive Club room guests are entitled to a bunch of excluded benefits, including daily Happy Hours at 21/F Meritus Lounge from 17:30 to 19:30 with complimentary drinks and snacks for your enjoyment. Look forward to welcoming you back! More 

Haikou
1 review
3 of 5 stars Reviewed January 6, 2013

My only experience of this hotel is the Lobby bar and Chatterbox restaurant. Both provide good, friendly service, good food and drinks in a pleasant environment. Unfortunately, however, the non smoking policy mentioned by a previous reviewer (gemsintheworld) seems not to be enforced an more. Of the 12 tables occupied in the lobby bar on my visit, 8 had guests... More 

Was this review helpful? Yes
carrielee l, Manager at Hainan Junhua Haiyi Hotel, responded to this review

Thank you for your kind appreciation of our food and service. Regarding the smoking guests, we will make more efforts to help them realize how important it is for the health of themselves and others. All the best to you and look forward to welcoming you back again. More 

Singapore
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 17, 2012

Its a good hotel considering the money that you pay. Room is clean but small. Not sure if its the same room you get when you make the booking. Air-con is too cold. I adjusted it to 30 degrees and still found it cold. May be the adjustments don't work. As stated elsewhere, its not very close to the airport...... More 

Was this review helpful? Yes 1
carrielee l, Manager at Hainan Junhua Haiyi Hotel, responded to this review

Thank you for your kind feedback. We’ll keep improving both hardware and software of the hotel. And thanks for loving our concierge staff. We are always delighted to be at your service. Sincerely we wish you a Merry Christmas & Happy New Year and we look forward to welcoming you back again! More 

Inverness Scotland
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed December 1, 2012

Since last visit a year ago, and not reviewed then, Wifi had been added, and works well considering its China, changes in the kitchen are also well noted, service in the hotel as usual is smile and resolve.. attitude..... Though in China, here English is improving, rendering the stay of non Chinese speakers like myself just that bit more easier.... More 

Was this review helpful? Yes 1
carrielee l, Manager at Hainan Junhua Haiyi Hotel, responded to this review

Thank you for your kind review and appreciation. We will continue to deliver service from the heart and make sure you feel Asian grace, warm and care every time you meet, dine or stay. We look forward to welcoming you back again! More 

Gloucester, United Kingdom
Level Contributor
55 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed September 22, 2012

This is the 2nd time I have stayed in this hotel and feel it has sadly gone downhill, since my previous visit last July 2011. The checkin was very quick and efficient, with a Bellboy to take my luggage up to my room, but on entering the room, the smell that greeted me was horrendous, there was a wet yellowish... More 

Was this review helpful? Yes
carrielee l, Manager at Hainan Junhua Haiyi Hotel, responded to this review

Thank you for staying with us at Meritus Mandarin Haikou. Your valuable comments are much appreciated. To improve staff language skill, we have scheduled English training starting from 15 Oct. We look forward to welcoming you back again  More 

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