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Sheraton Zhongshan Hotel

Certificate of Excellence
4.5 of 5
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North of Qijiang Park, No.28 Xidi Road, Shixi District, Zhongshan 528403, China
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1 room 1 guest
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Sheraton Zhongshan Hotel
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122 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Irvine, California
Level Contributor
57 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed June 15, 2015

Overall, this property was nice and I suspect the best place to stay in the area. However, I do have somewhat high expectations and the comfort of the bed was disappointing. It was hard and the springs were loud - not the sweet sleeper I'm used to. Also, the fire system monitor is located on the ceiling right above the... More 

Was this review helpful? Yes
Susan G, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest,thanks for your sharing.Sorry for your unhappy experience in our hotel,we appreciate your suggestions and will keep improving to create a perfect experience for all guests.Waiting to see you next time! More 

Toronto
Level Contributor
141 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 stars Reviewed June 6, 2015

We stayed here as part of our Sinorama tour of China. Good location not far from the western style shopping area that was fun to explore. Spacious rooms with a nice view of the city and good food. There is a karaoke place just next store and inside the hotel that was a lot of fun, and apparently very affordable... More 

Was this review helpful? Yes
Susan G, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest,thank you for chosing Sheraton Hotel Zhongshan.It`s our honor knowing that you enjoyed your stay with us.Sheraton Hotel Zhongshan located in the center of Zhonghsan, close to Qijiang Park with quiet environment.We are the best choice for you in Zhongshan,looking for your next stay with us! More 

Hong Kong, China
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 27, 2015

I and my wife stayed in this hotel for two nights and celebrated my birthday there. As a SPG platinum member, my room was upgraded to a suite with complimentary access to the club lounge. Thanks a lot to the reservation staff (and also the delicious birthday cake)! Services of the hotel remained at a very high standard as before.... More 

Was this review helpful? Yes 1
Susan G, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest, thanks for your share and praise. We are glad to hear that you are satisfied with our service. We are looking forward to your next stay. More 

Winnipeg, Canada
Level Contributor
311 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed May 15, 2015 via mobile

Great location near the shopping area. Beautiful at night. Very comfortable beds and perfect shower. The view from our room on the 22 floor was magnificent (especially at night). The breakfast was excellent.

Was this review helpful? Yes 1
Susan G, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest,thanks for your share and praise.We are glad to hear that you are satisfied with us.We are looking forward to your next stay. More 

China
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 29, 2015

Stayed here while in zhongshan on business. The hotel was clean, the staff was friendly and the bed was comfortable. Can't ask for much more I guess for one night. I was a bit disappointed in the rather high rate, the wifi not being free and the breakfast not being included.

Was this review helpful? Yes
Susan G, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest,thanks for your sharing. We are glad to hear that you are satisfied with hotel and your service suggestions are important to us. We will keep improving, waiting to see you next time! More 

Johannesburg, South Africa
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 28, 2015

I have stayed at this hotel before and it's reasonable value for money. The rooms are very good and the pool a good size. Although this is common in China, the cleanliness of the Sheraton is not typical unfortunately. However, just because the stay was not booked through the Starwoods website no free WiFi was provided despite being a Starwood... More 

Was this review helpful? Yes
Susan G, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest,thanks for your sharing. We are glad to hear that you are satisfied with hotel and your service suggestions are really important to us. We will keep improving, waiting to see you next time! More 

Santa Clara, California
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed April 22, 2015

I only stayed here for a night as I was on a business trip and spent most of my time elsewhere but I loved the location and my room. The view was amazing overlooking the river. Clean and modern. I had lounge access but ended up getting room service breakfast which was good. I got back to hotel too late... More 

Was this review helpful? Yes
Susan G, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest, thanks for your sharing and praise. We are glad to hear that you are satisfied with our service. And we are looking forward to your next stay. More 

Hong Kong, China
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 9, 2015

The room is spacious. The service is fine. Basically a good choice for business travel. The downside is that their business is too good. So the lift and lobby is always crowdy. And ocassionally you will see people smoking in non-smoking area. Fortunately all these will not affect you once you are back to your room. The view is nice... More 

Was this review helpful? Yes
Sheraton Z, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest,thanks for your sharing and praise. We are glad to hear that you are satisfied with us and your suggestions are really very important to us, we will keep improving. Waiting to see you next time! More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 4, 2015

You might find my review a bit picky, but for those who set the expectations on 5-star hotel I believe you would find it useful. My first business trip to Zhongshan and honestly has high expectations on this hotel. Check-in staff who serviced me were inexperienced and couldn't communicate with me in English. However; a more experienced staff stepped in... More 

Was this review helpful? Yes 1
Susan G, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest,thank you for choosing Sheraton Zhongshan Hotel!Your any comments is very important for us and we will report it to relevant departments. We are looking forward to your next stay! More 

Hong Kong
Level Contributor
93 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed February 8, 2015

I had a little walk nearby, you can find a 7-11 and bus station (to Hong Kong) after a 5-minute walk. If you take another 7 minutes by crossing the bridge over the river from another direction, you can arrive at a walking street with many shops and a wet market. The hotel is new and good.

Was this review helpful? Yes 2
Susan G, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest,thanks for your share and praise.We are glad to hear that you are satisfied with us.We are looking forward to your next stay. More 

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