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Sheraton Zhongshan Hotel

Certificate of Excellence
North of Qijiang Park, No.28 Xidi Road, Shixi District, Zhongshan 528403, China
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Sheraton Zhongshan Hotel
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140 Reviews from our TripAdvisor Community

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Hong Kong, China
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice building but nothing special. Rooms are good, clean and the heating in the room is working (it's extreley cold outside) In the gangway, the entrance all and even in the restaurant it is extremely cold. I know better and warmer places in Zhongshan, certainly for this price. English language skills are far below average; seeral Chinese hotels perform better!... More 

Helpful?
Thank Lecram01
Flower L, Online Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest,thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us.We will give feedback to relevant departments and keep improving,looking forward welcoming you again and experiencing our improvement. More 

Jacksonville, Florida
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 29, 2015

This is a beautiful hotel but way overpriced in my opinion. After charging over $160 per night they still stiffed me with a 60RMB charge for internet/wifi. Breakfast buffet was above average but also another steep charge. Views and room amenities were excellent. Staff struggled with English.

Helpful?
Thank Mark H
Flower L, Online Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest,thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us.We are sorry that in room WiFi is not free and charged RMB60/day, RMB30/hour,hotel offers free WiFi in public area like in Lobby and Feast Restaurant.If you would like to enjoy free WiFi in room, welcome to make reservation through hotel website sheraton.com/zhongshan or SPG.com and free register... More 

Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 10, 2015

it's difficult to find a descent hotel in zhongshan except this one. the location is good, just next to the river and the park. and quite near one of the shopping center, so easy to find local food. and quite near to the bus station to Shenzhen, HK, Guangzhou, etc. Only choice in Zhongshan.

Helpful?
1 Thank 张 旭
Flower L, Online Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest, thanks for your share and praise. We are glad to hear that you are satisfied with our service. We are looking forward to your next stay. More 

Melbourne, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 3, 2015

A bit of a belated review, but I stayed here in July 2014 and found the hotel to be excellent. Friendly staff with good English skills. Top notch rooms, comfy beds and cable tv channels. Transfers to the ferry terminal were handy and on time. Great view from the higher levels, got to see a great thunderstorm from my room... More 

Helpful?
1 Thank Daniellafella
Flower L, Online Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest,thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us.Spacious and comfortable room,advantageous location, quiet and beautiful environment are our highlights.We will give feedback to relevant departments and keep improving, waiting to see you next time! More 

Langley, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 18, 2015

This hotel was really beautiful, our room was lovely and our view spectacular. After a long day we just sat in our room looking out at the wonderful view and lights of the city.We were told our dinner would be wonderful with shrimp, crab and steak. I am afraid it was very disappointing, the meat as tough as shoe leather!... More 

Helpful?
1 Thank tanyatips2015
Flower L, Online Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest,thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us.We will give feedback to relevant departments and keep improving,looking forward welcoming you again and experiencing our improvement. More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 18, 2015

the hotel is beautifull. restaurant has great food. the personal try their best to talk in english. rooms are big and confortable, great bed 6 pillows. The only strange thing is the glass between the tub and the room. It has a great view to the canal. but the blocks around it are not very nice.

Helpful?
1 Thank gdj s
Flower L, Online Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest, thank you for your share and comment. We create a perfect experience for guests. Hotel located in the north of Qijiang Park. We wish to see you next time. More 

Toronto
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 17, 2015

Luxurious room and excellent facilities. The hotel is easy walking distance to shopping and restaurants. Dinner buffet had wide range of choices and excellent food, with meats grilled while you watch. Breakfast buffet was also superb. Paid wi-fi in room but free in the lobby.

Helpful?
Thank Ken20
Flower L, Online Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest, thanks for your share and praise. We are glad to hear that you are satisfied with our service. We are looking forward to your next stay. More 

Beirut, Lebanon
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 10, 2015

The positives first: - Firstly my flight got delayed and i didn't show up for my first night, the hotel didn't charge me for that night. I really appreciated that from the management, many thanks to them - The staff is great and very helpful, special thanks to Kelvin Wen from the concierge, they helped me out several times during... More 

Helpful?
Thank Kamikazelb
Flower L, Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest,thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us.Spacious and comfortable room,advantageous location, quiet and beautiful environment are our highlights.We will give feedback to relevant departments and keep improving, waiting to see you next time! More 

Montreal
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 10, 2015 via mobile

I would definitely go back to this hotel! This hotel seems brand new and it is spotless. I thought the design was good and that the view was great! Some of the food is extremely good and some need work. The staff has a bit of a hard time with English so expect a challenge but I did not think... More 

Helpful?
Thank Marie N
Flower L, Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest,thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us.Spacious and comfortable room,advantageous location, quiet and beautiful environment are our highlights.We will give feedback to relevant departments and keep improving, waiting to see you next time! More 

Zhuhai, China
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 8, 2015

The standard Sheraton experience is all here, I often stay in this chain for work around South China. The rooms are very nice and large with the comfortable bed, t.v. and choice of pillows and well supplied spotless bathroom. The breakfast buffet too is fine and has a good selection but the egg station seems to get too busy in... More 

Helpful?
Thank Chris L
Flower L, Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest,thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us.Spacious and comfortable room,advantageous location, quiet and beautiful environment are our highlights.We will give feedback to relevant departments and keep improving, waiting to see you next time! More 

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