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Sheraton Dameisha Resort

#17 of 2,184 Hotels in Shenzhen
Certificate of Excellence
No.9 Yankui Road, Dameisha, Yantian District, Shenzhen 518083, China
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Sheraton Dameisha Resort
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962 Reviews from our TripAdvisor Community

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Singapore, Singapore
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As a SPG Gold, I was upgraded to a sea view higher floor and check in procedure was a breeze. The views was good and the pools were well maintained. I just found it odd that the bed was facing the balcony and not the TV. I had lunch at the restaurant and the food was average and pricey. I... More 

Helpful?
Thank jt089089
Sheraton_DMS, General Manager at Sheraton Dameisha Resort, responded to this review

Dear jt089089, We would like to thank you for staying with us at the Sheraton Dameisha Resort and we are happy to learn from your online comment that you had an enjoyable stay with us. We are delighted to see your compliments for the check-in efficiency and swimming pools maintenance, which we truly value and appreciate very much. I will... More 

New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 27, 2015

We have stayed at this hotel for 2 nights and it was really an amazing experiences. Indeed, the facilities was great and services was fabulous. We love this hotel very much. Hotel was only 20 mins to downtown and beach was so beautiful.

Helpful?
Thank Alex M
Sheraton_DMS, General Manager at Sheraton Dameisha Resort, responded to this review

Dear Alex M, We would like to thank you for staying with us at Sheraton Dameisha Resort and we are happy to learn from your online comment that you had a very enjoyable stay with us. We are delighted to see your compliments for our facilities, services, location and beach, which we truly value and appreciate very much as it... More 

Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed December 8, 2015 via mobile

The service of the hotel is generally ok, staff is friendly, parking is easy. And the view of the hotel is really gorgeous. However, the breakfast is soooooo poor. They have the worst croissant, not fresh. I took a picture of the chocolate croissant I had to remind me, never eat there again! Also The refill is as slow as... More 

Helpful?
Thank 张 旭
Sheraton_DMS, General Manager at Sheraton Dameisha Resort, responded to this review

Dear 张旭, Thank you very much for choosing to stay with us at Sheraton Dameisha Resort to spend your vacation recently! We are happy to learn from your online comments that you enjoyed the service from our staff as well as the parking area. At the same time, I am very sorry to learn that you were disappointed about buffet... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 9, 2015

The hotel room, restaurants, lobby, etc, were spotless. At one point I misplaced some reading glasses (don't know where in the hotel I left them), and I spoke to Niki, a young employee in the lobby. I explained what I was looking for, showed her pictures of the pattern and type of glasses I was missing, and within about 2... More 

Helpful?
Thank RickAMD
Sheraton_DMS, General Manager at Sheraton Dameisha Resort, responded to this review

Dear RickAMD, We would like to thank you for staying with us at Sheraton Dameisha Resort recently. We learned from your online comments that you had a really fantastic stay here with us. We are delighted to see your compliments for our services and products, which we truly value and appreciate very much as it greatly assists us in our... More 

Melbourne, Australia
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 4, 2015

This hotel is right up there with the good 5 star hotels around the world. Magnificent pool and beach area, very accommodating staff (Stephane the head of food and beverage is a star), food is very good and prices are reasonable. There is not a lot to see outside the resort but for few days R and R within the... More 

Helpful?
Thank Audacious S
Sheraton_DMS, Manager at Sheraton Dameisha Resort, responded to this review

Dear Audacious S, We would like to thank you for staying with us at Sheraton Dameisha Resort recently. We learned from your online comments that you had a very enjoyable stay here with us, from the swimming pool to the food, and our staff’s service. We are delighted to see your compliments for our services and products, which we truly... More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 1, 2015

We were here to participate in the China cup, an international yacht race......and boy oh boy, does the hotel pull out all the stops to entertain , feed and "water" their sailing guests. The food and Beverage manager Stephan ,is amazing....he appears to be everywhere at once! Checking everything is correct and everyone enjoying themselves, he coped with rain washing... More 

Helpful?
1 Thank sue c
Sheraton_DMS, General Manager at Sheraton Dameisha Resort, responded to this review

Dear sue c, We would like to thank you for staying with us at Sheraton Dameisha Resort “ by chance” during the China Cup Regatta event. We learned from your online comment that you had a very enjoyable stay here with us, from the bathroom to the pool, and the lovely food. We are delighted to see your compliments for... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 25, 2015

I went there with my family for a vacation. As u may know, China doesn't allow anyone to play Line, Facebook, etc, but at this hotel you can play Line and Facebook. The lobby is very huge and the views from the lobby were amazing. The rooms are quite large and the bathrooms are amazingly beautiful. There are two sinks,... More 

Helpful?
Thank Som v
Sheraton_DMS, General Manager at Sheraton Dameisha Resort, responded to this review

Dear Som v, Thank you very much for choosing to stay with us at Sheraton Dameisha Resort to spend your vacation recently!We are happy to see in your online comments that you like our Resort lobby view and the guest room very much. While I am also most disturbed to learn of your disappointments caused by the in room safe... More 

Guangzhou
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 1, 2015

The pool and beach are fantastic but the lustre is quickly dissipated by the decidedly substandard service levels. Apart from the Feast Restaurant, where the service is excellent, staff generally appeared to be undertrained and struggled to understand and seemed to be technically lacking. Room service was a major challenge and the staff seemed to have little awareness of what... More 

Helpful?
Thank Garrickfromsouthafri
Sheraton_DMS, General Manager at Sheraton Dameisha Resort, responded to this review

Dear Mr. Philp, Please accept our sincere apologies for the lack in services and any inconveniences have been caused during your recent stay. Unfortunately I missed the opportunity to meet you in person before your departure, I was most disturbed to learn of your unpleasant experiences you encountered during the stay. Please be assured that hotel management team have taken... More 

Guangzhou, China
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 8, 2015

Our stay was great,the property is very nice with all the details ,amazing lobby overlooking the pools and beach, a lot of comfortable lounges,personnel attentive ,good beverage and food service. The view from our balcony just like our dream,emerald waters and misty islands,same from the pools. I read many comments about delays and overcrowding ,perhaps we chose the right weekend... More 

Helpful?
Thank AliciaCecilia
Sheraton_DMS, General Manager at Sheraton Dameisha Resort, responded to this review

Dear AliciaCecilia, Thank you for choosing to stay with us during the recent holiday and thank you for your kind comments. I am delighted you had a relaxing and enjoyable time, especially the resort lived up to your dreams! I hope you enrolled in SPG and for your next visit, you will book directly with us through our hotel or... More 

Jakarta, Indonesia
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 31, 2015

We spend two nights in this hotel. Everything is quite new and well maintained. Specially the bathrooms, love the design. As u know , most hotels have separate bath and shower. But in this hotel, Bath and Shower are together, huge space, we took shower together with kids, splashing, play water, had so much fun just being in Bathroom..... Breakfast... More 

Helpful?
Thank Ivydonglin
Sheraton_DMS, General Manager at Sheraton Dameisha Resort, responded to this review

Dear Ivydonglin, Thank you for your kind comments and review of your time in the resort. I am delighted you and your family had such a wonderful time. Dameisha area is usually quite busy and hope you had a chance to visit the DMS Outlets for a little shopping. I am glad you will choose our hotel again in the... More 

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