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InterContinental Shenzhen

#5 of 2,144 Hotels in Shenzhen
Certificate of Excellence
5.0 of 5
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No.9009 Shennan Avenue, Nanshan District, Shenzhen 518053, China
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InterContinental Shenzhen
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Ranked #5 of 2,144 Hotels in Shenzhen
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
Ben B Auckland
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877 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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Auckland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

As an international business traveller this hotel is slightly out of the main areas of the high tech park, or the factories and design houses, however provides a welcome haven of normalcy after a frantic business day in often hot, humid, Shenzhen. The atmosphere is Spanish themed, with a large ship on the roof of the hotel with a brewery... More 

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Ben B, I am pleased that you shared your detailed staying experience with the InterContinental Shenzhen. It is my great pleasure and honour knowing our esteemed guests like you, an international business traveler, enjoyed staying with us especially our Spanish theme, location, guest room facilities, Club Lounge, Galleon Bar (the big ship), Coriander Thai/Indian Restaurant, Alenha Brazilian Grill Restaurant... More 

Oslo
Top Contributor
119 reviews 119 reviews
48 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a very comfortable hotel centraly located in Shenzhen by the Shannan Ave. A low building makes very long walks when you get the last room at the end of one of the "arm" like I did. But the comfort in the room was way above my expectations - very comfy beds, delicate bathrooms, large working desk, walk in... More 

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Anders G, thank you for sharing with us your staying experience with the InterContinental Shenzhen. It is my great pleasure and honour knowing our esteemed guests like you enjoyed staying with us especially our guest room facilities, fast and steady wifi connection, and breakfast at Mercado All Day Dining Restaurant. Reputed as the oasis of the city, InterContinental Shenzhen... More 

Scottsdale
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Hotel has an interesting Spanish theme - including a huge ship where you can eat, drink, and be merry! The hotel layout is a little confusing at first - but don't hesitate to ask one of the staff, they are very helpful and courteous. My room was a corner room and had a very interesting set up. Shower and bath... More 

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear John W, I am very pleased that you shared your detailed staying experience with the InterContinental Shenzhen. To hear your generous comment and satisfaction made us very pleased, although I am very sorry you had to walk a long distance from the lobby to your room. Thank you for sharing the elaborate description of our guest room facilities, your... More 

California
Contributor
16 reviews 16 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for 3 nights, hotel still has that new shiny feeling. Bar is okay from Happy Hour till late. Breakfast was very good with a large selection. My room was quite large as was the bathroom. It was very easy to catch Metro or a taxi anywhere.

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear jrube, thank you for sharing with us your recent experience with the InterContinental Shenzhen. It is my great pleasure and honour knowing you enjoyed staying with us especially our guest room facilities, happy hour and breakfast at Mercado all day dining restaurant. Our hotel is situated amidst the Overseas Chinese Town and within walking distance are the popular cluster... More 

Fronhausen, Germany
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Stayed for 3 nights at the hotel, really a great place! The rooms are perfect, bathroom with walk-in shower and bathtub, walk-in closet, more than enough space. A real highlight is the breakfast, even compared with western standards. Everything you can imagine for fresh fruit, omelet station, different sweet stuff, chinese food, Sushi, whatever you want. We also enjoyed dinner... More 

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear swenner, thank you for your support for InterContinental Shenzhen. It is my great pleasure and honour knowing an esteemed guest like you enjoyed staying with us especially our location, guest room facilities, breakfast at Mercado all day dining restaurant and dinner. We are extremely grateful for your comments and the amount of time you have placed to share with... More 

Beijing, China
2 reviews
5 of 5 stars Reviewed 1 week ago

I think I got a souvenir of staying in InterContinental Shenzhen for over 30 times about two years ago. The fancy 5-star hotel was remodeled on the previous Shenzhen Bay hotel and opened in late 2006, the facility has quickly become a tourist attraction since then. Even today, the spacious guest rooms, well equipped fitness center, and the lengendary pirate... More 

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Yu Jing W, thank you for sharing with us your staying experience with the InterContinental Shenzhen. It is my great pleasure and honour knowing an esteemed guest like you enjoyed staying with us especially our location, facilities, club lounge and staff service. In the mean time, your commendation has been passed on to our associates and we will definitely... More 

Beijing, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Initially I’ve picked this hotel by word-of-mouth recommendation from business partners of mine for a business trip in January 2015. Based on the great experiences I’ve made at that time there was no question to return to the Intercontinental SZ when it came to the question “Where to stay for a long weekend family trip to Shenzhen with a one... More 

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear RAMB72, thank you so much for taking the time to convey your precious comments regarding your recent experience with the InterContinental Shenzhen. We are thrilled to hear that you and your family enjoyed every minute staying with us, especially for the airport pick-up service, quick check-in, real-sand beach outdoor swimming pool and various facilities. Your compliments regarding the service... More 

Melbourne
Contributor
15 reviews 15 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really happy with the choice this time around in Shenzhen. You are greeted by the staff dressed as matadors! They speak excellent English and are extremely polite.. Upgraded to the Club Room with a nice bathroom and a large room overlooking their stunning swimming pool. The club room facilities are nice and there is a massive buffet breakfast downstairs. Good... More 

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Dave K, thank you for your support for InterContinental Shenzhen. It is my great pleasure and honour knowing an esteemed guest like you enjoyed staying with us especially our guest room facilities, club lounge, Thai Restaurant Coriander and our staff service. We are extremely grateful for your comments and the amount of time you have placed to advise us.... More 

Shanghai, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

First let's begin with the architectural design, which is not Intercon's fault, they were probably just hired to manage it after the developers built it. The room I got was sooooo far from the lift and it takes a long trek to get to and out of my room. One of the lifts actually has "B2" on 2nd floor instead... More 

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Kerwin L, thank you for your support for InterContinental Shenzhen and patience in sharing your comment. I greatly appreciate you taking the time to bring these matters to my attention and apologize for any inconvenience we caused during your recent stay. It is our goal to consistently provide superior service to our distinguished guests and your comments are vital... More 

Bucharest, Romania
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 20, 2015

I've had a great experience during my 1 week stay at InterContinental in Shenzhen last year. Basically, it offers every facility you might ever need and the stuff is very professional. Two of the Shenzhen's attractions - Eye of the World and Splendid China - are at walking distance and the closest metro station is in front of the hotel.... More 

Was this review helpful? Yes 1
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear ionutgabriel, many thanks for sharing your staying experience with the InterContinental Shenzhen. We continuously strive to exceed our guests’ expectations and make it our ambition to make the InterContinental Shenzhen a leader in excellence. To hear your generous comment and satisfaction makes us very pleased. Please rest assured that I have shared your comment with all our staff, and... More 

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