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All 2,132 Shenzhen hotels

InterContinental Shenzhen

5.0 of 5 Hotel   |   No.9009 Shennan Avenue, Nanshan District, Shenzhen 518053, China (Shenzhen High-tec Industrial Park)
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Ranked #7 of 2,132 Hotels in Shenzhen
Certificate of Excellence 2014
A recent review
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843 reviews from our community

Traveler rating
    470
    325
    38
    5
    5
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31
30
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Contributor
12 reviews 12 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Beautiful hotel, outstanding, immaculately clean and well appointed rooms. If I judged hotels by the room alone, this would be my favorite, even the folks servicing the rooms were helpful and very friendly. Interesting huge pool with fake galleon which is a restaurant and cabaret place. Most of the outside/things were closed when we visited in November, although it was... More

Was this review helpful? Yes
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Rob J, many thanks for sharing with us your staying experience with the InterContinental Shenzhen. We continuously strive to exceed our guests’ expectations and make it our ambition to make the InterContinental Shenzhen a leader in excellence. To hear your generous comment and satisfaction makes us very pleased. Please rest assured that I have conveyed my deep appreciation with... More

Singapore
1 review
5 of 5 stars Reviewed 5 days ago NEW

Really over the top lobby's, top notch service and beautiful rooms. The bathroom alone is something to behold, glass encased tub and shower with large window facing out over the grounds. The beds were ok, not your typical american bed with pillow top and heavy covers, little lighter end. The pool is something out of the Caribbean beach resorts. Overall... More

Was this review helpful? Yes
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear BuNN246, thank you for sharing with us your staying experience with the InterContinental Shenzhen and your compliments regarding our staff service and facilities. We are thrilled to hear that you enjoyed staying with us. Please rest assured your commendation will be shared with our entire team, as reinforcement to continue their efforts and improve our service to make the... More

Shanghai, China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

More than 15stays every year ever since being IHG member, only and single choice in Shenzhen mo matter biz or family trip. Even almost familiar like home Nile I still could experience more when I came back every time. Specially appreciate the guest relationship officer team leading by Yuki Wu, years after years though team members had certain change, but... More

Was this review helpful? Yes
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear olmpus, thank you for taking the time to convey your comments regarding your recent experience with the InterContinental Shenzhen. We are thrilled to hear that you enjoyed staying with us for over 15 stays. Your compliments regarding our Guest Relation service especially Ms. Yuki Wu has been passed on to our associates. And we will take serious consideration of... More

Beijing, China
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have been traveling throughout China for the last 20 years and I without a doubt would recommend the Intercontinental in Shenzhen. This hotel is as a stellar place to stay while in the Shenzhen area. The staff is beyond excellent and went out of their way to accommodate my every need. Always with a smile and with the fastest... More

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear MetisBioMed, thank you for sharing with us your staying experience with the InterContinental Shenzhen and your compliments regarding our staff service and facilities. To hear your generous comments and satisfaction makes us very pleased. Your comments will be shared with our entire team, as reinforcement to continue their efforts and improve our service to make the InterContinental Shenzhen a... More

Hong Kong, China
Contributor
16 reviews 16 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 12, 2014

As a Ambassador member, I got one level upgrade to the club room, which is big and comfy. The room itself is big and the bath tub is amazing, it's huge and facing a lovely view, it'll be better if the TV is next to the tub, but it still alright. And the best thing about Club room is you... More

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Cath N, thank you for taking the time to convey your comments regarding your recent experience with the InterContinental Shenzhen. We are thrilled to hear that you enjoyed staying with us. Your compliments regarding our InterContinental club service by our Club team has been passed on to our associates. Please rest assured your commendation will be shared with our... More

San Diego, California
1 review
5 of 5 stars Reviewed October 7, 2014

I travel to Asia often and I most say that the Intercontinental in Shenzhen is my favorite place to stay. The staff is excellent. The grounds are perfectly manicured. The pool is amazing. It is a nice place to escape and relax. The rooms are large and the bathrooms are a delight. I am sure you will like this paradise.... More

Was this review helpful? Yes
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Mr. Bouchard, thank you for sharing with us your staying experience with the InterContinental Shenzhen and your compliments regarding our facilities and service. It is my great pleasure and honour knowing an esteemed and experienced guest like you enjoyed staying with us. We continuously strive to exceed our guests’ expectations and make it our ambition to make the InterContinental... More

1 review
5 of 5 stars Reviewed September 17, 2014

This is the most recommended hotel I've ever stayed in Shenzhen, no matter for bussiness or leisure with family it always give me a comfortable and pleasant stay, woods surrounding and wonderful pool with little beautiful white sands beach I don't think I could find another similar one in the downtown. More imporantly the hotel staff Ive met are so... More

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear yin z, thank you for taking the time to convey your comments regarding your recent experience with the InterContinental Shenzhen. It is my great pleasure and honour knowing an esteemed and experienced guest like you enjoyed staying with us. Please rest assured that I have conveyed my deep appreciation with Ms. Cherry ChenYue’s outstanding service, and we will definitely... More

Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 17, 2014

When it comes to a famous brand of hotel, intercontinental should be among the best, but the price is expensive as well. in order to avoid being hit hard on my wallet, i chose to stay two nights on weekday, it is almost 70% price cut compare with weekend. as a top hotel in the world,both their room and facilities... More

Was this review helpful? Yes 1
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Ken L, thank you for sharing with us your staying experience with the InterContinental Shenzhen and your compliments regarding our facilities, restaurants and service. We continuously strive to exceed our guests’ expectations and make it our ambition to make the InterContinental Shenzhen a leader in excellence. To hear your ever so generous comment and satisfaction makes us particularly thrilled... More

Isle of Man, United Kingdom
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 16, 2014

The hotel is soaked in a Spanish Theme! I love the details in their decor. Front Desk staffs were friendly and the check in was smoothly done. The room was huge and especially i love the huge bathroom. Every single details are just up to what is expecting from the IHG :) Best location if you would like to visit... More

Was this review helpful? Yes 1
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear LiloPelekai, thank you for sharing with us your staying experience with the InterContinental Shenzhen. It is my great pleasure and honour knowing an esteemed and experienced guest like you enjoyed staying with us. In the meantime, I have conveyed my deep appreciation with our Front Desk staff for their outstanding service that made your stay comfortable and enjoyable. We... More

Hong Kong, China
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed September 9, 2014

Booked a suite and was told it will be a nice room facing the pool with balcony. Got a room facing a very noisy theme park without balcony! The room is nice but way too noisy! Check-in process was totally a disaster. Arrived at 2:30 pm ( check in time should be 2:00 pm), was informed the room on the... More

Was this review helpful? Yes 1
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Astoria_HKG, thank you for taking the time to convey your comments regarding your recent experience with the InterContinental Shenzhen. We are sorry that the noise from Splendid China, breakfast, happy hour and the check-in process you experienced did not meet your expectation. Please accept our most sincere and humble apology and kindly note that we will pay extra attention... More

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Additional Information about InterContinental Shenzhen

Address: No.9009 Shennan Avenue, Nanshan District, Shenzhen 518053, China
Phone Number:
Location: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Shenzhen 5*
Number of rooms: 540
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Also Known As:
Intercontinental Shenzhen Hotel Shenzhen

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