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All 1,581 Shenzhen hotels

InterContinental Shenzhen

5.0 of 5
No.9009 Shennan Avenue, Nanshan District, Shenzhen 518053, China (Shenzhen High-tec Industrial Park)
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InterContinental Shenzhen
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Ranked #4 of 1,581 hotels in Shenzhen
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720 reviews from our community

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Date Rating
Shanghai
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 10, 2013 via mobile

Checked in at 1am and asked for a nice room. Offered was something for 900usd a night. At this time I didn't asked much question. Room was spacious and location of the hotel is very peaceful. During check in the reception could not guranty to send my bags to the room since his colegue had has dinner. Always good to... More

Was this review helpful? Yes 1
Alfred Z, Director of Communications at InterContinental Shenzhen, responded to this review
June 19, 2013

Thank you for letting us know problems that appeared during your stay. Kindly allow us to apologize for the unpleasant experience. We've reflected it to our operations team and notified our management as well. You can be assured actions will be taken immediately to ensure you a perfect stay during your next visit. Look forward to your soon return. More

Leicester
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 9, 2013

Stayed here for 4 nights on a business trip. Had the largest, best equipped room ever, complete with balcony, walk in closet and fantastic bathroom. There's a couple of restaurants including a buffet style place that's good at breakfast time, and a really good curry house on one of the lower floors. There's an outside bar that's a ship where... More

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Alfred Z, Director of Communications at InterContinental Shenzhen, responded to this review
June 17, 2013

Thank you for choosing to stay with us and we are glad you enjoyed your stay with us. InterContinental Shenzhen is committed to ensure exceptional experience to our guests. Look forward to your return in a near future. More

Hong Kong, China
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 30, 2013

The design of the hotel is like a red bull, using the color mix of red & black, which gives a very warm feeling for all the guests. I especially like many decorations using the cow, the whole design is very much different from a business hotel, instead, it's more like a resort hotel, which is just a short distance... More

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Alfred Z, Director of Communications at InterContinental Shenzhen, responded to this review
June 4, 2013

Thank you for your comment and we are glad you enjoyed your stay with us. Look forward to your soon return. More

Sydney, Australia
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 28, 2013

Wow, what a hotel !!! Classy Spanish theme hotel with one of the most impressive bars I have ever seen. It looks like a ship !!! Rooms are immaculate and if you manage to get an upgrade then you are seriously in for a treat. Breakfast caters for your every wish and food quality is 10/10 This is my only... More

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Alfred Z, Director of Communications at InterContinental Shenzhen, responded to this review
June 4, 2013

Thank you for staying with us and we are glad you enjoyed the experience here in our hotel. We sincerely look forward to your return in a near future. Wish you all the best. More

Gurgaon, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed May 23, 2013

The currency exchange is ill-equipped. They take a lot of time, and get worn easily, esp if they see a queue. Generally most of the staff has limited understanding of English, and it is a pain to explain anything.The rooms are large, well equipped and Bath facilities are really good. It is a huge place, and if you are towards... More

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Alfred Z, Director of Communications at InterContinental Shenzhen, responded to this review
May 28, 2013

Thank you for your comment. We will highlight the points you mentioned for our management team, and follow up with concrete actions for further enhancement. WIsh you all the best and look forward to your return. More

Shanghai, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 18, 2013

The rooms are large, well equipped and have great bathtubs. Large enough for Mom, Dad and a kid or two. This is a very family friendly hotel. I found all of the staff to be friendly and helpful. The pool area is amazing. We went in early May and the water was 26C.....a bit cool for the cloudy weather but... More

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Alfred Z, Director of Communications at InterContinental Shenzhen, responded to this review
May 20, 2013

Thank you for your detailed description of your experience staying in our hotel. We are very glad to understand points that we need to improve, and will reflect to our management team soon. Many thanks again and we look forward to your return in the future. More

Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 8, 2013 via mobile

Arrived at midnight and spent half an hour checking in as the receptionist seemed inexperienced- despite the room having been paid for - se then called the room after I had fallen asleep at 1.15 to confirm that the room had in fact been paid for!!! Did complain in the morning and didn't receive any sort of apology. Rooms are... More

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Alfred Z, Director of Communications at InterContinental Shenzhen, responded to this review
May 20, 2013

Thank you for your comment and we will look into the problem so to further enhance our service. More

Hong Kong, China
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed April 29, 2013

Many of our clients attended the Huawei Global Analyst Summit which took place on 22 Apr. We at AmyExpress went to Zhenzhen to help our clients for private chauffeured services. When we checked in, we only found the rooms are too spead out. Room 301 - 310 are closest to the lifts and to the reception hall, while most of... More

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Alfred Z, Director of Communications at InterContinental Shenzhen, responded to this review
May 20, 2013

Thank you for staying with us. We look forward to your return in the future. More

Elmley Castle, England
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed April 27, 2013

This is one of the oldest hotels in Shenzhen and has been rebuilt to the current property. The rooms are large with huge bathrooms with double infinty bathtubs. the hotel is not too high with only 8 floors. On this occasion I was on the club floor. Its worth the extra cost as the club lounge is excellent and the... More

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Alfred Z, Director of Communications at InterContinental Shenzhen, responded to this review
May 20, 2013

Thank you for your comment and we look forward to your return. More

Sterling Heights, Michigan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed April 24, 2013

I recently stayed here 2 different nights in 2 different rooms. Both rooms were very spacious and comfortable. Nice bed, bath and shower were enormous, balcony was a great bonus. The first night i was there the room smelled musty, kind of a damp scent like the carpets has been wet for weeks. The room was comfortable and i was... More

Was this review helpful? Yes
Alfred Z, Director of Communications at InterContinental Shenzhen, responded to this review
May 20, 2013

Thank you for staying with us and your kind comment. We will look forward to your return in the future. More

 
 
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Additional Information about InterContinental Shenzhen

Also Known As:
Intercontinental Shenzhen Hotel Shenzhen
Intercontinental Shenzhen Hotel
Address: No.9009 Shennan Avenue, Nanshan District, Shenzhen 518053, China
Phone Number:
Region: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 1,581 hotels in Shenzhen
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
When InterContinental Shenzhen opened on the Shenzhen Bay Hotel site, it not only preserved the legend s original façade, it honoured its innovative spirit by becoming China s first luxury hotel to adopt a mesmerizing Spanish theme. The Shennan Road address is minutes from Overseas Chinese Town, Meridian View Centre and the Futian business district. ... more   less 
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