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InterContinental Shenzhen

#5 of 2,158 Hotels in Shenzhen
Certificate of Excellence
5.0 of 5
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No.9009 Shennan Avenue, Nanshan District, Shenzhen 518053, China
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InterContinental Shenzhen
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Ranked #5 of 2,158 Hotels in Shenzhen
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Tony3429 Beijing, China
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887 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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  • Dutch first
  • English first
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Beijing, China
Level Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 1 week ago

This is an excellent hotel, I must say. Staff members are well trained and quite professional and polite. Lounge is nice with great breakfast choices that are unparalleled. Couple of drawbacks make this a 4-star on my book versus 5-star. For one, there are way too many locals that come in to the hotel with some sort of membership to... More 

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Tony, thank you for taking the time to convey your comments regarding your recent experience with the InterContinental Shenzhen. It is my great pleasure and honour knowing you enjoyed staying with us especially our Lounge, breakfast and well trained staff. Regarding the issues that you mentioned, as you know our hotel is business and leisure style, many guests come... More 

Singapore, Singapore
1 review
2 of 5 stars Reviewed 2 weeks ago

I stayed here around 5-6 times because of its swimming pool, spacious room, nice decoration and High speed wifi. But I do really think SERVICE is the most important thing from a hotel especially international brand. Actually I am quite disappointed from the service of front desk in my previous stay. I complain with the room temperature because it is... More 

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Karen Y, thank you for taking the time to convey your comments regarding your recent experience with the InterContinental Shenzhen and thank you for your consistent support for us. Many thanks for your compliments related to the swimming pool, guest room and high speed wifi and I greatly appreciate you brought this matter to my attention and apologize for... More 

Singapore, Singapore
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for two nights while attending a business conference. As unlucky as can be, I came down with the flu on the day I checked in and by late night I was running a fever with significant head and body pain. Asked the concierge where I could find a pharmacy open at that hour (11pm) and instead of just... More 

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Glenn T, thank you again for taking the time to convey your comments regarding your recent experience with the InterContinental Shenzhen. It is my absolute pleasure and honour that you enjoyed staying with us. It is truly rewarding when a guest recognises our team’s efforts and takes the time to say thank you. Please rest assured that I have... More 

Singapore
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed on an overnight trip from HK after work. The hotel is located a bit out of the action but right next to OCT metro station so the commute from either Lo Wu or Lok Ma Chau crossing is quite easy The rooms are very spacious and featured a large bathroom and balcony facing the pool. The F&B options are... More 

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Michael_Belanger, thank you for your support for InterContinental Shenzhen. It is my great pleasure and honour knowing an esteemed guest like you enjoyed staying with us especially our location, guest room facilities and dinning experience. We are extremely grateful for your comments and the amount of time you have placed to share with us. In the mean time, your... More 

Perth, Australia
Level Contributor
72 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A hotel with a difference. Spanish style with a little bit of cowboy thrown in. Rooms are modern and spacious with lots of wood and natural light. Many have balconies and infinity baths. It was an interesting change from the "ho hum" experience of many hotels in china. Stayed three nights and would stay there again. Has an amazing pool... More 

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Justbobhrh, thank you for sharing with us your recent experience with the InterContinental Shenzhen. It is my great pleasure and honour knowing you enjoyed staying with us especially our Spanish cultured theme, guest room facilities and outdoor swimming pool. Our hotel is situated amidst the Overseas Chinese Town and within walking distance are the popular cluster of attractions such... More 

South Australia, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

For business trip and stay in the hotel for two days, it feel me like home, the service in hotel is friendly, the room is big with excellent bathroom and there are variety choice of food, especially thanks to Coriander restaurant team, they are very professional and helpful, thanks to Tanya, Nick and Vicky. This hotel is the only choice... More 

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Jean W, thank you for your support for InterContinental Shenzhen. It is my great pleasure and honour knowing our esteemed guests like you, an international business traveler, enjoyed staying with us especially our staff service, guest room facilities and Coriander Thai/Indian Restaurant dinning experience. Reputed as the oasis of the city, InterContinental Shenzhen functions as a fun-filled stop-over home... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel was exceptional! My room was incredibly large, bed was comfortable and the bathroom amenities were fantastic. My only complaint was my room location. I literally had to walk the entire perimeter of the hotel floor to get to the elevator. When I stay again I will be requesting a more accessible location.

Was this review helpful? Yes
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Bill C, thank you for sharing with us your staying experience with the InterContinental Shenzhen. It is my great pleasure and honour knowing our esteemed guests like you enjoyed staying with us especially our guest room facilities. Although I am very sorry to hear you had to walk a long distance from the lobby to your room. Please bring... More 

Level Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel tries its best to give a Spanish feel with a Galleon ship, Matador style dresses for its staff, images and figurines of bulls all over. In the end, its just another hotel that is grand with spacious rooms, a mega breakfast buffet and a full fledged gym. The service is great - including room service.

Was this review helpful? Yes
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear uday21, thank you for sharing with us your recent experience with the InterContinental Shenzhen. It is my great pleasure and honour knowing you enjoyed staying with us especially our Spanish theme, breakfast at Mercado all day dining restaurant, staff service and gym experience. Our hotel is situated amidst the Overseas Chinese Town and within walking distance are the popular... More 

Auckland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 25, 2015

As an international business traveller this hotel is slightly out of the main areas of the high tech park, or the factories and design houses, however provides a welcome haven of normalcy after a frantic business day in often hot, humid, Shenzhen. The atmosphere is Spanish themed, with a large ship on the roof of the hotel with a brewery... More 

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Ben B, I am pleased that you shared your detailed staying experience with the InterContinental Shenzhen. It is my great pleasure and honour knowing our esteemed guests like you, an international business traveler, enjoyed staying with us especially our Spanish theme, location, guest room facilities, Club Lounge, Galleon Bar (the big ship), Coriander Thai/Indian Restaurant, Alenha Brazilian Grill Restaurant... More 

Oslo
Level Contributor
126 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed May 23, 2015

This is a very comfortable hotel centraly located in Shenzhen by the Shannan Ave. A low building makes very long walks when you get the last room at the end of one of the "arm" like I did. But the comfort in the room was way above my expectations - very comfy beds, delicate bathrooms, large working desk, walk in... More 

Was this review helpful? Yes
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Anders G, thank you for sharing with us your staying experience with the InterContinental Shenzhen. It is my great pleasure and honour knowing our esteemed guests like you enjoyed staying with us especially our guest room facilities, fast and steady wifi connection, and breakfast at Mercado All Day Dining Restaurant. Reputed as the oasis of the city, InterContinental Shenzhen... More 

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