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InterContinental Shenzhen

5.0 of 5 Hotel   |   No.9009 Shennan Avenue, Nanshan District, Shenzhen 518053, China (Shenzhen High-tec Industrial Park)
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InterContinental Shenzhen
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Ranked #7 of 2,139 Hotels in Shenzhen
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
bob s Hong Kong, China
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862 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong, China
Top Contributor
71 reviews 71 reviews
25 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

when you want to spend spend spend, this is a smashing place to go, with all facilities you ever dreamed of, but one, hospitality. as a platinum member of the ihg group, I booked a room for 2 adults and one child, when arrving we had to pay extra for the child 60 usd !! mind you per night, so... More 

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear bob s, many thanks for sharing with us your staying experience with the InterContinental Shenzhen and apologize for any inconvenience you have experienced in our hotel. It is our goal to consistently provide superior service to our distinguished guests and your comments are vital to us. We are glad that you liked our location and facilities. Please request our... More 

Hong Kong, China
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you are staying in Hong Kong, SZ is always a good spot to have a weekend get away, which is much cheaper than Macau but lots to explore. I always picked IC Shenzhen because I could always enjoy the benefit of the membership. And I'd say they got the perfect club lounge, decent breakfast, plenty of choice of liquor... More 

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Cath N, many thanks again for sharing with us your staying experience with the InterContinental Shenzhen. I greatly appreciate you taking the time to bring this matter to my attention. It is our goal to consistently provide superior service to our distinguished guests and having heard several of our Mercado All Day Dining Restaurant, Chinese Restaurant and housekeeping staff... More 

Hong Kong, China
Contributor
14 reviews 14 reviews
11 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed January 20, 2015

This is a great hotel for a quick weekend getaway from Hong Kong! The rooms are big and beautiful, the bathrooms alone are bigger than a typical HK apartment. There is a lot to do around the property. The huge pirate ship has a fun band, dance floor and drinks. The chinese restaurant is delicious. The breakfast buffet has a... More 

Was this review helpful? Yes 1
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear labajita, thank you for sharing with us your staying experience with the InterContinental Shenzhen. We are thrilled to hear that you enjoyed your weekend with us. Many appreciations for you to share your dinning experience in our Galleon Bar, El Chino Chinese Restaurant and Mercado All Day Dinning Restaurant. Please rest assured your commendation will be shared with our... More 

Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed January 12, 2015

Love to choose the hotel with Chinese culture around. IC Shenzhen is best one in my mind in Shenzhen region. Reception Mgr Jojo met me with great hospitality and inspired me a lot. She looks like Meinang-Wu which is a very popular TV drama in the greater China recently. She kindly introduced the hotel history, the 1982 wall and the... More 

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Bifumy, thank you for sharing with us your staying experience with the InterContinental Shenzhen. It is my great pleasure and honour knowing an esteemed guest like you enjoyed staying with us. In the meantime, I have conveyed my deep appreciation with our Duty Manager Jojo for her hospitable and outstanding service for making your stay with us a memorable... More 

Pittsford, New York
Top Contributor
57 reviews 57 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 10, 2015

I attended a conference in this hotel. The facilities are first class though the rate is considerable. If you can get it under 1000CND, it will be well worth it. The best part was having lunch near the lake. The hotel is right next to a theme park called Splendid China.

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear ACMMM00, thank you for sharing with us your staying experience with the InterContinental Shenzhen. We are glad that you find our facilities and location proper for your staying purpose. Many appreciations for you to share your lunch experience in our hotel. We will definitely keep on improving our F&B products continuously so that distinguished guests like you will have... More 

California
Top Contributor
74 reviews 74 reviews
56 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed January 9, 2015

Just stayed at this hotel on Dec 26 for a one day getaway. This was my 5th time staying here and as usual, friendly and attentive staff, clean and spacious room, adequate bathroom amenities, fast check-in and check-out……everything was up to the intercontinental group standard, which is not easy for a hotel in China to achieve. For the buffet restaurant... More 

Was this review helpful? Yes 1
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear cckc123, I greatly appreciate you taking the time for sharing with us your staying experience with the InterContinental Shenzhen. Always glad to hear our esteemed guests enjoyed staying with us as it is our goal to consistently provide superior service and delicacies to our distinguished guests. Many appreciations for you to share your breakfast and dinner experience in our... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 20, 2014

Spent one week at the hotel. Rooms are large and bathroom are big. I had a terrace overlooking the pool. The weather was in the 70 and I use the terrace to get some much needed sun. The hotel has a Spanish theme and the bar in in the shape of a pirate ship. The band that played there was... More 

Was this review helpful? Yes 1
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Isaackr88, many thanks for sharing with us your staying experience with the InterContinental Shenzhen. It is my great pleasure and honour that you enjoyed your stay with us. Many appreciations for you to share your dinning experience in our Galleon Bar & Restaurant and I’m glad you enjoyed our band performance. Our hotel is situated amidst the Overseas Chinese... More 

Tel Aviv, Israel
Top Contributor
69 reviews 69 reviews
36 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 17, 2014

I stayed last time 2 years ago and my experience was good So I booked the hotel again for my 2 days visit to Shenzhen Mailed the hotel prior to my visit and asked to be upgraded ( as a platinum ambassador ) Was upgraded to a suite Club lounge staff was very helpful, breakfast was good Overall experience -... More 

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Shlbre, thank you for sharing with us your second staying experience with the InterContinental Shenzhen. Always glad to hear our esteemed guests enjoyed staying with us. Many appreciations for you to share your breakfast experience in our Club Lounge. Please rest assured that I have conveyed my deep appreciation with our InterContinental Club team and we will definitely keep... More 

Hong Kong
Contributor
12 reviews 12 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 5, 2014

Several impolite, bordering arrogant chinese staff members. Not sure if Westerners are welcomed at this hotel... a 5-star American brand ... An overall impression. A result of the regime/media anti-western campaign or just bad training? Hard bed, untypical of Intercontinental Hotel. Room, business lounge, restaurants and public areas are excellent. We had an excellent massage at the Spa. Nice, clean... More 

Was this review helpful? Yes 2
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear jonquiere, many thanks for sharing with us your staying experience with the InterContinental Shenzhen. I greatly appreciate you taking the time to bring this matter to my attention. It is our goal to consistently provide superior service to our distinguished guests and having heard several of our Chinese staff were impolite and even arrogant to our guests is certainly... More 

Hampshire
Contributor
17 reviews 17 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 3, 2014

Stayed at The Intercontinental at Shenzhen in September for two nights on business with a group from the U.K. The room was a good size and extremely comfortable. The was a view of the pool area and the fantastic galleon style bar which was fun. The food was good although I was ill for some of the time (having picked... More 

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Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Silver32, many thanks for sharing with us your staying experience with the InterContinental Shenzhen in September. We continuously strive to exceed our guests’ expectations and make it our ambition to make the InterContinental Shenzhen a leader in excellence. To hear your generous comment and satisfaction makes us very pleased, although I am very sorry about your stomach problem and... More 

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Additional Information about InterContinental Shenzhen

Address: No.9009 Shennan Avenue, Nanshan District, Shenzhen 518053, China
Phone Number:
Location: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Shenzhen 5*
Number of rooms: 540
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Also Known As:
Intercontinental Shenzhen Hotel Shenzhen
Hotel Style:
#3 Business Hotel in Shenzhen
#7 Spa Hotel in Shenzhen
#7 Luxury Hotel in Shenzhen
#8 Romantic Hotel in Shenzhen
#92 Best Value Hotel in Shenzhen

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