We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shenzhenair International Hotel

#27 of 2,162 Hotels in Shenzhen
Certificate of Excellence
No.6035 Shennan Road, Futian District, Shenzhen 518040, China
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Shenzhenair International Hotel
View Map
Add Photo Write a Review

300 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    91
    176
    27
    5
    1
See reviews for
5
2
3
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (300)
  • Mar-May only
    (92)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (68)
  • Dec-Feb only
    (54)
All months
London, United Kingdom
Level Contributor
83 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We only stayed here for one night before passing through to HK but this was such a lovely hotel. We were welcomed out of the cab by the bellboy, checked in quickly and taken to our room. The room was so gorgeous, the bed was huge, there was loads f room and some complimentaries. The bathroom was gorgeous and the... More 

Was this review helpful? Yes
Stockholm, Sweden
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 26, 2015

The Shenzhenair International offers excellent service from the pick-up service (a big nice and comfortable car offering iPhone-chargers and chilled water) to check-out. Many staff members can speak fairly good English, however the Chinese and the Cantonese restaurants would rather not serve you due to that they don't know English. That is really too bad as the restaurants have photos... More 

Was this review helpful? Yes
Sydney, Australia
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 5, 2015

Room was nice, spacious with nice views. Two different style breakfast buffets (western & eastern) to choose from. Walking distance to shopping & eating (markets & mall). Overall was an enjoyable stay. Very up market by China's standards, however nothing really stood out.

Was this review helpful? Yes
Vivian G, Officer at Shenzhenair International Hotel, responded to this review

Thank you for choosing Shenzhenair International Hotel and for taking the time to feedback your comment to us. Your feedback is very important to us as far as we daily strive to improve the quality service delivered to our dear guests in order to provide them the high satisfaction that they deserved. We are pleased to know that you are... More 

Singapore, Singapore
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 29, 2015

Clean, well appointed, close to business center... but if you do not speak Chinese, it's not very easy to get the service perhaps this hotel could offer otherwise. There was some confusion checking in and especially checking out which took a very long time, little clarity and takes very long. But otherwise, nice hotel.

Was this review helpful? Yes
Vivian G, Officer at Shenzhenair International Hotel, responded to this review

Thank you for taking the time to feedback your comment to us. Your feedback is very important to us as far as we daily strive to improve the quality service delivered to our dear guests in order to provide them the high satisfaction that they deserved. We are pleased to know that you are happy about us. And we are... More 

Newport, United Kingdom
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 30, 2015

Stayed quite recently and had a wonderful experience. The staff went out of their way to make us very welcome. Although English is not well spoken there was always someone on hand to help out. If We ever came back we would stay again

Was this review helpful? Yes
Kolkata, India
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed April 4, 2015

English is little problem in the reception , it takes time to explain them.Rooms are good and clean with Limited English channels. Be careful if steeping out in the night since they clean the floor with soap water and a client slipped on it.Lobby needs more sitting space it presently have 4 chairs only.

Was this review helpful? Yes 3
Sandefjord, Norway
Level Contributor
133 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed March 24, 2015

Stayed here the last 3 days. A good hotel. No negative experiences this time either except for a problem at check in. They could not find my booking. As I mentioned in my previous review too, it seems check in / reservations is a problem area. The breakfast Choices are pretty good for a normal traveller. For a Continental vegetarian,... More 

Was this review helpful? Yes 3
Vivian G, Manager at Shenzhenair International Hotel, responded to this review

Dear guest, at first thanked for your staying at our hotel and gave us good comments to our staff and room. But we also did apologize to you for inconvenience that concerned when you check-in. After we double-checked the whole thing and found that the problem was the system. After you booked through travel agent, we didn’t receive any information... More 

Shenzhen, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 23, 2015

All furnitures looks new, I ve got a 47 inch LCD TV, very reasonable price for such a " airplane theme " hotel. Good english level for majority of the staff, very near the subway and any kind of shops. Breakfast quality should improve. Reccomended

Was this review helpful? Yes 1
Vivian G, Manager at Shenzhenair International Hotel, responded to this review

Dear Guest, thank you for visiting to Shenzhenair International Hotel and sharing the positive comments with us. The breakfast will be further improved and we hope that can give you more choices and good quality. We look forward to you next time, and we will provide with more excellent service to you. More 

Sandefjord, Norway
Level Contributor
133 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed November 19, 2014

I have been staying here for 3 nights now and a couple of nights to go. No regrets. Not bored as yet of this hotel. And that means Happy!. After the check in, it has been good service throughout. During the check in, it was very irritating that the girl who was doing the check in was also talking on... More 

Was this review helpful? Yes
Vivian G, Sales & Marketing at Shenzhenair International Hotel, responded to this review

Thank you for your comments. We really sorry about what happened during the check in and promise to you such kind of things will not occur again. Our hotel management will deliberate over the question of sitting places. Also we’re thankful for your positive comments about our staff. Thanks for again, your words really help to us. More 

HK
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed November 17, 2014

Reminds me of a poor mans shangrila. Same smell and feel but with the addition of aeronautical themes throughout. Also service not in same class as the shangri la chain. What's good 1. Huge bed in themed rooms. 2. Bathroom clean and big 3. Location convenient 4. Wifi good 5. Gym equipment newish What's bad 1. Charmless service especially in... More 

Was this review helpful? Yes
Vivian G, Sales & Marketing at Shenzhenair International Hotel, responded to this review

Thank you for taking the time to feedback you experience in Shenzhenair International Hotel. We‘d appreciated your approval and we are very concerned about the defects you referred. We do apologize to you about the inconvenience that happened in our hotel. 1. Our Lobby Bar is named after Wright brothers. We will refer to the entire market and surrounding hotel... More 

Questions? Get answers from hotel staff and past guests. Ask a question

106 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (54)
Viewed
Bathroom (6)
Viewed
View from room (2)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (9)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Hotel & grounds (9)
Viewed
Dining (4)
Viewed
Room/suite (13)
Viewed
Pool/beach area (1)
Viewed
Other (25)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Shenzhen hotels
Luohu Port
Crowne Plaza Hotel & Suites Landmark Shenzhen
Civic Center
Marco Polo Shenzhen
Marco Polo Shenzhen
#25 of 2,162 in Shenzhen
4.0 of 5 stars 463 reviews
Zhuzilin
Grand Mercure Shenzhen Oriental Ginza
Show Prices
Show Prices
Show Prices
Zhuzilin
The Langham, Shenzhen
The Langham, Shenzhen
#2 of 2,162 in Shenzhen
4.5 of 5 stars 147 reviews
Xiangmi Lake
JW Marriott Hotel Shenzhen
JW Marriott Hotel Shenzhen
#15 of 2,162 in Shenzhen
4.5 of 5 stars 546 reviews
Civic Center
The Ritz-Carlton, Shenzhen
The Ritz-Carlton, Shenzhen
#1 of 2,162 in Shenzhen
4.5 of 5 stars 495 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay