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Shenzhenair International Hotel

#27 of 2,143 Hotels in Shenzhen
Certificate of Excellence
No.6035 Shennan Road, Futian District, Shenzhen 518040, China
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Shenzhenair International Hotel
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Ranked #27 of 2,143 Hotels in Shenzhen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Kurtdigital Sandefjord, Norway
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289 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sandefjord, Norway
Top Contributor
96 reviews 96 reviews
39 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here the last 3 days. A good hotel. No negative experiences this time either except for a problem at check in. They could not find my booking. As I mentioned in my previous review too, it seems check in / reservations is a problem area. The breakfast Choices are pretty good for a normal traveller. For a Continental vegetarian,... More 

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Vivian G, Manager at Shenzhenair International Hotel, responded to this review

Dear guest, at first thanked for your staying at our hotel and gave us good comments to our staff and room. But we also did apologize to you for inconvenience that concerned when you check-in. After we double-checked the whole thing and found that the problem was the system. After you booked through travel agent, we didn’t receive any information... More 

Shenzhen, China
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

All furnitures looks new, I ve got a 47 inch LCD TV, very reasonable price for such a " airplane theme " hotel. Good english level for majority of the staff, very near the subway and any kind of shops. Breakfast quality should improve. Reccomended

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Vivian G, Manager at Shenzhenair International Hotel, responded to this review

Dear Guest, thank you for visiting to Shenzhenair International Hotel and sharing the positive comments with us. The breakfast will be further improved and we hope that can give you more choices and good quality. We look forward to you next time, and we will provide with more excellent service to you. More 

Sandefjord, Norway
Top Contributor
96 reviews 96 reviews
39 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 19, 2014

I have been staying here for 3 nights now and a couple of nights to go. No regrets. Not bored as yet of this hotel. And that means Happy!. After the check in, it has been good service throughout. During the check in, it was very irritating that the girl who was doing the check in was also talking on... More 

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Vivian G, Sales & Marketing at Shenzhenair International Hotel, responded to this review

Thank you for your comments. We really sorry about what happened during the check in and promise to you such kind of things will not occur again. Our hotel management will deliberate over the question of sitting places. Also we’re thankful for your positive comments about our staff. Thanks for again, your words really help to us. More 

HK
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 17, 2014

Reminds me of a poor mans shangrila. Same smell and feel but with the addition of aeronautical themes throughout. Also service not in same class as the shangri la chain. What's good 1. Huge bed in themed rooms. 2. Bathroom clean and big 3. Location convenient 4. Wifi good 5. Gym equipment newish What's bad 1. Charmless service especially in... More 

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Vivian G, Sales & Marketing at Shenzhenair International Hotel, responded to this review

Thank you for taking the time to feedback you experience in Shenzhenair International Hotel. We‘d appreciated your approval and we are very concerned about the defects you referred. We do apologize to you about the inconvenience that happened in our hotel. 1. Our Lobby Bar is named after Wright brothers. We will refer to the entire market and surrounding hotel... More 

Surat, India
1 review
4 of 5 stars Reviewed November 14, 2014

I have visit this hotel 5 times, and i have loved it. The location is the best from HK and The its Domestic Airport. Even the hotel staff is very Frendly. Only thing is missing is there is no good waiting area for the guest at the Reception floor.

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Vivian G, Sales & Marketing at Shenzhenair International Hotel, responded to this review

Dear Guest, Thank you for your comments, it's very encouraging and we will share your compliments with our staff. About the waiting area, we had already conveyed your suggestion to hotel management. We are honored to provide the best service to every guest to make their journey in Shenzhen extraordinary. Thanks again! Look forward to seeing you soon! More 

Flat Rock, MI
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 11, 2014

I come to Shenzhen often for business and this was my favorite hotel yet. It's extremely clean, well maintained, and offers nice views. You can rent a bike and there is a safe bike/jogging path near the golf course (I noticed many people bringing in their golf clubs but I didn't play or see if the course was nice). There... More 

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Vivian G, Sales Marketing at Shenzhenair International Hotel, responded to this review

Thank you very much for taking the time to share your stay. The hotel is located in Zhu Zilin, Che Kung Temple's two largest subway mouth, near to Guangshen highway entrance and exit, Jia Xingmao shopping square 5 minutes by car, Yitian holiday shopping plaza 7 minutes by car, 10 minutes drive to the shopping Coco Park. Hotel guests also... More 

US
Top Contributor
98 reviews 98 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed November 4, 2014

When I first entered this hotel, I thought it was strange that the large lobby had no furniture, just four seats by the elevator which seems to always be occupied by men staring at their mobile phones. When I was escorted to my room, as soon as the door was opened the stench of stale cigarettes was overpowering. I called... More 

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Vivian G, Sales & Marketing at Shenzhenair International Hotel, responded to this review

First of all, let us thank you for your time to write this comment. We always need to know impressions about our hotel negative or positive as well in order to improve our service and satisfy our guests in the future. We do apologize you those inconveniences you had while staying. We regard to all your words with attention and... More 

Athens, Greece
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 18, 2014

The hotel is the center of the city, very close to everything. It is clean and well organized. The staff is always helpful but they have to know at least better English cause sometimes the communication was just absent. The breakfast was satisfying even though very Chinese for Europeans. No meats and nearly no cheese apart from some decorative pieces... More 

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New Delhi, India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 8, 2014

Hotel services and rooms were really nice. Staff was very polite and helpful all the times Pros: Quiet Nice Rooms Complementary Internet Cons: Could not get Asian Power Converter Food is Non VEG Mostly

Was this review helpful? Yes 1
China
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 3, 2014

Stayed in this hotel for 2 nights during the dragon boat holiday weekends. check in was good and efficient as front desk staff took great care to ensure that the best room is assigned to you. breakfast was excellent with freshly brewed coffee and lots of food verities coupled with friendly staff. Checking out was a little let-down as staff... More 

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