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All 2,132 Shenzhen hotels

Fraser Place Shekou Hotel Shenzhen

4.0 of 5 Apartment Hotel   |   No.1033 Nanhai Avenue, Shekou District, Shenzhen 518067, China (Shekou)
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Ranked #19 of 2,132 Hotels in Shenzhen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
VipanSharma New Delhi, India
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75 reviews from our community

Traveler rating
    37
    27
    8
    2
    1
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10
4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
New Delhi, India
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

It is a very good property, conveniently located near Shekou Ferry Terminal, and Sea World. Close access to wonderful dining opportunities. The breakfast is not a lavish spread, but enough to cover wide tastes. Dining menu can be improved for room service, choices are very limited.

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 12, 2014

Really nice ocean view convenient to restaurants and nightlife. To much price for what it is. The rooms are getting old walls with water stains. The bed not so comfortable ..the dishwasher did not work. Some lights not working. They don't have a a good reward program. Like to get points or miles and exchange for nights in other Fraser... More

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Nicky Z, Front Office Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Mr Sexymonsters, Thank you for your comments and for bringing up the issues you have encountered during your stay to our attention. We sincerely apologize for the inconveniences caused. Our teams are always trying our best to deliver a pleasant stay experience for our guest. Rest assured that room checks are emphasized to ensure all facilities are in good... More

Southbury
2 reviews
5 of 5 stars Reviewed August 6, 2014

I have been staying at Fraser Place in Shekou for 10 years now, and stayed there at least once every month for the last three years. The staff in this hotel is amazing!! Many thanks to Nicky, Echo, Killy, Dream, and all the other staff I am forgetting to mention that make my stay each month so enjoyable. Shekou is... More

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Nicky Z, Front Office Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Mr Johnson, Thank you very much for your great review. It is such a joy to receive your compliments on our staff who have made you feel so at home. This will motivate us further to strive for excellence and continue to wow all our guests. We would like to take this opportunity to thank you for your loyalty... More

Colorado Springs, Colorado
Contributor
17 reviews 17 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 23, 2014

I have been staying here on and off for over ten years now ... there is a wide range of rooms, from spacious suites with 3-4 bedrooms to the two room one bed format. Each has its own kitchen. The beds are not "western as in comfortable ... rather hard but time in Asia will re-train your body. The breakfast... More

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billy l, Front Office Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Mr Gregg, We truly appreciate your loyalty and support to Fraser Place Shekou for the past 10 years. Sorry for the inconveniences that you experienced during your stay with us. I believe we offer our guests something truly unique here at Fraser Place Shekou. The softer bed is already in the progress of replacement to ensure all our guests... More

Burgess Hill, United Kingdom
1 review
5 of 5 stars Reviewed June 30, 2014

I have stayed more than twice every year in the past three years in this hotel with my German friend, and I am always sad when I leave. The hotel is clean and in a lovely location! I walk to the Nanshan each morning, and dinner at the Sea world in the evening. Through the balcony of my hotel room,... More

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billy l, Front Office Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Ms Rigby Thank you for your good review on your recent stay at Fraser Place Shekou and for recommending us on Tripadvisor. We are so happy to have given you many great guest experiences in the past three years. Our team are delighted to share the good memories with you. Thank you again Ms Rigby and we hope to... More

Houston, Texas, United States
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 21, 2014

I stayed here for almost 1 month in the serviced apartment while working for some projects Nice and well keep, very close to convenient stores and restaurant, most of the tenant are people who work for oil and gas industry so you will see the same people that you meet at the office not everyone in their staff speak english,... More

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billy l, Front Office Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Mr Welly, Thank you so much for such a great review! Making your trip perfect is what we're here for. We are so happy to have given you a positive stay experience. Your comments will motivate us a lot. We have monthly intensive training especially for the front line staffs to improve their spoken English. Thanks again Mr. Welly.... More

Perth, Australia
Contributor
16 reviews 16 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 27, 2014

One night stay to do business in Shenzhen . Very convenient to the ferry making it an ideal first stop after long flights arriving into China. Hotel upgraded us to the self contained two bedroom suite which was a lovely surprise for two tired people. Immaculate rooms. Comfortable bed. Staff very friendly, spoke English well. Located in a pretty clean... More

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billy l, Front Office Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Rosecottage, Thank you for sharing your feedback with the travel community. I am delighted to know that you had a wonderful stay with us. Feedback such as this is very encouraging to our service team in providing excellent guest service. Once again I thank you for sharing your experience with us and look forward to welcoming you back soon.... More

Denver
1 review
1 of 5 stars Reviewed May 25, 2014 via mobile

I just stayed at Fraser and I would have to say it is the worst place I have stayed is quiet some time. I toured other serviced apartment/hotels while I was in Shenzhen and I will defiantly be choosing one of the other places upon my return.

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billy l, Front Office Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear A.W Kindly accept our sincere apology for uncomfortable experience that you encountered during your stay with us. We understand that it was very important to have a nice /clean room to rest in your business trip in Shenzhen, Would you please provide more details that we can improve to ensure that all our staff could deliver exceptional experience to... More

Somerset West, South Africa
Top Contributor
70 reviews 70 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 7, 2014

Very nice place, good rooms pretty well fitted out. Convenient for town. Good laundry service or you can do your own. The Hub leaves a lot to be desired but then they are not a properly set up restaurant.

Was this review helpful? Yes 3
billy l, Front Office Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Mr. AI D, Thank you for sharing your experience with us. I am so happy to hear that you enjoyed our facility and received excellent service from our staff. I hope we have the opportunity to welcome you back soon. Sincerely yours Billy More

Doha
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 29, 2014

My husband and I have stayed in Fraser Place in numerous countries and the customer service is consistently high wherever we have stayed, We have recently booked into Shekou and this hotel is a credit to the Fraser group!. In some areas the hotel needs some updating and refurbishing however, the amount of effort that the staff (from Management, Reception,... More

Was this review helpful? Yes 1
billy l, Front Office Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Lolly, Thank you for sharing your wonderful review. It is always a pleasure to hear from happy guest like you and your words of encouragement means a lot to us! We have a great team and our ultimate goal is to ensure that each and every guest at Fraser Place Shekou is given the warmest welcome and made to... More

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Additional Information about Fraser Place Shekou Hotel Shenzhen

Address: No.1033 Nanhai Avenue, Shekou District, Shenzhen 518067, China
Phone Number:
Location: China > Guangdong > Shenzhen > Shekou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fraser Place Shekou Hotel Shenzhen 4*
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Also Known As:
Fraser Place Hotel Shenzhen

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