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Fraser Place Shekou Hotel Shenzhen

#18 of 2,144 Hotels in Shenzhen
Certificate of Excellence
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No.1033 Nanhai Avenue, Shekou District, Shenzhen, China
Best prices for: 1 room 1 guest
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Fraser Place Shekou Hotel Shenzhen
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Fraser Place Shekou Hotel Shenzhen
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89 reviews from our community

Traveler rating
    45
    31
    10
    2
    1
See reviews for
12
6
3
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (89)
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    (26)
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    (21)
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    (17)
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københavn
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We are long stay guests. What we like: - friendly front desk staff - kids and family friendly environment - spacious apartments What we don´t like: - very poor breakfast buffet - they allow guests to smoke inhouse, the rooms are not isolated well so smoke gets in your room. - lovely pool, sorrry its closes almost half the year.

Was this review helpful? Yes
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Mr Kobenhavn Thank you for your valuable feedback, we truly appreciate all your positive comments and those highlighted in the areas which needed improvements. We have recently made some changes in our breakfast spread to include new items on rotation. As for the outdoor pool due to some major repair works needed to be carried out for safety reasons,... More 

Stockholm. Sweden
Contributor
15 reviews 15 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 20, 2015

We stayed at Fraser several times, both long term (it is a serviced apartment place) and short term. Very large rooms, or if you so would like multi-room apartments. Staff is incredible, they go out of their way to please and personal preferences are remembered from stay to stay. Breakfast is OK, but not fantastic. Location is great, just 2... More 

Was this review helpful? Yes 2
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Mr Walker Thank you so much for your wonderful review. It is very rewarding to know my staff have left such a lasting impression on you by going the extra mile to make your stay a memorable one! The room tip which you have posted is very helpful for our future guests. We hope to welcome you back for... More 

Cairo, Egypt
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 2, 2015

It's luxury plus fast east functionality,I had everything when I were there,when I came and my requested type of single rooms was not available they offered me a bigger apartment with the same rating ! Briefly: -Breakfast was good. -Far east know how to serve you well,they appreciate their work so they appreciate you. -Rooms are luxurious and fully equipped... More 

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Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Islam_Rady Thank you so much for your wonderful review. We are so happy to learn that we have given you a memorable experience. I truly appreciate the room tips which you have posted as they are extremely helpful for our customers. Do come back to visit us more often! More 

Oslo, Norway
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 10, 2014

Stayed here 4 nights in dec 2014. My room whas not ready when im arrived 17.00 and I get one room in old wing. Sorry its smells awfull allover and ask for a new room. After some discussion with reception a get a new room at 20.00 in the evening. Room/appartment whas allright with lots of space and balcony. But... More 

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Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear 577Dan Thank you for sharing your feedback and thoughts with us. Sorry to learn that your stay experience was less than positive with the room not ready upon check-in, the 'unhappy' breakfast and noise from the nearby construction. We will take each issue on board to seek for improvement where necessary. Happy to know that you still recommend Fraser... More 

Johnstown, Canada
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 24, 2014

I have stayed many times at this hotel and have provided very good reviews. The location continues to be very good, the service and staff are excellent and the rooms are great. However, there is one thing I have noticed over the last couple of visits. Their breakfast offering is going downhill, to the point where I no longer have... More 

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Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Gerry Thank you for highlighting the quality of breakfast which fell below your expectations. We will continuously improve our breakfast items especially the scrambled eggs, bacon and fruits for the yogurt. The coffee machines will be regularly maintained to ensure they brew good coffee for our Residents. Thank you once again for your full confidence in us and it... More 

Ho Chi Minh City, Vietnam
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 22, 2014

My wife and I stayed for two nights whilst visiting Shekou and found the apartment to be very comfortable. Only a 5 to 10 minute walk to Sea World area and subway. We used the train to travel both to and from the Lo Wu border.

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Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Robert2458 Thank you very much for your good review of your recent stay at Fraser Place Shekou. Glad to know that you have found our location very convenient and apartment very clean and comfortable. We hope to have you and your wife as our frequent guests in the near future! More 

western ny
Contributor
20 reviews 20 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 18, 2014

Well-kept property at the foot of Nanshan Mountain (the park entrance is right around the corner), good breakfast with many western-style options, very clean, comfortable and excellent staff. Hotel was out of 1 bedroom suites, so they put me in a 3 BR, 2 bath suite with full kitchen, living room and dining area - almost as big as my... More 

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Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Ednpamk It is always a joy to hear from our happy guests! I am glad that you had the opportunity to experience the bigger suite and its privileges that come with it. Thank you for your very positive review and we certainly hope to welcome you back soon. Take care. More 

Beersheba, Israel
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 25, 2014

The hotel staff was nice helpful and spoke farely good English. The cleaning lady saw that I was hanging close I had washed so she brought me a rack on her own initiative- not very common. The atmosphere is very warm as people from all over the world who work in the area live there. So it's a bit like... More 

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Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Alonsherer I am very happy to hear that you and your friends had a memorable experience at Fraser Place Shekou. Your compliments of the staff especially the housekeeper have certainly made our day! Thank you for sharing your very positive experiences with us and we hope to see you back soon! More 

Shenzhen, China
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 24, 2014

This hotel has the best suits in town. Located just a few steps away from the sea world area and ideal for business and leaisure trvellers. The suits are really huge and has all the facility you look for a long stay. You must get into the sea world to taste the best food in town.

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Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Mr Jackey M It is always a pleasure to receive good comments from our guests and yours was simply super! Thank you for staying with us and we hope to see you soon. Take care. More 

Hong Kong
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 24, 2014

Stayed for one night with my 3-year old. Room was big (about 800 sq ft) and clean with a lovely view of the sea. Staff members were all very nice and helpful. Location was great - close to ferry port and some nice restaurants. We stayed there as a hop-over from Hong Kong to Shenzhen Safari Zoo, it was a... More 

Was this review helpful? Yes
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear AussierulesHongKong Thank you very much for your great review of Fraser Place Shekou. We are so happy to know that you have thoroughly enjoyed your stay and will definitely return soon. We certainly look forward to welcome you and your 3 year old child back very soon! More 

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