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Fraser Place Shekou Hotel Shenzhen

#34 of 2,184 Hotels in Shenzhen
Certificate of Excellence
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No.1033 Nanhai Avenue, Shekou District, Shenzhen, China
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1 room 1 adult
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Fraser Place Shekou Hotel Shenzhen
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111 Reviews from our TripAdvisor Community

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western ny
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed November 20, 2015 via mobile

Excellent hotel, clean, wonderful service, great breakfast, close to the ferry, and the mountain park for hiking is just around the corner. Sea world is a block away for nice international dining. Fraser Shekou is a hotel I would recommend to anyone traveling to Shenzhen.

Helpful?
Thank ednpamk
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Ednpamk Thank you very much for your awesome review! It is such a pleasure to know that you had a great experience at Fraser Place Shekou. We hope you will return more often to stay with us and looking forward to make your stay more memorable. Sincerely Theresa/General Manager More 

Hong Kong
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 16, 2015

I spent a two-day gathering there in mid-October with my church mates. We booked 3 suits in each suit had a large living room, a dinning room, a well equiped kitchen, two double-bed rooms, one twin-bed room. The suits were luxury, clean, comfortable. The room price was reasonable. The living room in the suit was large enough that we sat... More 

Helpful?
Thank Pauline Y
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Pauline Y Appreciate your good review of your recent stay with us. We are very happy to know that you and your church mates had many good sharing and enjoyed your time at Fraser. We look forward to your return stay in the future. All the Best. Sincerely Theresa/GM More 

New York
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed October 16, 2015

I stayed at this hotel for 2 nights for work. It is conveniently located near Seaworld with a galore of restaurants of all kinds. The breakfast was diverse and fine in taste. There does not seem to be an overload of seating, but it never hurts to mingle a bit and get to know some of the people living in... More 

Helpful?
Thank Squeegee1982
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Squeegee1982 Thank you very much for your very detailed review. We realized that you have experienced poor wifi during your stay. Our IT manager have made some checks on the status of the wifi in the apartment and has rectified the problem with the router. We will ensure that we will double check the wifi quality to ensure a... More 

USA
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed September 6, 2015

I have lived here for a year and must say the staff is what makes this place amazing. Personally, I like the pool area and the breakfast is pretty good.wifi can be a problem but they have an engineer onsite who is quick to respond. Gym has a small yoga room and new treadmills. It's close to the nanshan mountain... More 

Helpful?
Thank L2santhanam
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear L2Santhanam Thank you very much for your very detailed feedback which is very valuable for us especially in areas we need to further improve. I am happy to know that you and your family are happy staying at Fraser Place Shekou despite the aging hardware and the pest issues. There are plans to renovate our apartments and facilities which... More 

Leven, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 21, 2015

Fantastic hotel and facilities. Staff are extremely professional. Rooms are first class and always clean. Restaurant is basic although pleasant. WiFi frequently drops out. Make sure you wear Mosquito repellent in this area, they are very active. Only two-minute walk to city centre.

Helpful?
Thank Tiamo1988
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Tiamo1988 Thank you very much for your great review! We are very delighted to learn that you had an enjoyable stay with us. We will ensure the wifi quality is regularly checked and maintained by our IT team. We wish you all the best and sincerely hope to welcome you back in the near future. More 

Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 18, 2015 via mobile

As a new French expatriate in China -Shenzhen for my company with my Chinese wife, we first start to live in Shekou area at Fraser . Nice apartment , fully equipped and well located close to sea world (metro, bars, restaurant , trekking, sea and fun). You can enjoy swimming pool and sports . Breakfast very nice also. A bit... More 

Helpful?
Thank tonin92
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Tonin92 Thank you for your positive feedback. A very warm welcome to Shenzhen and Fraser Place Shekou. We are happy to know that you and your wife are settling in well and we hope you both will always feel at home. We wish you every success and All the Best! More 

Johnstown, Canada
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed July 11, 2015

In previous reviews I mentioned that there seemed to be problems developing at this hotel. I particularly mentioned the breakfast and how poor it was. Despite assurances that it had improved it has not. I still ate breakfast out every morning that I stayed. But it now seems that other things are slipping. I stayed four nights and during that... More 

Helpful?
1 Thank Gerry L
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Mr Lalonde Thank you for returning to stay with us. We regret to hear that your stay experience fell short of expectations. My team joins me in extending our sincere apologies to you for all the inconveniences caused. I have addressed each of the issues with my team and they will pay more attention to details to ensure excellent... More 

Toronto
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed July 7, 2015

I stayed in one of the one-bedroom suites for one night. This is the most pleasant hotels I have encountered in China. It is located at the foot of the South Hill Park, within walking distance to the Shekou Ferry Terminal, 1/2 hour away from the Hong Kong International Airport by Ferry. It's also close to one of the attractions... More 

Helpful?
1 Thank CanadianTraveller100
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Canadian Traveller100 Thank you very much for your great review and it has certainly made our day! It is always a pleasure to hear from Happy Guest like you who truly appreciate everything we have done at Fraser Place Shekou. I am glad you had the opportunity to hike up the South Hill and enjoy the pool before you... More 

singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 4, 2015 via mobile

I was there last week with my family and friends. We love the superb and caring service which way surpass our expectation and the industry standard. A big thank you to Theresa, Billy, Echo , Zora and other staff. Loved their friendly service and smiles, We feel very much at home. The breakfast is great, location is good which is... More 

Helpful?
1 Thank cougars61
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Cougars61 We are very pleased to know that you and your family have the most memorable stay at Fraser Place Shekou. Your compliments have been shared with the staff and especially Billy, Echo and Zora. They are so happy to know that they have left such a positive impression and it will be our pleasure to welcome you and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 3, 2015 via mobile

Stayed four days in the best penthouse unit with my family and friends recently. Nice sea view and great location, definitely rated one of the most memorable holiday I ever had. Thank you Billy, Echo and Zora for your warm smile and immaculate service rendered. Most of all, thank you Theresa for all the special arrangements. We will be back.

Helpful?
1 Thank Heng Fai W
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Heng Fai Wong We are so delighted to know that you,your family and friends had the most memorable experiences during your recent stay at Fraser Place Shekou. Thank you very much for acknowledging the efforts of our staff. We have a great team here and I am sure that your compliments would mean a lot to Billy, Echo and... More 

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