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Fraser Place Shekou Hotel Shenzhen

4.0 of 5 No.1033 Nanhai Avenue, Shekou District, Shenzhen 518067, China
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Certificate of Excellence 2014
Fraser Place Shekou Hotel Shenzhen
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Fraser Place Shekou Hotel Shenzhen
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82 reviews from our community

Traveler rating
    42
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    8
    2
    1
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12
5
3
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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western ny
Contributor
20 reviews 20 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Well-kept property at the foot of Nanshan Mountain (the park entrance is right around the corner), good breakfast with many western-style options, very clean, comfortable and excellent staff. Hotel was out of 1 bedroom suites, so they put me in a 3 BR, 2 bath suite with full kitchen, living room and dining area - almost as big as my... More

Was this review helpful? Yes
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Ednpamk It is always a joy to hear from our happy guests! I am glad that you had the opportunity to experience the bigger suite and its privileges that come with it. Thank you for your very positive review and we certainly hope to welcome you back soon. Take care. More

Beersheba, Israel
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel staff was nice helpful and spoke farely good English. The cleaning lady saw that I was hanging close I had washed so she brought me a rack on her own initiative- not very common. The atmosphere is very warm as people from all over the world who work in the area live there. So it's a bit like... More

Was this review helpful? Yes
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Alonsherer I am very happy to hear that you and your friends had a memorable experience at Fraser Place Shekou. Your compliments of the staff especially the housekeeper have certainly made our day! Thank you for sharing your very positive experiences with us and we hope to see you back soon! More

Shenzhen, China
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has the best suits in town. Located just a few steps away from the sea world area and ideal for business and leaisure trvellers. The suits are really huge and has all the facility you look for a long stay. You must get into the sea world to taste the best food in town.

Was this review helpful? Yes
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Mr Jackey M It is always a pleasure to receive good comments from our guests and yours was simply super! Thank you for staying with us and we hope to see you soon. Take care. More

Hong Kong
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for one night with my 3-year old. Room was big (about 800 sq ft) and clean with a lovely view of the sea. Staff members were all very nice and helpful. Location was great - close to ferry port and some nice restaurants. We stayed there as a hop-over from Hong Kong to Shenzhen Safari Zoo, it was a... More

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Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear AussierulesHongKong Thank you very much for your great review of Fraser Place Shekou. We are so happy to know that you have thoroughly enjoyed your stay and will definitely return soon. We certainly look forward to welcome you and your 3 year old child back very soon! More

Paris
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 14, 2014

Close to Shekou downtown (almost brand new), and close to the ferry port. To close for a taxi, the reception propose a pick-up service. Big appartements, clean, and good services. People at reception desk are all kind. Restaurant is OK and the breakfast is good.

Was this review helpful? Yes
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Mr Murai3 Very happy to hear that you had enjoyed your stay with us. Thank you for sharing your positive experience with us and I certainly hope to welcome you back. More

San Diego, California
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed September 23, 2014

My family lived in this hotel for from year 2006 to 2014 due to my husbands working assignment. Very friendly hotel, perfect for family long staying, cooking section in every room( they even have rooms 2 floors with courtyard). nice swimming pool, kids play room especially for young kids, different kinds of activities for kids and adults( kids club, cooking... More

Was this review helpful? Yes
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Mrs Jin It is so wonderful to hear from you. We thank you and your family for being so supportive of Fraser Place Shekou all these years. Your feedback will encourage all of us to continuously strive for excellence in our customer service and guest experience. More

New Delhi, India
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 11, 2014

It is a very good property, conveniently located near Shekou Ferry Terminal, and Sea World. Close access to wonderful dining opportunities. The breakfast is not a lavish spread, but enough to cover wide tastes. Dining menu can be improved for room service, choices are very limited.

Was this review helpful? Yes
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Mr Sharma Thank you very much for your positive feedback. We are happy that you had a very good stay with us. However, we took note of your feedback on the limited selection and choices of our room service menu. We will be making some changes in the menu. Wishing you all the Best and hope to see you... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 12, 2014

Really nice ocean view convenient to restaurants and nightlife. To much price for what it is. The rooms are getting old walls with water stains. The bed not so comfortable ..the dishwasher did not work. Some lights not working. They don't have a a good reward program. Like to get points or miles and exchange for nights in other Fraser... More

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Nicky Z, Front Office Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Mr Sexymonsters, Thank you for your comments and for bringing up the issues you have encountered during your stay to our attention. We sincerely apologize for the inconveniences caused. Our teams are always trying our best to deliver a pleasant stay experience for our guest. Rest assured that room checks are emphasized to ensure all facilities are in good... More

Southbury
2 reviews
5 of 5 stars Reviewed August 6, 2014

I have been staying at Fraser Place in Shekou for 10 years now, and stayed there at least once every month for the last three years. The staff in this hotel is amazing!! Many thanks to Nicky, Echo, Killy, Dream, and all the other staff I am forgetting to mention that make my stay each month so enjoyable. Shekou is... More

Was this review helpful? Yes
Nicky Z, Front Office Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Mr Johnson, Thank you very much for your great review. It is such a joy to receive your compliments on our staff who have made you feel so at home. This will motivate us further to strive for excellence and continue to wow all our guests. We would like to take this opportunity to thank you for your loyalty... More

Colorado Springs, Colorado
Contributor
17 reviews 17 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 23, 2014

I have been staying here on and off for over ten years now ... there is a wide range of rooms, from spacious suites with 3-4 bedrooms to the two room one bed format. Each has its own kitchen. The beds are not "western as in comfortable ... rather hard but time in Asia will re-train your body. The breakfast... More

Was this review helpful? Yes
billy l, Front Office Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Mr Gregg, We truly appreciate your loyalty and support to Fraser Place Shekou for the past 10 years. Sorry for the inconveniences that you experienced during your stay with us. I believe we offer our guests something truly unique here at Fraser Place Shekou. The softer bed is already in the progress of replacement to ensure all our guests... More

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Additional Information about Fraser Place Shekou Hotel Shenzhen

Address: No.1033 Nanhai Avenue, Shekou District, Shenzhen 518067, China
Phone Number:
Location: China > Guangdong > Shenzhen > Shekou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fraser Place Shekou Hotel Shenzhen 4*
Number of rooms: 232
Reservation Options:
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Also Known As:
Fraser Place Hotel Shenzhen

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