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Fraser Place Shekou Hotel Shenzhen

#23 of 2,160 Hotels in Shenzhen
Certificate of Excellence
Hotel website
No.1033 Nanhai Avenue, Shekou District, Shenzhen, China
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Best prices for: 1 room 1 guest
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Fraser Place Shekou Hotel Shenzhen
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Fraser Place Shekou Hotel Shenzhen
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99 Reviews from our TripAdvisor Community

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Traveler rating
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    11
    3
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (99)
  • Mar-May only
    (28)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (17)
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Leven, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Fantastic hotel and facilities. Staff are extremely professional. Rooms are first class and always clean. Restaurant is basic although pleasant. WiFi frequently drops out. Make sure you wear Mosquito repellent in this area, they are very active. Only two-minute walk to city centre.

Was this review helpful? Yes
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Tiamo1988 Thank you very much for your great review! We are very delighted to learn that you had an enjoyable stay with us. We will ensure the wifi quality is regularly checked and maintained by our IT team. We wish you all the best and sincerely hope to welcome you back in the near future. More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

As a new French expatriate in China -Shenzhen for my company with my Chinese wife, we first start to live in Shekou area at Fraser . Nice apartment , fully equipped and well located close to sea world (metro, bars, restaurant , trekking, sea and fun). You can enjoy swimming pool and sports . Breakfast very nice also. A bit... More 

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Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Tonin92 Thank you for your positive feedback. A very warm welcome to Shenzhen and Fraser Place Shekou. We are happy to know that you and your wife are settling in well and we hope you both will always feel at home. We wish you every success and All the Best! More 

Johnstown, Canada
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

In previous reviews I mentioned that there seemed to be problems developing at this hotel. I particularly mentioned the breakfast and how poor it was. Despite assurances that it had improved it has not. I still ate breakfast out every morning that I stayed. But it now seems that other things are slipping. I stayed four nights and during that... More 

Was this review helpful? Yes
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Mr Lalonde Thank you for returning to stay with us. We regret to hear that your stay experience fell short of expectations. My team joins me in extending our sincere apologies to you for all the inconveniences caused. I have addressed each of the issues with my team and they will pay more attention to details to ensure excellent... More 

Toronto
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in one of the one-bedroom suites for one night. This is the most pleasant hotels I have encountered in China. It is located at the foot of the South Hill Park, within walking distance to the Shekou Ferry Terminal, 1/2 hour away from the Hong Kong International Airport by Ferry. It's also close to one of the attractions... More 

Was this review helpful? Yes 1
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Canadian Traveller100 Thank you very much for your great review and it has certainly made our day! It is always a pleasure to hear from Happy Guest like you who truly appreciate everything we have done at Fraser Place Shekou. I am glad you had the opportunity to hike up the South Hill and enjoy the pool before you... More 

singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was there last week with my family and friends. We love the superb and caring service which way surpass our expectation and the industry standard. A big thank you to Theresa, Billy, Echo , Zora and other staff. Loved their friendly service and smiles, We feel very much at home. The breakfast is great, location is good which is... More 

Was this review helpful? Yes 1
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Cougars61 We are very pleased to know that you and your family have the most memorable stay at Fraser Place Shekou. Your compliments have been shared with the staff and especially Billy, Echo and Zora. They are so happy to know that they have left such a positive impression and it will be our pleasure to welcome you and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed four days in the best penthouse unit with my family and friends recently. Nice sea view and great location, definitely rated one of the most memorable holiday I ever had. Thank you Billy, Echo and Zora for your warm smile and immaculate service rendered. Most of all, thank you Theresa for all the special arrangements. We will be back.

Was this review helpful? Yes 1
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Heng Fai Wong We are so delighted to know that you,your family and friends had the most memorable experiences during your recent stay at Fraser Place Shekou. Thank you very much for acknowledging the efforts of our staff. We have a great team here and I am sure that your compliments would mean a lot to Billy, Echo and... More 

Tampa
Level Contributor
94 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed May 13, 2015

I really enjoyed my stay here. The room was more like a small apartment with a kitchen and clothes washer/dryer. I had a big balcony, good TV with some English channels, a comfortable bed, and decent buffet breakfast. It is located within walking distance of the many Shekou restaurants, and there is a 7-11 across the street. Lots of people... More 

Was this review helpful? Yes 1
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Eldeesilver We are so happy to know that you have the most enjoyable stay with us at Fraser Place Shekou! Thank you so much for your positive & detailed feedback which is most helpful and we certainly look forward to welcoming you back soon. More 

Shenzhen, China
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 31, 2015

We are long stay guests. What we like: - friendly front desk staff - kids and family friendly environment - spacious apartments What we don´t like: - very poor breakfast buffet - they allow guests to smoke inhouse, the rooms are not isolated well so smoke gets in your room. - lovely pool, sorrry its closes almost half the year.

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Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Mr Kobenhavn Thank you for your valuable feedback, we truly appreciate all your positive comments and those highlighted in the areas which needed improvements. We have recently made some changes in our breakfast spread to include new items on rotation. As for the outdoor pool due to some major repair works needed to be carried out for safety reasons,... More 

Stockholm. Sweden
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed February 20, 2015

We stayed at Fraser several times, both long term (it is a serviced apartment place) and short term. Very large rooms, or if you so would like multi-room apartments. Staff is incredible, they go out of their way to please and personal preferences are remembered from stay to stay. Breakfast is OK, but not fantastic. Location is great, just 2... More 

Was this review helpful? Yes 3
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Mr Walker Thank you so much for your wonderful review. It is very rewarding to know my staff have left such a lasting impression on you by going the extra mile to make your stay a memorable one! The room tip which you have posted is very helpful for our future guests. We hope to welcome you back for... More 

Cairo, Egypt
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 2, 2015

It's luxury plus fast east functionality,I had everything when I were there,when I came and my requested type of single rooms was not available they offered me a bigger apartment with the same rating ! Briefly: -Breakfast was good. -Far east know how to serve you well,they appreciate their work so they appreciate you. -Rooms are luxurious and fully equipped... More 

Was this review helpful? Yes
Theresa L, General Manager at Fraser Place Shekou Hotel Shenzhen, responded to this review

Dear Islam_Rady Thank you so much for your wonderful review. We are so happy to learn that we have given you a memorable experience. I truly appreciate the room tips which you have posted as they are extremely helpful for our customers. Do come back to visit us more often! More 

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