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All 1,809 Shenzhen hotels

Novotel Bauhinia Shenzhen

4.0 of 5 Hotel   |   No.2002 Qiaocheng East Road, Nanshan District, Shenzhen 518083, China (Overseas Chinese Town)
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Novotel Bauhinia Shenzhen
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76%
Ranked #112 of 1,809 hotels in Shenzhen
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed March 3, 2014
Jim B Edmonton, Alberta, Canada
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213 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Edmonton, Alberta, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 3, 2014

This is a semi-luxury hotel. The room I had was excellent and a very comfortable bed. The hotel decor is very pleasant, and the breakfast was excellent. I would highly recommend this hotel. The only problem was that most of the staff do not speak English.

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novotel b, General Manager at Novotel Bauhinia Shenzhen, responded to this review

Dear Jim B, We appreciate your comments very much regarding your stay at the Novotel Shenzhen Bauhinia. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your feedback will certainly be served like an encouragement to all of our staff as we strive to continuously improve the quality of our services. At... More

Hong Kong, China
1 review
3 of 5 stars Reviewed February 10, 2014

The location of the hotel is good. It is close to many tourist attractions and taking taxi is very convenient. However, front desk service was terrible. They assigned our room numbers wrongly and that made my old parents-in-law go to a wrong room. I had "Accor coupon" to spend in the hotel but the front desk rejected me. I told... More

Review collected in partnership with Accorhotels.com

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novotel b, General Manager at Novotel Bauhinia Shenzhen, responded to this review

Dear Aaron CHOW, Thank you for sharing your experience at Novotel Shenzhen Bauhinia. My sincere apologies for staff’s not enough knowledge with regards to the use of Accor Vouchers. Please rest assured that we are taking the appropriate measures to emphasize on the related training and prevent future occurrence. We appreciate you sharing your concerns and deeply hope that you... More

Andover, Massachusetts
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 21, 2014

The Novotel Bauhinia is a nicely appointed hotel in Shenzhen, and the room prices are very good for the quality level of the room. The bathroom is very nice, and the big shower is rather nice as well. The hotel is nice looking overall, and clean. The room is very conformable and the internet service is solid. However, the lobby... More

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novotel b, General Manager at Novotel Bauhinia Shenzhen, responded to this review

Dear Matt, Thank you for taking time to share your experience at Novotel Shenzhen Bauhinia. I am sorry that we did not meet your high expectations, please accept my sincerest apologies. At Novotel, we strive to provide a optimum service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the... More

Ganzhou
2 reviews
1 of 5 stars Reviewed November 25, 2013

You can smell the bad odor upon you step out from the lift to the room. The same odor full in the room. The extra pillow in the wardrobe with stain. It is just horrible and not justify with the room rate.

Review collected in partnership with Accorhotels.com

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novotel b, General Manager at Novotel Bauhinia Shenzhen, responded to this review

Dear Angeline, Thank you for taking time to share your experience at Novotel Shenzhen Bauhinia. I am sorry that we did not meet your high expectations, please accept my sincerest apologies. At Novotel, we strive to provide a optimum service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the... More

Budapest
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 11, 2013

Though the hotel is a bit far from city center, the nearest subway station is just a few minutes walk or a taxi trip is a good and cheap option. Since the weather is relatively dry and pleasantly cool in november, this season is ideal for walks (see pics taken in november). I had a standard room with a garden/swiming... More

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novotel b, General Manager at Novotel Bauhinia Shenzhen, responded to this review

Dear Pribeli, We appreciate your comments very much regarding your stay at the Novotel Shenzhen Bauhinia. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your feedback will certainly be served like an encouragement to all of our staff as we strive to continuously improve the quality of our services. With regards... More

Rogers, Arkansas
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 3, 2013

This is a good relatively low cost hotel. The facility is in a good location, however is in need of a remodel / face lift. The prices for the rooms is good and the staff is friendly, however the English proficiency is extremely low. The restaurant in the lobby is not very good for dinner or lunch as it takes... More

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novotel b, General Manager at Novotel Bauhinia Shenzhen, responded to this review

Dear Jimmy P, Thank you for taking time to share your experience at Novotel Shenzhen Bauhinia. I am sorry that we did not meet your high expectations, please accept my sincerest apologies. At Novotel, we strive to provide a optimum service experience for every customer, therefore your feedback is very important to us. Please rest assured that the staff's English... More

Hong Kong, China
Contributor
13 reviews 13 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 20, 2013

The environment of the hotel was good. The room was big, comfortable, quiet, and with and wifi available. The staff was nice and helpful, but just had to wait for them to tidy-up the room, even after the check in hour. And there was some problem with the flushing of the toilet. Apart from it, everything was fine. The breakfast... More

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novotel b, General Manager at Novotel Bauhinia Shenzhen, responded to this review

Dear Alice C, Thank you for taking time to share your experience at Novotel Shenzhen Bauhinia. I am sorry that we did not meet your high expectations, please accept my sincerest apologies. At Novotel, we strive to provide a optimum service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking... More

Hong Kong, China
Top Contributor
52 reviews 52 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 3, 2013 via mobile

Another nice Novotel near OCT west. Very close to the windows of the world and splendid china - two great attractions of Shenzhen. Excellent service, great food, one of the biggest breakfast spreads ever!! Helpful staff. A bit away from the city and malls and restaurants, but very close to the bay. Ideal for a weekend for hong kongers!

Was this review helpful? Yes
novotel b, General Manager at Novotel Bauhinia Shenzhen, responded to this review

Dear Mush Panjwani, We appreciate your comments very much regarding your stay at the Novotel Shenzhen Bauhinia. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your feedback will certainly be served like an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our... More

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Additional Information about Novotel Bauhinia Shenzhen

Also Known As:
Novotel Bauhinia Shenzhen Hotel
Novotel Bauhinia Shenzhen Hotel Shenzhen
Novotel Shenzhen
Accor Bauhinia Shenzhen
Shenzhen Novotel
Address: No.2002 Qiaocheng East Road, Nanshan District, Shenzhen 518083, China
Location: China > Guangdong > Shenzhen > Overseas Chinese Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#60 Luxury Hotel in Shenzhen
#88 Best Value Hotel in Shenzhen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bauhinia Shenzhen 4*
Official Description (provided by the hotel):
Well located in the OCT Zone ,only twenty minutes drive from Shenzhen Airport , 5 minutes from Mangrove Forest , Folk Culture Village , Window of World and OCT Bay . Hotel has 8 function conference rooms , free beverage in Minibar and free local call in room . The quiet living environment could make the business trip more comfortable and easeful . ... more   less 
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