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All 1,961 Shenzhen hotels

Novotel Bauhinia Shenzhen

4.0 of 5 Hotel   |   No.2002 Qiaocheng East Road, Nanshan District, Shenzhen 518083, China (Overseas Chinese Town)
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Novotel Bauhinia Shenzhen
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76%
Ranked #96 of 1,961 hotels in Shenzhen
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  • Reviews (218)
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218 people have reviewed this hotel

Traveler rating
    56
    107
    40
    8
    7
See reviews for
13
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68
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I have stayed at the Novotel Shenzhen Bauhinia a number of times over the past five years (first in 2009, then again in 2010, 2012 and 2014). Many things have remained constant over that period, others have changed (some for the better and others for the worst). The hotel is in a good location in Nanshan district. It is about... More

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Beijing, China
2 reviews
5 of 5 stars Reviewed April 25, 2014

The hotel is not too far from metro,the big exhibition hall, and the airport, and it is just near the city's garden,nice surrounding Breakfast is very good,sleeping good Swimming pool is open from May

Review collected in partnership with Accorhotels.com

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Edmonton, Alberta, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 3, 2014

This is a semi-luxury hotel. The room I had was excellent and a very comfortable bed. The hotel decor is very pleasant, and the breakfast was excellent. I would highly recommend this hotel. The only problem was that most of the staff do not speak English.

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novotel b, General Manager at Novotel Bauhinia Shenzhen, responded to this review

Dear Jim B, We appreciate your comments very much regarding your stay at the Novotel Shenzhen Bauhinia. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your feedback will certainly be served like an encouragement to all of our staff as we strive to continuously improve the quality of our services. At... More

Hong Kong, China
1 review
3 of 5 stars Reviewed February 10, 2014

The location of the hotel is good. It is close to many tourist attractions and taking taxi is very convenient. However, front desk service was terrible. They assigned our room numbers wrongly and that made my old parents-in-law go to a wrong room. I had "Accor coupon" to spend in the hotel but the front desk rejected me. I told... More

Review collected in partnership with Accorhotels.com

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novotel b, General Manager at Novotel Bauhinia Shenzhen, responded to this review

Dear Aaron CHOW, Thank you for sharing your experience at Novotel Shenzhen Bauhinia. My sincere apologies for staff’s not enough knowledge with regards to the use of Accor Vouchers. Please rest assured that we are taking the appropriate measures to emphasize on the related training and prevent future occurrence. We appreciate you sharing your concerns and deeply hope that you... More

Andover, Massachusetts
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 21, 2014

The Novotel Bauhinia is a nicely appointed hotel in Shenzhen, and the room prices are very good for the quality level of the room. The bathroom is very nice, and the big shower is rather nice as well. The hotel is nice looking overall, and clean. The room is very conformable and the internet service is solid. However, the lobby... More

Was this review helpful? Yes 1
novotel b, General Manager at Novotel Bauhinia Shenzhen, responded to this review

Dear Matt, Thank you for taking time to share your experience at Novotel Shenzhen Bauhinia. I am sorry that we did not meet your high expectations, please accept my sincerest apologies. At Novotel, we strive to provide a optimum service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the... More

Ganzhou
2 reviews
1 of 5 stars Reviewed November 25, 2013

You can smell the bad odor upon you step out from the lift to the room. The same odor full in the room. The extra pillow in the wardrobe with stain. It is just horrible and not justify with the room rate.

Review collected in partnership with Accorhotels.com

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novotel b, General Manager at Novotel Bauhinia Shenzhen, responded to this review

Dear Angeline, Thank you for taking time to share your experience at Novotel Shenzhen Bauhinia. I am sorry that we did not meet your high expectations, please accept my sincerest apologies. At Novotel, we strive to provide a optimum service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the... More

Budapest
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 11, 2013

Though the hotel is a bit far from city center, the nearest subway station is just a few minutes walk or a taxi trip is a good and cheap option. Since the weather is relatively dry and pleasantly cool in november, this season is ideal for walks (see pics taken in november). I had a standard room with a garden/swiming... More

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novotel b, General Manager at Novotel Bauhinia Shenzhen, responded to this review

Dear Pribeli, We appreciate your comments very much regarding your stay at the Novotel Shenzhen Bauhinia. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your feedback will certainly be served like an encouragement to all of our staff as we strive to continuously improve the quality of our services. With regards... More

Rogers, Arkansas
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 3, 2013

This is a good relatively low cost hotel. The facility is in a good location, however is in need of a remodel / face lift. The prices for the rooms is good and the staff is friendly, however the English proficiency is extremely low. The restaurant in the lobby is not very good for dinner or lunch as it takes... More

Was this review helpful? Yes
novotel b, General Manager at Novotel Bauhinia Shenzhen, responded to this review

Dear Jimmy P, Thank you for taking time to share your experience at Novotel Shenzhen Bauhinia. I am sorry that we did not meet your high expectations, please accept my sincerest apologies. At Novotel, we strive to provide a optimum service experience for every customer, therefore your feedback is very important to us. Please rest assured that the staff's English... More

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Additional Information about Novotel Bauhinia Shenzhen

Address: No.2002 Qiaocheng East Road, Nanshan District, Shenzhen 518083, China
Location: China > Guangdong > Shenzhen > Overseas Chinese Town
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bauhinia Shenzhen 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, ACCOR, Orbitz, Travelocity, Tingo, HotelsClick, Despegar.com, Ctrip DaoDao, BookingOdigeoWL, Hotels.com and Venere so you can book your Novotel Bauhinia Shenzhen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Bauhinia Shenzhen Hotel Shenzhen
Novotel Shenzhen
Accor Bauhinia Shenzhen
Shenzhen Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#29 Spa Hotel in Shenzhen #58 Luxury Hotel in Shenzhen #83 Best Value Hotel in Shenzhen
Hotel Class
Official Description (provided by the hotel)
Well located in the OCT Zone ,only twenty minutes drive from Shenzhen Airport , 5 minutes from Mangrove Forest , Folk Culture Village , Window of World and OCT Bay . Hotel has 8 function conference rooms , free beverage in Minibar and free local call in room . The quiet living environment could make the business trip more comfortable and easeful . ... more   less 
Number of rooms
212

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