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All 2,110 Shenzhen hotels

Four Points by Sheraton Shenzhen

4.0 of 5 Hotel   |   No.5 Guihua Road, Futian Free Trade District, Shenzhen 518038, China (Huanggang Port)
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Ranked #27 of 2,110 hotels in Shenzhen
A recent review
5 of 5 stars reviewed 5 days ago
AssiW Netanya, Israel
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474 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Netanya, Israel
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very reach breakfast, nice pool and spa. Clean and convenient rooms, location is near the HK border that is important if you need to jump few times between shenzhen to HK. so all in all this hotel is really a good choice. The nearest metro is not so close so a taxi is the preferred way for transportation.

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Hong Kong, China
1 review
4 of 5 stars Reviewed 5 days ago NEW

The hotel has great services and all staffs are very friendly. However, one major problem is transportation. The hotel only provides shuttle from the hotel but not to the hotel from the Futian checkpoint. As the hotel is not centrally located, it actually quite inconvenient.

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Amman, Jordan
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Four points by Sheraton hotel is a good hotel located about 7 KMs from the city center with river and mountains views. Employees are welcoming staff, do their best to help you. Rooms are clean with all staff that guest may need. Hotel has free shuttle from the hotel to the railway station

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Castronno, Italy
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very good international hotel perfect for business in the free trade zone of Fu Tian. Room is wide, breakfast buffet is ample. Service is very good. No specific concern. It's a good business hotel. As simple as that.

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Shanghai, China
Top Contributor
172 reviews 172 reviews
101 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very good hotel located about 30 min from Shenzhen airport. Modern room and bathroom. Breakfast offers a mix of western/Asian food. We went to Grill & Bar in the evening. Rather good menu which offers both meat and fish/seafood, reasonable price and good service. The hotel is not located in city center and there is not much around but we... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Anne-Christine, Thank you so much for your continued support of Starwood Hotels & Resorts and for always taking the time to post review on our branded website. It was lovely to hear you had an enjoyable stay. We do look forward to welcoming you back again. Kindly Regards Laura Dady General Manager More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have stayed at the Four Points in Futian countless times, for me, it is by far the best option when travelling to Shenzhen. The staff try really hard to make each stay memorable, and the service standards are light-years ahead of other local hotels. Also, the level of spoken English is much better than at other Shenzhen hotels, and this... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Mark1980FFC, Thank you for your positive feedback which will help to further enhance our Service Culture spirit among the associate in encouraging us going the Extra-mile in Guest Service. Mark1980FFC, we look forward to see you soon in the near future. Warm regards, Laura Dady General Manager More

Hong Kong, null, Hong Kong
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed there for one night for business. You can walk to the hotel from Fu Tian border crossing to the hotel (about 15 minutes) but I wouldn't recommend it. There is a shuttle from hotel to border crossing. Wish they post the schedule on the website. Room is spacious and clean. Chinese restaurant has dim sum buffet and food is... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Kel_c_hk, Thank you for sharing your experience on your recent stay with us. We are sorry to hear of your unpleasant experience and my sincere apology for not having the opportunity to resolve this personally before you leaving the hotel. As our valuable guest, you’re supposed to receive the highest Quality and Professional Service & Product from us and... More

Oakville, Ontario, Canada
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 28, 2014

Shenzhen is filled with more hotels than they know what to do with. My personal preference is to stay at Starwood properties in China, whenever possible. Local hotels could be equally good as long as you can vouch for them through personal experience (I've stopped going by what Chinese colleagues determine to be good). When I read the reviews for... More

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Guangzhou, China
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 4, 2014

We have been stay one night at The four points and as SPG gold member I believe I was well recognized, after asking I received a free upgrade to a better room, unfortunately they gave as a disable room, and was not to comfortable but it have been quite easy to change it after managing to translate the issue to... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Emanuele G Greetings from the Four Points by Sheraton Shenzhen! Thank you for taking your time providing us feedback of your recent staying experience. As one of our valuable SPG Gold members, your comments is very important for our continuous improvement. We truly appreciate your feedback on our shortfalls and we will take the necessary actions to ensure improvements... More

Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 9, 2014

I booked this hotel, because it’s really close to the Lok Ma Chau border and the room rate is very reasonable. The hotel runs a promo for all weekend stays, the package includes a night stay with breakfast and dinner buffet. It is a good deal to have a weekend getaway in China. The hotel has a very strict rule... More

Was this review helpful? Yes 1
fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Host2087, Thank you so much for choosing to stay at Four Points by Sheraton Shenzhen. We are glad to hear that you found our hotel to be good value for money as this is what we would like to offer to our guests, comfortable night stay at great rates. We thank you once again for taking your time to... More

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Additional Information about Four Points by Sheraton Shenzhen

Address: No.5 Guihua Road, Futian Free Trade District, Shenzhen 518038, China
Phone Number:
Location: China > Guangdong > Shenzhen > Huanggang Port
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Shenzhen 4*
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Also Known As:
Four Points By Sheraton Shenzhen Hotel Shenzhen
4 Points By Sheraton Shenzhen
Sheraton Shenzhen
Four Points Shenzhen
Shenzhen Sheraton
Shenzhen Four Points

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#16 Spa Hotel in Shenzhen #22 Business Hotel in Shenzhen #26 Luxury Hotel in Shenzhen #87 Best Value Hotel in Shenzhen
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Number of rooms
438

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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