We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Points by Sheraton Shenzhen

Hotel website
Hotel deals
No.5 Guihua Road, Futian Free Trade District, Shenzhen 518038, China
Special Price
Book Advance-up to 25%OFF
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Four Points by Sheraton Shenzhen
Professional photos View all
Browse nearby
Four Points by Sheraton Shenzhen
Write a Review

504 reviews from our community

Traveler rating
    132
    274
    81
    11
    6
See reviews for
9
20
37
148
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (504)
  • Mar-May only
    (134)
  • Jun-Aug only
    (150)
  • Sep-Nov only
    (121)
  • Dec-Feb only
    (99)
All months
Shanghai, China
Top Contributor
63 reviews 63 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Checking in is efficient and quick since I have stayed there before. It is nice to be recognised and greeted by everyone on first name. The facilities are still in tip top and hardware in good order. Generally an excellent stay!

Was this review helpful? Yes
fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Nai B, Thank you for taking the time to leave us your generous praise and invaluable feedback of your Four Points experience with us. We are very encouraged by your compliments. I will share your comments with our service team and we look forward to welcoming you back very soon! Warm Regards Laura Dady More 

Palm Desert, California
Top Contributor
201 reviews 201 reviews
30 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 1 week ago

The Four Points Sheraton Shenzhen is quite a pleasant surprise. The hotel is very clean and check in was easy. The hotel sent a car to pick us up which helped after our Shenzhen Airlines flights were delayed. The room is clean although a bit small by North American standards. Lots of amenities are provided. Wifi is free for SPG... More 

Was this review helpful? Yes
fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Marty911 Thank you for taking the time to review your recent stay at Four Points by Sheraton Shenzhen. We truly appreciate your feedback. It is heartening to learn that you had an enjoyable time at our hotel and our service team has been able to meet your expectation. We are very encouraged by your compliments and look forward to... More 

Canada
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

My first business trip to Shenzhen and decided to stay at this hotel.. Rooms: Nice and clean. Coffee makers are available but there was no fridge "no minibar". One thing I found very odd for 4 start hotel, I requested a king size bed and their king size bed was made out of 2 single beds. I actually found this... More 

Was this review helpful? Yes
fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear monsieur_park Thank you for choosing Four Points by Sheraton Shenzhen and also for taking the time to share your review with us. It is indeed delightful to learn that you had enjoyed your stay with us. We truly appreciate your support and certainly look forward to welcoming you back again! Warm Regards Laura Dady General Manager More 

Hefei, China
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This is a very consistent hotel in delivering quality stays at very good rate. This hotel is my base when traveling to China. Rooms are not huge, but very comfortable and fairly luxurious. Of all hotels I have stayed in China, this one has one of the very best Breakfast buffet. It has a great blend of traditional Chinese and... More 

Was this review helpful? Yes
fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Eric B, Thank you for choosing Four Points by Sheraton Shenzhen and also for taking the time to share your review with us. We greatly appreciate your generous compliments as it is always gratifying to receive such positive feedback from our regular guests. Certainly, our team is very encouraged by it. Thanks again for your kind review and we... More 

Seoul, South Korea
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Everything is Ok, specially move to other place ( Dongguang, GwangZhou, Airport...Downtown. ) ., Also, This hotel have good gym and restraunt. but, this hotel is not downtown. It is not easy take a taxi specially during clsoing hour.

Was this review helpful? Yes
fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear kim F Thank you for the kind review of your stay. It is indeed delightful to hear that you find Four Points by Sheraton Shenzhen is a good option. It is also heartening to learn that you had an enjoyable time at our Gym and Restaurant. Just for your information, Hotel provides free shuttle bus to Futian Boarder MTR... More 

Shanghai, China
Top Contributor
63 reviews 63 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I always stay in this hotel when I am in Shenzhen (must be here for over 30 times) and it is always good but with no surprises though. I used to be a Platinum member and they always (95%) upgraded me to a suite, great SPG recognition. Reason why I say this is both a Four Points and a Sheraton... More 

Was this review helpful? Yes
fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear JimmyinChina Thank you for the kind review of your stay and continuous support to Four Points by Sheraton Shenzhen. It is heartening to learn that you feel our hotel is home alike and we are very encouraged. We highly appreciate your compliments on our service. All of us here are committed to delivering quality service to our guests and... More 

New Delhi, India
Top Contributor
114 reviews 114 reviews
55 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in this wonderful hotel on two ocassions in the last two weeks. This is a very good hotel for business visitors. Rooms are very comfortable especially the SPG floors are neat.The fitness centre and health club are well equipped. I found the front desk very helpful and all understand english and some of them very well versed and speak... More 

Was this review helpful? Yes
fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear SinghCzar Thank you for choosing Four Points by Sheraton Shenzhen and also for taking the time to share your review with us. We highly appreciate your compliments and recommendation. It is great to hear you were impressed with the room condition, service culture and F&B – hence made your stay a memorable one. Thanks for your kind review again... More 

Providence, Rhode Island
Top Contributor
486 reviews 486 reviews
97 hotel reviews
149 helpful votes 149 helpful votes
3 of 5 stars Reviewed March 19, 2015 via mobile

This property has the best elevator music in the country. It is a pure joy to ride the elevator listening to anything in between The Clash, KC & the Sunshine band, The Pretenders, Abba and Elvis. I am sick and tired of the cheesy elevator music you find in other hotels. Now on a more serious point. The hotel is... More 

Was this review helpful? Yes
fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Reslimpan Thank you for your valuable feedback and we are delighted to hear that you like the music and find our hotel is a good choice for business trip. At same time, it is disappointing to learn that the service was not up to your expectation and the uncomfortable stay due to the humidity. We have taken note of... More 

Sandefjord, Norway
Top Contributor
102 reviews 102 reviews
40 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 6, 2015

I stayed in this hotel a couple of months back. An excellent facility in Futian. Easy to get a taxi to go anywhere. The service level is pretty good. English skills are decent making it very attractive. Highly recommended if you have work in Futian district

Was this review helpful? Yes
fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Kurtdigital Thank you for taking the time to leave us your generous praise and invaluable feedback of your Four Points experience with us. We are very encouraged by your compliments and look forward to welcoming you back again! Warm Regards Laura Dady General Manager More 

Columbia, South Carolina
Top Contributor
160 reviews 160 reviews
23 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed December 27, 2014

I stay at this property often. I also am a very picky customer. Although this hotel has it's flaws the staff here always goes the extra mile to make all of my stays the best the best they can. Both my wife and I and I are known by most by name. Climate control in this hotel as with many... More 

Was this review helpful? Yes
fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Toddb62 First of all, we would like to thank you for your valuable and detailed feedback. We are delighted to hear that you find our team as always try best to make sure that our guests could experience the comfortable Four Points stay at our hotel. We are encouraged by your compliments and certainly will keep the spirit in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

203 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (156)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (25)
Viewed
View from room (10)
Viewed
Bathroom (11)
Viewed
Dining (11)
Viewed
Pool/beach area (5)
Viewed
Other (83)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
View from room (1)
Viewed
Dining (12)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (5)
Viewed
Room/suite (8)
Viewed
Pool/beach area (2)
Viewed
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question