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All 2,133 Shenzhen hotels

L'Hermitage Hotel

4.5 of 5 Hotel   |   No.3031 Nanhai Avenue, Nanshan District, Shenzhen 518052, China (Shenzhen High-tec Industrial Park)
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L'Hermitage Hotel
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Ranked #27 of 2,133 Hotels in Shenzhen
4.5 of 5 stars 61 Reviews
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 24, 2013
neerjaS2 Jakarta
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61 reviews from our community

Traveler rating
    37
    19
    3
    0
    2
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3
7
1
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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There are newer reviews for L'Hermitage Hotel
See the most recent reviews
Jakarta
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 24, 2013

This was our first stay at this hotel and we will most definitely return if we travel to Shenzhen. The staff was very helpful, rooms are beautifully designed, spacious and the service is great. In all, a fabulous hotel with a great price. Our only regret - we did not stay longer !

Was this review helpful? Yes 2
jie c, Guest Relations Manager at L'Hermitage Hotel, responded to this review

Dear Guest, Thank you so much for these possitive and extremely nice comments about your staying at the L’Hermitage Hotel. We are really glad to hear you enjoyed the rooms, service, price and our staff. When you come here next time, we will try to do our best to esure you another great stay with us. Many warm greetings! Guest... More 

London
Senior Contributor
42 reviews 42 reviews
39 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed July 25, 2013

This was our third stay at this hotel, its a fantastic 5 star hotel and cheaper than others in Futian. The cheap taxis make it easy to get around. The staff were friendly and helpful, speak English and are attentive. The rooms are large with a very comfortable bed, very cllean and well designed. We will defininitely come back again.

Was this review helpful? Yes 2
jie c, Guest Relations Manager at L'Hermitage Hotel, responded to this review

Dear Guest, Thank you so much for these nice words and compliments. We are very happy to hear you liked the room and our staff and the most important for us is that you would like to return to L’Hermitage Hotel when you will be in Shenzhen next time. It will be a real pleasure to serve you again. We... More 

Shanghai, China
Top Contributor
89 reviews 89 reviews
38 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed July 8, 2013

Check-in: Only 1 staff and very slow. Room: gorgeous, spacious, new, and very clean. Same with bathroom. No complaints here. Not surprising since the hotel has been open less than 1 year. Hallways: still have bad chemical smells of new construction on some floors Lunch service: ordered a steak sandwhich and the meat was so tough... very hard to chew.... More 

Was this review helpful? Yes
jie c, Guest Relations Manager at L'Hermitage Hotel, responded to this review

Dear Sir, First of all, we would like to thank you for staying with us, at L'Hermitage Hotel in Shenzhen. We are happy to hear you are satisfied with the room and we would like to apologize for not meeting your expectations for the food service and gym. According to your comment , we will try to focus more on... More 

Vedano al Lambro, Italy
Top Contributor
163 reviews 163 reviews
45 hotel reviews
158 helpful votes 158 helpful votes
5 of 5 stars Reviewed June 22, 2013

The Hotel is in Nanshan area, very close to Shennan Road, the long road crossing Shenzhen from west to East. The Hotel is new, rooms very comfortable and very well equipped with a very functional aircon (necessary in most periods in Shenzhen), a great shower and a bath tub. The fitness room is well designed and there is also a... More 

Was this review helpful? Yes 4
jie c, Guest Relations Manager at L'Hermitage Hotel, responded to this review

Dear Corrado, First of all, thank you so much for staying with us. We are more than happy to hear you liked the hotel’s room, gym and breakfast. Great that you share a tip with other tripadvisor-users about the hotel card. We also recommend to all of our Guests to have it, as it is very useful for the taxi... More 

Minorca, Spain
2 reviews
5 of 5 stars Reviewed May 31, 2013

The service was excellent during our stay from the front door staff to the concierge to the housekeepers. The rooms are quite large and pristine. This hotel is all about the total experience. Overall, this was a great hotel and we would definitely return!

Was this review helpful? Yes
jie c, Guest Relations Manager at L'Hermitage Hotel, responded to this review

Dear Aloha, Thank you a lot for such kind words. We are very glad to hear that you had a wonderful stay with us. We appreciate your wonderful comments, especially your willingness to return to L’Hermitage when you will be in Shenzhen next time. We will be more than happy to serve you again. Guest Relations Manager More 

Hitchin, United Kingdom
Top Contributor
57 reviews 57 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed May 20, 2013

"Faultless" is not a word I use lightly and I've had some grim experiences in China. this hotel was a breath of fresh air - very reasonably priced at around the $100 a night mark I was surprised to find that this included breakfast and internet access. The rooms were spacious, clean and comfortable and the internet speed was excellent.... More 

Was this review helpful? Yes
jie c, Guest Relations Manager at L'Hermitage Hotel, responded to this review

Dear Chris, First of all, thank you for sharing such nice and positive comments about your experience at L'Hermitage Hotel. We are happy to hear you had a wonderful stay, and that you liked the service and breakfast. We will definitely continue to pay attention about our quality and make you feel like at home next time you visit us... More 

Varazdin, Croatia
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 10, 2013

Great hotel with comfortable rooms and beds, delicious dining, very clean and most of all lovely staff. Tamara handled all our needs and requests in a professional and friendly manner, making sure to exceed our expectations each time we saw her. Lovely lady and we will come back due to this hotel's amazing and personalized customer service.

Was this review helpful? Yes 1
jie c, Guest Relations Manager at L'Hermitage Hotel, responded to this review

Dear Valued Guest, Thank you so much for your lovely words and compliments. We are so happy to hear you had a great stay with us, and that you enjoyed the rooms, food and our staff. We will continue to keep our standards, and we hope you will choose us next time you come to Shenzhen. Many warm greetings! More 

Milton, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 7, 2013

Tamara and Diego English speaking Europeans working at hotel made you feel at home and everyday attended to any needs that were required such as getting my cell phone working again. breakfasts were great with good selection, fantastic Japanese restaurant. close to Shenzhen University and 20 RMB taxi ride 15 minutes to Sekou ferry to HK airport. Very friendly chinese... More 

Was this review helpful? Yes 1
jie c, Guest Relations Manager at L'Hermitage Hotel, responded to this review

Dear Mr. Everret, Thank you so much for such kind words, we appreciate them a lot. We are very happy to hear that you had a wonderful stay. Glad to hear you enjoyed the room and Executive floor benefits, and liked the specialties from Japanaese restaurant, as well as our buffet breakfast. Yes, our staff are improving their English daily... More 

Beijing, China
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 21, 2013 via mobile

This newly built hotel in the Nanshan district is very well located close a cross section (but without the normally accompanying noise) of two major expressways. The hotel's management has made the wise decision to hire a few non-chinese staff members ensuring a smooth communication with foreign guests. I was helped on numerous occasions by Tamara and Diego in an... More 

Was this review helpful? Yes
jie c, Guest Relations Manager at L'Hermitage Hotel, responded to this review

Dear Jacques, These are such lovely words! Thank you so much. We were so happy to read your review and such a positive feedback. We are very glad that you enjoyed your time with us. When you come next time, we will ensure another great stay. Best regards, Tamara Gadjanski Guest Relations Manager More 

Torre Del Greco, Italy
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 13, 2013

I'm really enjoying my stay at the moment, rooms are great and the design of all the spaces and ambients is so nice; of course breakfast and dinner is really hard stuff to handle, since there's plenty and great variety of good dishes, both local and European; the wi-fi also goes at bursting speed. Of course the staff is very... More 

Was this review helpful? Yes
jie c, Guest Relations Manager at L'Hermitage Hotel, responded to this review

Dear Mr. Marotta, Thank you for staying with us and sharing your nice experience with others. We are happy to hear that we met your expectations and that you enjoyed your time in the hotel. Great that you gave us suggestions, as we always take them seriously. Regarding the location, we are working hard to inform taxi drivers about the... More 

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Additional Information about L'Hermitage Hotel

Address: No.3031 Nanhai Avenue, Nanshan District, Shenzhen 518052, China
Location: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — L'Hermitage Hotel 4.5*
Number of rooms: 177
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Hotel Style:
#27 Business Hotel in Shenzhen
#27 Luxury Hotel in Shenzhen
#68 Best Value Hotel in Shenzhen

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